Negotiating with Your Nemesis

The assumption that negotiators can and should eradicate emotions from negotiating is unrealistic. Instead, effective negotiators know how to handle emotional outbursts including how to respond when the other negotiator evokes their nemesis. A nemesis is the hidden part of ourselves that we project onto others who push our hot buttons. When emotions are intense, understanding the possibility that you may be giving or receiving a projection can help you sidestep escalatory behavior. This article explores the concept of the nemesis and offers practical steps for confronting it as well as responding to others' emotions at the negotiating table.     

Negotiation: The Chinese Concept

It is no understatement to say that negotiation activity has skyrocketed in China in recent years; however, these negotiations are frequently unsatisfactory. Part of the reason for this lack of success is that Chinese people have a conception of negotiation that is fundamentally different from that of people in the West. Based on extensive interviews with Chinese and non-Chinese negotiators over a period of five years, the author explains the Chinese approach by using two metaphors: mobile warfare and the joint quest. Understanding this approach has significant implications for negotiation practice.     

Supplemental Joint Brainstorming: Navigating Past the Perils of Traditional Bargaining

Though decision makers in many domains use bargaining as their primary approach to negotiation, it has limited efficacy in multi-issue, nonquantifiable transactions. Nevertheless, many negotiators use back-and-forth bargaining rather than other approaches. The author explicates reasons for this choice and describes supplemental joint brainstorming, an innovative strategy to supplement the institutionally-entrenched bargaining approach to negotiation with interest-based negotiation.     

Part II: What Would You Do—With a Taniwha at the Table?

In the last issue of Negotiation Journal, the author explored the complicating factor of having a taniwha or spirit at the negotiating table in a New Zealand case. He challenged his readers to give him suggestions about how negotiators might grapple with often perplexing problems posed by the spiritual values of their counterparts.     

Groundhog Day: Teach it Again...and Again.

The problem of teaching the same negotiation class again and again, yet remaining fresh and spontaneous, is a dilemma familiar to academics. The situation is akin to that of characters in the movie, Groundhog Day, living the same 24 hours over and over, trying to get things just right. This article reflects on this problem, and offers some advice.     

Sustained Dialogue in Managing Intractable Conflict

In the warn-torn new nation of Tajikistan, the author has been part of a five-stage dialogue for peace since 1993. The focus of the dialogue has been on transforming relationships and changing relationship dynamics so that this intractable conflict can be addressed positively. The author briefly describes this multilevel peace process both historically and substantively. He also discusses the continual process of evaluation of the Inter-Tajik dialogue effort as well as focuses on a series of questions that apply to intractable conflicts in general.     

The Cairo Stories: Some Reflections on Conflict Resolution in Egypt

The author relates three cases of conflict which he has observed in Cairo and recognizes patterns that cut across each of these stories. The stories shed light on how people in Egypt approach and deal with conflict; in addition, they may help readers understand conflict in their home culture as well as be instructive on how to listen to conflict in different cultures. Six general themes in the way Egyptians approach or handle conflict are identified, and each of these themes is analyzed.     

Analyzing linked systems of negotiations

This article presents a conceptual framework for analyzing the structure and dynamics of what the authors call linked systems of negotiations. Even such seemingly straightforward transactions as the purchase of a family car tend to involve linked negotiations. The framework highlights the importance of internegotiation processes in shaping Zones of Possible Agreement, and proposes a typology of linkage. By mapping out and reengineering linked systems, negotiators can enhance their ability to shape the structure within which their negotiations take place.     

Ready for Prime Time: The When,Who, and Why of International Mediation

Most of the literature on international dispute resolution emphasizes timing and ripeness when considering whether or not a dispute is suitable for mediation. In addition to this focus, the authors believe analysts should consider whether a particular mediator is ready for prime time. Their framework posits that one may gauge the appropriateness of a mediator for a particular dispute along three different types of considerations: operational and political; strategic and diplomatic; and relationship and cultural fit. They provide numerous case examples illustrating how the choice of a mediator might apply in each dimension.     

Caveats for Cross-Border Negotiators

Scholars and practitioners have detailed a number of ways that differences in national culture can affect bargaining behavior: from surface etiquette and protocol to deeper cultural characteristics and to systematic variations in decision making and governance. Such cross-national analysis can be quite useful but is prone to at least four hazardous fallacies described in this article and illustrated, in some cases, by probabilistic reasoning. Along with suggestions for avoiding them, these fallacies include: (1) The John Wayne v. Charlie Chan Fallacy (stereotyping); (2) The Rosetta Stone Fallacy (overattribution); (3) The Visual Flight Rules Fallacy (skewed perceptions and information processing); and (4) St. Augustine's Fallacy (When in Rome...).     

Bringing Peace into the Room: The Personal Qualities of the Mediator and Their Impact on the Mediation

The training and development of mediators has focused primarily onenhancing mediators' technical skills and increasing their understandingof the theory behind the practice of mediation. This article focuses on athird aspect of the development of mediators - namely, their personalcharacteristics. The authors contend that a mediator'spresence - more afunction of who the mediator is than what he or she does - has a profoundimpact on the mediation process. Drawing on analogies fromresearch in the physical and social sciences, the article suggests that themost subtle influences of the mediator's affect and manner may in fact bepowerful influences in helping the mediator bring peace into theroom.     

Parallel informal negotiation: A new kind of international dialogue

Bargaining in the international arena is intrinsically positional. Negotiators are often instructed by their governments not to improvise or explore new options when they meet with their counterparts — even though the invention of additional tradeoffs or packages might well produce better results for all sides. This article describes an approach that we call parallel informal negotiation which encourages a collaborative effort between contending groups that were officially not even allowed to interact: international trade and environment policy makers.     

Mediation and Psychotherapy: Two Sides of the Same Coin?

Some mediators believe that mediation and psychotherapy are quite similar, and that when doing mediation, the mediator also is practicing an art form similar to psychotherapy. On face value, some forms of mediation (e.g., evaluative) and some forms of psychotherapy (e.g., psychoanalysis) are so far apart in theoretical conception and in actual practice that they cannot be compared meaningfully. However, the forms of mediation known as facilitative and transformative and the forms of brief or focused psychotherapy that often involve families or couples do have considerable similarity. Overall, numerous resonances exist between these two approaches to mediation and to couples or family-oriented psychotherapies, especially when differences in terminology, licensure, and training requirements are not allowed to obscure commonalities.     

Trajectories Toward Peace: Mediator Sequencing Strategies in Intractable Communal Conflicts

The author identifies three distinct mediation sequencing strategies used in intractable communal conflicts: the gradualism model; a boulder-in-the-road approach; and the committee strategy. Using case examples of contemporary mediation efforts, he describes the three approaches and their advantages and disadvantages. A wider-angle approach to the differences in how mediators and conflicting parties achieve peace in these destructive conflicts is useful for both scholarly inquiry and practice.     

The Ombudsman: What's in a Name?

The role of the ombudsman is perhaps the least well understood inthe field of alternative dispute resolution (ADR). This essay introducesreaders to the differing conceptions of the role; the sometimes fractiousdivide that has existed in the past between classical andorganizational ombudsmen; and a collection of essays by four well-known practitioners that shed lighton what it is ombudsmen do; the kinds of disputes they deal with and howthey operate; how they view their role (and how others view it); and boththe possibilities and limitations of the ombuds function.     

Framing “the Other”. A critical review of Vietnam war movies and their representation of Asians and Vietnamese

By considering a variety of films, in chronological sequence, I tried to make understandable the representations of Asians, and especially Vietnamese, by European and American filmmakers. While the themes changed from general war movies, through the depiction of bloodthirsty veterans and patriots towards the view of the victimized service men, the representation of the Vietnamese did not change dramatically. Vietnamese soldiers and civilians are portrayed as cunning, cruel, even sadistic, ambivalent, and irresponsible. These articulations of latent and manifest Orientalism in American movies about the Vietnam War are clear manifestations of a discourse which had broader consequences for the way Asians, or for that sake, Vietnamese, have been depicted. Where earlier movies showed a worldview, in which the Asian participants are reduced to simple pawns in a chess game between the superpowers, the post-1975 Vietnam syndrome genre betrayed a stereotype, which reified the Vietnamese as devious and unchanging. Even the films, which are considered to picture the war in more realistic terms, did not change the framing of the Vietnamese substantially. What changed was a manifest Orientalism, symbolized by stereotypes of the Yellow Peril, but the representation of latent Orientalism of the so-called anti-war movies remained. Current American and French cinematic production on Vietnam is not coming to terms with the past. The re-issued Apocalypse Now, Redux is part of a cultural memorial to remember the war in contradictory terms. We were soldiers is not about the Vietnamese and their war, but about we and us. The Other remains an unknown Oriental.This article is derived from a larger contribution to be published by Ravi Srilata and Mario Rutten (eds.) Europe in Asia, Asia in Europe. ISEAS and IIAS, 2003.     

Whoever Said that Markets Were Fair?

The popular notion that markets are fair is wrong. Working from theory and behavioral research, the author examines the foundations of markets and their relationship to negotiations. In the process, she demonstrates that there is nothing inherently fair about supply and demand curves or market clearing prices. Although market price information may provide a reasonable standard for resolving a price negotiation, it too has little to do with intrinsic fairness. Markets are efficient and incredibly powerful at organizing people and allocating resources, but the idea that they have anything to do with fairness (or unfairness) is a socially-constructed illusion.     

Should Singapore rejoin the UNESCO?

The Republic of Singapore withdrew from the UNESCO soon after the United States of America and the United Kingdom in late 1985. During that time, the idea of the New World Information Order was a major topic in the UNESCO. In this article the author analysis Singapores stake in this discussion, the reasons for the withdrawal and asks, why Singapore has still not rejoined the UNESCO, although the international flow of news is no longer an issue and the USA as well as the UK already came back.     

Scrolling Around the New Organization: The Potential for Conflict in the On-Line Environment

The technological revolution has created as many challenges as opportunities for managers in today's organizations. Besides wandering around to manage, scrolling around on a computer screen has become common-place. This article reviews four key technology-caused challenges facing managers in the workplace, chiefly as the result of communication via e-mail. Specifically, the author focuses on what research to date informs us about negotiation and conflict resolution in an electronic environment.     

Techniques and sequences in mediation strategies: A proposed model for research

Most studies of mediation strategy focus on the how and what of the process, but fail to take into consideration when particular techniques are used. To improve our understanding of mediation strategies in general, the authors of this article propose a new methodological approach that includes an analysis of the particular techniques that are used as well as the order of their use.he is studying mediation in the Pacific Rim and international peacekeeping. John B. Stark, who is a doctoral student at the University of Missouri, plays chess and studies trust in organizations.