Job demands, job resources, and burnout among police officers

The purpose of this study was to examine the relationship between job demands, job resources, and burnout, and to examine if burnout could predict both work and health-related outcomes among police officers. The participants were 223 Norwegian police officers, and data were collected using a questionnaire. The study was part of a national survey of both health care and non-health care professions. The overall level of burnout was low among police officers compared to other occupational groups tested in Norway. Both job demands and job resources were related to burnout, especially work-family pressure was an important predictor for all of the three burnout dimensions. Burnout predicted individual outcomes, such as psychosomatic complaints and satisfaction with life, as well as work outcomes, such as job satisfaction, intention to quit, and organizational commitment. Suggestions for potential interventions to reduce burnout and negative individual and organizational consequences are presented.     

Hanging on Too Long: The Relationship between Different Forms of Organizational Commitment and Emotional Burnout among Correctional Staff

This study examined the relationship of organizational commitment with job burnout in the correctional institution setting. Participants were 272 corrections employees at a maximum security state prison housing approximately 1000 male felony offenders. Participants completed survey instruments measuring the emotional exhaustion dimension of burnout and three primary forms of organizational commitment (affective, moral, and continuance). Results support the study’s predictions of a negative relationship between burnout and affective commitment, and a positive relationship between burnout and continuance commitment. No significant relationship was found between moral commitment and emotional burnout. While no personal variables were related to burnout, the three forms of organizational commitment accounted for 22% of the burnout variance.     

Job satisfaction among frontline police officers in China: the role of demographic,work-related,organizational and social factors

This study was intended to add to information about the underinvestigated policing studies in China. The possible impact of demographic characteristics, work-related variables, and organizational management and social variables on police job satisfaction was investigated. Data were collected through a self-report survey administered to a sample of sworn police officers training in a national police university in China (N?=?393). Results indicated that work-related characteristics associated with variety and stress, and organizational variables associated with professional development and peer cohesion were the most important predictors of job satisfaction in this sample of police officers.     

关于警察职业倦怠现状的调查

从湖南各地市随机抽取681名警察进行问卷调查,目的在于了解警察的职业倦怠状况,以期为预防和干预警察职业倦怠提供现实依据。结果发现：从整体看,湖南省警察情感耗竭达中等程度,人格解体程度较高,成就感低落也较高。在人口统计学变量上,不同文化程度和不同婚姻状况在职业倦怠三个维度上无显著性差异;男女警察在情感耗竭和人格解体上达到极其显著性差异;不同来源的警察在人格解体维度上达到显著差异;不同警种的警察在情感耗竭上达到显著差异;不同年龄的警察在人格解体上达到了非常显著的差异;不同职务的警察在情感耗竭和成就感低落上达到非常显著的差异。     

A career stage analysis of police officer work commitment

This study examined police officer attitudes toward their work in an effort to determine whether a three-stage model of career development has utility in broadening the understanding of police officers' commitment to their work. One-hundred-sixty-four officers were surveyed using a variety of measures of work commitment including: affective, continuance, and normative organizational commitment; job involvement; Protestant work ethic; and career commitment. Data were also collected on officer intentions to remain with—and their perceptions of conditions under which they might leave—their current agencies. Results showed support for a two-stage rather than the traditional three-stage model of career development, with the trial stage being uniquely different from later career stages. The findings are discussed in light of the applicability of career-stage research to the law enforcement profession.     

Job burnout among narcotics investigators: An exploratory study

In exploring the relationship between narcotics investigators and job burnout in the United States, a sample of 115 East San Francisco Bay police officers from five law enforcement departments was drawn. Three subgroups (current narcotics investigators, former narcotics investigators, and patrol officers) were used in the survey. The findings indicate that current narcotics investigators had significantly higher burnout scores than the comparison groups on most dimensions of burnout. Both former narcotics officers and patrol officers had similar burnout scores. Conclusions reached were that: (1) narcotics officers experienced a greater degree of job burnout while in the assignment; (2) this burnout was directly attributed to the working environments of the narcotics officers; and (3) burnout decreased once an officer left the assignment. Administrative and managerial implications for dealing with job burnout are discussed along with suggested techniques for dealing with, and minimizing, job burnout among narcotics officers. Future research issues are identified.     

The effects of job-related stress and job satisfaction on probation officers’ inclinations to quit

Current research indicates that job-related stress and job dissatisfaction are serious employment concerns among probation officers. In other employment domains, job stress and job satisfaction are commonly associated with employee turnover. Moreover, job turnover among probation officers is a serious but understudied problem. Survey data from a random sample of Florida correctional probation officers indicate moderately elevated levels of job-related stress and job dissatisfaction. Job satisfaction was significantly and inversely related to probation officers’ inclinations to quit, while job-related stress was indirectly related to such inclinations. The policy implications of these findings are discussed.     

Side-bets and reciprocity as determinants of organizational commitment among correctional officers

Organizational commitment is a particularly salient characteristic of the prison work climate due to the stressful working conditions and high rate of turnover among correctional officers nationwide, yet little is known about the factors that predict the level of organizational commitment among officers. Becker's (1960) side-bets hypothesis predicts greater commitment among those who develop additional investments in the job that would be lost with a change of jobs, and the reciprocity hypothesis predicts greater commitment among those who feel they are well treated, supported, and respected by the organization. This study used a sample of 546 correctional officers to examine the relative effects of side bets and reciprocity on two components of organizational commitment—affective commitment and continuance commitment. The results of a multivariate OLS regression analysis indicated that reciprocity had a greater effect than side bets on affective commitment but that side bets had a greater effect than reciprocity on continuance commitment. These findings, which provide partial support for the side-bet hypothesis and strong support for the reciprocity hypothesis, are discussed in terms of the link between organizational commitment and other work-related behaviors.     

Job satisfaction: The gender perspective among police officers

Although women constitute more than 50% of the United States’ population, their percentage among police officers is approximately 9%. Despite being relatively new to policing as fully accepted officers, their growth in numbers should be higher. Nevertheless, such growth may be stagnant. The reasons for this phenomenon are still under examination, and any research that can shed light on this quandary is useful. This article examines job satisfaction among police officers and whether there is a difference by gender. The belief is that if job satisfaction among women police officers is low, this could reflect why more women are not entering law enforcement. However, the data analyzed from a purposive sample of 2,309 male and 309 female officers suggest that there is little difference in job satisfaction solely by gender.     

Burnout,Coping, Stress of Conscience and Psychosocial Work Environment among Patrolling Police Officers

Police personnel work under different circumstances in various environments involving stressful situations which can increase the risk of burnout. Aim of this study was to investigate the association between burnout (emotional exhaustion, EE vs. depersonalization, DP) and psychosocial work environment, stress of conscience as well as coping strategies among patrolling police officers in Sweden. Most of the independent variables; psychological demand, decision latitude, social support, and coping scales were correlated with EE and DP. A hierarchical multiple regression was performed to investigate the predictive impact of; psychological demand, decision latitude, social support, coping strategies and stress of conscience. Findings revealed that risk of EE increased with a troubled conscience for both women and men when coping strategies were added to the model. For men risk of DP increased with troubled conscience. Only low decision latitude was associated with risk of DP for women when coping strategies were added to the model. Results from this study indicate that stress of conscience has to be taken into consideration and also levels of social support and decision latitude when studying the influence of the psychosocial work environment on burnout.     

The relationship among distributive and procedural justice and correctional life satisfaction, burnout, and turnover intent: An exploratory study

Distributive and procedural justice, two dimensions of organizational justice, have been found to be salient antecedents of many correctional staff attitudes, such as job stress, job satisfaction, and organizational commitment; however, little correctional research has examined their relationships with the life satisfaction, burnout, and turnover intent. Multivariate regression equations were estimated to determine the association of personal characteristics, distributive justice, and procedural justice with the life satisfaction, burnout, and turnover intent of correctional employees based on a survey of 160 staff at a private midwestern maximum security institution. Both distributive and procedural justice had a statistically significant inverse association with burnout and turnover intent, while procedural justice had a significant positive relationship with life satisfaction. Additionally, the results indicated that the association of procedural justice was larger than the association for distributive justice. Similar results were obtained using only responses from correctional officers.     

Stress,coping, and psychological well‐being among forensic health care professionals

Purpose. Although forensic services are often regarded as highly stressful environments, there has been a surprising lack of research into the phenomena of occupational stress among forensic health care professionals (FHCP) in the United Kingdom. This study investigated stress, coping, and psychological well‐being among FHCP employed within inpatient settings. Methods. One hundred and thirty‐five FHCP were recruited from four Medium Secure Units in the United Kingdom. A postal research pack was used to collect background information and measures of psychological well‐being, burnout, occupational stress, work satisfaction, and coping. Results. The study found that a substantial proportion of FHCP experienced elevated levels of occupational stress and psychological distress, while moderate levels of burnout were demonstrated in terms of emotional exhaustion, depersonalization, and reduced personal accomplishment. The findings confirmed that FHCP utilized a range of problem‐focused (e.g., positive), emotion‐focused (e.g., religious, negative, and supported), and palliative coping strategies (e.g., excessive smoking and drinking). Conclusions. The results appeared to support the commonly held assertion that forensic services are an inherently stressful and dangerous working environment, which can cause FHCP to experience marked levels of psychological distress, burnout, and occupational stress.     

Motivations for becoming a police officer: Re-assessing officer attitudes and job satisfaction after six years on the street

Few studies had examined the stability of motivations for becoming a police officer over time, especially among minority and female officers. Moreover, research had not explored the links between original motivations and job satisfaction, a likely proxy measure of motivation fulfillment. The current research was a follow-up to Raganella and White (2004) who examined motivations among academy recruits in the New York City Police Department (NYPD). Using the same survey and analysis, this study re-examined motivations among officers from the same NYPD recruit class after six years on the job, and explored both motivation stability and the relationships among motivations and job satisfaction. Results suggested that motivations have remained highly stable over time, regardless of officer race/ethnicity and gender. Findings also suggested that White male officers were most likely to report low job satisfaction, and that there is a link between low satisfaction and unfulfilled motivations. Moreover, dissatisfied officers were much less likely to have expressed strong commitment to the profession through their original motivations, suggesting that low commitment up front may lead to low satisfaction later on. The article concludes with a discussion of implications for police departments, particularly with regard to recruitment and retention practices and efforts to achieve diversity.     

Do Work-Family Conflict and Resiliency Mediate Police Stress and Burnout: a Study of State Police Officers

Occupational stress and burnout have long been recognized as common hazards among police officers. The present study examines whether demographic characteristics and assignment affect police officers’ work-family conflict (WFC), resiliency, stress and burnout, and whether WFC and resiliency mediate the stress and burnout of police officers. The data were collected from a Mid-Atlantic state police agency in the United States of America through a web-based survey. Regression results revealed that minority officers tended to have lower levels of WFC and burnout and better educated officers reported lower degrees of WFC and stress. WFC was positively related to stress and burnout, while resilience was inversely linked to stress and burnout. The effects of race and education disappeared when WFC and resiliency entered the regression, suggesting that their impact was largely mediated by WFC and resiliency. Lastly, stress was found to be positively associated with burnout. Implications for research and policy are discussed.     

Organizational Climate, Perceived Citizen Support, and Job Satisfaction of Police Officers: Findings from the Post-Grand Reform Era in South Korea

Two major police reforms were introduced in South Korea in 1991 and 1999 to help bring about a shift from a colonial style of policing to a form more prevalent in developed economies pursuing the rule of law, observance of human rights, and the practice of democratic policing. We conclude that the findings from the present study, drawing on a survey of a national sample of 406 South Korean police officers, offer modest support for the efforts of the Grand Reform in its impact on police officers?? satisfaction with promotion and salary and benefits. While few demographic characteristics, with the exception of age and years of experience, were associated with job satisfaction, there is strong evidence for the relationship between organizational characteristics and job satisfaction. Management support and perceived citizen support of police are associated with both measures of satisfaction, promotion and salary/benefits, while the police officers?? relationship with their supervisors is less than stellar. Finally, officers who believe that the primary operating philosophy of the police is to serve the government appear to be satisfied with their jobs relative to their opportunity for promotion, which is perhaps a more critical measure for them than salary and benefits, reflecting the presence of a police organizational climate that is still rooted in the historical military culture of Korean police. The findings from this study suggest that more efforts are warranted in improving organizational climate if officers are to believe their primary goal is to serve the citizen, a fundamental element of democratic policing.     

Exploring burnout in batterer intervention programs

This study used the Maslach Burnout Inventory (MBI) to explore burnout in a sample of 115 batterer intervention program (BIP) workers (56% female, 44% male) from four midwestern states. The purpose of this study was to explore the role that demographic variables, job-setting variables, supervisor support, and personality characteristics played in predicting burnout for BIP workers. Significant associations emerged for all aspects of burnout. Job-setting variables and personality characteristics were predictive of emotional exhaustion and depersonalization, whereas job-setting variables were predictive of personal accomplishment. The findings suggest that job and person variables are important factors to consider for burnout prevention and coping strategies for BIP workers. In addition, the results show that compared to MBI subscale norms for mental health workers, BIP workers fell in the moderate range for emotional exhaustion and depersonalization, but in the high range for personal accomplishment.     

The relationship of work-family conflict with job stress among Indian police officers: a research note

Law enforcement is often described as a challenging occupation, and working in law enforcement can result in work–family conflict. This exploratory study was undertaken to examine how the different dimensions of work–family conflict are related to job stress among Indian police officers. There are four major dimensions of work–family conflict: strain-based, behavior-based, time-based, and family-based. Data was collected from a survey of police officers in the Sonipat and Rohtak districts of the Indian state of Haryana. Bivariate results revealed that an increase in any one of the dimensions of work–family conflict was associated with increases in stress from work. Multivariate analysis, however, revealed only three of the four dimensions of work–family conflict had a significant association with job stress. Specifically, strain-based conflict, behavior-based conflict, and family-based conflict were significantly associated with higher levels of job stress. These findings provide support for the job strain model.     

Are Shelter Workers Burned Out?: An Examination of Stress,Social Support,and Coping

Job stress, perceived social support, coping self-efficacy, and coping strategies were studied as predictors of emotional exhaustion and reduced personal accomplishment among a sample of 123 female shelter workers. Overall, these workers did not meet the collective criteria for burnout as defined by Maslach and Jackson (1986) and perceived social support and coping strategies did not account for unique variance in the prediction of emotional exhaustion and reduced personal accomplishment. Rather, high levels of time pressure and low levels of self-efficacy for being productive at work were identified as predictors of emotional exhaustion. Personal accomplishment was predicted by time pressure and robust levels of self-efficacy for dealing with stressors at work. An earlier version of this paper was presented at the 109th annual convention of the American Psychological Association. This paper is based on the Masters thesis of Lisa M. Baker and the undergraduate honors thesis of Nazish Salahuddin, both completed under the direction of Karen M. O’Brien. Gratitude is extended to Christel Nichols and to the crisis workers who participated in this study.     

Voluntary turnover of field operations officers: A test of confluency theory

This article explores classic and contemporary explanations for voluntary police turnover in one of the largest police departments in the Southeast—the Birmingham (Alabama) Police Department (BPD). It specifically tests confluency theory and eight variables associated with job satisfaction as predictors of turnover among field operations officers. Confluency theory, an untested theory, attributes police turnover to an absence of preemployment job awareness and to incongruencies between job expectations and job realities. Results from a survey of 232 current officers and 60 former officers disagreed with conventional wisdom and the majority of turnover research findings. Former BPD officers were generally more satisfied with their jobs in BPD than current officers. Logistic regression further indicated that confluency theory and the job satisfaction variables investigated are poor predictors of field operations officers who leave the BPD.     

The perceived levels of job satisfaction among police officers: A descriptive review

Whereas job satisfaction is a popular research topic among industrial and organizational psychologists, police organizational researchers have all but ignored the area of job satisfaction. Considering its link to many organizationally important factors, such as productivity, morale, and personnel turnover, research on job satisfaction in policing should be important. The identification of how satisfied police officers are with various jobrelated factors can be extremely useful to the police executive. This article examines perceived satisfaction of a purposive sample of 2611 police officers, with respect to 23 job-specific and three global job satisfaction items.