COMMUNICATION IN PUBLIC ADMINISTRATION: THE NEED FOR SKILL-BASED EDUCATION |
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| Authors: | Edith Kelley Manns William L. Waugh |
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| Affiliation: | Edith Kelley Manns is the Associate Dean of the College of Urban Studies and Public Administration a t Georgia State University.;William L. Waugh is an Associate Professor a t the Institute of Public Administration, Georgia State University. His research interests include public personnel administration and critical thinking. |
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| Abstract: | This article notes the tremendous significance of communication skills for public administrators with the authors examining the attention that has been given to teaching these skills in MPA programs. The authors hold that basic communication skills are the essential building blocks on which more advanced skills (i.e., qualitative skills and computer skills) are constructed. This article considers the various skills of communication that are most essential to public administrators and the manner in which courses addressing these skills are handled in MPA curriculum. In concluding the article, the authors offer several options for teaching communication skills to students of the discipline. |
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