Justice Services Branch of the British Columbia Ministry of Attorney General; Family Justice Services Division, Justice Services Branch of the BC Ministry of Attorney General; Dispute Resolution Office, Justice Services Branch of the BC Ministry of Attorney General
Abstract:
Effective implementation of mediation programs on a large scale is a complex challenge. This article describes the process of design and implementation of a child protection mediation model and highlights the challenges and successes involved in leading fundamental culture shifts within the child welfare system over a period of eleven years.