THE QUASI-MARKET,THE ENTREPRENEUR AND THE EFFECTIVENESS OF THE NHS BUSINESS MANAGER

The recent changes in the UK National Health Service were heralded by the publication of the Griffiths report in 1983 which highlighted the need for a business-like’approach to management. The policy makers’generic strategy of the late 1980s and early 1990s centred around the concept of‘quasi-markets’. These were artificial internal markets encompassing the purchasers and providers of public services. Little research has been undertaken into this new phenomenon of the‘quasi-market’but entrepreneurship economic theory would suggest that for markets to be efficient would require a supply of alert and aware entrepreneurs. Within the restructured NHS, the mantle for entrepreneurial management seems to have been placed firmly on the shoulders of the newly created‘business managers’. A 1993 survey amongst NHS business managers in first and second wave trust hospitals in the Trent Regional Health Authority indicated that whilst business managers were knowledgable of what entrepreneurial activity is, they currently feel constrained in their new roles for a variety of reasons. The authors suggest that rational economic analysis is insufficient to explain this lack of innovatory endeavour. Instead policy makers’attention should be devoted to liberating health managers from their current constraints to encourage their entrepreneurial development.     

THE ROLE OF EXTERNAL INSPECTION IN THE PUBLIC SERVICES: THE CASE OF THE UK TRAINING MARKET

We consider two interpretations of the role of external inspection in the public services in the UK in the context of publicly funded, work‐based training programmes for young people. The first is that inspection provides substantive information to buyers concerning training quality, thereby improving efficiency in the ‘training market'. The second is that it provides procedurally oriented reassurance concerning service quality to government and the public, irrespective of substantive quality. Evidence is drawn from the inspection procedures and reports of the Adult Learning Inspectorate between 2001 and 2005. The inspectors rated training providers on various attributes, some clearly procedural, others potentially substantive. We find that while inspectors took both procedural and substantive dimensions of training into account in judging the quality of a provider's services, they attached considerably more weight to procedural than to substantive attributes. In particular, they undervalued the trainee completion rate, despite its potential association with the substantive quality of training and the priority the government attaches to raising it. These results are interpreted as evidence of limited validity in inspection findings, which do little to resolve information asymmetries in the UK training market.     

THE POLITICS OF MARKETING THE LABOUR PARTY

THE POLITICS OF MARKETING THE LABOUR PARTY
Dominic Wring
Palgrave Macmillan, 2005, 262 pp., £16.99 (pb) ISBN: 0333689534     

THE MANAGEMENT OF CHANGE IN WHITEHALL: THE EXPERIENCE OF THE FMI

The Conservative government announced the Financial Management Initiative in 1982. This article is based on research into the genesis, development and impact of the FMI. The findings suggest that the FMI has contributed significantly to the institutionalization of resource management in general and cost awareness in particular. Implementation has been influenced, however, by the differentiation of departmental tasks and contexts, the inevitable tension between management and politics, and the difficulty of meeting the conditions for the successful engineering of cultural change.     

THE ROLE OF POLITICIANS AND ADMINISTRATORS IN DEPARTMENTAL REORGANIZATION: THE CASE OF THE DEPARTMENT OF THE ENVIRONMENT

This article examines the history of the Department of the Environment from its creation in 1970 to the formation of the Department of Transport in 1976. Its main approach is an analysis of the roles of the Permanent Secretary and the Secretary of State in the development of the organization. The strong organizational relationship between these senior members of the department is an important factor in structural change both at the time of the initial reforms and throughout this period.
The influence of different personalities and their approaches to policy and management is considered as a determining factor in the evolution of the department. Additionally, the attempts at reorganization and reform are to be seen as largely developing within a traditional Whitehall framework, based on this relationship, which restricted its effectiveness.     

THE FINANCIAL MANAGEMENT INITIATIVE IN THE FCO

This article focuses on the Diplomatic Wing of the Foreign and Commonwealth office (FCO) in this country and diplomatic missions overseas. The Overseas Development Administration, though brigaded with the Diplomatic Wing under the Secretary of State for Foreign and Commonwealth Affairs, is substantially a separate organization staffed by Home Civil Servants and with its own Accounting Officer. Though we work closely together, the organizations are distinct.     

THE RISE OF THE INTERMEDIATE LEVEL INSTITUTION IN BRITISH PUBLIC ADMINISTRATION: THE CASE OF THE ARTS AND TRAINING

During the 1980s there was both centralization and decentralization in the British policy process. The centre was to be responsible for broad policy whilst the institutions in closest contact with those who consumed or used a service were to be responsible for implementation. This style was, in part, a reaction to the perception that organized interests acted as a severe restraint on the centre. Experience, however, demonstrated government's dependence on the cooperation of organized interests and their intermediate organizations. This article argues that effective policy-making requires the formation of intermediate organizations linking macro- and micro-institutions. These organizations are vital for communication, representation and negotiation and therefore they inevitably constrain the centre's freedom. Effective policy requires a partnership between the centre and sub-centre via intermediate institutions and these institutions are likely to become more important as decentralization continues. The role of intermediate institutions are explored via case studies of training and arts policy.     

BLAMING THE VICTIM; THE ROLE OF DECISION-MAKERS IN THE OCCURRENCE OF ENVIRONMENTAL INJUSTICE

ABSTRACT

Past research on environmental justice concerns has focused primarily on the siting of hazardous waste facilities. Less research has been done on other aspects of environmental policy in which concerns of racial or other injustices arise. This study shows that environmental injustice is not limited to the sitting of hazardous facilities or the occurrence of pollution, but occurs also at the policy formation and implementation stages in other areas such as solid waste management. To study this issue, this study focuses on the implementation of the Illinois Solid Waste Management Act of 1988, in two counties in north-eastern Illinois, Kankakee and Will. In neither of the two counties were minorities included in the planning process, and out of a total of 91 advisory committee members, minority interests were represented by only one black male. At the same time racial minorities made up about 15 percent of the total population in the two counties.

The study shows that the main reason for this lack of representation is not a lack of environmental concern among blacks. Nor can it be explained by a lack of interest in participation in environmental decision-making among blacks. Rather, the study shows that the process is led by misconceptions among planners and decision-makers who generally believe that blacks are not interested in environmental issues and therefore not interested in participating in environmental decision-making. The conclusion of this study is that it is the belief held by local planners and decision-makers that there is a lack of interest in environmental issues among blacks, that produced a planning process in which the interest of minorities were not represented.     

THE EDUCATION OF THE TREASURY: THE MEDIUMTERM FINANCIAL STRATEGY 1980–84

The first Thatcher government introduced an innovatory macro-economic plan – the medium-term financial strategy (MTFs) – in March 1980. It was the most notable example of how the Government sought to change the direction of post-war policy. This article traces the origins and formulation of the strategy, noting that it was Treasury-imposed, and monetarist in orientation. During its implementation however it was substantially modified. The phrase 'pragmatism and continuity' best describes this process. Aspects of macro-economic policy are introduced to develop this theme. There is clear evidence that the Treasury was 'educated' by the problems encountered: the objectives of the MTFS were not uniquely achievable simply because they were deliberately limited in scope. Nevertheless, the strategy has survived as a policy framework and freed from its monetarist dogma remains a useful means of co-ordinating objectives.     

THE UNITARY STATE AS A SYSTEM OF CO-GOVERNANCE: THE CASE OF THE NETHERLANDS

The original institutional design of Dutch administration and intergovernmental relations is commonly referred to as the 'decentralized unitary state'. However, the views of traditional administrative theorists have been misrepresented. Hierarchy, uniformity and the separation and delimitation of layers of government are not, as often alleged, the theoretical underpinnings of the Dutch unitary state. Rather, classical theory emphasized interdependence, diversity and the dynamic interaction of relatively independent layers of government. This image suggests that Dutch administration does not need a greater separation of layers of government but better means for regulating conflict. It also suggests that the unitary state comes in several guises and cannot be equated with a monocentric system of government.     

THE THATCHER GOVERNMENT, THE FINANCIAL MANAGEMENT INITIATIVE, AND THE 'NEW CML SERVICE'

The Thatcher era has been a traumatic one for the career Civil Service, so much so that one leading civil servant has suggested that the order of change is such that a 'new Civil Service' is emerging. This paper examines, first, interpretations of what has happened to the Civil Service under the Thatcher government; next, it reviews the developments relating to the economy programme and the Financial Management Initiative; then it considers the current state of the Civil Service pay and promotion system; finally, it concludes that thus far at least, essentially, the 'old Civil Service' has survived.     

THE VISIBLE HAND OF THE STATE: ON THE ORGANIZATIONAL DEVELOPMENT OF INTEREST GROUPS

To understand dynamics within communities of organized interests, researchers have primarily studied organizational births and deaths. The organizational development of established interest organizations has received far less attention. This article claims that the evolution of interest groups' organizational features is strongly affected by evolving resource dependencies with the state. A life‐history case study of an environmental interest organization is used to substantiate this argument empirically. The findings demonstrate that resource dependence relations with state actors critically shape organizational development, but that this dependence affects an organization's mission, structure, and strategy in different ways. This conclusion highlights the vital role of government patronage in the survival and maintenance of interest organizations.     

MANAGEMENT INFORMATION FOR MINISTERS: THE MINIS SYSTEM IN THE DEPARTMENT OF THE ENVIRONMENT

MINIS, a management information system for ministers in the Department of the Enviroment, was introduced by Michael Heseltine in 1980. The article summarizes the main features of the system and analyses some of the issues arising from its introduction, in particular, whether it is likely to be adopted by other government departments or public bodies. The reasons offered by departments as to why it is difficult to transfer are examined, together with other factors which are likely to inhibit transfer to other public sector bodies. The mechanism for promoting the spread of such systems is also discussed. The conclusion is that MINIS ought to be considered by other bodies and it has almost certainly already had some impact on systems elsewhere in central government, but without a central initiative, more widespread adoption is on past evidence unlikely, although parts of it may be adopted.     

THE ROLE OF THE PRIME MINISTER'S POLICY UNIT

The Prime Minister's Policy Unit, also known as the Number 10 Policy Unit, comprises a team of about eight advisers each responsible for briefing her in a major area of policy (ecluding such issues as foreign policy and security). Together with three secretaries they occupy a set of rooms straddling 10 and 11 Downing Street (a modest encroachment on the Chancellor's residence of such long standing that it appears not to be resented).     

CONTINUITY AND CHANGE: THE ROLE OF THE HR FUNCTION IN THE MODERN PUBLIC SECTOR

As the public sector has modernized and sought to become more efficient and cost‐effective, the effective and strategic management of people has received increasing prominence and there have been calls for the Human Resource (HR) function to play a more strategic role. However, not much is known about whether the role of the HR function has changed substantively. In this paper, we present empirical evidence from six matched‐pair public sector organizations in the UK to assess whether HR functional roles have changed, as envisaged, into a model more akin to the private sector. The findings highlight the complex and often contradictory nature of HR functional roles, and suggest that new and more strategic roles have not replaced traditional approaches but, rather, have been grafted on, giving rise to a variety of hybrid HR forms.     

APPOINTMENTS TO THE HIGHEST GRADES IN THE CIVIL SERVICE – DRAWING THE CURTAIN OPEN

The appointments process to the higher civil service is important but little information about it is in the public domain. This article provides such information, using material gathered from a series of interviews with senior civil servants. Part one offers an authorized account of the procedures for senior appointments. The second part makes use of information I gathered from officials closely involved in the procedures, to piece together what actually occurs, in a still highly secretive area of Whitehall proceedings and highlights the disparity between'official theory'and actual practice. The article concludes by suggesting that a dominant Prime Minister has the potential to use a system, originally fashioned by Whitehall, for Whitehall, for political purposes.     

THE STUDY OF PUBLIC ADMINISTRATION IN THE UNITED STATES

The study of public administration in the United States is large in terms of the number of academic programmes, the range of journal publications, and the number of scholars. Its scholarship attracts attention from all over the globe. At the same time it is a public administration that is clearly embedded in a specific national culture, just as anywhere else. Three of the main challenges include the strong increase of quantitative‐statistical methods, the decline of practitioner authors, and substantive specialization to the extent that generalists' perspectives are losing ground.