Groundhog Day: Teach it Again...and Again.

The problem of teaching the same negotiation class again and again, yet remaining fresh and spontaneous, is a dilemma familiar to academics. The situation is akin to that of characters in the movie, Groundhog Day, living the same 24 hours over and over, trying to get things just right. This article reflects on this problem, and offers some advice.     

Supplemental Joint Brainstorming: Navigating Past the Perils of Traditional Bargaining

Though decision makers in many domains use bargaining as their primary approach to negotiation, it has limited efficacy in multi-issue, nonquantifiable transactions. Nevertheless, many negotiators use back-and-forth bargaining rather than other approaches. The author explicates reasons for this choice and describes supplemental joint brainstorming, an innovative strategy to supplement the institutionally-entrenched bargaining approach to negotiation with interest-based negotiation.     

Negotiation: The Chinese Concept

It is no understatement to say that negotiation activity has skyrocketed in China in recent years; however, these negotiations are frequently unsatisfactory. Part of the reason for this lack of success is that Chinese people have a conception of negotiation that is fundamentally different from that of people in the West. Based on extensive interviews with Chinese and non-Chinese negotiators over a period of five years, the author explains the Chinese approach by using two metaphors: mobile warfare and the joint quest. Understanding this approach has significant implications for negotiation practice.     

Fighting the wimp image: Why calls for negotiation often fall on deaf ears

Conclusion Must calls for war always dominate pleas for more serious negotiation? Not necessarily. But, if negotiation is to prevail, its advocates have to recognize which elements of their rhetoric sound weak and timid to others.Right after the routing of the Iraqis from Kuwait, the conventional wisdom was that American voters would repudiate those members of Congress who had argued for more negotiation — the surrender lobby, one belligerent called them. Iraq would teach elected officials not to talk of negotiation in the future. Now, barely a year from the start of hostilities, the verdict is not quite so clear. With Saddam still in power and the establishment of President Bush's new world order yet to be proven, opinion polls suggest that a growing number of Americans now regard the war as only a partial success. Public awareness of the costs of war, as well as its seeming benefits, can only be to the good, but apostles of negotiation should be careful not to read such numbers as vindication of their views. Skepticism about war still must be matched by some well-founded confidence in its alternative. Michael Wheeler is Director of the Undergraduate Program, Department of Urban Studies and Planning, Massachusetts Institute of Technology, Cambridge, Mass. 02139. He is also Deputy Director of the Program on Negotiation at Harvard Law School.     

Trajectories Toward Peace: Mediator Sequencing Strategies in Intractable Communal Conflicts

The author identifies three distinct mediation sequencing strategies used in intractable communal conflicts: the gradualism model; a boulder-in-the-road approach; and the committee strategy. Using case examples of contemporary mediation efforts, he describes the three approaches and their advantages and disadvantages. A wider-angle approach to the differences in how mediators and conflicting parties achieve peace in these destructive conflicts is useful for both scholarly inquiry and practice.     

Framing “the Other”. A critical review of Vietnam war movies and their representation of Asians and Vietnamese

By considering a variety of films, in chronological sequence, I tried to make understandable the representations of Asians, and especially Vietnamese, by European and American filmmakers. While the themes changed from general war movies, through the depiction of bloodthirsty veterans and patriots towards the view of the victimized service men, the representation of the Vietnamese did not change dramatically. Vietnamese soldiers and civilians are portrayed as cunning, cruel, even sadistic, ambivalent, and irresponsible. These articulations of latent and manifest Orientalism in American movies about the Vietnam War are clear manifestations of a discourse which had broader consequences for the way Asians, or for that sake, Vietnamese, have been depicted. Where earlier movies showed a worldview, in which the Asian participants are reduced to simple pawns in a chess game between the superpowers, the post-1975 Vietnam syndrome genre betrayed a stereotype, which reified the Vietnamese as devious and unchanging. Even the films, which are considered to picture the war in more realistic terms, did not change the framing of the Vietnamese substantially. What changed was a manifest Orientalism, symbolized by stereotypes of the Yellow Peril, but the representation of latent Orientalism of the so-called anti-war movies remained. Current American and French cinematic production on Vietnam is not coming to terms with the past. The re-issued Apocalypse Now, Redux is part of a cultural memorial to remember the war in contradictory terms. We were soldiers is not about the Vietnamese and their war, but about we and us. The Other remains an unknown Oriental.This article is derived from a larger contribution to be published by Ravi Srilata and Mario Rutten (eds.) Europe in Asia, Asia in Europe. ISEAS and IIAS, 2003.     

Parasitic Integration: Win-Win Agreements Containing Losers

Parasitic integration involves agreements that are Pareto-superior for two or more of the negotiating parties, while being inferior for one or more of the remaining negotiating parties. The contrast between parasitic integration and integrative bargaining is highlighted. A taxonomy and examples of parasitic integration are provided, as well as linkages to specific areas in the negotiation literature.     

The Things Negotiators Do With Money

Deal-making negotiations, in the minds of most people, center on theamount of money that is involved in a transaction. However, the timing ofa money transfer, the different methods of payment, and the addition ofother parties to a negotiation are all factors that sometimes are just asimportant as the amount of the transaction. The author uses case examplesfrom a variety of recent negotiations to illustrate some of the ways thatthe who, when, and how of a deal can have significant impact on a negotiationprocess.     

The Illusion of Transparency in Negotiations

The authors examined whether negotiators are prone to an illusion of transparency, or the belief that their private thoughts and feelings are more discernible to their negotiation partners than they actually are. In Study One, negotiators who were trying to conceal their preferences thought that their preferences had leaked out more than they actually did. In Study Two, experienced negotiators who were trying to convey information about some of their preferences overestimated their partners' ability to discern them. The results of Study Three rule out the possibility that the findings are simply the result of the curse of knowledge, or the projection of one's own knowledge onto others. Discussion explores how the illusion of transparency might impede negotiators' success.     

Teaching Negotiation Theory and Skills Over the Internet

Negotiating on-line is becoming an increasingly common phenomenon in the workplace. The medium of the Internet also offers promising, opportunities for negotiation educators to reach out to participants that might otherwise be unable to attend a seminar. The authors used the Internet to teach negotiation theory and skills during a seven-week seminar that was conducted completely over the World Wide Web. This experiment revealed several advantages and difficulties likely to arise in the conduct of distance learning for topics in negotiation. The authors reflect on how they would organize the seminar differently, should they do it again, and offer suggestions for others organizing courses using the Internet.     

Caveats for Cross-Border Negotiators

Scholars and practitioners have detailed a number of ways that differences in national culture can affect bargaining behavior: from surface etiquette and protocol to deeper cultural characteristics and to systematic variations in decision making and governance. Such cross-national analysis can be quite useful but is prone to at least four hazardous fallacies described in this article and illustrated, in some cases, by probabilistic reasoning. Along with suggestions for avoiding them, these fallacies include: (1) The John Wayne v. Charlie Chan Fallacy (stereotyping); (2) The Rosetta Stone Fallacy (overattribution); (3) The Visual Flight Rules Fallacy (skewed perceptions and information processing); and (4) St. Augustine's Fallacy (When in Rome...).     

Parallel informal negotiation: A new kind of international dialogue

Bargaining in the international arena is intrinsically positional. Negotiators are often instructed by their governments not to improvise or explore new options when they meet with their counterparts — even though the invention of additional tradeoffs or packages might well produce better results for all sides. This article describes an approach that we call parallel informal negotiation which encourages a collaborative effort between contending groups that were officially not even allowed to interact: international trade and environment policy makers.     

Scrolling Around the New Organization: The Potential for Conflict in the On-Line Environment

The technological revolution has created as many challenges as opportunities for managers in today's organizations. Besides wandering around to manage, scrolling around on a computer screen has become common-place. This article reviews four key technology-caused challenges facing managers in the workplace, chiefly as the result of communication via e-mail. Specifically, the author focuses on what research to date informs us about negotiation and conflict resolution in an electronic environment.     

Analyzing linked systems of negotiations

This article presents a conceptual framework for analyzing the structure and dynamics of what the authors call linked systems of negotiations. Even such seemingly straightforward transactions as the purchase of a family car tend to involve linked negotiations. The framework highlights the importance of internegotiation processes in shaping Zones of Possible Agreement, and proposes a typology of linkage. By mapping out and reengineering linked systems, negotiators can enhance their ability to shape the structure within which their negotiations take place.     

Ready for Prime Time: The When,Who, and Why of International Mediation

Most of the literature on international dispute resolution emphasizes timing and ripeness when considering whether or not a dispute is suitable for mediation. In addition to this focus, the authors believe analysts should consider whether a particular mediator is ready for prime time. Their framework posits that one may gauge the appropriateness of a mediator for a particular dispute along three different types of considerations: operational and political; strategic and diplomatic; and relationship and cultural fit. They provide numerous case examples illustrating how the choice of a mediator might apply in each dimension.     

The Cairo Stories: Some Reflections on Conflict Resolution in Egypt

The author relates three cases of conflict which he has observed in Cairo and recognizes patterns that cut across each of these stories. The stories shed light on how people in Egypt approach and deal with conflict; in addition, they may help readers understand conflict in their home culture as well as be instructive on how to listen to conflict in different cultures. Six general themes in the way Egyptians approach or handle conflict are identified, and each of these themes is analyzed.     

Whoever Said that Markets Were Fair?

The popular notion that markets are fair is wrong. Working from theory and behavioral research, the author examines the foundations of markets and their relationship to negotiations. In the process, she demonstrates that there is nothing inherently fair about supply and demand curves or market clearing prices. Although market price information may provide a reasonable standard for resolving a price negotiation, it too has little to do with intrinsic fairness. Markets are efficient and incredibly powerful at organizing people and allocating resources, but the idea that they have anything to do with fairness (or unfairness) is a socially-constructed illusion.     

The Ombudsman: What's in a Name?

The role of the ombudsman is perhaps the least well understood inthe field of alternative dispute resolution (ADR). This essay introducesreaders to the differing conceptions of the role; the sometimes fractiousdivide that has existed in the past between classical andorganizational ombudsmen; and a collection of essays by four well-known practitioners that shed lighton what it is ombudsmen do; the kinds of disputes they deal with and howthey operate; how they view their role (and how others view it); and boththe possibilities and limitations of the ombuds function.     

Book Review: Facing the Decisions One Should Make and the Decisions One Wants to Make

Authors of two recent books, Smart Choices and The Win-Win-Solution, offer negotiation practitioners some new twists on how they can improve their decision-making processes. In the first book, Hammond, Keeney, and Raiffa present a five-part PrOACT system, which features: an assessment of the problem; determination of objectives; exploration of alternatives; comprehension of the consequences; and dealing with tradeoffs. The second book, by Brams and Taylor, outlines four settlement options that are available to decision makers, but advocates an adjusted winner approach. The authors have devised a system in which individuals' subjective assessments of particular items in dispute receive point totals, which can then be divided in an equitable manner. In effect, the authors show readers how to deal with the decisions they should make, and those they want to make.     

Culture and Negotiation Pedagogy

Both in theory and practice, our understanding of what culture is remains limited; the subject, in fact, is either misrepresented or all but ignored in most of the popular and scholarly literatures. The author offers six mutually related ideas that help to explain what culture is not. He then describes an approach to understanding cultures that he finds more useful. The implications of that approach have led him to several different techniques for teaching the subject in negotiation classes.