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People who feel harassed need a complaint system with both formal and informal options |
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| Authors: | Mary P. Rowe |
| Affiliation: | Mary P. Rowe;is Special Assistant to the President and Adjunct Professor of Management at the Massachusetts Institute of Technology, Room 10-213, 77 Massachusetts Ave, Cambridge, Mass. 02139. She co-founded and is a past president of the Corporate Ombudsman Association. |
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