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论人民警察与群众沟通的艺术
引用本文:秦娟,崔松,赵越.论人民警察与群众沟通的艺术[J].辽宁警专学报,2010(1):90-92.
作者姓名:秦娟  崔松  赵越
作者单位:中国人民公安大学犯罪学系,北京,100038
摘    要:人民警察的职业特点决定了其与群众沟通的重要性。沟通是一门艺术,如果人民警察不懂得恰当使用沟通,会给人民警察的工作带来很大麻烦。如果人民警察懂得使用一些与群众沟通的技巧、有意识地改变自己平时的沟通方式。在说、听、问和看等方面有所转变,并学会摆正自己的角色等.会达到与群众更好沟通的效果。

关 键 词:警察  沟通  倾听  角色心理

On the Art of Communication between the Policeman and the Masses
QIN Juan,CUI Song,ZHAO Yue.On the Art of Communication between the Policeman and the Masses[J].Journal of Liaoning Police Academy,2010(1):90-92.
Authors:QIN Juan  CUI Song  ZHAO Yue
Institution:Criminology Department/a>;Chinese People's Public Security University/a>;Beijing 100038/a>;China
Abstract:The occupational characteristics of police determine the importance of their communicating with the masses. Communication is an art. If police don' t know how to communicate with others, it would make trouble in their working. If the police know how to use some communication skills with mass, consciously change their usual communication ways, and learn to actively listen to others and change the way of say, listen, ask, and look at, and learn to understand their roles, which will make better results when the police communicate with the mass.
Keywords:police  communication  listen to  the role of psychology  
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