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整合业务流程管理实施模型研究
引用本文:冷涛,崔郑理.整合业务流程管理实施模型研究[J].山东行政学院山东省经济管理干部学院学报,2009(2):92-94.
作者姓名:冷涛  崔郑理
作者单位:山东中烟工业公司济南卷烟厂,山东,济南,250100
摘    要:整合业务流程管理是当前企业管理发展的趋势。从管理体系、信息支持、岗位支持、知识体系、绩效体系等方面进行流程管理的整合,是提高流程效率、发挥流程职能的基础和关键。建立以业务流程为核心的整合流程管理体系,将会使企业的经营运作更好地面向客户需求,发挥流程的价值和创造作用,从而促进企业效率的提高,增强企业凝聚力与核心执行能力。

关 键 词:业务流程  整合  模型  流程绩效

Implementation Model:The Integrated Business Process Management
Leng tao,Cui zheng-li.Implementation Model:The Integrated Business Process Management[J].Journal of Shandong Administrative College and Shandong Economic Management Personnel College,2009(2):92-94.
Authors:Leng tao  Cui zheng-li
Institution:Shandong Zhongyan Industrial Company;Jinan 250100;China
Abstract:The current trends in the development of enterprise management are focused on Integration of business process management.In the process of enterprise management,corporate strategy,business processes,information technology,knowledge,management systems and performance systems are not exist in isolation,and should be managed as a whole.This paper summarizes the development of process management,analyzes the status of process management.This paper provides a specific implementation model and solutions for integ...
Keywords:Business Process  Integration  Model  Process Performance    
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