Hispanic perception of police performance: An empirical assessment

This exploratory study examines relationships between the police and Hispanics in Texas. Specifically, data were collected on Hispanic evaluations of police performance, expectations of police performance, and overall satisfaction with the police. A sample of 500 Hispanics throughout the state of Texas were surveyed on their experienced and perceived relationships with three levels of police agencies: local (municipal) police, sheriff's officers, and the state's Department of Public Safety. Findings are reported based upon overall ratings of the police, victim-related data, and data from individuals who had any form of contact with the police. Significant findings show that any form of contact with the police appeared to lower the rating of police performance. This appears to be a product of the interaction between high public expectations and qualitatively poor police performance. Further findings indicate that an increase in the fear of crime among Hispanics lowered evaluations of local police. Similarly, victimization lowered the evaluation of local police, the county sheriff, and the Department of Public Safety. Hispanics also perceived that officers have a “bad attitude,” that the police need to patrol and investigate more, that response time should be improved, and that there should be less discrimination against Hispanics. These findings appear to be largely influenced by ineffective communication (both symbolic and linguistic) and cultural conflict.     

Public Satisfaction with Police Control of Disorder Crime: Does the Public Hold Police Accountable?

This study expands the research on public satisfaction with the police by attempting to disentangle the relationships among disorder crime incidents reported to the police, residents' perceptions of disorder, and citizen satisfaction with police performance on order maintenance. The police accountability model and the demographic model are utilized to predict the variation of public satisfaction with police control of disorder (SWPD). The data used in this analysis were derived from a random-sample telephone survey of 1,215 Houston residents. Crime data were provided by the Houston Police Department and further extracted from the area surrounding each individual respondent's residence surveyed by using Geographic Information Systems technology. The main findings are that while the actual incidence of disorder crime had no direct impact on residents' perceptions of police performance on order maintenance, it did have a significant direct impact on their perceptions of disorder. This shows the utility of the accountability model in future research. Moreover, it was found that global satisfaction with police crime prevention was an important predictor of public SWPD in their immediate neighborhood.     

The impact of race/ethnicity, neighborhood context, and police/citizen interaction on residents' attitudes toward the police

The purpose of this study was to extend the current knowledge of public attitudes toward the police. Independent variables derived from three models, the demographic, the neighborhood context, and the police/citizen interaction models, were used to explain public perceptions of the police. More specifically, public attitudes toward the police was measured in two dimensions— General Attitudes toward the police and Specific Trust in the police. The data was obtained by a telephone survey of 756 respondents in Houston, TX in 2008. The primary findings suggested that race, gender, age, victimization, and satisfaction with police work were significant predictors. Hispanic respondents reported lower levels of General Attitudes toward the police than their White counterparts. In addition, there was no significant difference between Whites and Hispanics in terms of Specific Trust in police such as the use of Taser guns. These results and their practical implications for police agencies were addressed in discussion.     

The Search for Job Satisfaction: A Survey of Alabama Policing

This study examines police job satisfaction and its association with general occupational attraction. Police officers from sixteen municipal departments (n = 1,114) across one southern state (Alabama) were found to possess moderate-high overall job satisfaction, with regression analysis supporting the conclusions of prior studies that demographics are of little value to understanding job satisfaction. The findings convey that 25% of job satisfaction variance can be explained from six variables (in order of importance): social contribution, pay, adventure/excitement, autonomy, peer respect, and job security. The importance of benefits and community respect was unsupported, as were partner and special operation assignments. The author concludes that a great portion of police satisfaction hinges on the realization of work environment expectations, and that departments must proactively construct policies to enhance fulfillment of officer aspirations.     

Race, gender, and motivation for becoming a police officer: Implications for building a representative police department

Police departments have come under increasing pressure from community groups, professional organizations, and their constituents to hire more female and minority officers. Although prior research suggested that there might be both gender and racial differences in the factors influencing the decision to enter police work, much of the work was dated and findings were mixed. The current research, conducted in spring 2002, examined motivations for entering police work among a sample of 278 academy recruits in the New York City Police Department (NYPD). Findings indicated that motivations for becoming a police officer were similar regardless of race or gender, and the most influential factors were altruistic and practical, specifically the opportunity to help others, job benefits, and security. Minor differences did emerge among male and female recruits, as well as among Whites, Hispanics, and African Americans, but the practical implications of those differences seemed limited. The article concludes with a discussion of implications for recruitment efforts as police departments seek to draw more diverse applicant pools and build more representative law enforcement agencies.     

Perceived accountability and public attitudes toward local police

Recent national events have brought the issue of police-community relations into the public eye. Even though a large body of academic research exists on the predictors of public attitude toward police, very little is known about how public perceptions of police accountability influence satisfaction with the police. This study seeks to fill that gap by using ordered logistic regression and multi-year community-level survey data from one Western city (n = 3725) to examine the relationship between satisfaction with police accountability and overall attitudes toward the police. The results indicate that respondent satisfaction with police accountability was a strong, consistent predictor of satisfaction with local police, even after controlling for other important variables, such as race/ethnicity and community context. The findings suggest that public perceptions relating to the control of police officer conduct should be considered when assessing the predictors of attitudes toward the police.     

Understanding the public perception and satisfaction of a UK police constabulary

This study explores the public perception of a community in Britain, towards a police constabulary in the UK. The study sought to explore how the levels of satisfaction between Black and Minority Ethnicities (BME) and non BME communities towards this police force in the UK. Using a mixed-methods approach, data was obtained by the use of self-completion questionnaires of 112 participants in an area in the UK and the use of a total of 31 semi-structured interviews. The findings show that participants questioned police competence, the duty of police officers, policing conduct in relation to investigations, experiences of prejudice and expectations communities have of the police. The results for this study showed that there is some support for the idea that the perception of the police during the first contact with a member of the public is likely to be the most powerful predictor of future opinions on the police. This comes from the idea that the public are concerned not only with what the police do in the community, but how they do their work. Finally, as the current study is concerned with policing the local communities, it is important to remember that members of the community will respond positively to being included in police procedure deliberations and audits. The findings suggest that there is still much work to be done by the police service in order to improve the relationship with the communities that they serve. We argue much more emphasis should be placed on community work and increased engagement with younger people in schools and the wider general public.     

College Students’ Satisfaction with Police Services in Taiwan

The purpose of this study was threefold: First, it explored the incidence of police-college student confrontations in Taiwan over the course of the three decades following the abolition of martial law in 1987. Second, it examined the correlates of satisfaction with police services among college students. Third, and most importantly, a Chinese cultural value I characterize as benevolent sympathy was introduced and integrated into a theoretical framework developed in Western societies to assess citizen satisfaction with police work. Using survey data collected from 688 college students across Taiwan, results derived from a series of ordinary least squares (OLS) regression analyses showed that benevolent sympathy plays a significant role in the explanation of satisfaction with police services among these students. In addition, neighborhood disorder, collective efficacy, fear of crime, voluntary contact experience and nature of locality produced significant impacts even after controlling for demographic background characteristics. The public policy implications of the findings included the following: (1) Educators in college-level institutions might benefit from reviewing the curriculum of their academic programs and include the purposeful cultivation of good virtues such as benevolent sympathy in their courses; (2) Police administrators should likely institute training programs designed to improve communication skills, promote professional knowledge, and enhance neighborhood-specific services in sworn police officer training programs (particularly for officers serving in rural areas); (3) Police agencies should pay more attention to their behaviors and services in neighborhoods where disorder crimes and higher levels of fear exist; and (4) To enhance quality of police services to college students in particular, police departments need to take greater advantage of the effectiveness of the Internet for communicating with this population.     

College Students' Evaluation of Police Performance: A Comparison of Chinese and Americans

Public evaluations of the police are equally important in the East and West as police legitimacy resides in the views of the public. Using survey data from over 800 college students in China and the U.S., this study compares and contrasts Chinese and American college students' global satisfaction with the police and specific evaluations of police demeanor, integrity, and effectiveness. Three groups of predictors, including demographic characteristics, crime and criminal justice experiences, and locality were used to explain these perceptions. It was found that Chinese college students generally viewed the police less positively than Americans. Some factors such as media influence and college major had a consistent effect on perceptions of the police across the two countries, while other factors such as victimization and fear of crime had varied effects depending on specific evaluative areas. Implications for future research and policy are provided.     

Armed,but too dangerous? Factors associated with citizen support for the militarization of the police

Images of police officers riding in armored vehicles and carrying military-grade weapons have become part of the public consciousness following the events in Ferguson, Missouri and several other high-profile police–citizen encounters. Although a great deal of research has investigated how and why US citizens perceive the police in various ways, almost no empirical work has asked how citizens perceive the militarization of the police. The current study analyzes data from a survey of 1005 US citizens to identify characteristics that are related to support for the use of military weapons and vehicles by local police departments. The results indicate that several demographic factors and perceptions of crime and the police are significantly related with citizen support for the militarization of the police. The implications of this research are discussed.     

Tennessee Citizen Police Academies: Program and Participant Characteristics

Citizen police academies (CPAs) are popular programs developed by police departments with the twin goals of educating the public about law enforcement and improving police-community relationships. Citizen police academies can help law enforcement agencies by providing them with graduates who may support police departments through volunteering, crime reporting, advocacy, and crime prevention. CPAs may aid citizens by providing them with opportunities to work with the police to make their communities safer. During the course of the citizen police academy, not only will participants have opportunities to learn more about the police depar'tment and their communities, but they may be given opportunities to patrol with police officers, solve mock crime scenes, or attend moot court. This study examines citizen police academies in Tennessee and provides an exploratory investigation of the programs and its participants. Data obtained from 31 police departments indicate CPA programs with more than a 20 year history in Tennessee. Results of a pretest and posttest of 4 citizen police academies’ participants found that attending these programs significantly and positively changed participants’ familiarity with the police chief, local law enforcement, community crime, and the criminal justice system.     

African American and White perceptions of police services: Within- and between-group variation

Existing research on attitudes toward the police identified demographic variables predicting citizen satisfaction with police services and performance. Common themes in this literature were the disparate rates of satisfaction reported by African American and Caucasian citizens. While it is generally understood that African American citizens express lower levels of satisfaction, the degree to which this reduced satisfaction is consistent among African Americans and the factors causing such variation are unclear. In addition, variation in levels of citizen satisfaction across diverse measures of police services has yet to be considered by race. This study used data from a medium-sized Midwestern community to contrast samples of White and African American citizens to better understand how demographic, experiential, and neighborhood contextual factors shape perceptions of global, traditional, and community police services. Results from this study indicate that there is significant variation in the importance of certain exogenous factors in predicting satisfaction with police services. The differences between perceptions and race are most prominent in the community policing services model.     

Dangerous work and name disclosure

Name disclosure improves service quality as well as the supervision and management of employees. When such disclosure has the possibility to endanger employees, however, a conflict arises between the need for public disclosure and the maintenance of work safety. To improve the discipline and responsibility of police officers, the Taiwanese government is planning a new policy of sewing names on officers’ uniforms. To determine the impact, this study assumed implementation of the policy and investigated police officers’ perceptions of and reactions to it. Respondents included 337 front-line officers whose main duties were related to law enforcement or other services that involve direct contact with the public. The results showed that police officers interpreted the policy as a disclosure of personal information, that their perception of future revenge risk potential, work stress, and attention to amicable attitudes toward the public were significantly higher, and that their intrinsic work motivation was significantly lower. There was no significant difference, however, in terms of police officers’ pay satisfaction.     

The psychopathic deviate scale of the MMPI in police selection

The Psychopathic Deviate (Pd) Scale of the MMPI is often used by police departments in police selection. Unfortunately very little research data exists to substantiate the power of the Pd scale in police selection. In this study, self-ratings of satisfaction and performance of police officers were assessed using the Zytowski Personal Data Questionnaire. The Pd scale showed promise but the correlation between Pd and rated satisfaction was non-significant. When the scale was divided into Pd Obvious and Pd Subtle and correlated with satisfaction, a significant correlation between Pd Subtle and rated satisfaction emerged. When male officers alone were assessed, the results were even more significant. Included in the Pd Subtle are less transparent items which is a partial explanation of the results. For males, the Pd2 Authority Problems scale correlated significantly with both satisfaction and performance. The promise of the Pd Subtle as well as the Pd2 scales need to be investigated further.     

THE ATTITUDES OF WOMEN AND MEN IN POLICING: TESTING CONVENTIONAL AND CONTEMPORARY WISDOM*

Historically, women were excluded from policing because they were thought to be physically as well as temperamentally unsuited for the rigors of police work Despite the fact that most evaluations of behavior on the street reveal few differences in the way men and women perform most tasks, many police officers, as well as academicians and observers, believe that women bring a different set of attitudes and values to policing. However, there has been little research that either confirms or casts doubt upon these attitudinal differences. This study examines the conflicting predictions about gender and attitudes derived from theory about gender differences and sociological theory about occupational socialization, drawing upon the former to develop hypotheses about four dimensions of police attitudes: perspectives on the police role, attitudes toward citizens, evaluations of departments and coworkers, and occupational integration. These hypotheses are tested with data from the Police Services Study, which surveyed police officers in 24 departments. The results suggest that although men and women may not be equally integrated into their jobs as police officers, there are few differences in the ways men and women see their role, their clientele, or their departments.     

Determinants of Citizens’ Perceptions of Police–Community Cooperation in India: Implications for Community Policing

In this study, we examine citizens?? perceptions of police?Ccommunity relationships in India. More specifically, in this exploratory study, we examine the extent to which factors such as general satisfaction with police services, police professionalism, feeling of safety, and perception of police integrity all explain the public confidence in police?Ccitizen relationships. Those who are generally satisfied with police like to work with police and view police?Ccommunity relationships positively. Further, we find that those who feel police are fair in dealing with citizens, irrespective of social status, and those who feel more safe in their communities are those who are most willing to work with police.     

REFORMING THE POLICE: RACIAL DIFFERENCES IN PUBLIC SUPPORT FOR CHANGE*

While the literature has extensively documented popular discontent with various types of police misconduct, little is known about popular support for corrective measures. Such information, however, would be valuable for public policy and has the potential to enhance public confidence in the police. This article, using data from a recent national survey, reports public attitudes toward several specific reforms in policing. Findings indicate, first, that race is a predictor. Blacks and Hispanics are the most supportive of reform. Second, support for reform is strongly affected by the perceived frequency of police misconduct in one's city and neighborhood and by exposure to media reports of police misconduct. Respondents who believe that police corruption, unwarranted stops, and verbal and physical abuse of citizens are common are more likely to favor reforms. The same is true for those who are frequently exposed to news media coverage of incidents of police misconduct. The findings are consistent with the group‐position theory of race relations.     

Global and specific attitudes toward the police: Disentangling the relationship

Since the 1960s, a substantial body of research has focused on citizens' attitudes toward the police. These studies tap a rather wide variety of outlooks: some ask about specific assessments of the police (e.g., satisfaction with the police in particular incidents), while others ask about more global assessments (e.g., satisfaction with the police in general, police in the community, or police in the neighborhood). Using data obtained through a panel survey of 398 residents of a large midwestern city, we compare specific assessments of police performance with more global attitudes toward the police. We also examine the effects of global and specific attitudes on one another. The results show that the two measures produce similar levels of support for the police. The results reveal further that global attitudes have substantial effects on specific assessments of police performance, and that the effects of specific assessments of police performance on global attitudes are modest by comparison.     

Hispanic Perceptions of Community Policing

Abstract

The two core elements of community policing are community partnership and problem solving (Rosenbaum, 1994). A major challenge that continues for proponents of community policing is developing and evaluating programs in areas with diverse ethnic groups. While many agencies have successfully developed community policing programs, empirical evaluations of community policing are scarce in areas that include a variety of minority groups. This research explores the effectiveness of community policing by examining citizen satisfaction with local police. Analyses are conducted with data from the Bureau of Justice Statistics on Criminal Victimization and Perceptions of Community Safety in 12 United States cities. The results indicate that Whites and Hispanics have the most positive perceptions of police, while Blacks, Eskimos, Asians, and Pacific Islanders have negative perceptions of police.     

Public Attitudes toward Auxiliary Police in China: a Preliminary Investigation

Despite their colossal size and importance in policing, China’s auxiliary police forces have garnered very little research attention. This study attempts to fill our knowledge gap by first describing key features that distinguish the auxiliary police from the regular police in China and their counterparts in Western societies, followed by an empirical investigation of public attitudes toward the auxiliary police in China. Based on survey data collected from a coastal city in China, we reported the general patterns of people’s evaluations of auxiliary officers and assessed whether variables representing institutional trust, media exposure, and neighborhood context are predictive of Chinese attitudes toward the auxiliary police. We found that Chinese citizens rated their local auxiliary officers very positively. Trust in the government and police and known negative reports about the auxiliary police are linked to Chinese’ global satisfaction with the auxiliary police. Trust in the police, exposure to and belief in negative media reports about the auxiliary police, and perception of neighborhood collective efficacy are associated with people’s specific attitudes toward auxiliary officers. Implications for future research and policy are discussed.