The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment

Correctional staff are the heart and soul of any correctional facility. While there was a significant body of research on the impact of the work environment on correctional staff, this study sought to expand that knowledge by examining the effects of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment. Multivariate models were estimated. Both forms of organizational justice had negative effects on job stress and organizational commitment; however, only procedural justice, but not distributive justice, had a significant impact on job satisfaction.     

The impact of organizational justice on correctional staff

Fairness and justice are fundamental concepts in society, including in the workplace where they are referred to as organizational justice. Distributive and procedural justice are two dimensions of organizational justice. It is theorized that organizational justice impacts the job satisfaction and organizational commitment of correctional staff. Pearson's correlation coefficients were calculated, factor analysis was performed, and ordinary least squares (OLS) regression equations were computed from the results of a survey of staff at a midwestern correctional facility. It was found that distributive and procedural justice are distinct concepts among correctional staff, and both have significant positive effects on job satisfaction. Additionally, procedural justice, but not distributive justice, has a significant positive impact on organizational commitment.     

Research Note – Strain-Based Work-Family Conflict and its Relationship with Perceptions of Distributive and Procedural Justice among Correctional Staff

Fairness and justice are valued concepts throughout the entire criminal justice system, and they do not resonate any less with employees in the field of corrections. Distributive and procedural justice, two dimensions of organizational justice, were postulated to have salient outcomes for correctional staff. While a growing number of studies have examined the effects of distributive and procedural justice, their effects have not been fully explored. Strain-based work-family conflict occurs when conflict at work spills over and has a detrimental effect on home life. Hierarchical regression analysis of two different surveys of correctional staff, one at a private correctional facility for juveniles run on behalf of the state and another at an adult public state-run correctional facility, indicated that both distributive justice and procedural justice had negative relationships with strain-based work-family conflict.     

Take this job and shove it: An exploratory study of turnover intent among jail staff

The success of any organization usually rests on the shoulders of its employees. As such, voluntary personnel turnover presents administrative challenges that have substantial and far reaching effects. Understanding the factors that lead to staff turnover intentions can assist organizational leaders in possibly altering the work environment to address employee concerns. Among correctional organizations, the few studies that have been conducted on turnover intent have focused, as most correctional research in general, on prisons. The exclusion of jail turnover intent is puzzling given the unique challenges that jail staff face. The current study attempted to fill this empirical void by using survey data to examine the antecedents (i.e., personal characteristics, perceptions of the work environment, and job attitudes) of turnover intent among staff at a large southern jail. Based on a multivariate analysis, the most powerful predictors of jail staff turnover intent were job attitudes (i.e., job involvement, job satisfaction, and organizational commitment). The findings suggested that administrators should concentrate on improving the work environment to boost employee job involvement, job satisfaction, and organizational commitment.     

Organizational Justice and Job Satisfaction: A Test of Three Competing Models

Using nationally representative data, we test three theories about distributive and procedural justice and their relation to job satisfaction. Our results support the group-value model more than the personal outcomes model by showing that procedural justice is a more important predictor of job satisfaction than is distributive justice. Furthermore, although other research has supported the psychological contract model by showing that experiences with downsizing alter how procedural justice and distributive justice are related to organizational commitment, we find that downsizing does not alter their relationship with job satisfaction.     

The impact of individual,organizational, and environmental attributes on voluntary turnover among juvenile correctional staff members

In this study we assessed the impact of individual employee characteristics, organizational attributes, and quality of the correctional environment on the turnover intentions of juvenile correctional staff members. Both individual characteristics and organizational attributes were significant predictors of turnover intentions. The individual characteristics were age, race, and education; the organizational variables were job satisfaction, stress, and staff support and communication. In general, the organizational attributes were stronger predictors of turnover. Only one variable pertaining to the quality of correctional environment, facility's amount of care toward juveniles, was significantly related to turnover. In contrast to findings of previous research, dangerousness, gender, and tenure were not related to staff turnover. We discuss the implications of these results for correctional staffing.     

The Impact of Distributive and Procedural Justice on Social Service Workers

The concepts of fairness and justice are embodied within the organizing principle of social justice. Although social justice is a primary focus of social work, social service workers are not always treated with fairness by their own employers. The results from a survey of 255 social service employees from a variety of agencies in Northwest Ohio indicate that distributive justice and procedural justice, two dimensions of organizational justice, are both significant predictors of job satisfaction and organizational commitment, with procedural justice having two to three times the impact of distributive justice.     

A meta-analysis of the correlates of turnover intent in criminal justice organizations: Does agency type matter?

Purpose

The study synthesizes the literature on turnover intentions to assess what domains (e.g., personal characteristics, work environment, and job attitudes) account for the strongest association with turnover intent, what are the characteristics of these relationships, and how do these relationships differ by criminal justice practitioner type.

Methods

The current study utilizes a systematic review to obtain studies for conducting a meta-analysis. The researchers utilized the r family/correlation coefficient. Studies were weighted by sample size, correlations converted to Fisher’s z, analyses performed, and results converted back to r for interpretation.

Results

In terms of the individual predictors for law enforcement, the five strongest variables included alternative job search behavior, job satisfaction, psychological distress, emotional exhaustion, procedural and distributive justice. The five strongest predictors of turnover intent for institutional corrections were normative commitment, emotional exhaustion, depersonalization, affective commitment, and job satisfaction. The five strongest predictors for community corrections included experience, alternative job search behavior, perceptions of coworkers, growth need strength, and job satisfaction.

Conclusions

The results of the meta-analysis confirmed the domain of personal characteristics, overall, has the weakest association with turnover intent whereas work environment and job attitude domains consistently display moderate-to-large effects for both law enforcement and corrections.     

The Impact of the Work Environment on Prison Staff: The Issue of Consideration, Structure, Job Variety, and Training

Correctional staff are instrumental in ensuring the success of any correctional institution; therefore, investigating how the work environment impacts correctional workers is essential. To determine the effects of supervisory consideration, supervisory structure, job variety, and perceptions of training on correctional staff job stress, job satisfaction, and organizational commitment, data from a survey of staff at a Midwestern private correctional facility were examined. The Ordinary Least Squares regression results indicate that each of the work environment factors had a significant impact on one or more of the three outcomes. Specifically, supervisory consideration and perceptions of training decreased job stress. Supervisory consideration, job variety, and perceptions of training had positive effects on job satisfaction. Finally, supervisory consideration, supervisory structure, job variety, and perceptions of training had positive relationships with organizational commitment.     

Correlates of correctional officer job stress: The impact of organizational structure

Corrections can be a very stressful occupation, producing many negative outcomes for employees. These outcomes, both mental and physical, not only affect the employee, but the entire organization. A large body of literature has focused on identifying correlates of correctional staff job stress; yet, not all of the possible correlates have been studied. One area that has received little, if any, attention is the impact of the organizational structure on correctional job stress. Organizational structure includes issues of centralization, instrumental communication, integration, and organizational justice. The results of multivariate analysis indicate that instrumental communication and procedural justice have a direct effect on correctional staff job stress.     

The role of procedural and distributive justice in organizational behavior

To investigate the relationship between fairness and organizational outcomes, the present study examined the survey responses of government employees at six Federal installations. Indices of procedural and distributive fairness were factor-analytically derived. Multiple regression analyses indicated that both the procedural measures and the distributive measures were significantly related to measures of job satisfaction, evaluation of supervisor, conflict/harmony, trust in management, and turnover intention. Procedural fairness accounted for significantly more variance than distributive fairness in each of these criterion measures, except for turnover intention. These findings are related to conceptual and methodological issues concerning procedural fairness and organizational behavior.     

Fairnes issues and job satisfaction among korean employees: The significance of status value and procedural justice in work orientation

This study investigates how justice or fairness issues such as procedural justice, distributive justice, and status equity affect job satisfaction among Korean employees. Incorporating cultural values and social norms salient in Korea, the study hypothesizes that perceptions of procedural justice enhance more job satisfaction than perceptions of distributive justice among Korean employees. Another hypothesis, based on Korean employees' aspiration for higher occupational status, predicts that perceptions of status equity, i.e., occupational prestige of their current jobs relative to their human capital, also increase job satisfaction more than perceptions of distributive justice. These two hypotheses were tested with a sample of 501 full-time employees in Korea. Supporting the hypotheses, the results indicated that (i) perceptions of procedural justice produce more job satisfaction than do perceptions of distributive justice; and (ii) perceptions of status equity are the most important factor predicting job satisfaction among the three fairness issues. Cross-cultural implications of these findings are discussed in more detail.The author thanks Professor Hyunho Seok and the Korean Social Science Council (KSSC) for their 1990 national survey data sets.     

The Issue of Control in Jail: The Effects of Professionalism,Detainee Control,and Administrative Support on Job Stress,Job Satisfaction,and Organizational Commitment among Jail Staff

Jails are important, yet understudied, components of the American criminal justice system. While most research on correctional personnel has focused on prisons, a growing body of work is beginning to emerge on jails. This is encouraging given the unique circumstances that occur within jail environments (e.g., diversity and mobility of offenders, health issues among detainees, overcrowding, lack of training among staff, etc.). Given these conditions, the staff members who run jails become the glue that holds them together. The following study contributes to this burgeoning area of empirical inquiry by examining a variety of antecedents of job stress, job satisfaction, and organizational commitment among jail personnel. Using survey data collected from a large county correctional system in Orlando, Florida, the findings indicate that staff perceptions of professionalism, detainee control, and administrative support all significantly impact degrees of job stress, job satisfaction, and organizational commitment.     

Exploring the effects of work environment variables on the job satisfaction of Nigerian correctional staff

Correctional staff job satisfaction is critical for the staff’s well-being and low turnover. This study’s focus was identifying variables that predicted job satisfaction for Nigerian correctional staff and comparing the findings to past studies of US correctional staff job satisfaction. One hundred and twenty correctional staff from Nigeria were surveyed. The personal characteristics of age, gender, and tenure were not significant predictors of satisfaction in the multivariate analysis. Similar to finding for US correctional staff, job autonomy, quality of supervision, and instrumental communication all had significant positive effects on Nigerian correctional staff job satisfaction. Contrary to previous findings on US prison staff, neither job variety or role overload were significant predictors of Nigerian staff job satisfaction. Other factors may account for this discrepancy, including working conditions, the socio-economic environment and availability of job opportunities.     

Exploring turnover intent correlated to jail and prison officials: A Taiwanese perspective

Although a review of literature related to turnover intent in the correctional workplace has focused primarily on prison officers, jailers have frequently been overlooked. Specifically, a comparison between jail and prison officers’ perceptions in Taiwan is limited. In order to fill the gap, our study was based on three objectives: (1) surveying Taiwanese correctional officers who experienced the “get-tough-on-crime” policy during the early 2000s, (2) testing for differences in turnover intent between jail and prison officers, and (3) examining personal and workplace environmental factors in order to determine whether distinct turnover intent exists among prison and jail officers. A self-report survey administered to 799 Taiwanese correctional officers (with an adjusted response rate of 89%) demonstrated that jail and prison officers had moderately high levels of turnover intent with no significant difference. When turnover intent correlates were further examined, job dangerousness, organizational harmony, and commitment were significant predictors for both prison and jail officers, thus suggesting that environmental factors have the most robust impact. In terms of personal characteristics, tenure and position were significantly related to prison officers’ turnover intent. Conversely, age represented the significant factor among jail respondents.     

The missing link between job satisfaction and correctional staff behavior: The issue of organizational commitment

Over the past twenty years, several empirical studies have examined the consequences of job satisfaction among correctional staff. When looking at worker behavior in other disciplines, though, it is commonplace to include both job satisfaction and organizational commitment. However, very few studies about correctional staff behavior include both concepts. This paper discusses job satisfaction and organizational commitment, and addresses the link between these concepts as it relates to correctional staff attitudes and behaviors. Further, a discussion of measurement issues and recommendations for future research is presented. This is a revision of papers presented at the 1998 American Society of Criminology annual meeting in Washington, D.C. The authors would like to thank the anonymous reviewers for their comments and suggestions.     

Justice and organizational punishment: Attitudinal outcomes of disciplinary events

This study utilized a justice framework to investigate punished subordinates' attitudinal reactions to specific disciplinary events. Results suggested that personality variables (negative affectivity and belief in a just world) influenced subordinate perceptions of the disciplinary event. In addition, belief in a just world had a direct effect on satisfaction with the supervisor, intention to leave, and organizational commitment. Contrary to expectations, harshness (a distributive aspect of the event) influenced perceptions of procedural justice and attitudes toward the institution (organizational commitment) and the leader (trust in supervisor), in addition to its influence on perceptions of distributive justice. The influence of procedural aspects of the event on attitudinal outcomes varied by dependent variable. The implications for future research and for management are discussed.     

Leave it at the gate: job stress and satisfaction in correctional staff

Though academic literature firmly establishes an inverse relationship between job stress and job satisfaction, global correctional studies fail to examine the extent of that affiliation on overall correctional job satisfaction. As such, this study uses a faceted approach to explore underlying relationships between organizational, job, and personal characteristics of correctional staff and causes of job stress and satisfaction. Using the Job Satisfaction Survey, nine aspects of job satisfaction are considered. The Work Stress Scale for Correctional Officers’ analyses of five areas of stress directly related to correctional environments. This study examines both uniform and nonuniform staff assigned to a minimum security prison. On average, staff scored well below the average American worker on the Job Satisfaction Survey. Job satisfaction was predicted exclusively by job characteristics or stressors, including the job itself, role conflict, and ambiguity, and the physical condition of the prison, while employee demographic variables and variables that measure healthy lifestyles (such as sleep and exercise) were not significant predictors. While job stress does predict a substantively significant portion of job satisfaction (21%), there is still room to improve prediction.     

Job demands, job resources, and burnout among police officers

The purpose of this study was to examine the relationship between job demands, job resources, and burnout, and to examine if burnout could predict both work and health-related outcomes among police officers. The participants were 223 Norwegian police officers, and data were collected using a questionnaire. The study was part of a national survey of both health care and non-health care professions. The overall level of burnout was low among police officers compared to other occupational groups tested in Norway. Both job demands and job resources were related to burnout, especially work-family pressure was an important predictor for all of the three burnout dimensions. Burnout predicted individual outcomes, such as psychosomatic complaints and satisfaction with life, as well as work outcomes, such as job satisfaction, intention to quit, and organizational commitment. Suggestions for potential interventions to reduce burnout and negative individual and organizational consequences are presented.     

Personal Value Orientation as a Moderator in the Relationships Between Perceived Organizational Justice and Its Hypothesized Consequences

This study examined whether personal value orientation moderated the relationships between perceived organizational justice and its three hypothesized consequences: group pride, respect within the group, and turnover intentions. On the basis of conceptual correspondences between self-enhancement and self-transcendence values of Schwartz's value typology and previous conceptualizations of distributive and procedural justice two hypotheses were developed and tested with a sample of 160 employees of a research organization. It was predicted and found that relationships between distributive justice and outcome variables were stronger among people who were high in self-enhancement values (power, achievement). The relationships between procedural justice and outcome variables, by contrast, were predicted to be stronger among those high in self-transcendence values (universalism, benevolence). Our results provided no support for the latter hypothesis.