| Abstract: | Much emphasis has been placed on the continuing growth of the outsourcing sector in the recent recessionary times. However, whilst much of this growth has undeniably been due to the budget-driven imperative to lower costs, the long term advantages of lower cost, guaranteed service levels and access to best practice/latest technology marks out the outsourcing sector as one which is set for sustained growth. In this context, the importance of establishing sound foundations for what are invariably long term deals is clear. This paper will accordingly establish the key stages involved in establishing the foundations for a successful outsource project, and the pitfalls to avoid. |
