Cyberterrorism and Cyber Attacks in the Public Sector: How Public Administration Copes with Digital Threats

Cybersecurity concerns among citizens and public administration officials are considered to be one of the major barriers to e-government implementation. While cyberterrorism is on the rise, the operational state of cybersecurity in the public sector appears as a black box and previous literature has scarcely examined how public authorities perceive and cope with cyber attacks. This study investigates public employees’ attitudes toward cybersecurity in the public sector, as well as the arrangements and measures in place to protect sensitive governmental data and securely manage it for privacy and regulatory compliance. Thus, it contributes to the e-government literature by presenting a comprehensive framework of cybersecurity in the public sector and by providing empirical evidence thereof. Furthermore, it gives an insight into the prevalent attitudes and cybersecurity infrastructure within the realm of public administration. Finally, the article derives research and managerial implications and provides suggestions for future research.     

A Longitudinal Evaluation of E-Government at the Local Level in Greater Western Sydney (GWS) Australia

This research reviews and revisits the 14 local government websites to determine whether the GWS councils have improved their online services since 2009. The study has found that there have been significant developments and improvements in e-government services among the GWS councils, while these have been variable and in many cases there is scope for further improvement. This research is significant as a longitudinal evaluation can track the evolutionary paths of local e-government development and provides insights into the challenges and opportunities of e-government development at the local level in Australia.     

e-Government Development and Government Effectiveness: A Reciprocal Relationship

To explain the positive reciprocal relationship found between e-Government Development and Government Effectiveness, a five-level model is constructed to track the paths that must be taken for public servants to be trusted to enact e-Government Development. A combination of reform, discretionary and adaptive contributions by public servants can lead to the establishment of public service bargains at the third level. ‘Post-New Public Management’ reforms and exceptional adaptive leadership are, however, required to move countries to the fourth level where public servants are trusted to act across the range of role identities required to enact e-Government.     

冲突与融合：信息技术嵌入与组织结构重构——基于“技术执行分析框架”的视角

随着数字时代的来临,探究电子政务与官僚制组织之间的互动关系成为研究课题。目前在国内的研究文献中,论者多是受传统研究路径的影响,循着技术与结构的方向开展研究,强调在＂谁改变谁＂的层面做出＂变化是什么＂的推论,但这种方式容易让人产生＂似是而非＂的判断。本文以＂技术执行分析框架＂为视角,从信息技术与组织结构在实践中的互动机制为观察点展开研究,进而对中国政府改革进程中信息技术促进公共部门革新的方式和路径做出分析。     

电子政务与干部评价体系的优化——以山东省青岛市为视角

本文分析了目前我国干部评价体系中存在的主要问题,认为电子政务的发展为干部评价体系的优化提供了契机。但电子政务只是一种辅助性的技术手段,干部评价体系的优化最终应取决于执政理念的更新。     

Technological-Institutional Synergy and the Extent of National E-Governments

Synergy between technological infrastructure and institutional efficacy is hypothesized to be a key enabler of national e-governments and is empirically demonstrated using objective measures for these two factors. For the research models proposed, composite variables are constructed from secondary sources, data are analyzed using moderated multiple regression, and robustness is demonstrated with assorted post hoc analyses, including model validation via replication. Well over half the variance in e-government across countries is explained by the single TI synergy term using data reported in 2008 (n = 60, adjusted R² = 0.618) and in 2010 (n = 103, adjusted R² = 0.651; n = 120, adjusted R² = 0.694). This simple linear regression model offers a straightforward way to visualize the relative positions of countries with respect to technological-institutional synergy and the extent of national e-government. Using the model to identify atypical countries and country clusters for further study is highlighted.     

E-Governance Approaches at the Local Level: A Case Study in Best Practice

In the fall of 2009, the city of Prague set out to conduct a critical analysis of its overall performance by closely examining the performance of the city's districts. In conjunction with the E-Governance Institute at Rutgers University, Newark, New Jersey, and the Public Technology Institute in Washington D.C., a quantitative survey of all 22 administrative districts' e-governance and online presence was conducted. Guided by the survey results, qualitative case studies of the top five performing districts were carried out in January 2010. The underlying goal of this research project is to further improve e-governance in Prague and foster a greater understanding of successful digital government initiatives. The findings of the survey and the case studies are presented, and key findings in the case studies are highlighted.     

Creating a Blueprint for E-Government

Abstract

In 2001 the nonprofit Council for Excellence in Government published E-Government: The Next American Revolution, a vision of what full electronic government in America could accomplish and a blueprint of how to get there. It was the product of an unprecedented collaboration, led by the Council, among 350 information technology experts in business, government, research, and the nonprofit sector nationwide. Recognizing e-government's considerable potential, these professionals were excited by the opportunity to suggest its design and help make it a reality. Administration actions and legislative proposals on e-government in several ways reflect the blueprint's recommendations. This is the story of the initiative and what it achieved.     

国家电子政务统一网络空间:内涵、框架及建构

本文通过对政府部门类型、组织关系、业务流类型进行分类研究,得出政府系统内的业务通道需求,从而从技术上指导虚拟专网建设和业务系统的部署;通过对业务操作中的数据操作行为和业务数据进行分类研究,从逻辑上规定网络平台数据管理中心的设计和管理的内容,从而改变各部门传统的信息资源共享与交换方式。此外,国家电子政务统一网络空间的管理体制机制的建立和完善迫在眉睫。     

The diffusion of e-government innovations in Turkey： A conceptual framework

This paper aims to draw a conceptual framework about combining the diffusion of innovations literature with the use of e-government applications that are being used newly in Turkey. In recent years, their development still continues to grow rapidly. Thus, these applications can be accepted as innovations. In order to understand the patterns of diffusion that depend on a time process, we argue that the characteristics of e-government applications have effects on diffusion and rate of diffusion itself. With the combining efforts of literature and characteristics of e-government applications, some propositions are suggested with the help of diffusions of innovations literature and the validity of the conceptual framework that is drawn by the study that is aimed to be tested empirically for Turkey in further studies.