The effects of job-related stress and job satisfaction on probation officers’ inclinations to quit

Current research indicates that job-related stress and job dissatisfaction are serious employment concerns among probation officers. In other employment domains, job stress and job satisfaction are commonly associated with employee turnover. Moreover, job turnover among probation officers is a serious but understudied problem. Survey data from a random sample of Florida correctional probation officers indicate moderately elevated levels of job-related stress and job dissatisfaction. Job satisfaction was significantly and inversely related to probation officers’ inclinations to quit, while job-related stress was indirectly related to such inclinations. The policy implications of these findings are discussed.     

Is this the Right Job for Me and my Children? Turnover Intention and Parental Correctional Career Endorsement among Correctional Officers in Taiwan

Correction officers play an important role in the functioning of any correctional facility and in the criminal justice system overall. A substantial and growing literature exists on turnover and turnover intention of correctional officers in Western societies. Since the societal culture and working environments of correctional facilities are notably different in Taiwan from those of the West, turnover intentions may arise from different sources and result in different consequences. Likewise, parental opinions likely play a more important role in children’s job selection in Taiwan than in non-Western societies. This study examines the factors affecting correctional officers’ turnover intentions and their likelihood of parental endorsement of a correction career among Taiwanese correctional officers. Factors related to turnover intention drawn from the research literature published in the West are investigated with an ordinary least squared (OLS) multivariate regression approach using a two-stage cluster sampling process producing a sample of 860 Taiwanese correctional officers.     

PERCEPTIONS OF THE WORK ENVIRONMENT AMONG CORRECTIONAL OFFICERS: DO RACE AND SEX MATTER?*

This article examines the relationship between race and sex and perceptions of the work environment among correctional officers. It addresses four central questions: (1) Are there race and sex differences among correctional officers in their perceptions of the work environment? (2) Do characteristics of the job and the institutions in which officers work account for these differences? (3) Do these differences attenuate over time? (4) Are there factors that mediate the relationship between race and sex and perceptions of the work environment? These issues are explored using data drawn from the correctional officer sub-sample (N= 2,979) of the 1992 administration of the Prison Social Climate Survey. Findings indicate that race and sex do play a role in shaping officers’ perceptions of the work environment, that these differences between groups are not completely accounted for by job or institutional characteristics and do not attenuate over time, and that there are factors that mediate the relationship between race and sex and workplace perceptions. Among minority male officers, greater efficacy in working with inmates appears to be an important factor in creating lower levels of job stress, while white female officers’ higher levels of overall job satisfaction are accounted for largely by a more positive evaluation of the quality of supervision.     

An Exploratory Examination of a Gendered Model of the Effects of Role Stressors

A gendered model of the effects of role stressors on job stress, job satisfaction, and organizational commitment was tested. Ordinary least squares regression analysis of survey data from correctional staff provided partial support for the proposition that men and women perceive and respond to the work environment differently. Work–family conflict was found to influence levels of job stress, job satisfaction, and organizational commitment among women but not among men. Conversely, role ambiguity, role overload, and perceived dangerousness influenced levels of job stress for men but not women. Furthermore, levels of role conflict and role ambiguity influenced levels of job satisfaction for men but not for women. These findings lend support to further development of gendered theoretical models.     

The perceived levels of job satisfaction among police officers: A descriptive review

Whereas job satisfaction is a popular research topic among industrial and organizational psychologists, police organizational researchers have all but ignored the area of job satisfaction. Considering its link to many organizationally important factors, such as productivity, morale, and personnel turnover, research on job satisfaction in policing should be important. The identification of how satisfied police officers are with various jobrelated factors can be extremely useful to the police executive. This article examines perceived satisfaction of a purposive sample of 2611 police officers, with respect to 23 job-specific and three global job satisfaction items.     

Exploring the effects of work environment variables on the job satisfaction of Nigerian correctional staff

Correctional staff job satisfaction is critical for the staff’s well-being and low turnover. This study’s focus was identifying variables that predicted job satisfaction for Nigerian correctional staff and comparing the findings to past studies of US correctional staff job satisfaction. One hundred and twenty correctional staff from Nigeria were surveyed. The personal characteristics of age, gender, and tenure were not significant predictors of satisfaction in the multivariate analysis. Similar to finding for US correctional staff, job autonomy, quality of supervision, and instrumental communication all had significant positive effects on Nigerian correctional staff job satisfaction. Contrary to previous findings on US prison staff, neither job variety or role overload were significant predictors of Nigerian staff job satisfaction. Other factors may account for this discrepancy, including working conditions, the socio-economic environment and availability of job opportunities.     

The Issue of Control in Jail: The Effects of Professionalism,Detainee Control,and Administrative Support on Job Stress,Job Satisfaction,and Organizational Commitment among Jail Staff

Jails are important, yet understudied, components of the American criminal justice system. While most research on correctional personnel has focused on prisons, a growing body of work is beginning to emerge on jails. This is encouraging given the unique circumstances that occur within jail environments (e.g., diversity and mobility of offenders, health issues among detainees, overcrowding, lack of training among staff, etc.). Given these conditions, the staff members who run jails become the glue that holds them together. The following study contributes to this burgeoning area of empirical inquiry by examining a variety of antecedents of job stress, job satisfaction, and organizational commitment among jail personnel. Using survey data collected from a large county correctional system in Orlando, Florida, the findings indicate that staff perceptions of professionalism, detainee control, and administrative support all significantly impact degrees of job stress, job satisfaction, and organizational commitment.     

Predicting work-related stress in correctional officers: A meta-analysis

The present review examined the predictors of job stress in correctional officers and marked the first meta-analysis of this topic area. Twenty studies were selected for inclusion, producing 191 individual effect size estimates. Overall, the findings revealed that work attitudes (i.e., participation in decision-making, job satisfaction, commitment, and turnover intention) and specific correctional officer problems (i.e., perceived dangerousness and role difficulties) generated the strongest predictive relationships with job stress. Furthermore, both favorable (i.e., human service/rehabilitation orientation and counseling) and unfavorable (i.e., punitiveness, custody orientation, social distance, and corruption) correctional officer attitudes yielded moderate relationships with job stress, with the country of study emerging as a critical moderating variable. The weakest correlates of job stress were demographic variables and job characteristics (e.g., security level). The implications of these findings are discussed and directions for future research are provided.     

Fear is a Disease: The Impact of Fear and Exposure to Infectious Disease on Correctional Officer Job Stress and Satisfaction

This study examined individual and work-level factors that impact job stress and satisfaction for correctional officers. Existing research has explored officer job stress and satisfaction, but very few studies have focused specifically on fear of contracting an infectious disease while at work (HIV/AIDS, hepatitis, and tuberculosis), and the impact fear of and exposure to infectious disease have on correctional officer job stress and satisfaction. Random sample data were collected from 2,999 male and female officers from across the state of Texas to assess job stress, satisfaction, personal safety, and exposure to infectious disease. Ordinary Least Squares analyses indicated that fear of disease was positively correlated with job stress, and inversely correlated with job satisfaction. Exposure to disease however, failed to yield any significant effects on job stress or satisfaction. Officers who felt that their supervisors were supportive of them on the job reported less stress and higher satisfaction levels, while perceived dangerousness of the job was positively correlated with job stress. These findings highlight the importance of supervisory support as well as continuous, in-depth education and training on infectious diseases for officers.     

The job in the joint: The impact of generation and gender on work stress in prison

Most of the existing literature on correctional officer work stress examined factors such as leadership, job environment, stress and job satisfaction. This study surveyed correctional officers and examined the impact of gender and generation on work stress. Results indicated that gender is a significant factor regarding work-related stress, more than any other demographic variable, although generation had a small impact on job stress. Generation and gender explained a miniscule portion of work stress variance. Further studies are needed to assess the overall relationship among demographic factors, non-static officer attributes, and job stress.     

检察官心理健康状况实证调查研究

检察官心理健康状况直接关系到其角色发挥和司法公正大局。然而检察工作“三高”现象直接影响着检察官心理健康，检察官心理问题较为突出。检察官心理层面压力表现为工作高要求和任务繁重导致自我提高时间较少的矛盾、工作专注化要求与检察官角色多重性之间的矛盾。调查中发现检察官自我效能感低于普通人，而抑郁程度却显著高于普通人，公诉和反贪部门检察官压力更为明显。为改善检察官心理健康状况，需要从提高检察官队伍素质、完善身份保障及重点调整高压力部门等方面予以改善。     

Modeling job stress among police officers: interplay of work environment,counseling support,and family discussion with co-workers

Existing literature indicates that various factors affect police stress. This article uses data from the ‘Work and Family Services for Law Enforcement Personnel in the United States, 1995’ downloaded from the Inter-University Consortium for Political and Social Research (‘ICPSR’) website. Respondents include 594 sworn police officers from 21 agencies in New York City. Using structural equation modeling, results indicate that sex, race, education, and tenure do not have a direct influence on total job stress, but have a direct impact on family discussion with co-workers, counseling support, and negative working environment. Rank has a direct impact on total job stress, negative working environment, and family discussion with co-workers. In addition, both negative working environment and counseling support directly impact police total job stress.     

Leave it at the gate: job stress and satisfaction in correctional staff

Though academic literature firmly establishes an inverse relationship between job stress and job satisfaction, global correctional studies fail to examine the extent of that affiliation on overall correctional job satisfaction. As such, this study uses a faceted approach to explore underlying relationships between organizational, job, and personal characteristics of correctional staff and causes of job stress and satisfaction. Using the Job Satisfaction Survey, nine aspects of job satisfaction are considered. The Work Stress Scale for Correctional Officers’ analyses of five areas of stress directly related to correctional environments. This study examines both uniform and nonuniform staff assigned to a minimum security prison. On average, staff scored well below the average American worker on the Job Satisfaction Survey. Job satisfaction was predicted exclusively by job characteristics or stressors, including the job itself, role conflict, and ambiguity, and the physical condition of the prison, while employee demographic variables and variables that measure healthy lifestyles (such as sleep and exercise) were not significant predictors. While job stress does predict a substantively significant portion of job satisfaction (21%), there is still room to improve prediction.     

A Qualitative Assessment of Stress Perceptions Among Members of a Homicide Unit

Existing research on stress among police assumes the presence of uniform stressors across job roles and borrows upon generic stress instruments to tap stress types and levels. The present study draws upon interviews with 26 members of a metropolitan homicide unit to provide an inductive vantage point on stress perceptions within a specialized area of policing. We provide evidence that the occupational and organizational forms of stress detailed by these officers are shaped largely by the unique nature of homicide work. Among the unique task-related stressors observed include the complexities of homicide crime scenes, time pressures, cases assignment factors, paperwork demands, and long-term ownership over individual case files. A series of structural issues from both within and outside the police agency are identified as organizational stressors unique to homicide work. We conclude with a proposed theory of homicide investigator stress and implications for future research.     

Job demands, job resources, and burnout among police officers

The purpose of this study was to examine the relationship between job demands, job resources, and burnout, and to examine if burnout could predict both work and health-related outcomes among police officers. The participants were 223 Norwegian police officers, and data were collected using a questionnaire. The study was part of a national survey of both health care and non-health care professions. The overall level of burnout was low among police officers compared to other occupational groups tested in Norway. Both job demands and job resources were related to burnout, especially work-family pressure was an important predictor for all of the three burnout dimensions. Burnout predicted individual outcomes, such as psychosomatic complaints and satisfaction with life, as well as work outcomes, such as job satisfaction, intention to quit, and organizational commitment. Suggestions for potential interventions to reduce burnout and negative individual and organizational consequences are presented.     

Job Stress and Job Satisfaction Among Jail Staff: Exploring Gendered Effects

Despite increased representation in correctional work settings, women still encounter obstacles in this male-dominated occupation—obstacles that have the potential to affect their levels of job stress and job satisfaction. Although gender-based differences in job stress and job satisfaction have been analyzed in several prison settings, much less work has been conducted in the often neglected correctional arena of jails. The current study fills this empirical void by examining jail staff at a large county correctional system in Orlando, Florida. Ordinary least squares regression analysis indicated that different facets of the work environment differentially affected the job stress and job satisfaction of 419 women and 493 men working in a large urban jail system. Specifically, role ambiguity, perceived dangerousness, coworker relations, input into decision making, and administrative support had larger effects on job stress for women compared to men. For job satisfaction, the only workplace variable to have a gendered effect was administrative support, which also had a greater effect for women than men. The findings reveal gender-related differences, especially in terms of job stress.     

Take this job and shove it: An exploratory study of turnover intent among jail staff

The success of any organization usually rests on the shoulders of its employees. As such, voluntary personnel turnover presents administrative challenges that have substantial and far reaching effects. Understanding the factors that lead to staff turnover intentions can assist organizational leaders in possibly altering the work environment to address employee concerns. Among correctional organizations, the few studies that have been conducted on turnover intent have focused, as most correctional research in general, on prisons. The exclusion of jail turnover intent is puzzling given the unique challenges that jail staff face. The current study attempted to fill this empirical void by using survey data to examine the antecedents (i.e., personal characteristics, perceptions of the work environment, and job attitudes) of turnover intent among staff at a large southern jail. Based on a multivariate analysis, the most powerful predictors of jail staff turnover intent were job attitudes (i.e., job involvement, job satisfaction, and organizational commitment). The findings suggested that administrators should concentrate on improving the work environment to boost employee job involvement, job satisfaction, and organizational commitment.     

An impact of community policing: Reported stressors, social support, and strain among police officers in a changing police department

Community-based policing requires a radically different philosophical and organizational approach from the more traditional approach to policing. Stress may be experienced during organizational change as areas of responsibility and roles are altered. This study had three primary objectives: to identify (1) the areas officers and their immediate supervisors actually consider stressful, (2) the officers' and supervisors' responses to stress, and (3) the influence of their social support systems on these responses. Data were collected from community coordinators, radio response officers, and sergeants of the Charlotte-Mecklenburg Police Department in North Carolina. The officers and sergeants report specific physiological responses, lack of job involvement, and propensity to leave law enforcement; all responses that are considered by the literature to be related to stress. Stressors that are both common in law enforcement in general and stressors unique to a department implementing community policing are found to be significant. Work social support does appear to affect the level of job involvement of the officers. The finding that sergeants do not appear to feel that they have work social support may be working to the detriment of their ability to cope with stress and their willingness to be involved with their job.     

Job Stress,Job Involvement,Job Satisfaction,and Organizational Commitment and Their Associations with Job Burnout Among Indian Police Officers: a Research Note

Job burnout can negatively impact individual officers, the organization that employs the burned out officers, citizens with whom these officers directly interact, and the community more broadly. The vast majority of the empirical research on burnout has been based on Western police officers. The present study extends our understanding of the associations that job stress, job involvement, job satisfaction, affective commitment, and continuance commitment have with the three dimensions of burnout (emotional exhaustion, depersonalization, and a reduced sense of accomplishment) among Indian police officers. Ordinary least square (OLS) regression analysis was used to examine survey data from 827 police officers in the Sonipat and Rohtak districts of the Indian state of Haryana using a systematic random sample. The findings indicate that job involvement and job satisfaction were associated with lower levels of all three dimensions of burnout. Job stress was associated with emotional and reduced accomplishment burnout. High affective commitment was associated with lower levels of a reduced sense of personal accomplishment, while continuance commitment was associated with higher levels of emotional and depersonalization burnout. The results suggest that job stress, job involvement, job satisfaction, affective commitment, and continuance commitment have effects on burnout among Indian officers, as has been found among Western officers. As such, police scholars and administrators should focus on reducing job stress and continuance commitment and increasing job involvement, job satisfaction, and affective commitment among officers.     

A meta-analysis of the correlates of turnover intent in criminal justice organizations: Does agency type matter?

Purpose

The study synthesizes the literature on turnover intentions to assess what domains (e.g., personal characteristics, work environment, and job attitudes) account for the strongest association with turnover intent, what are the characteristics of these relationships, and how do these relationships differ by criminal justice practitioner type.

Methods

The current study utilizes a systematic review to obtain studies for conducting a meta-analysis. The researchers utilized the r family/correlation coefficient. Studies were weighted by sample size, correlations converted to Fisher’s z, analyses performed, and results converted back to r for interpretation.

Results

In terms of the individual predictors for law enforcement, the five strongest variables included alternative job search behavior, job satisfaction, psychological distress, emotional exhaustion, procedural and distributive justice. The five strongest predictors of turnover intent for institutional corrections were normative commitment, emotional exhaustion, depersonalization, affective commitment, and job satisfaction. The five strongest predictors for community corrections included experience, alternative job search behavior, perceptions of coworkers, growth need strength, and job satisfaction.

Conclusions

The results of the meta-analysis confirmed the domain of personal characteristics, overall, has the weakest association with turnover intent whereas work environment and job attitude domains consistently display moderate-to-large effects for both law enforcement and corrections.