La fonction publique canadienne a perdu ses repères

Some thirty years ago, politicians in Anglo‐American democracies introduced a series of measures designed to give them the upper hand in shaping public policy and to push senior public servants to become better managers. The government of Canada was no exception. Politicians essentially decided to look to the private sector to improve public sector management. The efforts have failed, have been costly to taxpayers, and have knocked the federal public service off its moorings. The article argues that the public service needs to rediscover its roots and walk away from simple assumptions tied to economic self‐interest and deductive models and from the mantra that reforms inspired by the private sector can drive productive change in the public sector.     

GitHub use in public administration in Canada: Early experience with a new collaboration tool

GitHub is a web‐based digital project hosting service that facilitates collaboration. We introduce how GitHub works and assess how it has been used in the public sector in Canada based on interviews with federal government leaders and a survey of Canadian public service GitHub users. With little research to date on public sector use of GitHub, and none on its use in Canadian governments, we explore the early experience with this collaboration tool and consider the possible implications for collaboration in government.     

Solid‐waste contracting‐out,competition, and bidding practices among Canadian local governments

Abstract: Canadian local governments continue to rely on private contractors to produce services for their residents. A key expectation for those who contract out services is that unit costs will be lower than the costs incurred if public crews and equipment produced the same service. A principal reason for expecting lower costs is the assumption that private contractors are exposed to competition that induces companies to operate with mixes of capital, labour and technologies that are more efficient. This article compares public and contracted private production of residential solid‐waste collection in 327 local governments across Canada. Three complementary hypotheses that are grounded in the theory and research on local public economies are tested. The findings generally support contracting‐out as a way to reduce unit costs, although substantial public‐private differences occur only in communities less than 10,000 population. Further, where communities have divided up their residential solid‐waste collection between public and private producers, overall costs are lower than national averages, and contracted companies are substantially less costly than their public counterparts in the same local governments. Finally, in communities that have contracted out this service, the competitiveness of the bidding practices affects unit costs. Local governments that bid the service competitively enjoy a cost saving compared to those that renew their contract with the existing company.     

Public‐Private Partnerships in Canada: Reflections on twenty years of practice

Across Canada, governments of all level have increasingly embraced public‐private partnerships (PPPs) as their preferred approach to deliver large‐scale public infrastructure. After twenty years of practice, this paper examines the evolving rationales, governance structures and partnership models that have been used to deliver PPPs in Canada. In particular, the analysis highlights common deal structures, types of risks and responsibilities that are transferred to the private sector, and the significant role that public funding continues to have. Outstanding issues facing Canadian PPPs relate to their high upfront costs, limitations placed on meaningful community consultations, and a procurement process that can inhibit design or architectural excellence.     

The federal government's banks: Financial services and public policy

Internationally, interest in and research on state‐owned enterprises (SOEs) have increased significantly, particularly in the developing world, where they play a vital role in national economies. The evolution of Canadian SOEs is, for the most part, largely absent from this literature. This article analyzes and evaluates the performance of three SOEs in the financial sector owned and operated by the federal government: Export Development Canada (EDC), the Business Development Bank of Canada (BDC) and Farm Credit Canada (FCC). The article seeks to evaluate the performance of these commercially oriented hybrid entities which are policy (and politically) sensitive to the needs of their single shareholder. There is evidence that these firms take on higher‐risk investments than their private sector counterparts, in addition to performing other politically significant policy roles. There is also evidence that, as publicly owned entities, they enjoy some significant advantages over other actors in the sector.     

Autonomy and distance from the centre as drivers of innovation in the public sector: Testing a positioning-based hypothesis

A generally accepted assumption is that innovation in the public sector is easier when managers have more autonomy. Previous research has revealed a paradox: the most innovative organizations are autonomous organizations, but also central agencies, more so than ministries. What has not been documented so far in Canada is the quality and nature or type of innovation by location. We developed a database of applications for IPAC's innovative management award with 1712 innovations in federal and provincial governments over the past 29 years. Using statistical analysis that takes into account the proximity of applicant organizations to political power, we provide a picture of innovation and institutional position in the public sector in Canada.     

Neither public nor private: The efficacy of mixed model public service delivery in two Canadian municipalities

The New Public Management emerged in the 1980s, and with it, alternative service delivery (ASD) mechanisms, which removed service delivery from the public bureaucracy and separated policy making from policy implementation. Most western governments implemented measures including privatization or contracting out of service delivery to the private sector. By the mid‐1990s, many governments started reversing ASD policies and sought new ways to deliver services, leading to a mixed model approach to service delivery, which combines the benefits of the public and private sectors. We examine the adoption of the model in the Canadian municipalities of Hamilton and Ottawa to determine if and how it enhances competition, cost‐savings, efficiency, effectiveness, and good governance in the delivery of public services, during an era of fiscal constraint. Our findings indicate the model is better in enhancing the five variables when compared to solely public or private services delivery.     

Policy implementation in multilevel environments: Economic development in Northern Ontario

Abstract: Recent research on policy implementation has focused on policy intervention across multiple jurisdictions with large numbers of actors, loci and layers. The present study seeks to contribute to this endeavour by weaving together theoretical insights drawn from conventional policy implementation, organization theory and governance. The effectiveness of the integrated framework is verified by examining the economic development efforts of the Canadian government in Northern Ontario over the past two decades, focusing on how the federal government's main economic development agency engages with its provincial and local counterparts, as well as with organized community and private‐sector groups within the region.     

浅论公共部门效率改革的策略

公共部门的迅速膨胀意味着公共部门与私人部门之间关系的根本变革。公共部门改革效率的问题成为目前理论研究的焦点。政策科学的应用性取向导致它寻求改进公共管理的方式。本文研究了公共部门的组织效率的定义及其改革的制度障碍,并且对公共部门改革的政治改革策略、缩减策略、分权与评估策略以及角色转换进行了探讨。     

Public sector performance and decentralization of decision rights

In recent years, governments have introduced several reforms, often adopting management mechanisms traditionally associated with the private sector. This article looks specifically at the impact of decision‐rights decentralization, along with accountability mechanisms, on performance. Twenty public sector organizations, experiencing a shift from rule‐based to outcome‐based control mechanisms and benefiting from different levels of autonomy and decision margins, were studied. Results show a link between the degree of power delegation and increased organizational performance. The units benefiting from greater freedom with respect to financial and human resources decisions experienced the greatest margin of performance increase. These findings underline the importance of considering the level at which measures are defined and the elements included in the measurement mechanisms (outcomes or rules).     

Comparing accountability relationships between governments and non‐state actors in Canadian and European international development policy

This article examines the alignment of different governance arrangements and alternative accountability mechanisms in international development policy making in Canada and the European Union (EU), with a particular focus on relationships between governments and non‐governmental organizations. The Canadian case illustrates an entrepreneurial mode of governance that aligns with fiscal auditing and performance management mechanisms, while the networked governance model of the EU relies more heavily on accountability instruments of public reporting and deliberation. The article concludes that the European accountability regime likely provides policy makers with more opportunities for social policy learning but would be difficult to implement in Canada given the underlying action logic of the federal government.     

Public‐private partnerships in Canada: Theory and evidence

Abstract: This article develops some theory on and examines the implementation and performance of Canadian public‐private partnerships (P3s). It focuses primarily on infrastructure projects and addresses three questions: 1) What goals do governments expect to achieve through P3s? 2) How effective are P3s likely to be at delivering value to governments and citizens? 3) What lessons can be derived from the use of P3s? The article reviews the government's intended social goals for P3s and evaluates how effective P3s have been in fulfilling them. It then formulates a more comprehensive framework and outlines a “positive theory” perspective of P3s that takes into account the divergent goals of the partners – profit maximization goals of private‐sector participants and the political goals of the public sector. The article evaluates and summarizes the findings and implications of ten Canadian P3s. The appropriate test of success, from a social (normative) perspective, is whether P3s have lower total social costs, including production costs and all of the transaction costs and externalities associated with the project. The ten case studies indicate that the potential benefits of P3s are often outweighed by high contracting costs due to opportunism generated by goal conflict. These costs are particularly high when construction or operating complexity is high, revenue uncertainty (use‐risk) is high, both of these risks have been transferred to the private‐sector partner, and contract management effectiveness is poor. In infrastructure projects, it rarely makes sense to try to transfer large amounts of risk to the private sector. Sommaire: Le présent article élabore une théorie et examine la mise en œuvre et la performance de partenariats des secteurs public/privé canadiens (P3). Il se penche essentiellement sur des projets d'infrastructure et aborde quatre questions : 1) quels objectifs les gouvernements prévoient‐ils atteindre en ayant recours aux P3 ? 2) Dans quelle mesure les P3 seront efficaces à fournir de la valeur aux gouvernements et aux citoyens ? 3) Quelles leçons peut‐on tirer des P3? L'article passe en revue les justifications normatives avancées par le gouvernement pour les P3 et examine leur efficacité. Ensuite, il formule un cadre normatif plus exhaustif. Puis, il présente les grandes lignes d'une perspective de «théorie positive» des P3 en tenant compte des objectifs divergents des partenaires : à savoir, les objectifs de maximisation des profits pour les participants du secteur privé et les objectifs politiques du secteur public. Par la suite, l'article passe en revue et évalue dix études de cas de P3 canadiens. Le test du succès, selon une perspective (normative) sociale, consiste à déterminer si les P3 ont des coûts sociaux totaux inférieurs, y compris les coûts de production, et tous les coûts de transactions et coûts externes associés au projet. Les dix études de cas indiquent que les avantages potentiels des P3 sont souvent surpassés par les frais élevés de passation de contrats dûs à l'opportunisme généré par les conflits en matière d'objectifs. Ces coûts sont particulièrement élevés lorsque la complexité de la construction ou de l'exploitation est élevée et que l'incertitude des revenus (le risque d'utilisation) est forte, que ces deux risques ont été transférés au partenaire du secteur privé, et que l'efficacité de la gestion du contrat est médiocre. Dans les projets d'infrastructure, il est souvent absurde d'essayer de transférer de grands montants de risque d'utilisation au secteur privé.     

Partners in clime: Public‐private partnerships and British Columbia's capacity to pursue climate policy objectives

Governments are increasingly using public‐private partnerships (P3s) to draw the private sector into more active participation in infrastructure development. Climate action initiatives have not typically yielded profitable results for the private sector, and might therefore constrain the placing of conditions by governments on P3 arrangements. This article investigates a major P3 infrastructure project in British Columbia – the Canada Line extension to Vancouver's urban rail transit network – and concludes that the P3 organization did not constrain the government's capacity to pursue policy objectives for climate action. This counterintuitive result occurred because public sector leadership enabled an effective engagement with environmental policy priorities.     

Costing governmental services in a reformed environment: Unreachable goal or unfinished business?

This article assesses the impact of New Public Management (NPM) reforms in the public sector from a cost consciousness perspective. Using an action‐research methodology, we analyze the intensity of the external pressures that influence the institutional logic under which public sector organizations manage their costs. The field work shows that even after decentralization, public sector organizations appear unable to move their costing function from expense control to cost management unless external pressures motivate managers to complete the reform. We propose that the probability of success of reforms is increased when organizations are subject to strong pressures that could take the form of individual incentives or external threats.     

Comparing employment policy governance regimes in Canada and the European Union

This article assesses the performance of Canada's employment policy governance regime post‐1996 by explicitly comparing Canadian approaches to those used in the European Union (EU) through the open method of coordination (OMC). It concludes that Canada has moved so far along the decentralization continuum — with 13 provincial systems as well as a federal‐only system in place — that coordination, coherence, mutual learning and information sharing on a pan‐Canadian basis have been lost. While EU OMC approaches hold promise, to be realized stakeholders would need to become more engaged in the policy domain and provinces, rather than the federal government, must take the initiative for enhanced coordination.     

Dancing with giraffes: Why philanthropy matters for public management

The role of institutionalized philanthropy is a blind spot in Canadian scholarship on public management. This article identifies five ways in which private “family” foundations add value to public management: through their roles in grantmaking; advancing social innovation; field building; shaping ideas; and advocating for policy and social change. An assessment of how well Canada's largest family foundations—those holding more than $100 million in assets—perform on each of these indicates they are not realizing their potential and need to be more attentive to their claim to public legitimacy. Equally, governments need to be more creative in how they work with the philanthropic sector.     

La capacité d'analyse des politiques au gouvernement du Québec : Résultats du sondage auprès de fonctionnaires québécois

Abstract: This research note complements the work of Howlett et al. on the capacity of Canadian governments for public policy‐making. The new public management wave was driven by the notion of a need for improved service delivery to the population. A number of authors, including Metcalfe, pointed out that the government was then neglecting management in favour of “policy advice.” It was fashionable to show interest in policy but not in management. After decades spent seeking greater efficiency, have we gone too far in the other direction? Do governments have the capacity to develop public policy? Have those responsible for developing public policy received the training they require? This research note addresses the Quebec portion of the Canada‐wide survey on the capacity for public policy‐making. It complements the analysis by presenting the results of the survey conducted among public servants in Quebec. We placed particular emphasis on university education and the retraining of the public servants who work on developing and formulating public policy.     

An honour to be coveted: pride,recognition and public service

Abstract: Efforts to enhance public‐service pride and recognition are based in large part on three related propositions: that an increase in public servants' pride will lead to improved performance; improved performance will lead to greater public recognition of the public service; and greater public recognition will increase public servants' pride. These propositions can be examined by relating the concepts of pride and recognition to those of organizational commitment, job satisfaction, motivation and morale. Intrinsic incentives and less tangible extrinsic incentives are more important to public servants than to private sector employees. Given the relative scarcity of tangible extrinsic rewards in the public sector, governments are well advised to ensure adequate provision of less tangible rewards like appreciation and approval. Among the major future‐oriented government initiatives affecting pride and recognition are measures to foster a learning organization, to promote citizen‐centred service through effective use of information and communications technology, and to move the public service from a rules‐based towards a values‐based institution.     

“Man plans,God laughs”: Canada's national strategy for protecting critical infrastructure

Critical Infrastructure Protection seeks to enhance the physical and cyber‐security of key public and private assets and mitigate the effects of natural disasters, industrial accidents and terrorist attacks. In 2009, several Canadian governments published the National Strategy and Action Plan for Critical Infrastructure (NS&AP), a framework for governments and the owners and operators of critical infrastructure – largely in the private sector – to collaborate on the security and increased resiliency of Canada's critical assets. Drawing on the social science risk literature, audits, and a three‐year research and education project, this article argues that the strategy of relationship building, collaborative risk management and information sharing is under‐developed and limited by market competition, incompatible institutional cultures, and legal, logistical and political constraints. The NS&AP should better delineate risks and identify how governments can work with industry, and acknowledge the paradox between trust and transparency, the role of small‐ and medium‐sized enterprise, and how risk management processes can vary.     

The governance of children with disabilities and their families: Charting the public‐sector regime in Canada

Abstract: This article discusses governance and accountability structures that relate to the contemporary agenda of inclusion for children with disabilities in Canada. Who are the major public‐sector actors in policies for children with disabilities and their families? What governance roles does the sector perform? What are the defining trends that characterize the sector in the present age? The scope of the analysis is a broad scan of structures and roles rather than a detailed inventory of programs. Three clusters of governing activities are addressed: policy planning, consultation and coordination; creating structures, allocating resources and delivering services; and accountability roles and processes. Each of the clusters is examined in relation to public‐sector organizations general to government and to organizations specific to child and family and to disability issues. The education, health‐care and social‐service sectors are profiled to identify important trends and issues in the governance of Canadian disability policy. A concern of the public sector's governance regime for children with disabilities and their families is the absence of clear, consistent and central accountability mechanisms. There is a déjà vu discourse on disability reform, a strong sense that we have been here before. Among other factors, this frustrating pace of reform is due to bureaucratic factors and weak accountability mechanisms. To overcome this déjà vu, the author calls for the adoption of a more inclusive and integrated governance regime for the disability policy domain. Sommaire: Le prdéjàsent article porte sur les structures de gouvernance et de reddition de comptes concernant le programme aduel d'inclusion des enfants handicapés au Canada. Qui sont les principaux acteurs du secteur public responsables des politiques pour les enfants handicapés et leurs familles ? Quels rôles de gouvemance estce que le secteur joue? Quelles sont les tendances spécifiques qui caractérisent ce secteur à I'heure actuelle? L'analyse porte sur un vaste ensemble de structures et de rôles, plutôt que sur un inventaire détaillé de programmes. Trois groupes d'activités gouvernementales sont étudiés:la planification, la consultation et la coordination de politiques; la création de structures, l'affectation de ressources et la prestation de services; et les rôles et processus de la responsabilisation. Chacun de ces groupes est examiné par rapport aux organismes du secteur public dépendant du gouvemement et aux organismes relatifs à l'enfance et à la famille et aux questions d'invalidité. Les secteurs de l'éducation, des soins de santé et des services sociaux sont présentés pour identifier les tendances et questions importantes dans la gouvemance de la politique canadienne sur l'invalidité. Une précupation du régime de gouvernance du secteur public concemant les enfants handicapés et leurs familles est I'absence de mécanismes centraux de responsabilisation qui soient clairs, consistants et centralisés. Ce discours sur la réforme de l'invalidité a déjàété tenu. La lenteur frustrante de cette réforme est attribuable entre autres à des facteurs bureaucratiques et à de faibles mécanismes de reddition de comptes. Pour aller au‐dellà de ce déjà vu, I'auteur sumère l'adoption d'un régime de gouvemance plus inclusif et plus intégré pour le domaine des politiques en matière d'invalidité.