If I'll win it,I want it: The role of instrumental considerations in explaining public support for referendums

Across established democracies, citizens express high levels of support for decision making via referendums. What drives these preferences remains yet unclear. In this article it is argued that, first, process preferences are less stable than previously assumed but vary substantially across policy proposals. Second, it is suggested that instrumental considerations play an important role in shaping citizens’ preferences for referendums. Specifically, citizens who favour the policy proposal or believe that they hold a majority opinion are expected to express more support for the use of referendums. An original survey was designed and conducted in the Netherlands (N = 1,289) that contains both between and within respondent variation across a range of policy proposals. The findings support these arguments: Both the desire for a specific policy change and the perception of being in the majority with one's policy preference relate to support for the use of referendums across policy proposals, levels of governance, and between and within respondents. This study contributes to a better understanding of process preferences by showing that these preferences have a non-stable component and that instrumental considerations play an important role in citizens’ support for referendums.     

Democratic demand and supply: a spatial model approach to satisfaction with democracy

Satisfaction with democracy (SWD) is a commonly used indicator, and its determinants have been analysed extensively. But what does dissatisfaction with democracy substantially mean? This paper tests if satisfaction is actually a coherent consequence of citizens considering democratic supply and demand. It starts from the simple idea that satisfaction can be explained by the distance between what “should be” and what “is”; between democratic expectations and reality. I capture this idea in a spatial model of democratic support, where size and direction of the gap between citizens’ expectations and evaluations of democracy determine levels of satisfaction. I use data for 26 countries from the European Social Survey. Taking into account both expectation-surplus and evaluations-surplus gaps, I find that satisfaction is affected by both the size and the direction of the distance between expectations and evaluations. The main finding is that liberal criteria of democratic quality are generally agreed upon amongst citizens, and that a perceived lack of their realization is the strongest predictor of dissatisfaction. Democratic input dimensions like direct participation and output criteria like social justice are more disputed, and create dissatisfaction amongst those wanting more of them as well as those wanting less.     

Rejecting representation? Party systems and popular support for referendums in Europe

Under what conditions do citizens favor deciding political issues by popular vote? Models of support for popular vote processes usually consider the influence of individual attitudes such as political trust and interest in politics. But much less is known about the effect of institutional variables on support for popular vote processes. This article builds on research showing that disaffection with elected officials shapes support for referendums by considering the influence of the party system. First, an analysis of multilevel data from twenty-four European democracies indicates that individuals are more supportive of referendums in countries with fewer effective political parties. Second, a mediation analysis provides evidence that the number of parties influences referendum support through individual-level political trust and external efficacy. Where there are fewer viable parties, feelings that elected officials are unresponsive tend to increase popular support for referendums. These findings suggest a trade-off between available representation by political parties and support for direct influence over public policy.     

On the problems of responsibility and accountability in referendums

Abstract.  Supporters of representative democracy tend to be critical of referendums. They argue that referendums give citizens more responsibility for political decisions than they have either the capacity or the competence to take. Moreover, they argue that referendums may undermine representatives' accountability. In this article, these arguments about responsibility and accountability are analyzed in the light of normative theories of democracy, especially the theory of deliberative democracy. Furthermore, different institutional forms of referendum are analyzed. Particular attention is paid to the following aspects: the extent to which governments control the use of referendums, how referendums interact with parliamentary decision making, and whether referendums are advisory or binding. It is argued that sometimes governments indeed use their control over referendums to avoid taking stands on difficult issues. More importantly, however, current forms of government-initiated referendums tend to weaken the accountability of the representatives, at least when interpreted in terms of liberal and deliberative democracy, and to distort parliamentary deliberations. Since delegation is a necessity in modern democracies, referendums should not undermine the mechanisms of representative democracy. In addition to the issues of citizens' capacity and competence, this viewpoint should be taken into account when designing referendum institutions.     

Accountability from the perspective of the forum: citizens’ attitudes towards accountability in Europe

The aim of this article is to analyse citizens’ attitudes towards governmental accountability in 24 European countries and to examine the influence of contextual and individual factors on perceptions of accountability. Using as a dataset the 2012 European Social Survey, the results show that citizens respond positively when the media provides reliable information on which to judge the government, when individuals perceive that governments perform well, when individuals live in more extensive and generous welfare states and when they live in countries where the rule of law is firmly established. In addition, the findings also provide evidence that compared to politically left-wing citizens, right-wing supporters have, on average, a higher perception of governmental accountability. In particular, the findings show strong positive evaluations of right-wing governments by right-wing voters in comparison with left-wing governments by left-wing voters.     

Citizen (Dis)satisfaction: An Experimental Equivalence Framing Study

This article introduces the importance of equivalence framing for understanding how satisfaction measures affect citizens’ evaluation of public services. Does a 90 percent satisfaction rate have a different effect than a logically equivalent 10 percent dissatisfaction rate? Two experiments were conducted on citizens’ evaluations of hospital services in a large, nationally representative sample of Danish citizens. Both experiments found that exposing citizens to a patient dissatisfaction measure led to more negative views of public service than exposing them to a logically equivalent satisfaction metric. There is some support for part of the shift in evaluations being caused by a negativity bias: dissatisfaction has a larger negative impact than satisfaction has a positive impact. Both professional experience at a hospital and prior exposure to satisfaction rates reduced the negative response to dissatisfaction rates. The results call for further study of equivalence framing of performance information.

Practitioner Points

• The valence (positive/negative) of performance information can have substantial effects on citizens’ perception of public services—even if the underlying performance is exactly the same.
• Presenting citizens with a dissatisfaction rate of 10 percent induces a much more negative evaluation of public services than presenting them with a logically equivalent satisfaction rate of 90 percent.
• Policy makers must carefully consider how minor equivalent changes in the presentation of performance information can induce large shifts in citizens’ perceptions of public service performance.

     

Agents of past principals: The lasting effects of incumbents on the political ideology of bureaucrats

Understanding representation is central to politics. Numerous studies assess under which conditions politicians share citizens’ ideological preferences. However, under which conditions bureaucrats share citizens’ ideological preferences has not been systematically studied. Yet, bureaucratic preferences shape policy outcomes. Our paper thus studies why bureaucrats are more right or left-wing than citizens in some countries and points of time, yet not others. We theorize that political ideologies of past incumbents shape this variation. Incumbents can select ideologically aligned bureaucrats and socialize bureaucrats into ideological preferences; moreover, prospective bureaucrats may self-select into ideologically aligned governments. As bureaucratic tenure exceeds political tenure, this politicization has lasting effects. Survey data from 87 countries supports this argument: bureaucrats are more left-leaning than citizens in countries with longer prior rule by economically left-wing governments, and more right-wing in countries with more authoritarian pasts. This suggests that incumbents continue to shape the ideological preferences of bureaucrats after leaving office.     

Unravelling the ‘devolution paradox’: Citizen preferences for self-rule and for shared rule

Recent survey research has revealed a ‘devolution paradox’: some citizens who favour stronger regional governments inconsistently desire policy uniformity across regions and state-wide intervention in policy provision. It is argued and empirically shown that preferences for regional authority can be broken down into preferences for self-rule – that is, for autonomy for the region – and for shared rule – that is, for collaboration between regional and national governments. Drawing upon the International Constitutional Values Survey, which includes 4,930 respondents from 142 regions in eight countries, it is also shown that preferences for self-rule and shared rule have different impacts. Preferences for self-rule translate into a preference for regional reform that strengthens regional autonomy, whereas preferences for shared rule drive preferences for fiscal transfers from richer to poorer regions. These results are important because they can explain why citizens who are in favour of more regional authority may support an apparently ‘paradoxical’ set of policy outcomes.     

Citizen political knowledge and accountability: Survey evidence on devolution in Kenya

Devolution complicates citizens’ ability to assign responsibility for the provision of public goods and services to different tiers of government. Misattribution of responsibility limits the effectiveness of electoral accountability in the nested principal–agent relationships comprising voters, politicians, and bureaucrats. This raises two important questions. First, how do citizens learn about the functions of different tiers of government under devolution? Second, how do levels of political knowledge condition citizens’ evaluations of subnational governments? Using cross‐sectional and panel survey data from Kenya (2014–2018), this article shows that voters accumulate knowledge through exposure to government services, and that gender and partisanship mediate knowledge accumulation. In addition, exposed citizens are more likely to give positive evaluations of subnational politicians, despite the fact that such exposure may reveal subnational governments’ low capacity, ineffectiveness, and governance gaps. These findings advance our understanding of the dynamics of political accountability under devolution.     

Public opinion towards welfare state reform: The role of political trust and government satisfaction

The traditional welfare state, which emerged as a response to industrialization, is not well equipped to address the challenges of today's post-industrial knowledge economies. Experts and policymakers have therefore called for welfare state readjustment towards a ‘social investment’ model (focusing on human skills and capabilities). Under what conditions are citizens willing to accept such future-oriented reforms? We point at the crucial but hitherto neglected role of citizens’ trust in and satisfaction with government. Trust and satisfaction matter because future-oriented reforms generate uncertainties, risks and costs, which trust and government satisfaction can attenuate. We offer micro-level causal evidence using experiments in a representative survey covering eight European countries and confirm these findings with European Social Survey data for 22 countries. We find that trust and government satisfaction increase reform support and moderate the effects of self-interest and ideological standpoints. These findings have crucial implications not least because they help explain why some countries manage – but others fail – to enact important reforms.     

‘You Can't Always Get What You Want’: The effects of winning and losing in a referendum on citizens' referendum support

In Western democracies, many citizens support the use of referendums. However, as referendums create satisfying outcomes for citizens with majority views, they could generate ambivalent feelings among voters for the minority option. Little is known about the effects of winning or losing a referendum for citizens' referendum support. This article analyses multiple-wave survey data from five referendums in Bavaria (Germany), Finland and the Netherlands. The findings show that losers' referendum support decreases in nearly all cases, but there is very limited evidence for an increase of winners' referendum support. Nevertheless, the results clearly indicate a winner-loser gap, suggesting that referendums have relatively more positive effects for winners' than for losers' referendum support. As such, this article extends previous findings of the non-stability of referendum support. As the legitimacy of democratic institutions depends upon losers' consent, these findings have important implications for the democratic potential of referendums.     

Economic Crisis and Support for Democracy in Europe

The study of the impact of the economic crisis on attitudes toward democracy tends to be focused on satisfaction with specific democratic institutions. This article expands upon previous research to explore how the current economic crisis can affect core support for democracy as a regime. Based on European Social Survey data for the Eurozone countries, the findings are twofold. It is shown, firstly, that perceptions of the state of the economy have an impact both on satisfaction with and support for democracy, and, secondly, that citizens’ support for democracy is greater in bailed-out countries. In countries that have experienced intervention, the more critical citizens and those less satisfied with the outputs of democracy are the stronger advocates of democracy. The article argues that this is connected with the tendency of critical citizens in bailed-out countries to blame external agents for the economic situation while increasing the saliency of democratic rules as a reaction to the imposition of unpopular measures.     

Civic duty and turnout in the UK referendum on AV: What shapes the duty to vote?

This paper examines the question of what shapes a voter's sense of duty to vote. We begin with a standard model of turnout at the 2011 British electoral system referendum. We show that the respondent's assessment of whether it is a citizen's duty to vote on referendums adds substantial explanatory power to a basic model of turnout. From here we move to examine what drives that sense of duty. We find that assessments of duty are structured by evaluations of politics and politicians. Low interest in politics, low political efficacy, and low regard for politicians correspond with less support for the idea that citizens have a duty to vote on referendums and at other elections. These findings have implications for accounts of turnout decline that stress the effects of a public that is exposed to negative portraits of politics and politicians.     

(Re‐)join the party! The effects of direct democracy on party membership in Europe

It has been argued that political parties are in decline. While they used to be responsible for connecting citizens to the state by translating their preferences into policies, they have increasingly become part of the state, acting as governors instead. While this perspective emphasises parties’ representative function, it is less clear what their role is in a more direct democratic context. Parties may gain support due to such context, but they may also be seen increasingly redundant in a situation where citizens can co‐decide directly. Focusing on party membership, this study tests these rival expectations on a panel of 16 West European democracies over the period 1980–2008 and finds that parties tend to have higher levels of party membership in a direct democratic context. The usage of referendums, however, does not contribute to this effect.     

Multidimensional government‐citizen congruence and satisfaction with democracy

In the first comparative study of multidimensional government‐citizen policy congruence, this article shows that citizens are less satisfied with democracy when their views differ from that of the government on policy dimensions beyond the general left‐right axis. Satisfaction is reduced by a government that deviates on European integration and redistribution and partly also on social lifestyle, immigration and environmental protection. Furthermore, this analysis identifies the level of political interest as central moderator of this relationship. Satisfaction of citizens with stronger interest in politics suffers more when there is a politically distant government. Combining data from the 2010 Chapel Hill Expert Survey and two waves of the European Social Survey, the analysis builds on information on citizen‐government policy congruence of some 45,000 citizens and 31 governments in 15 Western and Central Eastern European countries. The article brings a multidimensional perspective to the study of policy congruence between citizens and governments in a time when the preference structure of parties and citizens has become increasingly complex.     

How representative are referendums? Evidence from 20 years of Swiss referendums

Direct democracy allows citizens to reverse decisions made by legislatures and even initiate new laws which parliaments are unwilling to pass, thereby, as its proponents argue, leading to more representative policies than would have obtained under a purely representative democracy. Yet, turnout in referendums is usually lower than in parliamentary elections and tends to be skewed towards citizens of high socio-economic status. Consequently, critics of direct democracy argue that referendum outcomes may not be representative of the preferences of the population at large. We test this assertion using a compilation of post-referendum surveys encompassing 148 national referendums held in Switzerland between 1981 and 1999. Uniquely, these surveys also asked non-voters about their opinion on the referendum's subject. Comparing opinion majorities in the surveys against actual referendum outcomes we show that representativeness increases slightly in turnout as well as over time. However, we find only few cases where the outcome would have been more representative even under full turnout vis-a vis a counterfactual representative outcome. Thus, our results are in line with research on the turnout effect in elections: Higher turnout would not radically change the outcome of votes. On balance we find more cases where referendums provided more representative outcomes than cases where the outcome was unrepresentative vis-a-vis representative democracy. Hence, we conclude that, overall, direct democracy seems to improve representation in Switzerland.     

Distance,services, and citizen perceptions of the state in rural Africa

In most poor countries, basic services in rural areas are less accessible and of lower quality than those in urban settings. In this article, we investigate the subnational geography of service delivery and its relationship with citizens' perceptions of their government by analyzing the relationship between service access, satisfaction with services and government, and the distance to urban centers for more than 21,000 survey respondents across 17 African countries. We confirm that access to services and service satisfaction suffer from a spatial gradient. However, distant citizens are less likely than their urban peers to translate service dissatisfaction into discontent with their government; distant citizens have more trust in government and more positive evaluations of both local and national officials. Our findings suggest that increasing responsiveness and accountability to citizens as a means of improving remote rural services may face more limits than promoters of democratic governance and citizen‐centered accountability presume.     

Bring in the experts? Citizen preferences for independent experts in political decision-making processes

Do citizens welcome the involvement of independent experts in politics? Theoretical and empirical work so far provides conflicting answers to this question. On the one hand, citizens may demand expert involvement in political decision-making processes in order to ensure efficient and effective governance solutions. On the other hand, citizens can be distrustful of experts and reject the unaccountable and non-transparent nature of expert-based governance. This note investigates citizen preferences for the involvement of experts in different stages of political processes and across ‘hard’ and ‘easy’ political issues. Results show that, in the absence of explicit output information, respondents prefer independent experts over national elected representatives in the policy design and implementation stages, across political issues. For the crucial stage of decision making, respondents show no difference in their evaluation of processes that delegate decisions to experts or to elected representatives, with the exception of environmental policy, where expert decision making is preferred. These findings are relevant for ongoing discussions on how to incorporate independent experts in political decision making in a way that citizens find legitimate and on how to address increased citizen dissatisfaction with the representative democratic functions performed by political parties, governments and politicians.     

The Rise of ‘Politically Obligatory' Referendums: The 2005 French Referendum in Comparative Perspective

This article compares the use of the referendum in France by the President of the Republic with its use at the initiative of governments in other democracies. It strengthens the current view of a specificity of French referendums, consisting in their power-reinforcing use by the president, and relates it to the personal initiative and the French institutional culture. But French referendums have had other functions as well, like ensuring the adoption of legislation or increasing its legitimacy. Moreover, the use of the referendum for a variety of political ends is a dominant feature of government-initiated referendums in all countries. A straightforward relation between the type of initiative and the type of use of the referendum cannot however be drawn, just as between the initiative, or the use, and the democratic quality of the referendum. The final section focuses on the ‘politically obligatory’ referendum: from being a political resource in the hands of governments, government-initiated referendums are increasingly forced upon them. Two different reasons – appropriateness and pressures – have been found to be conducive to such a political obligation. The decision by the French president to hold a referendum on the EC Constitutional Treaty, which is closely analysed, provides a clear example of a politically obligatory referendum, in contrast to the traditional entrepreneurial use of the referendum by the president. Some decisions by other governments to submit the treaty to the people can also be interpreted in this way.     

How Ideology Fuels Affective Polarization

Scholars have reached mixed conclusions about the implications of increased political polarization for citizen decision-making. In this paper, we argue that citizens respond to ideological divergence with heightened affective polarization. Using a survey experiment conducted with a nationally representative sample of U.S. citizens, we find that increased ideological differences between political figures produce increasingly polarized affective evaluations, and that these differences are especially large among respondents with stronger ideological commitments and higher levels of political interest. We provide further support for these findings in an observational study of citizens’ evaluations of the U.S. Senators from their state. We also find that the polarizing effects of ideological differences can be largely mitigated with biographical information about the public officials, which suggests that the pernicious consequences of ideological polarization can be overcome by focusing on matters other than political disagreement.