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The Investment Approach to Public Service Provision
Authors:Michael Mintrom  Joannah Luetjens
Affiliation:1. Monash University;2. Utrecht University
Abstract:The investment approach to public service provision is now receiving considerable attention worldwide. By promoting data‐intensive assessments of baseline conditions and how government action can improve on them, the approach holds the potential to transform policy development, service implementation, and program evaluation. Recently, variations on the investment approach have been applied in Australia to explore the effectiveness of specific programs in employment training, criminal justice, and infrastructure development. This article reviews the investment approach, presents a Public Investment Checklist to guide such work, and discusses three examples. It concludes by considering the implications of investment thinking for the work of policy designers and public managers.
Keywords:cost‐benefit analysis  investment approach  public management  service provision
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