On evaluating mediators

Conclusion Evaluating mediators is a complex process, but not an impossible one. While no single solution is likely to be found, a set of options is emerging. Any new refinement, admittedly, brings with it new difficulties, and the options laid out here are themselves complex to administer. An adroit program management may be able to put together relatively quickly a workable, efficient, and fair approach to evaluation that is tailored to its own circumstances. But most likely, the process of developing evaluation tools will require sustained effort, justified partly by recognition that only trial and error will eventually produce a result keyed to the program's, the parties', and the mediators' diverse needs.Nevertheless, it should be apparent that avoidance of the problems is no longer an acceptable strategy. In an era when rational standards for judging the elements of mediators' effectiveness are becoming more refined, and when mediation itself is becoming an increasingly common option for resolving all kinds of disputes, retaining public confidence in any program will demand that the program devote time and effort to evaluating and strengthening its most important resources. Christopher Honeyman has played a variety of dispute resolution roles including mediator, arbitrator, and administrative law judge in cases involving labor and environmental issues, for the State of Wisconsin Employment Relations Commission (P.O. Box 7870, Madison, Wis. 53707-7870) and for other programs.An earlier version of this article was presented under the title Problems in Evaluating Mediators, at the North American Conference on Peacemaking and Conflict Resolution, Montreal, Quebec, March, 1989.Christina Sickles Merchant, Byron Yaffe, Stephen Goldberg, Jeanne Brett and Martha Askins offered detailed and helpful critiques of earlier drafts of this work. I am particularly grateful to the mediators of Maine's Court Mediation Service and to its directors, Jane Orbeton and the late Lincoln Clark, for their willingness to take the risks of applying an untried theory and their help in developing it. And once again, my colleagues at the Wisconsin Employment Relations Commission provided numerous and significant comments and criticisms which have corrected my thinking on a number of points. However, the opinions expressed here are the author's, and do not necessarily reflect the policy of the WERC.     

Independent instances of "souvenir" Asian skulls from the Tampa Bay area

In the summer of 1984, police in Pinellas County, Florida, confiscated six identically colored imported Asian skulls (in a shipping case) from a private citizen. In May 1988, in nearby Hillsborough County, police confiscated a very similar skull from another private citizen, who allegedly had found it in an abandoned house. Aside from slight color differences between the six found in Pinellas County and the one found in Hillsborough County, the skulls are virtually identical in their osteological characteristics and condition and in the vital statistics derived from each. Each skull is as clean and dry as those typically sold by commercial scientific supply outlets in the United States. Each is edentulous (primarily premortem), between approximately 20 and 60 years of age at death, and morphologically Asian. Five of the seven are morphologically male, one is morphologically female, and one is a mosaic with respect to gender-related features. Police, medical examiners, coroners, and forensic anthropologists should be aware of such "souvenir" specimens, in the event that they encounter similar skulls. Discriminant function analyses for race and sex yield considerably conflicting results, which underscores the need for using extreme caution when interpreting forensic science estimates based on such techniques.     

The struggle over retiree medical benefits: who's on top?

Over the past decade, there has been an explosion of litigation addressing an employer's right to unilaterally amend or terminate medical benefits provided to retirees. The sheer volume of these cases and the variety of facts and legal theories have combined to obscure the patterns and trends that actually are emerging from this litigation. This article will describe the context of the struggle over retiree benefits and discuss those leading decisions in which the federal courts of appeals have established their rules for deciding retiree benefits cases.     

Transition from paper to paperless: DOD'S CALS system

When technology is transferred from one context to another, it is an established principle that innovation must take place. Even though a technology is well situated in one context, it must be adoptively redesigned for another. The sharper the difference in contexts, the greater the adaptation. This paper describes a program to transfer technology among a very diverse group of organizations: contractors to the US Department of Defense (DOD). Specifically, it describes how the technology of electronic communication, including electronic- data interchange (EDI), is being pursued by both the DOD and its supporters.