Less Government, More Secrecy: Reinvention and the Weakening of Freedom of Information Law

Many critics have suggested that worldwide efforts to reinvent government could also weaken democratic control over public institutions, but few have considered how attempts to implement the "new paradigm" in public management might affect a widely used instrument for promoting accountability: freedom of information law (FOI). FOI laws give citizens and nongovernmental organizations the right of access to government information. However, recent Canadian experience shows that reinvention can weaken FOI laws in three ways. First, attempts to reduce "nonessential" spending may cause delays in handling FOI requests and weaken mechanisms for ensuring compliance. Second, governmental functions may be transferred to private contractors and not-for-profit organizations that are not required to comply with FOI laws. Third, governments' attempts to sell information and increase FOI fees may create new economic barriers to openness. Thus, restructuring provides an opportunity for political executives, public servants, and some well-organized business interests to weaken oversight mechanisms and increase their own autonomy within the policy process.     

How Cabinet Size and Legislative Control Shape the Strength of Transparency Laws

Prevailing thinking surrounding the politics of secrecy and transparency is biased by assumptions regarding single‐party and small coalition governments. Here, the “politics of secrecy” dominates: Leaders delay or resist strong transparency and freedom of information (FOI) policies when they control parliament, and yield to strong laws because of imposition, symbolic ambition, or concessions when they do not. In effect, leaders weigh the benefits of secrecy against gains in monitorial capacity. Their support for strong transparency policies grows as the number of parties in their cabinet rises. So while the costs of surrendering secrecy trump the benefits of strong transparency reforms in single‐party governments, in broad multiparty coalitions leaders trade secrecy for tools to monitor coalition “allies.” Drawing on vivid international examples, patterns of FOI reform in Latin America, and an in‐depth study of FOI in Brazil, this article generates new theoretical insights into transparency and the “politics of monitoring.”     

Does the Love of Money Moderate the Relationship between Public Service Motivation and Job Satisfaction? The Case of Chinese Professionals in the Public Sector

To what extent do attitudes toward money—specifically, the love of money—moderate the relationship between public service motivation and job satisfaction among public sector professionals in China? The authors collected data from full‐time public sector professionals who also were part‐time students in a master of public administration program in eastern China. After confirmatory factor analyses, the regression results show that a public servant’s love of money moderates the relationship between public service motivation and job satisfaction—that is, individuals with a strong love of money have a significantly stronger relationship between public service motivation and job satisfaction than those without, a finding that supports the “crowding‐in effect.” Alternatively, for high love‐of‐money civil servants with a “steel rice bowl” mentality, high job satisfaction is explained by the best offer (output) for the minimum amount of effort (input), at least within Chinese culture. Such findings are counterintuitive in light of Chinese personal values, equity theory, public servants’ institutional background, ethical organizational culture, and corruption.     

More Open but Not More Trusted? The Effect of the Freedom of Information Act 2000 on the United Kingdom Central Government

This article examines the impact of Britain's Freedom of Information (FOI) Act 2000 on British central government. The article identifies six objectives for FOI in the United Kingdom and then examines to what extent FOI has met them, briefly comparing the United Kingdom with similar legislation in Ireland, New Zealand, Australia, and Canada. It concludes that FOI has achieved the core objectives of increasing transparency and accountability, though the latter only in particular circumstances, but not the four secondary objectives: improved decision‐making by government, improved public understanding, increased participation, and trust in government. This is not because the Act has “failed” but because the objectives were overly ambitious and FOI is shaped by the political environment in which it is placed.     

Institutional Sources of Legitimate Authority: An Experimental Investigation

Unelected officials with coercive powers (e.g., police, prosecutors, bureaucrats) vary markedly in the extent to which citizens view their actions as legitimate. We explore the institutional determinants of legitimate authority in the context of a public goods laboratory experiment. In the experiment, an “authority” can target one “citizen” for punishment following citizen contribution choices. Untargeted citizens can then choose to help or hinder the authority. This latter choice may be interpreted as a behavioral measure of the authority's legitimacy. We find that legitimacy is affected by how authorities are compensated, the transparency with which their decisions are observed, and an interaction between these. When transparency is high, citizens are more willing to assist authorities who receive fixed salaries than those who personally benefit from collected penalties, even when citizens' material incentives are controlled for. Lower transparency reduces support, but only for salaried enforcers.     

The Better Angels of Our Nature: How the Antiprejudice Norm Affects Policy and Party Preferences in Great Britain and Germany

Existing research on public opinion related to race and immigration politics emphasizes the role of prejudice or bias against minority groups. We argue that the social norm against prejudice, and individual motivations to comply with it, are crucial elements omitted from prior analyses. In contemporary Western societies, most citizens receive strong signals that prejudice is not normatively acceptable. We demonstrate that many majority‐group individuals have internalized a motivation to control prejudiced thoughts and actions and that this motivation influences their political behavior in predictable ways. We introduce measures capturing this motivation, develop hypotheses about its influence, and test these hypotheses in three separate experimental and nonexperimental survey studies conducted in Britain and Germany. Our findings support a dual‐process model of political behavior suggesting that while many voters harbor negative stereotypes, they also—particularly when certain contextual signals are present—strive to act in accordance with the “better angels of their natures.”     

The Future of Freedom of Information in the United Kingdom

This article investigates the future of Britain's Freedom of Information Act [FOIA]. It argues that the UK FOI regime faces a set of unique opportunities and challenges that may decisively impact upon the shape of FOI policy in Britain.
On the one hand, the increasingly assertive FOIA appeal bodies, constant pressure from requesters, alongside the more open habits practised within the Civil Service, may serve together to 'open up' government information access. This in turn may widen and strengthen the British FOI regime.
On the other hand, a series of potential obstacles may inhibit or undermine the new FOI regime. Delay and inconsistency, potential record management problems and 'gaps' within the scope of the Act, all present possible barriers to further openness. Most of all, following the two recent attempts to limit the scope of the legislation, the intentions and actions of the government will be crucial in shaping the future of FOI policy.     

The war on solicitation and intersectional subjection: quality-of-life policing as a tool to control transgender populations

Abstract

The selective enforcement of solicitation laws on transgender individuals—often referred to as “walking while trans”—has an especially pernicious effect on transgender people of color, immigrants, and the poor. Intersectional subjection—the interaction between multiple categories of identity and diffuse power and sources of authority within contemporary American society—facilitates processes of governmentality and makes some transgender individuals more vulnerable to forms of social control such as trans-profiling. Using intersectional subjection to analyze the selective enforcement of solicitation laws exposes how trans-profiling (1) works to marginalize and remove transgender people of color and transgender immigrants from public spaces; and (2) enforces raced and classed gender norms and reifies white cis-heteronormative privilege. The concepts of intersectionality, subjection, and governmentality elucidate the mutually constitutive relationships among informal and formal actors and institutions in sanctioning the profiling of individuals for “walking while trans” as a tool for mitigating the threat transgender people of color and trans-immigrants pose to dominant power structures and narratives.     

Serving Clients When the Server Crashes: How Frontline Workers Cope with E‐Government Challenges

Implementing e‐government in the contemporary American state is challenging. E‐government places high technical demands on agencies and citizens in an environment of budget austerity and political polarization. Governments developing e‐government policies often mobilize frontline workers—also termed “street‐level bureaucrats”—to help citizens gain access to services. However, we know little about how frontline workers cope in these challenging circumstances. This article fills this gap by examining frontline workers implementing the Patient Protection and Affordable Care Act. Based on a qualitative analysis, the authors find that frontline workers “move toward clients” when coping with stress: they bend the rules, work overtime, and collaborate in order to help clients. They are less inclined to “move away” or “move against” clients, for instance, through rigid rule following and rationing. In other words, frontline workers try to serve clients, even “when the server crashes.” Frontline workers, then, can play a vital role in the successful implementation of e‐government policies.     

Of Two Minds,But One Heart: A Good “Gut” Feeling Moderates the Effect of Ambivalence on Attitude Formation and Turnout

Popular psychological accounts argue that successful candidates address their appeals to citizens’ “hearts” rather than their “heads.” Yet research on campaigns shows that candidates win elections by getting voters to think about particular issues—especially issues that create ambivalence in the minds of opposition supporters. This article helps to reconcile these “heart‐centered” and “head‐centered” accounts of preference formation during campaigns. An original experiment and ANES data analyses (1980–2004) show that a “good gut feeling” toward a candidate helps citizens to overcome the paralyzing effect of ambivalence on attitude formation and turnout. And, since turnout is most tenuous among those with lower income, this is where the effect is most pronounced. Since Democratic candidates rely disproportionately on support from these lower‐income voters, it is particularly important that they inspire positive affect among latent supporters.     

Frontline worker compliance with transparency reforms: Barriers posed by family and financial responsibilities

Significant development funding flows to informational interventions intended to improve public services. Such “transparency fixes” often depend on the cooperation of frontline workers who produce or disseminate information for citizens. This article examines frontline worker compliance with a transparency intervention in Bangalore's water sector. Why did compliance vary across neighborhoods, and why did workers exhibit modest rates of compliance overall? Drawing on ethnographic observation and an original data set, this article finds that variation in workers' family responsibilities and financial circumstances largely explains variation in compliance with the intervention. Furthermore, workers often prioritize long‐standing responsibilities over new tasks seen as add‐ons, leading to modest rates of compliance overall. Perceptions of “core” jobs can be sticky—especially when reaffirmed through interactions with citizens. This article represents one of the first multimethod companions to a field experiment, and illustrates how the analysis of qualitative and observational data can contribute to impact evaluation.     

Surviving local government policy intervention: the case of embedded markets within a historical cultural cluster

China's name derives from “china” (porcelain), and “China” (pronounced as “Changnan”) is the former name of Jingdezhen, the capital city of porcelain—through whose exports of “blue‐and‐white” china the country gained international renown. The 2200‐year‐old porcelain cluster in Jingdezhen has survived through multiple empires with distinct policies towards the development of the city's dominant industry. This in‐depth case study examines interactions between local government and the business community to discover the effectiveness of policies and the perception of those policies by entrepreneurs through qualitative research employing Grounded Theory methodology. The centralized institutional structure in China contributes significantly to the findings of a total split of “government action” from “public perception” and leads to new considerations for policy‐makers to redesign their economic development strategies and plans to engender real effects in the desired direction. This paper also provides an exemplary lesson for historical cultural clusters seeking to escape from unfavorable policy interference. Copyright © 2016 John Wiley & Sons, Ltd.     

The changing demography of multifamily rental housing

Abstract

The residents of multifamily rental housing are different from both homeowners and single‐family home renters, and these differences have implications for the housing market and for public policy. This article describes apartment residents today, discusses recent changes in their number and characteristics, projects their future growth and composition, and highlights business and policy implications of future changes.

For purposes of business and public policy, a segmentation of apartment residents into three submarkets is useful: the “affordable” market serving low‐ and moderate‐income households, some of which receive government housing assistance; the “lifestyle apartment market” serving higher‐income adult households; and the substantial “middle market.” The number of apartment renters is likely to grow moderately over time. The combination of multifamily structure type and rental tenure form offers unique opportunities not only for provision of affordable housing but also for revitalization of downtown areas and balanced “smart” growth in suburban areas.     

Social and Political Consequences of Administrative Corruption: A Study of Public Perceptions in Spain

Spain experienced an outbreak of public sector corruption—much of it related to the involvement of regional and local administrators and politicians in the country's urban development boom—that angered the public and sparked calls for government reform. Using data from a 2009 survey that followed these events, the authors examine the association between perceived corruption and the attitudes and behaviors of citizens, including satisfaction with government and democracy, social and institutional trust, and rule‐breaking behaviors. The findings suggest that perceptions of administrative as well as political corruption are associated with less satisfaction, lower levels of social and institutional trust, and a greater willingness to break rules. Although these survey results cannot prove causation, they are consistent with the notion that administrative and political corruption damages the legitimacy of government in the eyes of citizens and weakens the social fabric of democratic society.     

Exiled to Main Street: How government's use of social media diminishes public space

Public administrators have long treated their connections with citizens as tools for efficiently achieving results. As Dwight Waldo once commented, their key political concern has been, “How much democracy can we afford?” Increasing use of social media technologies appears to expand citizen input at greatly reduced cost. On the basis of phenomenological investigation of virtual citizen–government relationships, we argue that the political consequences of social media have yet to be noticed fully. Social media exile citizens to Main Street—everyday life—instead of fostering connections in public space.     

Useful to whom? Public management research,social science,and the standpoint problem

Answering “Big Questions” in public management will require close connections to social science, in particular political science. Yet connections are impeded by the difference in standpoint from which these questions are regarded by public management researchers and political scientists. Changing to a citizen standpoint changes the Big Questions and pushes political science and PM research toward unification. It also makes research more useful—at least to citizens.     

Technological Distribution in Uganda: Information and Communications Technology and the State in an Eastern African Nation

Information and communications technologies (ICTs) include old technologies—such as the radio and the television—as well as newer technologies—such as the Internet and wireless telephony. This study considers the process that the government of Uganda has used to adopt and implement ICT policy. This study also considers the techniques which the government of Uganda has used to distribute ICTS in public locations such as government offices, schools, and hospitals. In particular, this study attempts to consider the political motivations for distribution. The Ugandan government's attempt to distribute this technology reflects strengths in the area of distribution of artefacts, particularly to rural areas. Information and communications technologies are an important part of the Ugandan economy. In addition, ICTs strengthen the ability of citizens to communicate with each other across regional and language borders through shared access points. Methodologically, this paper uses the case study method. Semi‐structured interviews were conducted with politicians, policy makers, civil society activists, citizens, academics, medical personnel, regional government officials, and business people. This paper argues that politicians use ICTs as a component of a basket of goods and services that they can distribute to witnessing publics. This paper argues that ICT should be viewed as a type of infrastructure, and that as a public good, it can be used as a “club” good or “pork.” Although several authors discuss the potential of ICTs as democratizing, this paper documents that the Ugandan government has employed ICTs in oppressive ways, including for the surveillance of opposition leaders, and for social control.     

Innovation Policy in Italy (1993–2002): Understanding the Invention and Persistence of a Public Management Reform

The literature on the politics of public management reform in Italy broadly contends that the country's legalistic administrative tradition suppresses reform. This article questions and qualifies this line of argument on the basis of a newly reported case of public management reform that endured for more than 10 years. The study tracks and explains the emergence of the policy issue of “government innovation” and its persistence on the specialized policy agenda of the Ministry for Public Administration. The initial emergence of the government innovation policy in Italy and its directional stability is explained by applying event‐centric approaches to historical analysis, together with the institutional concept of policy subsystems. The article shows the need for modifying central arguments—both substantive and theoretical—about the politics of public management reform in Italy.     

Parallel Systems and Human Resource Management in India's Public Health Services: A View from the Front Lines

There is building evidence in India that the delivery of health services suffers both from an actual shortfall in trained health professionals and from unsatisfactory results of existing service providers working in the public and private sectors. This study focuses on the public sector and examines de facto institutional and governance arrangements that may give rise to well‐documented provider behaviors such as absenteeism that can adversely affect service delivery processes and outcomes. We analyze four human resource management (HRM) subsystems: postings, transfers, promotions and disciplinary practices from the perspective of front‐line workers—physicians working in rural healthcare facilities operated by two state governments. We sampled physicians in one “post‐reform” state that has instituted HRM reforms and one “pre‐reform” state that has not. The findings are based on both quantitative and qualitative measurements. The results show that formal rules are undermined by a parallel modus operandi in which desirable posts are often determined by political connections and side payments. The evidence suggests an institutional environment in which formal rules of accountability are trumped by a parallel set of accountabilities. These systems appear so entrenched that reforms have borne no significant effect. Copyright © 2015 John Wiley & Sons, Ltd.     

Preaching to the Choir: Americans Prefer Communicating to Copartisan Elected Officials

Past work suggests that partisan attachments isolate citizens from encountering elite messages contrary to their points of view. Here, we present evidence that partisan attachments not only serve to filter the information citizens receive from political elites; they also work in the other direction, isolating politicians from encountering potentially contrary perspectives from citizens. In particular, we hypothesized that Americans prefer expressing their opinions to politicians who share their party identification and avoid contacting outpartisan politicians. Three studies—drawing on a mixture of observational, field experimental, and natural experimental approaches—support this hypothesis: Citizens prefer to “preach to the choir,” contacting legislators of the same partisan stripe. In light of evidence that contact from citizens powerfully affects politicians’ stances and priorities, these findings suggest a feedback loop that might aggravate political polarization and help explain how politicians of different parties could develop different perceptions of the same constituencies.