Fear is a Disease: The Impact of Fear and Exposure to Infectious Disease on Correctional Officer Job Stress and Satisfaction

This study examined individual and work-level factors that impact job stress and satisfaction for correctional officers. Existing research has explored officer job stress and satisfaction, but very few studies have focused specifically on fear of contracting an infectious disease while at work (HIV/AIDS, hepatitis, and tuberculosis), and the impact fear of and exposure to infectious disease have on correctional officer job stress and satisfaction. Random sample data were collected from 2,999 male and female officers from across the state of Texas to assess job stress, satisfaction, personal safety, and exposure to infectious disease. Ordinary Least Squares analyses indicated that fear of disease was positively correlated with job stress, and inversely correlated with job satisfaction. Exposure to disease however, failed to yield any significant effects on job stress or satisfaction. Officers who felt that their supervisors were supportive of them on the job reported less stress and higher satisfaction levels, while perceived dangerousness of the job was positively correlated with job stress. These findings highlight the importance of supervisory support as well as continuous, in-depth education and training on infectious diseases for officers.     

Predicting work-related stress in correctional officers: A meta-analysis

The present review examined the predictors of job stress in correctional officers and marked the first meta-analysis of this topic area. Twenty studies were selected for inclusion, producing 191 individual effect size estimates. Overall, the findings revealed that work attitudes (i.e., participation in decision-making, job satisfaction, commitment, and turnover intention) and specific correctional officer problems (i.e., perceived dangerousness and role difficulties) generated the strongest predictive relationships with job stress. Furthermore, both favorable (i.e., human service/rehabilitation orientation and counseling) and unfavorable (i.e., punitiveness, custody orientation, social distance, and corruption) correctional officer attitudes yielded moderate relationships with job stress, with the country of study emerging as a critical moderating variable. The weakest correlates of job stress were demographic variables and job characteristics (e.g., security level). The implications of these findings are discussed and directions for future research are provided.     

The social dimensions of correctional officer stress

Based on a survey of line staff in a southern correctional system, we analyzed how various stressors, coping factors, and status characteristics influenced three types of stress: work stress, job dissatisfaction, and life stress. The stressors of role problems and perceived dangerousness were positively related to multiple forms of stress. While supervisory support mitigated both work stress and job dissatisfaction, the effects of other coping factors were variable. Black and educated officers had higher levels of dissatisfaction, while female officers experienced more stress on the job. Taken together, the independent variables in our framework accounted for a large amount of the variance of work stress, a moderate amount of job dissatisfaction, and a relatively low amount of life stress. Apart from the specific findings, the data suggest that theoretical models of officer stress must incorporate coping factors and specify how the dimensions of an officer's occupational role and personality differentially impact on distinct types of stress.     

The Impact of the Work Environment on Prison Staff: The Issue of Consideration, Structure, Job Variety, and Training

Correctional staff are instrumental in ensuring the success of any correctional institution; therefore, investigating how the work environment impacts correctional workers is essential. To determine the effects of supervisory consideration, supervisory structure, job variety, and perceptions of training on correctional staff job stress, job satisfaction, and organizational commitment, data from a survey of staff at a Midwestern private correctional facility were examined. The Ordinary Least Squares regression results indicate that each of the work environment factors had a significant impact on one or more of the three outcomes. Specifically, supervisory consideration and perceptions of training decreased job stress. Supervisory consideration, job variety, and perceptions of training had positive effects on job satisfaction. Finally, supervisory consideration, supervisory structure, job variety, and perceptions of training had positive relationships with organizational commitment.     

INDIVIDUAL AND ORGANIZATIONAL DETERMINANTS OF CORRECTIONAL OFFICER ATTITUDES TOWARD INMATES*

This paper analyzes the impact of individual attributes and organizational influences in the determination of correctional officers’attitudes toward inmates. Drawing on survey data from 179 line-level correctional officers, the analysis evaluates the expectations of prison reformers that more highly educated, female, and minority officers will hold more positive attitudes toward their inmate clientele. Contrary expectations drawn from the sociology of work literature suggest that the work-role socialization will overshadow the effect of individual attributes in the determination of officer attitudes. The analysis reveals that minority officers hold more positive orientations toward inmates, while education and gender exert no impact. In addition, organizational-level characteristics are also important in the prediction of officer views of inmates. These findings suggest that correctional reforms that focus primarily on changing the demographic composition of correctional officers are quite unlikely to ameliorate significantly the tension in today's prisons. It is necessary for both reformers and social scientists to develop more sophisticated analyses of the interplay between individual attributes and work organization characteristics and their joint effects on behavior in the prison setting.     

The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment

Correctional staff are the heart and soul of any correctional facility. While there was a significant body of research on the impact of the work environment on correctional staff, this study sought to expand that knowledge by examining the effects of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment. Multivariate models were estimated. Both forms of organizational justice had negative effects on job stress and organizational commitment; however, only procedural justice, but not distributive justice, had a significant impact on job satisfaction.     

Gender differences in occupational characteristics of Canadian correctional officers

As women have increasingly become employed as correctional officers in prisons for male offenders, questions have been raised as to how they may, or may not, differ from their male counterparts. To examine this issue questionnaires were sent to all 866 correctional officers who directly supervised male offenders in five prisons operated by the Correctional Service of Canada. Responses were obtained from 339 officers (39%), 86% of which were male and the remaining 14% female. Female officers were more likely to be unmarried, better educated, less interested in the custody aspect of the correctional officer role, younger, have less experience as a correctional officer, have higher levels of job satisfaction, and be more accepting of women as correctional officers than were their male colleagues. No gender related differences were found in the variables of race, rank, security level worked, stress level, and quality of the working relationship experienced with coworkers. Implications of the findings are discussed     

Officer Preferences for Male Backup: The Influence of Gender and Police Partnering

Much of the extant literature regarding women in policing focuses on job stress, perceptions of job performance, and inherent difficulties associated with their immersion in a traditionally male-dominated profession. Little attention, however, has been given to perceptions regarding gender and backup preferences among police officers. This study sought to examine the impact of professional and demographic characteristics of municipal police officers in a southern state on preferences for male police officers as backup. Multivariate analysis indicated that gender, partner status, race, and marital status significantly impacted officer preferences for male backup. However, further examination of the interaction effect between gender and partner status revealed a gap in the preferences for officers with no partners. Although officers with no partners reported lower overall preferences for male backup than officers with female or male partners, the disparity of preference between male and female officers with no partners was sizeable.     

PERCEPTIONS OF THE WORK ENVIRONMENT AMONG CORRECTIONAL OFFICERS: DO RACE AND SEX MATTER?*

This article examines the relationship between race and sex and perceptions of the work environment among correctional officers. It addresses four central questions: (1) Are there race and sex differences among correctional officers in their perceptions of the work environment? (2) Do characteristics of the job and the institutions in which officers work account for these differences? (3) Do these differences attenuate over time? (4) Are there factors that mediate the relationship between race and sex and perceptions of the work environment? These issues are explored using data drawn from the correctional officer sub-sample (N= 2,979) of the 1992 administration of the Prison Social Climate Survey. Findings indicate that race and sex do play a role in shaping officers’ perceptions of the work environment, that these differences between groups are not completely accounted for by job or institutional characteristics and do not attenuate over time, and that there are factors that mediate the relationship between race and sex and workplace perceptions. Among minority male officers, greater efficacy in working with inmates appears to be an important factor in creating lower levels of job stress, while white female officers’ higher levels of overall job satisfaction are accounted for largely by a more positive evaluation of the quality of supervision.     

A research note on the association between work–family conflict and job stress among Chinese prison staff

Job stress, which has been found to have numerous negative effects on U.S. correctional staff, occurs as a result of stressors in the work environment. Recent research in the U.S. suggests that work–family conflict (e.g. time-based conflict, strain-based conflict, behavior-based conflict, and family-based conflict) may contribute to job stress for correctional staff. This exploratory study examined how different dimensions of work–family conflict were associated with job stress by surveying 322 staff at 2 Chinese prisons, 1 for male inmates and 1 for female inmates, in Guangzhou. An Ordinary Least Squares regression equation was computed with the job stress index as the dependent variable, and the personal characteristics (i.e. age, tenure, gender, educational level, and marital status) and the four work–family conflict variables as the independent variables. The independent variables explained about 49% of the observed variance in the job stress variable. The personal characteristics, time-based conflict, and family-on-work conflict did not have a statistically significant association with job stress in the multivariate analysis, but both strain-based conflict and behavior-based conflict had negative associations.     

Perceived workplace adversity and correctional officer psychological well-being: an international examination of the impact of officer response styles

Correctional officers work in a highly challenging environment and are at a heightened risk of a range of negative stress-related health conditions. This study examines how correctional officer responses to adversity moderate the association between perceived workplace adversity and psychological well-being. The aim was to assess the degree that perceived workplace adversity predicts correctional officer psychological well-being and the subsequent impact on negative organizational outcomes such as absenteeism, presenteeism and job dissatisfaction. Hundred and seventy four officers completed an online questionnaire including measures of perceived workplace adversity, officer responses, psychological well-being and organizational impact. Structural Equation Modelling revealed that a heightened perception of workplace adversity predicted lower psychological well-being and in turn increased negative organizational impacts. Analyses indicated that using an interpersonal/solution focused response style moderated the relationship between perceived workplace adversity and psychological well-being, reducing its negative impact on well-being and in turn the frequency of negative organizational impacts. These findings offer insight into how officers’ perceptions of their working environment and how they respond to workplace adversity influence their psychological well-being and the organizations that employ them.     

Occupational stress and the line correctional officer

Stress is clearly a part of the human condition, especially in today’s crowded and complex society. In the criminal justice system in particular, occupational stress can be seen to be a problem for its employees. The present study examined aspects of stress for the line correctional officer, utilizing a number of approaches. Situations perceived as stressful were identified by interviews conducted with correctional officers. Information was then gathered by interviewing a second sample as to the types of coping responses available to correctional officers in these situations. The results indicated that officers reported periodic work overload, the handling of promotions, and conflicts with supervisors and initiates to be the most stressful situations. Correctional officers also indicated that in most of the stressful situations generated, there were few coping responses available to them, and that they had little or no control over these situations. Since most of the situations presented to correctional officers resulted in no constructive coping responses, the hypothesis was advanced that correctional officers who stay on the job develop cognitive coping processes in order to handle stressful situations. Furthermore, correctional officers tended to deny the stresses of the occupation and consequently experience feelings of helplessness and alienation.     

The impact of work-family conflict on correctional staff job satisfaction: An exploratory study

Correctional staff job stress has grown dramatically as a result of the increase in inmate populations, legal interventions, and competing ideologies. A wealth of literature has been published on correctional staff job stress. This literature, however, has failed to address the impact of work-family conflict on correctional staff job satisfaction. A survey, administered to correctional staff at a midwestern prison, reveals that role ambiguity and work-on-family conflict have a significant negative effect on correctional staff job satisfaction, while family-on-work conflict does not. Implications are discussed.     

An investigation into the risk perceptions held by maximum security correctional officers

Maximum security correctional officers play a crucial role in the establishment of order within their respective institutions of employment, yet they are also exposed to numerous occupational dangers that can threaten their general welfare. When they perceive high levels of injurious risk from workplace hazards, this cannot only jeopardize their job performance but lead to a poorly managed prison institution. Currently though, few studies have explored correctional officer perceptions of workplace dangers and risks, and even fewer have explored the factors that influence officer perceived risk of injury. Questionnaire data from a statewide population of maximum security correctional officers (N?=?649) were gathered in order to examine officer perceived risk of injury from workplace dangers, and the antecedents to this judgment. Results illustrated how officers perceived a high degree of injurious risk from their work, and that their risk perceptions were largely a product of psychological features of dangers. Theoretical and policy implications are discussed.     

Leave it at the gate: job stress and satisfaction in correctional staff

Though academic literature firmly establishes an inverse relationship between job stress and job satisfaction, global correctional studies fail to examine the extent of that affiliation on overall correctional job satisfaction. As such, this study uses a faceted approach to explore underlying relationships between organizational, job, and personal characteristics of correctional staff and causes of job stress and satisfaction. Using the Job Satisfaction Survey, nine aspects of job satisfaction are considered. The Work Stress Scale for Correctional Officers’ analyses of five areas of stress directly related to correctional environments. This study examines both uniform and nonuniform staff assigned to a minimum security prison. On average, staff scored well below the average American worker on the Job Satisfaction Survey. Job satisfaction was predicted exclusively by job characteristics or stressors, including the job itself, role conflict, and ambiguity, and the physical condition of the prison, while employee demographic variables and variables that measure healthy lifestyles (such as sleep and exercise) were not significant predictors. While job stress does predict a substantively significant portion of job satisfaction (21%), there is still room to improve prediction.     

Correctional officer attitudes toward inmates and working with inmates in a “get tough” era

The past few decades have seen an ideological shift to a more punitive attitude in policy and practice toward crime and criminal offenders. This study examined the orientation of local correctional officers toward inmates and worked with inmates to ascertain whether their attitudes mirror this punitive inclination. Findings indicate that despite the more punitive sentiment among the public and policymakers, officers still do not express a punitive attitude toward inmates and generally support rehabilitation programs for inmates. The study also looked at the impact of several individual characteristic and work variables on officer attitudes. Results show work variables are more strongly associated with attitudes among correctional officers. The implications of this research for correctional management are discussed.     

Occupational hazard: Predictors of stress among jail correctional officers

The plethora of literature on correctional officers and the work environment, more specifically occupational stress, has focused almost exclusively on officers working in prison facilities. The primary purpose of the current study was to examine the predictors of occupational stress and general stress among 373 jail correctional officers in one state in the Northeast, using the Stressors identified in the previous literature on prison correctional officers and occupational stress. The results indicated that organizational strengths, perceived danger, role problems, and job satisfaction were significant predictors of both occupational and general stress. In addition, gender and salary predicted occupational stress while correctional experience and training predicted general stress. Suggestions are made for administrators, as well as future research on the workplace experiences of correctional officers.     

Does the job matter? Comparing correlates of stress among treatment and correctional staff in prisons

The wealth of literature on stress in the correctional workplace focused on correctional officers, frequently ignoring treatment personnel employed in these same institutions. This study advanced the literature on correctional workplace stress by: (1) testing for differences in workplace stress between correctional officers and treatment personnel, (2) examining personal and environmental factors to determine whether distinct precursors to stress existed for these two groups, and (3) utilizing multiple measures of stress. Self-report survey data from 3,794 employees in ten adult prisons in a southwestern state demonstrated that both groups of employees reported moderately high levels of job stress and stress-related health concerns. Apart from perceptions of safety, sources of stress as well as protective factors against stress were similar for both groups with environmental factors demonstrating the most robust impact.     

The Issue of Control in Jail: The Effects of Professionalism,Detainee Control,and Administrative Support on Job Stress,Job Satisfaction,and Organizational Commitment among Jail Staff

Jails are important, yet understudied, components of the American criminal justice system. While most research on correctional personnel has focused on prisons, a growing body of work is beginning to emerge on jails. This is encouraging given the unique circumstances that occur within jail environments (e.g., diversity and mobility of offenders, health issues among detainees, overcrowding, lack of training among staff, etc.). Given these conditions, the staff members who run jails become the glue that holds them together. The following study contributes to this burgeoning area of empirical inquiry by examining a variety of antecedents of job stress, job satisfaction, and organizational commitment among jail personnel. Using survey data collected from a large county correctional system in Orlando, Florida, the findings indicate that staff perceptions of professionalism, detainee control, and administrative support all significantly impact degrees of job stress, job satisfaction, and organizational commitment.     

Correlates of correctional officer job stress: The impact of organizational structure

Corrections can be a very stressful occupation, producing many negative outcomes for employees. These outcomes, both mental and physical, not only affect the employee, but the entire organization. A large body of literature has focused on identifying correlates of correctional staff job stress; yet, not all of the possible correlates have been studied. One area that has received little, if any, attention is the impact of the organizational structure on correctional job stress. Organizational structure includes issues of centralization, instrumental communication, integration, and organizational justice. The results of multivariate analysis indicate that instrumental communication and procedural justice have a direct effect on correctional staff job stress.