The Association of Occupational Stressors with Different Forms of Organizational Commitment Among Correctional Staff

Committed staff are arguably an absolute necessity for the success of correctional facilities. A growing body of literature has examined how different aspects of the work environment relate to organizational commitment; however, organizational commitment can be operationalized as continuance, moral, or affective. Work environment variables may impact the various forms of commitment differently. Using survey data from 272 staff who worked at a Midwestern maximum-security state prison, this study examined the association between the occupational stressors of perceived dangerousness of the job, role conflict, role ambiguity, repetitiveness, and work-on-family conflict with the three forms of organizational commitment. The effects of the occupational stressors varied for each form of organizational commitment. Specifically, work-on-family conflict had a significant positive association with continuance commitment. Role conflict and repetitiveness had negative associations with moral commitment. Finally, all five stressors had significant negative associations with affective commitment.     

Hanging on Too Long: The Relationship between Different Forms of Organizational Commitment and Emotional Burnout among Correctional Staff

This study examined the relationship of organizational commitment with job burnout in the correctional institution setting. Participants were 272 corrections employees at a maximum security state prison housing approximately 1000 male felony offenders. Participants completed survey instruments measuring the emotional exhaustion dimension of burnout and three primary forms of organizational commitment (affective, moral, and continuance). Results support the study’s predictions of a negative relationship between burnout and affective commitment, and a positive relationship between burnout and continuance commitment. No significant relationship was found between moral commitment and emotional burnout. While no personal variables were related to burnout, the three forms of organizational commitment accounted for 22% of the burnout variance.     

Job Stress,Job Involvement,Job Satisfaction,and Organizational Commitment and Their Associations with Job Burnout Among Indian Police Officers: a Research Note

Job burnout can negatively impact individual officers, the organization that employs the burned out officers, citizens with whom these officers directly interact, and the community more broadly. The vast majority of the empirical research on burnout has been based on Western police officers. The present study extends our understanding of the associations that job stress, job involvement, job satisfaction, affective commitment, and continuance commitment have with the three dimensions of burnout (emotional exhaustion, depersonalization, and a reduced sense of accomplishment) among Indian police officers. Ordinary least square (OLS) regression analysis was used to examine survey data from 827 police officers in the Sonipat and Rohtak districts of the Indian state of Haryana using a systematic random sample. The findings indicate that job involvement and job satisfaction were associated with lower levels of all three dimensions of burnout. Job stress was associated with emotional and reduced accomplishment burnout. High affective commitment was associated with lower levels of a reduced sense of personal accomplishment, while continuance commitment was associated with higher levels of emotional and depersonalization burnout. The results suggest that job stress, job involvement, job satisfaction, affective commitment, and continuance commitment have effects on burnout among Indian officers, as has been found among Western officers. As such, police scholars and administrators should focus on reducing job stress and continuance commitment and increasing job involvement, job satisfaction, and affective commitment among officers.     

Exploring turnover intent correlated to jail and prison officials: A Taiwanese perspective

Although a review of literature related to turnover intent in the correctional workplace has focused primarily on prison officers, jailers have frequently been overlooked. Specifically, a comparison between jail and prison officers’ perceptions in Taiwan is limited. In order to fill the gap, our study was based on three objectives: (1) surveying Taiwanese correctional officers who experienced the “get-tough-on-crime” policy during the early 2000s, (2) testing for differences in turnover intent between jail and prison officers, and (3) examining personal and workplace environmental factors in order to determine whether distinct turnover intent exists among prison and jail officers. A self-report survey administered to 799 Taiwanese correctional officers (with an adjusted response rate of 89%) demonstrated that jail and prison officers had moderately high levels of turnover intent with no significant difference. When turnover intent correlates were further examined, job dangerousness, organizational harmony, and commitment were significant predictors for both prison and jail officers, thus suggesting that environmental factors have the most robust impact. In terms of personal characteristics, tenure and position were significantly related to prison officers’ turnover intent. Conversely, age represented the significant factor among jail respondents.     

A career stage analysis of police officer work commitment

This study examined police officer attitudes toward their work in an effort to determine whether a three-stage model of career development has utility in broadening the understanding of police officers' commitment to their work. One-hundred-sixty-four officers were surveyed using a variety of measures of work commitment including: affective, continuance, and normative organizational commitment; job involvement; Protestant work ethic; and career commitment. Data were also collected on officer intentions to remain with—and their perceptions of conditions under which they might leave—their current agencies. Results showed support for a two-stage rather than the traditional three-stage model of career development, with the trial stage being uniquely different from later career stages. The findings are discussed in light of the applicability of career-stage research to the law enforcement profession.     

Psychosocial work environment, interpersonal violence at work and mental health among correctional officers

The main purpose of this study was to present changes occurring between 2002 and 2004 in the prevalence of psychosocial constraints and interpersonal violence at work among officers working in correctional facilities in Quebec. Results suggest that in the absence of specific organizational intervention aimed at improving a deleterious work situation, exposure to low decision latitude remained similar between 2002 and 2004, while exposure to high psychological demands improved somewhat, for both men and women. In 2000, rates of exposure of correctional officers in Quebec to high psychological demands, low decision latitude and the combination of high psychological demands and low decision latitude (job strain) were significantly higher than those obtained for the entire population of workers in Quebec in contact with the public. Exposure of correctional officers in Quebec to intimidation at work increased substantially between 2002 and 2004, among both men and women. Globally speaking, rates of exposure to intimidation by colleagues and superiors practically doubled between 2000 and 2004. Rates of exposure to intimidation among correctional officers in Quebec were particularly high in 2004 (71% among men 66% among women) compared to rates in another study conducted among federal correctional officers (48%) by Samak. The present study also showed that in 2004, correctional officers in Quebec were more likely to present signs of psychological distress linked with work when they were exposed to high psychological demands, low decision latitude, job strain and poor social support from superiors and colleagues. Psychological distress was also shown to be greater when reward at work was scarce and when there was an imbalance between effort and reward at work. Finally, in 2004, psychological distress among correctional officers was also associated with intimidation and psychological harassment at work.     

Examining Prosocial Organizational Behavior Among Correctional Officers

Prosocial Organizational Behavior is defined by Brief and Motowidlo (1986) as “behavior which is (a) performed by a member of an organization, (b) directed toward an individual, group, or organization with whom he or she interacts while carrying out his or her organizational role, and (c) performed with the intention of promoting the welfare of the individual, group, or organization toward which it is directed” (p. 71). This study was designed to increase our understanding of prosocial organizational behavior among first line correctional officers. It was hypothesized that the individual difference variables of organizational commitment and the value of achievement would be related to prosocial behavior benefiting the organization and that empathy and the value concern for others would be related to prosocial acts benefiting specific individuals. While no significant correlations were found for achievement, empathy and concern for others, the variable organizational commitment was significantly related to all types of prosocial behaviors observed by supervisors in the work place. Commitment to the organization appears to be one explanation for correctional officers performing prosocial acts on the job.     

Games guards play: a self-report study of institutional deviance within the Texas Department of Criminal Justice

While most correctional officers adhere to the highest level of professionalism, some engage in institutional deviance during the course of their eight-hour shifts. In the present study, we administered 501 self-report questionnaires to correctional officers within the Texas Department of Criminal Justice. Respondents who reported that their supervisors were not supportive tended to admit to higher levels of institutional deviance than their peers, though peer support did not contribute to correctional officer deviance. Additionally, respondents who perceived their jobs to be less dangerous than other officers were more likely to have attitudes that were conducive to institutional deviance. Moreover, a perception of deviance among others also helped ‘normalize’ these acts in the prison setting and contributed to more favorable attitudes toward institutional deviance by correctional officers. Theory X and Theory Y is used to explain the lack of supervisory support that leads to institutional deviance among correctional officers. These findings have important policy implications toward reducing deviance among correctional officers, thereby making prison facilities safer and more secure.     

The Impact of Punishment and Rehabilitation Views on Organizational Commitment Among Correctional Staff: A Preliminary Study

It has been long recognized that organizational commitment is an important component of effective organizations. It has, however, received relatively little attention in the correctional literature. Furthermore, much of the research to date on correctional orientation has focused on examining how various forces affect the punishment and rehabilitation views of correctional employees, but ignored how these views affect employees’ organizational commitment. Using a data set collected from 272 staff members at a Midwestern, high security state prison, this study examined the impact of punishment and rehabilitation views on organizational commitment. It was found that support for rehabilitation was associated with higher levels of organizational commitment while support for punishment was related with lower levels of organizational commitment.     

The relationship among distributive and procedural justice and correctional life satisfaction, burnout, and turnover intent: An exploratory study

Distributive and procedural justice, two dimensions of organizational justice, have been found to be salient antecedents of many correctional staff attitudes, such as job stress, job satisfaction, and organizational commitment; however, little correctional research has examined their relationships with the life satisfaction, burnout, and turnover intent. Multivariate regression equations were estimated to determine the association of personal characteristics, distributive justice, and procedural justice with the life satisfaction, burnout, and turnover intent of correctional employees based on a survey of 160 staff at a private midwestern maximum security institution. Both distributive and procedural justice had a statistically significant inverse association with burnout and turnover intent, while procedural justice had a significant positive relationship with life satisfaction. Additionally, the results indicated that the association of procedural justice was larger than the association for distributive justice. Similar results were obtained using only responses from correctional officers.     

The Issue of Control in Jail: The Effects of Professionalism,Detainee Control,and Administrative Support on Job Stress,Job Satisfaction,and Organizational Commitment among Jail Staff

Jails are important, yet understudied, components of the American criminal justice system. While most research on correctional personnel has focused on prisons, a growing body of work is beginning to emerge on jails. This is encouraging given the unique circumstances that occur within jail environments (e.g., diversity and mobility of offenders, health issues among detainees, overcrowding, lack of training among staff, etc.). Given these conditions, the staff members who run jails become the glue that holds them together. The following study contributes to this burgeoning area of empirical inquiry by examining a variety of antecedents of job stress, job satisfaction, and organizational commitment among jail personnel. Using survey data collected from a large county correctional system in Orlando, Florida, the findings indicate that staff perceptions of professionalism, detainee control, and administrative support all significantly impact degrees of job stress, job satisfaction, and organizational commitment.     

Perceived workplace adversity and correctional officer psychological well-being: an international examination of the impact of officer response styles

Correctional officers work in a highly challenging environment and are at a heightened risk of a range of negative stress-related health conditions. This study examines how correctional officer responses to adversity moderate the association between perceived workplace adversity and psychological well-being. The aim was to assess the degree that perceived workplace adversity predicts correctional officer psychological well-being and the subsequent impact on negative organizational outcomes such as absenteeism, presenteeism and job dissatisfaction. Hundred and seventy four officers completed an online questionnaire including measures of perceived workplace adversity, officer responses, psychological well-being and organizational impact. Structural Equation Modelling revealed that a heightened perception of workplace adversity predicted lower psychological well-being and in turn increased negative organizational impacts. Analyses indicated that using an interpersonal/solution focused response style moderated the relationship between perceived workplace adversity and psychological well-being, reducing its negative impact on well-being and in turn the frequency of negative organizational impacts. These findings offer insight into how officers’ perceptions of their working environment and how they respond to workplace adversity influence their psychological well-being and the organizations that employ them.     

A Hierarchical Analysis of Correctional Officers’ Procedural Justice Judgments of Correctional Institutions: Examining the Influence of Transformational Leadership

A substantial body of prior research has demonstrated the significant positive effect of organizational procedural justice on institutional policy compliance. However, research examining the antecedents of organizational procedural justice is only just beginning to emerge in the criminal justice literature. Due to the potential for institutional deviance and the importance of rule adherence among individuals in positions of authority, we believe it is important to investigate correctional officers’ procedural justice perceptions. As such, this study examines 929 correctional officers over 40 institutions to identify if criteria for fairness, leadership style, and officer and institutional characteristics influence officers’ perceptions of procedural justice. Results from hierarchical linear regression indicate that the ability to have a say in decisions, a sense that institutional rules are impartial, and perceptions that management leads through motivation and encouragement significantly increases correctional officers’ perceptions of procedural justice. Implications and directions for future research are discussed.     

Correctional Officers and Domestic Violence: Experiences and Attitudes

This article presents the first statewide data regarding correctional officers’ attitudes about and personal experiences with domestic violence. Online surveys were administered to Florida correctional officers asking a series of questions, including their beliefs and attitudes about the prevalence of domestic violence among colleagues, and their childhood and adult experiences with domestic violence. Results from 710 officers revealed that 33?% of respondents knew about correctional officers who had committed unreported domestic violence; 30?% reported that they had directly experienced domestic violence as children; and over 11?% reported that they had been physically violent with an intimate partner. Multivariate statistics showed that age, race, and childhood experiences with domestic violence were significantly related to correctional officers reporting being physically abusive to an intimate partner or family member. These and other findings highlight the need for increased agency prevention efforts and research on the phenomenon of correctional officer-involved domestic violence.     

Occupational hazard: Predictors of stress among jail correctional officers

The plethora of literature on correctional officers and the work environment, more specifically occupational stress, has focused almost exclusively on officers working in prison facilities. The primary purpose of the current study was to examine the predictors of occupational stress and general stress among 373 jail correctional officers in one state in the Northeast, using the Stressors identified in the previous literature on prison correctional officers and occupational stress. The results indicated that organizational strengths, perceived danger, role problems, and job satisfaction were significant predictors of both occupational and general stress. In addition, gender and salary predicted occupational stress while correctional experience and training predicted general stress. Suggestions are made for administrators, as well as future research on the workplace experiences of correctional officers.     

The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment

Correctional staff are the heart and soul of any correctional facility. While there was a significant body of research on the impact of the work environment on correctional staff, this study sought to expand that knowledge by examining the effects of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment. Multivariate models were estimated. Both forms of organizational justice had negative effects on job stress and organizational commitment; however, only procedural justice, but not distributive justice, had a significant impact on job satisfaction.     

Occupational stress and the line correctional officer

Stress is clearly a part of the human condition, especially in today’s crowded and complex society. In the criminal justice system in particular, occupational stress can be seen to be a problem for its employees. The present study examined aspects of stress for the line correctional officer, utilizing a number of approaches. Situations perceived as stressful were identified by interviews conducted with correctional officers. Information was then gathered by interviewing a second sample as to the types of coping responses available to correctional officers in these situations. The results indicated that officers reported periodic work overload, the handling of promotions, and conflicts with supervisors and initiates to be the most stressful situations. Correctional officers also indicated that in most of the stressful situations generated, there were few coping responses available to them, and that they had little or no control over these situations. Since most of the situations presented to correctional officers resulted in no constructive coping responses, the hypothesis was advanced that correctional officers who stay on the job develop cognitive coping processes in order to handle stressful situations. Furthermore, correctional officers tended to deny the stresses of the occupation and consequently experience feelings of helplessness and alienation.     

The impact of organizational justice on correctional staff

Fairness and justice are fundamental concepts in society, including in the workplace where they are referred to as organizational justice. Distributive and procedural justice are two dimensions of organizational justice. It is theorized that organizational justice impacts the job satisfaction and organizational commitment of correctional staff. Pearson's correlation coefficients were calculated, factor analysis was performed, and ordinary least squares (OLS) regression equations were computed from the results of a survey of staff at a midwestern correctional facility. It was found that distributive and procedural justice are distinct concepts among correctional staff, and both have significant positive effects on job satisfaction. Additionally, procedural justice, but not distributive justice, has a significant positive impact on organizational commitment.     

An Exploratory Examination of a Gendered Model of the Effects of Role Stressors

A gendered model of the effects of role stressors on job stress, job satisfaction, and organizational commitment was tested. Ordinary least squares regression analysis of survey data from correctional staff provided partial support for the proposition that men and women perceive and respond to the work environment differently. Work–family conflict was found to influence levels of job stress, job satisfaction, and organizational commitment among women but not among men. Conversely, role ambiguity, role overload, and perceived dangerousness influenced levels of job stress for men but not women. Furthermore, levels of role conflict and role ambiguity influenced levels of job satisfaction for men but not for women. These findings lend support to further development of gendered theoretical models.