Collective Remittances and Transnational Coproduction: the 3 × 1 Program for Migrants and Household Access to Public Goods in Mexico

Migrant hometown associations (HTAs) are mobilizing collective remittances to improve social welfare in their countries of origin. This paper assesses the effect of transnational coproduction of public goods in migrants’ places of origin by studying the 3?×?1 Program for Migrants. The 3?×?1 Program is a national social spending program in which the Mexican local, state, and federal government matches HTAs’ collective remittances to improve public services through cross-border public–private partnerships. The statistical analysis across municipalities that do and do not participate in the 3?×?1 Program shows that coproduction improves citizens’ access to public sanitation, drainage, and water, although not electricity. Moreover, a negative and statistically significant interaction term between 3?×?1 Program expenditures and family remittances reveals a substitution effect: in the presence of transnational coproduction, migrant households are less likely to improve public goods using family remittance resources, but in the absence of 3?×?1 Program participation they continue to improve their hometowns with family remittances. This research offers a theoretical mechanism and supporting empirical evidence of an important kind of intermediary institution improving social welfare in migrant places of origin.     

Enduring Financial Sustainability Through “Bottom-Up” Local Authority Ingenuity and Rational “Top-Down” State Regulation: The Case of Lake Macquarie City Council

For decades Australian policy-makers have relied on the blunt instrument of forced amalgamation to reform local government. However, a host of recent public inquiries has demonstrated that despite compulsory mergers in all states, except WA, financial unsustainability has become more acute. Using the case study of the successful achievement of ongoing financial sustainability by Lake Macquarie City Council in NSW through its resourceful “bottom-up” use of the “top-down” financial parameters set for NSW local government, this paper argues that state governments should concentrate on “process change” by establishing sound “top-down” regulatory frameworks thereby enabling “bottom-up” ingenuity by local authorities rather than “structural change” through compulsory mergers.     

Decentralisation and government provision of public goods: The public health sector in Uganda

While many developing countries have devolved health care responsibilities to local governments in recent years, no study has examined whether decentralisation actually leads to greater health sector allocative efficiency. This paper approaches this question by modeling local government budgeting decisions under decentralisation. The model leads to conclusions not all favourable to decentralisation and produces several testable hypotheses concerning local government spending choices. For a brief empirical test of the model we look at data from Uganda. The data are of a type seldom available to researchers–actual local government budgets for the health sector in a developing country. The health budgets are disaggregated into specific types of activities based on a subjective characterisation of each activity's ‘publicness’. The empirical results provide preliminary evidence that local government health planners are allocating declining proportions of their budgets to public goods activities.     

Friends or Foes? Nonstate Public Goods Providers and Local State Authorities in Nondemocratic and Transitional Systems

Ordinary citizens often welcome nonstate provision of public goods and social welfare, but government officials, particularly in nondemocratic and transitional systems, may view nonstate actors as political competitors. Drawing on a combination of qualitative and quantitative data from rural China, this paper finds that some kinds of nonstate participation in public goods and social welfare provision can actually make local officials more optimistic about their ability to implement state policies and elicit citizen compliance. Local officials often believe that coproduction of public goods and services with community groups in particular, often with community actors taking the lead, can build trust and social capital that can spill over into increased citizen compliance with state demands, a central element of state capacity. Simply increasing levels of public goods provision, however, is not associated positively with optimistic perceptions of local state authority and capacity. Moreover, other forms of nonstate participation such as coproduction between private businesses and local officials or substitutive provision by nonstate actors have less potential for building trust between officials and citizens and are not seen by officials as beneficial for increasing citizen compliance.     

Privatization in developing countries: ideal and reality

In both developed and developing countries, governments finance, produce, and distribute various goods and services. In recent years, the range of goods provided by government has extended widely, covering many goods which do not meet the purist's definition of “public” goods. As the size of the public sector has increased steadily there has been a growing concern about the effectiveness of the public sector's performance as producer. Critics of this rapid growth argue that the public provision of certain goods is inefficient and have proposed that the private sector replace many current public sector activities, that is, that services be privatized. Since Ronald Reagan took office greater privatization efforts have been pursued in the United States. Paralleling this trend has been a strong endorsement by international and bilateral donor agencies for heavier reliance on the private sector in developing countries.

However, the political, institutional, and economic environments of developing nations are markedly different from those of developed countries. It is not clear that the theories and empirical evidence purported to justify privatization in developed countries are applicable to developing countries.

In this paper we present a study of privatization using the case of Honduras. We examine the policy shift from “direct administration” to “contracting out” for three construction activities: urban upgrading for housing projects, rural primary schools, and rural roads. The purpose of our study is threefold. First, we test key hypotheses pertaining to the effectiveness of privatization, focusing on three aspects: cost, time, and quality. Second, we identify major factors which affect the performance of this privatization approach. Third, we document the impact of privatization as it influences the political and institutional settings of Honduras. Our main finding is that contracting out in Honduras has not led to the common expectations of its proponents because of institutional barriers and limited competitiveness in the market. These findings suggest that privatization can not produce goods and services efficiently without substantial reform in the market and regulatory procedures. Policy makers also need to consider carefully multiple objectives at the national level in making decisions about privatization.     

Performance Management and Deficit Adjustment in U.S. Cities: An Exploratory Study

Performance management or PM has been promoted as a tool to transform government. Claims that PM will enable governments to “do more with less,” “increase efficiency,” provide “value for money,” and make “rational budget decisions” abound. Has PM helped city governments in the United States cope with the effects of the 2007–2009 Great Recession? Theory suggests that PM can provide the informational and analytical foundation necessary for city officials to implement comprehensive but conflictive budget-cutting and revenue-raising strategies. By facilitating deep expenditure cuts and tax increases, PM can indirectly influence budget deficits. Using data from a national survey of city governments and multiyear audited financial reports, the empirical analysis shows that PM cities favored what are essentially decremental responses to fiscal crises that lead to marginal changes in revenues and expenditures. Not surprisingly, there is no evidence that PM influences the size and change in budget shortfalls.     

PRAGMATIC MUNICIPALISM: LOCAL GOVERNMENT SERVICE DELIVERY AFTER THE GREAT RECESSION

Since the Great Recession, some have argued that local governments have become ‘austerity machines’ that cut and privatize services and undermine unions. We conducted a national survey of US municipalities in 2012 to examine how service provision level and delivery methods are related to local stress and capacity, controlling for community need and place characteristics. We find that local governments are balancing the pressures of stress with community needs. They use alternative revenue sources and service delivery methods (privatization and cooperation) to maintain services. Unionization is not a barrier to innovation. Further, we find that ethnically diverse suburbs are providing more services than other suburbs, thus acting more like metro core cities. We find that the Great Recession has not dramatically shifted local government behaviour to a ‘new normal’ of fiscal austerity. Instead, we find municipalities practising ‘pragmatic municipalism’ to maintain their public role.     

Symposium: Professionalization and professionalism in public administration

The Symposium on Professionalization and Professionalism in Public Administration, contained in this volume of The International Journal of Public Administration, presents some of the most recent outlooks of prominent scholars and practitioners in the field. They have offered their research and insights into a subject of perennial importance. They have charted the significant progress being made in public administration toward its professional development. This collection of refereed articles is a survey updating the evolution of the field in this regard. Several features are noteworthy. First, the articles are arrayed from general to specific--that is, from theoretical presentations and overviews to case studies. Second, the case studies have been arranged from the federal level to sub-national jurisdictions. Third, the Symposium examines not only professional developments in public administration but also the mechanisms engendering and supporting such changes--namely, associations and formal higher education.

In addition to their other relationships, the articles also bear epistimological links to one another. A precis of these contributions makes this point evident. The first article, “Specifying Elements of Professionalism and the Process of Professionalization” by John J. Gargan, offers an interdisciplinary perspective on these two concepts. His coverage suggests that characteristics of a profession are no different for public administration than they are for other disciplines in the social sciences or in the natural sciences as well, although the seventh essay in this symposium challenges this perspective. Gargan posits that all professions, developed as well as evolving, concern themselves with three broad issues: (1) theory generation (the creation of basic knowledge and the formation, alteration, or replacement of paradigms); (2) theory translation and advocacy (the establishment of education processes); and (3) theory implementation and routinization (the applications of knowledge to human affairs through standardized practice). All three processes are concomitants of one another, and public administration has been no exception.

The second contribution, “Public Official Associations and Professionalism” by Jeremy F. Plant and David S. Arnold, develops the second and third issues presented in Gargan's essay. They focus on the roles of associations as illustrations of a genre of education processes and as vehicles for bringing a greater degree of homogeneity to the field of public administration. Furthermore, they postulate that, in seeking to fulfill these roles, associations have been moving toward convergence. Their typology stipulates the existence of two kinds of public administration associations: (1) professional-specialist and (2) political-generalist. The first type, made up of public servant careerists, including members of federal and state senior executive services, has been becoming more political whereas the second kind, consisting of elected political officials (especially governors, mayors, and legislators) has been proceeding in a managerial direction, regardless of party affiliation and ideology. Both types of organizations are melding since they have become increasingly symbiotic hybrids. The authors captured this trend when they commented: “As players in the policy arena, professional association and generalist, political associations are increasingly finding ways to work together.”

The third essay, “The Ideology of Professionalism in Public Administration: Implications for Education” by Curtis Ventriss, also extends Gargan's work but in a narrower way than the Plant-Arnold article. Ventriss focuses on theory translation and advocacy not from an associational standpoint but from the vista of higher education. He fears that the pedagogical regime for public administration is succeeding too well in professionalizing the field and in thus making it more valuable in serving the state. He argues that professionalism tends to constrain thought in the discipline so that it cannot readily conceive of purposes apart from such service. This alleged parochialism detracts from what Ventriss thinks the primary purpose of public administration ought to be: the inculcation of citizenship. Radically, he proposes an end to traditional public administration instructional programs but scattering their elements among other disciplines. He questions implicitly the distinction, going back to Woodrow Wilson, between techniques, which can be value neutral, and their applications, which can involve normative choices. Stated another way, he asks whether public administration can be made safe for democracy because he doubts but hopes, like Frederick Mosher, that universities can perform such a function.

The fourth article, “The Future of Professionalization and Professionalism in Public Administration: Advancements, Barriers, and Prospects” by the co-editors of this symposium, is the last presentation falling within the framework of Gargan's piece. Whereas Gargan sought to delineate the nature of professional status, Gazell and Pugh examine the extent to which the field has reached this long-sought goal. They explore six broad areas of advancement and an equal number of obstacles and conclude that, despite widespread popular animus toward governments at all levels, the prospects of the field are favorable, mainly because of an expanding public need for its services. The authors view professionalization (process) and professionalism (result) as fully compatible with the achievement of a genuinely democratic state. In fact, the authors see professional status for public administration as necessary for making representative governments effective enough either to survive or become more democratic. There is always a risk that professional development could eventually become an end in itself, threatening the achievement of a pervasive democratic order. Implicit in the article are the ideas that the nexus between effectiveness and democracy is curvilinear but that the quest for effectiveness through professionalism has not yet reached a point of diminishing returns--that is, threatening democratic evolution.

The fifth presentation, “Professionalizing the American States in the 1990s” by Beverly A. Cigler, is the first of a series of essays reporting on the progress of professionalism in government at various levels. The author furnishes an overview of professional developments in state governments throughout the nation. In particular, she meticulously catalogs efforts toward professionalism in the executive branches of such governments, although coverage of the judicial and legislative branches would be necessary for a complete picture. However, such an expansion would have taken her far beyond the scope of her article. Especially notable is her exploration of executive reorganizations, commissions on effectiveness, and multi-agency initiatives. She sums up a potpourri of efforts, often gubernatorially inspired and sustained, by remarking: “Collectively, the various activities pursued by the states have the potential to change what government does and how it operates.” She sees executive-branch professionalization and professionalism as steps toward revitalizing (or reinventing) government at the state level.

The sixth article, “Professionalization within a Traditional Political Culture: A Case Study of South Carolina” by Steven W. Hays and Bruce F. Duke, represents a specific example of what Cigler covers generally. Hays and Duke make at least three significant contributions. One is that they chronicle the earliest movements toward professionalism in a state, leading to the possibility that it has had similar origins in other jurisdictions at this level of government. A second contribution is that such change can take place despite a spate of systemic obstacles such as decentralized personnel systems, fragmented political authority, and an absence of gubernatorial support. A third feature is the presentation of an interstate model for measuring professional development, including such criteria as public management certification, graduate degrees, and formal ethical codes. Despite various structural problems the authors argue: “Considering the distance traveled and the obstacles overcome, there is no disputing the conclusion that tremendous progress has occurred over the past two decades [in South Carolina].”

The seventh study, “Professional Leadership in Local Government” by Ruth Hoogland DeHoog and Gordon P. Whitaker, presents an overview of professionalization and professionalism at the local level. What is novel here is the suggestion that professionalism at this level of government may be different than at other realms of government and than in the private sector. Broadly speaking, the primary difference is that professionalism in the public sector, especially in government, involves less autonomy because of greater accountability for appointed and elected officials. In particular, there are three salient distinctions: a respect for expertise on the part of elected officials, deference to their legitimacy and authority, and an additional acceptance of responsibility to the people at large (that is, the public interest). Also stressed is a greater role of ethics in professional development with a highlighting of the role of the International City Management Association's efforts to bring improvement in this area. For instance, the authors point out: “Managers must learn these values through professional education, professional association contacts, and work with other professionals in local government.”

The eighth article in this symposium, “The Possibility of Professionalism in County Management” by James H. Svara, complements the DeHoog-Whitaker essay by providing a case study focusing on local public management in one state: North Carolina. Svara interviewed a cross-section of county executives and concerned himself with the extent of their professionalization and professionalism. To illuminate these developments, he compared the positions of county and city managers, using the latter as a model towards whom the former aspire. Generally, he found, that county executives have less authority (that is, fewer administrators under their direct control) than their municipal counterparts. However, he also discerned a narrowing gap between these two kinds of officials because of similar pre-job and in-service training received by them and the elected officials to whom they report. In addition, he noted that almost all of the counties in this state now have professional executives and that their advancement has been substantial.

The ninth--and final--contribution, “Decentralization and Initiative: TVA Returns to its Roots” by John G. Stewart and Rena C. Tolbert, is significant in at least four respects. First, the essay presents another case study of professional development--but at the local headquarters of a federal agency: Knoxville, Tennessee. Second, this research centers on professionalization and professionalism in a third (or mixed) sector organization--namely, a public corporation rather than a governmental agency. Third, the professional development of the TVA is distinctive because it has been internally generated, especially due to the efforts of its early leaders (David E. Lilienthal and Gordon R. Clapp), rather than externally imposed, as in the previous case studies. This provenance is analogous to what often takes place in the corporate sector. Lilienthal was instrumental in promoting organizational decentralization and grass-roots democracy as approaches toward improving the viability of a controversial governmental innovation, one widely regarded as “socialistic” at and after its inception. Clapp fostered a managerial culture promoting employee initiative, easy access to top executives, organizational teamwork, labor-management collaboration, and partnerships with states and localities through councils and conferences. Fourth, the authors traced professional development in the TVA through what in this symposium is a unique pattern: strong early efforts, retrenchment through bureaucratization, and, recently, a return to the agency's roots.     

From Resources to Power: The State and Spatial Change in Post-apartheid Durban, South Africa

After apartheid, local government in Durban, South Africa, attempted to break down the barriers of the apartheid city through a massive program of public investment, intended to close the economic and infrastructure gaps between race groups. The results of this program varied widely. In core areas, growth coalitions were able to influence state infrastructure development, limiting its transformative impact. In peripheral areas, wide ranging infrastructural needs, coupled with pressure on the state to deliver services quickly, resulted in rushed, substandard construction. In buffer zones, previously undeveloped areas between the core and the periphery that under apartheid had separated race groups, the state was able to construct public housing for poor Africans near both economic activity and white and Indian residential areas, an outcome previously unseen in Durban’s history. I argue that the state’s infrastructural power, varying in different parts of the city relative to the power of other actors in society, explains these results. Geocoded census and municipal infrastructure data from 1996 and 2001, together with qualitative data from key informant interviews and workshops, form the empirical basis of this article.     

Why Is There Less Public Trust in Local Government Than in Central Government in China?

The public’s trust in government, whether at national, regional, or local levels, is always a subject that arouses interest and debate among researchers as well as politicians. This article presents findings from an analysis of survey research conducted in 2011 and provides insights both on a hierarchical trust pattern of public trust in central and local governments in China, and on the key factors accounting for variance in this respect by multiple regression analysis.     

Colonialism,Landlords, and Public Goods Provision in India: A Controlled Comparative Analysis

What is the impact of colonialism on public goods provision? This article examines India, once the world’s largest colony. While recent studies of the Indian case are divided, they overwhelmingly rely on econometric approaches. This article uses qualitative evidence to provide an important complementary perspective. Using controlled comparisons of the princely state of Travancore with the neighbouring provinces of Malabar and Tirunelveli, I find that colonialism generated less social welfare because British officials empowered landlords. Notably, this occurred despite Malabar and Tirunelveli instituting ryotwari (cultivator-based) land tenure. British rule in India may have promoted landlordism irrespective of land tenure policy.     

Urban trust in Kenya and Tanzania: Cooperation in the provision of public goods

Literature connecting ethnic diversity with public goods provision has found public goods to be poorly and unevenly supplied in ethnically heterogeneous communities. Scrutinising this hypothesis, the study contrasts an ethnically homogenous community in Kenya with an ethnically heterogeneous one in Tanzania, documenting levels of trust and cooperation in public goods provision. Interviews and focus groups with market-sellers of Mwanza (Tanzania) and Kisumu (Kenya) reveal how the two professionally similar populations differ starkly in the way they participate in public goods, and in an opposite direction to that which would be predicted by the current literature on ethnicity. On the topic of the organisation of security and cleaning within markets in Mwanza, ethnically heterogeneous market-sellers' sense of solidarity facilitates a greater degree of seller-on-seller trust. In Kisumu, in contrast, with participants reflective of the dominant Luo ethnicity, the lack of state provision of public services has seen a feeble and individualistic response. The findings demonstrate how ethnic distribution matters less for public goods provision than commitments amongst citizens themselves and between citizens and local authorities.     

Accountability by Professionalism or Managerialism? Exploring Attitudes Among Swedish and Norwegian Local Government Leaders

Most developed countries continue to experience problems with malfeasance and corruption, making accountability a fundamental concern of the public government. Still, the mechanisms which ensure accountability are not given. This article explores two different and apparently conflicting principles of accountability in public organizations: “Professionalism” based on values and internalized incentive structures and “Managerialism” based on externalized incentives and hierarchy. The empirical analysis is based on a comparative survey among local government leaders in Sweden and Norway. The analysis shows that both professionalism and managerialism are regarded as important means for accountability and tend to be understood as complementary more than competing principles.     

A working model to help institutionalize quality improvements in local governments

This article describes a working model designed to help leadership in public management introduce quality improvements and eventually facilitate transformations to quality organizations (TQO). By quality improvements and transformations to quality organizations -- whether in government, public education, public health, or other fields of activity -- we mean those institutional changes which reliably achieve ever greater effectiveness in accomplishing mission and responsively achieve ever higher levels of measurable service to public “customers.”

This article discusses the development of an organizational assessment instrument which the authors designed for the County of Los Angeles. Building on the Malcolm Baldrige National Quality Award and the President's Award in the USA, as well as on the review of other state and local criteria and comments received through a national review process, the authors formulated criteria of quality management with a view toward public service customers, particularly at local levels of government.

The model described has been initially applied to conduct self-assessments in four departments of Los Angeles County. It is also intended for broader use by administrative practitioners and scholars interested in the organizational change process. This article reports the development of the working model and identifies some lessons learned. The purpose of this article is threefold: (1) to inform about quality developments in the County of Los Angeles, (2) to present the working model as a point of departure for dialogue about the role which quality criteria might play in strengthening local governments more broadly, and (3) to consider the working model's possible use in facilitating shared mutual learning across geographic and other boundaries electronically.     

Public contracting,policy preferences and minority business enterprises

About three years ago a Special Issue of the International Journal of Public Administration focused on the topic “Government Set-Asides, Minority Business Development, and Publi Contracting.”^(l) Much of the discussion in the issue addressed race conscious government set-aside programs in the aftermath of the U.S. Supreme Court decision in City of Richmond v. J. A. Croson Co. ⁽²⁾ The decision declared unconstitutional a local government minority business set-aside provision designed to help minority business enterprises (MBEs) obtain government contracts. At the time, the decision was applicable only to state and local governmental jurisdictions.⁽³⁾ Government set-asides involve the practice of providing minority contractors and subcontracting a certain percentage of a public jurisdiction's contract dollars.

In 1995 the Supreme Court in Adarand v. Pena ⁽⁴⁾ extended the Croson ruling to include set-aside programs in federal agencies. This Special Issues examines and discusses the Adarand decision and the developments that have followed. The first article by Mitchell F. Rice, “Federal Set-Asides Policy and Minority Business Contracting: Understanding the Adarand Decision,” reviews the Adarand decision and discusses the implications of the decision for minority business development. The next article by Audrey L. Mathews and Mitchell F. Rice, “Adarand v. Pena: Turning Challenges Into Opportunities,” uses a case study of two public preference programs to suggest how Adarand requirements may be successfully utilized to maintain set-aside preference programs.

The third article by Shelton Rhodes, “Mirmative Action Review ‘Report’ to the Presidents: Implications of Military Affirmative Actions Programs to Current and New Millennium Affirmative Action Programs,” reviews the Affirmative Action Review: Report to the President which was ordered by President Clinton soon after the Adarand decision. Rhodes considers the implications of the possible applicability of the successes of affirmative action and equal opportunity in the military, which is highlighted in the Report, to other public and private organizations. The final article by Wilbur C., Rich, “Presidents and Minority Set-Aside Policy: Race, Gender and Small Opportunities,” analyzes the impact of presidential leadership on minority set-asides policy and shows how politicians use set-asides to facilitate exchanges and cooperation with the business elites.     

Public Attitudes to Local Government in Turkey: Research on Knowledge,Satisfaction and Complaints

This study examines prevailing characteristics of public attitudes to local government in Turkey based on the findings of a questionnaire based research project. The level of public knowledge of local government, people's satisfaction with local service provision, public views and complaints about local services are analysed. The findings show that the level of public knowledge of local government is low and people do not complain about local government services although the level of satisfaction is low. The belief that complaints would have no effect is the main reason for not complaining. The impact of sex, age, education, income, length of residence in the locality, housing tenure, and political opinion on public attitudes to local government is also assessed. Of these variables, age, education and income levels are found to be significant.     

The Integration of Best Environmental Management Practices in Corporate Strategy: Empirical Evidence From Italian Local Governments

Local governments represent an important moving force in promoting sustainable development policies as they make up the level of governance closest to the citizens. The aim of this article is to examine whether Italian local governments exercise de facto their vital role in fostering sustainable development policies. In particular, we analyzed municipality behavior about adopting “green management strategies.” We investigated the main factors identified in management literature which might boost the adoption of these strategies. Several implications ensue from our findings. In particular, the research provides information to improve local government attitudes toward the sustainable development challenge.     

Crime,Irregular Warfare,and Institutional Failure in Latin America: Guatemala as a Case Study

This article examines the current crisis in Guatemala as a case study in the phenomenon of “criminal insurgency” in Latin America. Since the close of Guatemala's civil war in 1996, crime—especially violent crime—has increased dramatically, to the point that drug traffickers, organized crime syndicates, and youth gangs are effectively waging a form of irregular warfare against the state. The police, the judiciary, and entire local and departmental governments are rife with criminal infiltrators; murder statistics have surpassed civil-war levels in recent years; criminal operatives assassinate government officials and troublesome members of the political class; and chunks of territory are now effectively under the control of criminal groups. All this has led to growing civic disillusion and eroded the authority and legitimacy of the government. Rampant crime is causing a crisis of the democratic state.     

Conflicts of Interest and Governance Mechanisms in Italian Local Public Utilities

Stemming from different theoretical perspectives the article examines the conflicts of interest arising among the actors (citizens, local governments, private shareholders, service providers) that at various levels are involved in local public utilities governance systems. The main results of a multiple case study analysis on 10 Italian listed local public utilities are summarized. Different and coexisting situations of conflicts of interest among multiple principals and agents are identified. In this context, governance mechanisms (e.g., the board of directors) have different roles and functions and may prevent and mitigate such conflicts. However, our findings suggest that the ownership structure influences board composition and functioning and that higher numbers of independent directors do not necessarily mean “actual” board independence. The article contributes to the debate on conflicts of interest and governance mechanisms in local public utilities.     

Assessing Operational and Collaborative Performance Management: A Case Study of PhillyStat

Many cities and agencies in the U.S. have adopted the “-Stat” approach, which is called “PerformanceStat” in general. Philadelphia has created PhillyStat as its performance management and tracking tool, of which unique feature is its twofold review process involving both operational and outcome level. This study assesses the capacities of PhillyStat. The assessment suggests four implications for jurisdictional governments and agencies employing the “-Stat” approach. First, the “-Stat” approach should evolve toward strategic review beyond day-to-day operational review. Second, the “-Stat” approach should close the gap in diverse views on government performance. Third, the “-Stat” approach should be used as an effective tool for public management and leadership. Last, the “-Stat” approach should develop capabilities for cross-organizational collaboration.