PUBLIC ENTREPRENEURSHIP: RHETORIC,REALITY, AND CONTEXT

ABSTRACT

Public Entrepreneurship: Rhetoric, Reality, and Context

The concept of entrepreneurship has entered the discourse of public management amongst practitioners and scholars across a range of different public service organisations in different countries. It has been recognised, for example, in the UK,[1] 1999. Modernising Government: White Paper London: HMSO. Cabinet Office [Google Scholar]the USA[2] Osborne, D. and Gaebler, T. 1992. Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector Reading MA: Addison Wesley. [Crossref] , [Google Scholar]and Australia[3] Wanna, J., Forster, J. and Graham, P., eds. 1996. Entrepreneurial Management in the Public Sector Brisbane, , Australia: Centre for Australian Public Sector Management.  [Google Scholar]and variously interpreted by its promoters as:

• An integral part of a transformational political philosophy, affecting not just the delivery of public services but also community life (e.g., the ‘Third Way’ in the UK).

• More modestly, a response to the ‘dead hand’ of bureaucracy which inhibits public organisations becoming more responsive to their customers, clients and communities,

• A way of allowing public service managers the ‘freedom to manage’, deploying skills and approaches identified with private sector management.

Entrepreneurship is used primarily to make normative judgements. The form that entrepreneurship takes in a public service management context and the extent to which it exists, are undeveloped empirical questions. This paper examines three main sets of questions:

• Why there has been a call for entrepreneurial government–the rhetorical dimension.

• What practising managers perceive the term to mean to the services they are responsible for–the reality dimension.

• Whether public entrepreneurship has any meaning outside of the particular political, economic and social context found in western, industrialised democracies–the context dimension.

The paper explores the nature of the discourse within which notions of public entrepreneurship are located and given legitimacy by different groups of stakeholders. It also seeks to uncover some variables that have an impact upon the practice of public entrepreneurship in different countries, organisations and social, economic and political cultures and organisations.

Although organisations such as the OECD identify universal themes and trends in the delivery of public services, there is little empirical evidence of convergence or universality.[4] Pollitt, C. 2001. ‘Clarifying Convergence: Striking Similarities and Durable Differences in Public Management Reform’. Public Management Review, 3(4): 471–492. [Taylor & Francis Online] , [Google Scholar]This paper notes that although the concept of entrepreneurship is not unique to one or two contexts, there is limited convergence on what it means and whether and how it is ‘practised’.     

Mapping Organizational Units in the State: Challenges and Classifications

The article discusses possible answers on three key questions for attempts at mapping the pattern of state organizations:

1. What constitutes a state organization?

2. What constitutes one state organization?

3. What constitutes different types of state organizations?

The main focus is on structural relations within and between organizational units, but the article also draws upon other classifications of units from the academic literature in organization theory and public administration. As an illustration, the article also outlines how these questions have been handled in the development of the Norwegian State Administration Database.     

Government,Effectiveness, Performance,and Local Property Values

Abstract

We offer a practical measure of local government effectiveness in the provision of public services relating service expenditures to aggregate property value. Building on the work of Brueckner (1979 Brueckner, J. K. 1979. Property values, local public expenditure, and economic efficiency. Journal of Public Economics, 11: 223–246.  [Google Scholar], 1982 Brueckner, J. K. 1982. A test for allocative efficiency in the local public sector. Journal of Public Economics, 19: 311–331. [Crossref], [Web of Science ®] , [Google Scholar], 1983 Brueckner, J. K. 1983. Property value maximization and public sector efficiency. Journal of Urban Economics., 14: 1–16.  [Google Scholar]) and Henderson (1990, 1995) we present an aggregate property value maximization model where levels of local public services are capitalized into aggregate property values. Using data for Wisconsin municipalities we demonstrate that service expenditure levels, and simultaneously corresponding taxation levels, are suboptimal and should be increased. The aggregate property value maximization test suggests that local public services in Wisconsin are consistently under-provided. By monitoring local property values officials can objectively measure if public services are being provided in an optimal manner.     

Book Reviews

Abstract

Since the Grabiner Report in 2000 Grabiner, Lord. 2000. The Informal Economy: A Report by Lord Grabiner QC, London: HM Treasury/The Stationery Office Ltd..  [Google Scholar] there has been growing concern on the part of government over the scale of the informal economy. Most of the proposals to address this growth have focused on ways to deter such activity. But there have also been efforts to assist those who wish to legitimise their activities. This paper argues that a social enterprise approach to formalisation would be of benefit to tackling joblessness and social exclusion as well as generating further social economic activity in deprived neighbourhoods. The paper draws upon review research and original research work currently being conducted into formalisation strategies.     

The Imperative for Building Value Reciprocity Between Society and City Hall: Implications for Local Government Ethics Building in Serbia and Montenegro

Beyond the role of providing public goods, local public organizations contribute to the governance process by influencing social inclusion and development (Brinkerhoff, 2008 Brinkerhoff, D. W. 2008. The State and international development management: Shifting tides, changing boundaries, and future directions. Public Administration Review, 68(6): 985–1001. [Crossref], [Web of Science ®] , [Google Scholar]). Democracy building needs citizen input and accountability to ensure legitimization by society. Using survey data from public managers in local governments in Serbia and Montenegro, this study provides an analysis of the state of ethical systems in local governments. Organizational law and order were found to be the primary ethical focus while ethical outcomes often neglect social needs. Conclusions reveal that clear linkages between society and local public organizations can establish sustainable ethical behavior among local government managers.     

From Witchcraft to Proposed Twenty-First Century Reforms: The Ongoing Saga of Training and Development in Canadian Government

[In the federal government of Canada] … up to ten or fifteen years ago, the use of the title personnel officer or training officer would have been sufficient to have one tried for witchcraft.1 Cloutier, S. 1972. “The personnel revolution: an interim report, 1965”. In The Biography of an Institution: The Civil Service Commission of Canada, 1908–1967 Edited by: Hodgetts, J.E., McCloskey, W., Whittaker, Reginald and Wilson, V. Seymour. 457 ppLondon and Montreal: McGill-Queens University Press.  [Google Scholar] a ^aNote: (a) In Canada the terms, “Civil Service” and “Public Service,” are used synonymously. (b) Values are defined in this article as enduring beliefs that influence the choices we make from available means and ends.

—Commissioner Sylvain Cloutier of the federal Civil Service Commission, June 19, 1965. (Comment attributed to CH Bland, Chairman of the Public Service Commission of Canada)     

Localizing the Private Sector Workforce in the Gulf Cooperation Council Countries: A Study of Kuwait

The Gulf States have the highest numbers of migrant workers in the world (Shah, 2006 Shah, N. 2006. Restrictive labour immigration policies in the oil-rich Gulf: Effectiveness and implications for sending Asian countries. United Nations Expert Group Meeting on International Migration and Developments in the Arab region. 2006, Beirut, Lebanon.  [Google Scholar]). The rapid economic growth these states have witnessed over the last five decades has made them an attraction to foreign labor from around the world. This study explores the problem of the low rate of citizens working in the private sector in the Gulf Cooperation Council (GCC) states, with a focus on the State of Kuwait. In order to gain a better understanding of the phenomenon under study, the problem is contextualized in the wider region by examining localization efforts in two other GCC countries: the United Arab Emirates (UAE) and Saudi Arabia. Considering the similar demographical, economic, and social conditions among GCC countries, the study was conducted in the State of Kuwait.     

Muslims in Ottoman Europe: Population from 1800 to 1912

Work in the Baltic area is not easy and will not become so in the near future.

1. One has to command a number of languages in order to contribute.

2. The number of scholars interested in the Baltic is not great and they are widely dispersed. Hence, cooperation is impeded.

3. A student or scholar must become a Baltic specialist in terms of some other academic discipline.

4. Materials needed for studying the Baltic at a distance are scarce and dispersed. Even the best library holdings are none too extensive and existing collections are all too often not catalogued.

There are, however, positive aspects.

1. One can go to the area for short‐term visits with an idea of gaining insight into the locality and establishing personal contacts with resident scholars.

2. Funds, while not ample, are no more restricted than in other academic enterprises. In some respects, money is the resource most available.

     

Child Welfare's Iron Cage: Managing Performance in New Zealand's Child Welfare Agency

The purpose of this article is to explain the performance management practice in use within one of New Zealand's public service agencies—Child, Youth and Family Services. These practices are described with reference to New Zealand's formal model of public sector management and the professional social work model understood by the majority of the agency's staff. The article draws on recent research into performance management practices in nine of New Zealand's public service agencies that included Child, Youth and Family Services. This involved a number of semi-structured interviews with managers and staff from the national, regional, and local levels of each agency together with a review of relevant documentation.

It is argued that performance management practices exist on a continuum representing the “rationality of control” which extends from a regulative control model of rules and fixed targets to one that is more reliant on shared understandings, learning, and flexible targets. It is further suggested that the institutional structures underlying this continuum determines the extent to which performance management practices within individual agencies are loosely coupled with those used for purposes of external accountability.

The article highlights the tension that exists in an organization that encompasses the substantive logic of “a values-based profession” (Ronnau, 2001 Ronnau, J. P. 2001. “Values and ethics for family-centered practice”. In Balancing family-centered services and child well-being: Exploring issues in policy, practice theory, and research, Edited by: Walton, E., Sandau-Beckler, P. and Mannes, M. 34–54. New York: Columbia University Press.  [Google Scholar]) but which is bound by the formal, instrumental rationality implicit in its system of external accountability that, it has been claimed, “reduces a complex reality to something simplistic and one dimensional” (Tilbury, 2004 Tilbury, C. 2004. The influence of performance measurement on child welfare policy and practice. British Journal of Social Work, 34: 225–241. [Crossref], [Web of Science ®] , [Google Scholar]). It, therefore, argues that the formal model of performance measurement and management of the public service should encompass the broader information and rationality used by managers within public service agencies.     

RESOURCE CONSTRAINTS IN INFORMATION SYSTEMS DEVELOPMENT: A LAND MANAGEMENT CASE STUDY

Network analysis of information systems management is the focus of this study. Its premise is that resource scarcity will force public sector organizations to integrate and coordinate systems development tasks with other agencies in ways that will give rise to networked interorganizational capabilities. Emphasis is placed on the effect that the joint adoption by public organizations of advanced information technologies is likely to have on existing approaches to managerial decision making, particularly in the federal bureaucracy. Information models of organization suggest that expanded information processing capacity can correspondingly increase institutional capability and responsiveness, although information technology (IT) also tends to generate increasingly complex internal and external demands on the information management capacities of organizations.[1] Malone, T. W. and Crowston, K. 1994. The Interdisciplinary Study of Co-ordination. ACM Computer Surveys, 26(Spring): 87–119. [Crossref] , [Google Scholar] In interorganizational domains, a history of technical collaboration, along with shared missionx and common interests, conditions the process of adoption of information systems. A case study of a partnership between the Bureau of Land Management and the Forest Service in an effort at the joint development of a major computer information system will indicate the need for new approaches to the management and evaluation of coordinated IT projects capable of sustaining organizational innovation. One important issue is the relationship between the cultures and practices of emergent team-led management and established centrally directive management.

An assessment of the BLM Automated Land and Mineral Records System (ALMRS) indicates that, as adversity and uncertainty increase, institutional capacity and efficacy may also increase proportionally, and resource constraint might actually prompt the development of new organizational capabilities. For this somewhat paradoxical outcome to obtain, however, public agencies must address information demands flexibly, adaptively, and cooperatively, modifying their management systems in complementary ways. They can, for instance, tackle the high costs of information system deployment by sharing expertise through interorganizational networks of user-experts. However, information systems innovation requires the corresponding development of organizational and managerial capabilities. A movement toward decentralization and teamwork may be expected to require new, integrative, forms of information systems management, and political management skills need to be brought into play to stave off external threats long enough for these changes to occur. Absent these enabling conditions, fledgling or even established team approaches to information systems development may be in jeopardy.     

CHANGING DEVELOPMENTS IN NPM

Global developments have meant that nations increasingly compete on a variety of levels.[1] The OECD Report on Regulatory Reform, vol. I and II. OECD, Paris, 1997. [Google Scholar]The basis of competition between nations is not only in terms of market share, but also in the scale, shape and role of their public sectors and the regulatory regimes that are emerging within them. Since the early 1980s there has been growth in industrialised economies and increasing attempts across a large number of different jurisdictions to scale down and reform the large public sectors characteristic of the old Soviet bloc countries and to a lesser extent ‘welfarist’ social democratic regimes.     

THE INTERNET AND DEMOCRACY: THE CAUSAL LINKS BETWEEN TECHNOLOGY AND POLITICS

Abstract

This paper strives to explicate the causal links between changing technology and democratic governance. Its overarching goal is to define the relevant concepts of communication and governance and more importantly, to focus empirical observations on the critical dimensions of a multifaceted phenomenon. The analysis focuses on three key links in this causal chain. The first is the effects of technological in novation on different communication activities. The second link involves the role communication and information play in democratic governance. The final is the social and political mechanisms by which technological innovations are introduced within and transform democratic processes and institutions. We argue that a sharper understanding of these three essential links will enable the growing numbers of researchers interested in electronic democracy to employ the massive social experiment the Internet represents to clarify and further democratic theory itself.

The rise of the Internet has led to a burgeoning literature on the probable effects of emerging information and communication technologies (ICTs) on democratic processes. The breadth of the debate is impressive, largely due to the complexity of democratic governance and the historic implications of the information age. Those venturing into this literature, however, are met with a confusing tangle of propositions, many of which are contradictory and all of which are interrelated in unexplicated ways. Fears of social polarization due to inequitable access to ICTs or of increasing govern-ment intrusion into our private lives are juxtaposed against the promise of rejuvenated political participation engendered by new communication channels. Visions of citizens being empowered by ubiquitous access to government information are tempered by warnings of information overload.

This paper strives to clarify the links between changing technology and democratic governance. Analysts observe technology driving a number of profound changes in our communication systems: costs are plummeting, advanced capabilities are becoming increasingly easy to use, interconnected networks enable users to access information stored on millions of computers, the Internet enables whole new populations to broadcast content, and real time as well as asynchronous multicasting support entirely new modes of communication. Unfortunately, much of the writing on electronic democracy treats technological advance as a deus ex machina inextricably leading to a certain final outcome. Critical causal links remain implicit. In what ways does the Internet improve and qualitatively change existing and already quite advanced communication systems? What specific roles do information and communication play in democratic governance? What are the social and political mechanisms by which technologies affect democratic processes and institutions?

Greater attention to these linkages is warranted for a number of reasons. Both democratic governance and modern communication systems are complex and multifaceted. Theory is needed to define the relevant concepts and to focus empirical observations on the critical dimensions of these phenomena. Moreover, the history of technological prognostication is littered with faulty predictions of the impacts of new technologies.[1] Pool, I., ed. 1977. The Social Impact of the Telephone 502Cambridge, Massachusetts: The MIT Press.  [Google Scholar] These impacts only become apparent slowly over many years, and they are often small and unanticipated.[2] Abramson, J.R., Arterton, F.C. and Orren, G.O. 1988. The Electronic Commonwealth: The Impact of New Media Technologies on Democratic Politics 331New York: Basic Books. They argue that television did not significantly effect campaign politics until the late 1960s, about 20 years after the boom in television broadcasting began. See also, Berry, J.M.; Portnoy, K.E.; Thomson, K. The Rebirth of Urban Democracy; The Brookings Institution: Washington, DC, 1993; 326 pp. In their thorough examination of the effects of formal citizen participation mechanisms, they found that political institutions designed to improve communication between citizens and their local governments led to only small changes in political outcomes, processes, and citizen attitudes. [Google Scholar] Consequently, researchers require a comprehensive understanding of the phenomena under investigation to interpret the long-run implications of intermediate outcomes. Finally, with a sharper understanding of the linkages between technology and governance, researchers will be better prepared to employ the massive social experiment represented by the Internet to clarify and further democratic theory itself.

This project extends well beyond the scope of a single paper, and our aims here are accordingly modest. We do not present a grand theory of communication technology and governmental reform. Rather, we define the necessary elements of such a theory and elaborate these elements employing existing concepts from communication studies, political science, and other disciplines. The paper proceeds as follows. We begin by noting five empirical observations that must shape theory. Then we proceed to define and discuss three necessary elements of a theory of communication technology and democracy. Conclusions follow.     

(Gendered) War

Kurzman (2004) Kurzman, C. 2004. “Conclusion: Social movement theory and Islamic studies”. In Islamic activism: A social movement theory approach, Edited by: Wiktorowicz, Q. 289–303. Bloomington: Indiana University Press.  [Google Scholar] argued that social movements research and Islamic studies “followed parallel trajectories, with few glances across the chasm that have separated them.” This article will illuminate one influential process that has relevance to both these areas, the use of small groups for the purpose or radical mobilization. Specifically, it examines the impact of the use of small Islamic study groups (usroh and halaqa) for fundamental and radical Islamic movements. Although small-group mobilization is not unique to Islam, the strategic use of these study groups empowered by the Islamic belief system has yielded significant returns in capacity building for high-risk activism.     

Implementing IFRS in Local Government: Institutional Isomorphism as NPM Goes Mad?

Abstract

The impact the International Financial Reporting Standards (IFRS) has on business has been considered by various authors, such as Jones and Higgins (2006 Jones, S. H. and Higgins, A. D. 2006. Australia's switch to international financial reporting standards: a perspective from account preparers'. Accounting and Finance, 46: 629–652. [Crossref], [Web of Science ®] , [Google Scholar]). However, there has not been the same research conducted with respect to local government. As Australia and New Zealand are leading the world by being the first to introduce IFRS into local government financial reporting, this study is timely in order todetermine the impact of compliance on local government. With the New Public Management (NPM) introduced in the late 1970s, accrual accounting and the desire to enhance transparency became embedded in financial reporting across the world. The paper adds to the growing literature on institutional theory with results of the study suggesting that a form of coercive isomorphism is present in regards to local government compliance with IFRS. It also suggests that the philosophy behind NPM – especially that espousing the benefits of public sector reporting in a private sector vein–may not be as relevant to Australian local government as the policy makers would have us believe. The thrust to implement IFRS may have finally pushed local government into a world they struggle to cope with. For example, findings indicate that there is now, more than ever, a perception in the community that the bottom line is an important indicator of a council's performance. Results reported here determined that the implementation process was time-consuming and costly with, in general, very little perceived benefit. Councils are conforming to the coercive pressure from legislative bodies, but they are not converging as part of the ‘transaction-neutral’ reporting regime.     

When the Government Governs: Closing Compliance Gaps in Danish Employment Policies

Governance theory and research start from the assumption that in modern decision-making systems no formal control system can dictate the terms of the relationship between the plurality of interdependent actors and organizations (Chhotray &; Stoker, 2010 Chhotray, V. and Stoker, G. 2010. Governance theory and practice —A cross-disciplinary approach, Basingstoke, , UK: Palgrave Macmillan.  [Google Scholar]). In this article, we present the story of a government fixated on reasserting control in the age of governance. The government would not accept compliance gaps in policy implementation and deliberately redesigned the governance structure to achieve greater compliance and central control. The case is implementation of employment policies in Denmark. After reviewing the available evidence, we find that central decision makers have been successful in narrowing the former compliance gaps between policy objectives and local implementation. Although compliant implementation is not the same as effective or successful problem solving, the case shows that determined governments can succeed in reinforcing central democratic control over complex implementation processes.     

Sonic diaspora,vibrations, and rhythm: thinking through the sounding of the Jamaican dancehall session

Abstract

The propagation of vibrations may provide a better way of understanding the spread of diasporas than the conventional focus on the circulation of products (Hall 1980 Hall, S. 1980. “Encoding/decoding”. In Culture, media, language, Edited by: Hall, S., Hanson, D., Lowe, A. and Willis, P. 122–127. London: Unwin Hyman in association with the Centre for Contemporary Cultural Studies.  [Google Scholar], Appadurai 1986 Appadurai , A. 1986 . The social life of things: commodities in cultural perspective . Cambridge : Cambridge University Press .[Crossref] , [Google Scholar], 1996 Appadurai, A. 1996. Modernity at large: cultural dimensions of globalization, Minneapolis, MN: University of Minnesota Press.  [Google Scholar], Gilroy 1993a Gilroy, P. 1993a. The black Atlantic: modernity and double consciousness, London: Verso.  [Google Scholar], Brah 1996 Brah, A. 1996. Cartographies of diaspora: contesting identities, London: Routledge.  [Google Scholar]). Jamaican sound systems operate as a broadcast medium and a source of CDs, DVDs, and other commercial products (Henriques 2007a Henriques, J. 2007a. “The Jamaican dancehall sound system as a commercial and social apparatus”. In Sonic synergies: music, identity, technology and community, Edited by: Bloustein, G., Peters, M. and Luckman, S. 133–146. London: Ashgate.  [Google Scholar]). But the dancehall sound system session also propagates a broad spectrum of frequencies diffused through a range of media and activities – described as ‘sounding’ (following Small's 1998 concept of ‘musicking’). These include the material vibrations of the signature low-pitched auditory frequencies of Reggae as a bass culture (Johnson 1980 Johnson, L.K. 1980. Bass culture, [LP] London: Island Records.  [Google Scholar]), at the loudness of ‘sonic dominance’ (Henriques 2003 Henriques, J. 2003. “Sonic dominance and the reggae sound system”. In Auditory culture, Edited by: Bull, M. and Back, L. 451–480. Oxford: Berg.  [Google Scholar]). Secondly a session propagates the corporeal vibrations of rituals, dance routines, and bass-line ‘riddims’ (Veal 2007 Veal, M. 2007. Dub: songscapes and shattered Songs in Jamaican reggae, Middletown, CT: Wesleyan University Press.  [Google Scholar]). Thirdly it propagates the ethereal vibrations (Henriques 2007b Henriques, J. 2007b. “Situating sound: the space and time of the dancehall session”. In Thamyris/intersecting: place, sex and race, Edited by: Marijke, J. and Mieskowski, S. 287–309. Sonic interventions.  [Google Scholar]), ‘vibes’ or atmosphere of the sexually charged popular subculture by which the crowd (audience) appreciate each dancehall session as part of the Dancehall scene (Cooper 2004 Cooper, C. 2004. Sound clash: Jamaican dancehall culture at large, New York: Palgrave. [Crossref] , [Google Scholar]). The paper concludes that thinking though vibrating frequencies makes it easier to appreciate how audiences with no direct or inherited connection with a particular music genre can be energetically infected and affected – to form a sonic diaspora.     

Modernising local government: The impact of new political arrangements on chief officers for leisure and recreation in Wales

Abstract

This paper is concerned with the effects of new forms of executive government on local authority chief officers for leisure and recreation in Wales. Based on a new institutionalist approach to research (Lowndes, 2002 Lowndes, V. 2002. “Institutionalism”. In Theories and Methods in Political Science, 2nd edition, Edited by: Marsh, D. and Stoker, G. Basingstoke: Palgrave.  [Google Scholar]), survey and interview data were gathered during 2004–05. There are four principal findings: (i) effects of changes to the officer structure; (ii) changing emphasis between the centre and services; (iii) changing roles for chief officers; and (iv) impact and changes as a result of the new arrangements. Political modernisation of local government and the narratives of elite actors are highlighted and theoretical implications are advanced in conceptual models.     

Aid-Supported Public Service Reform and Capacity Development in Post-Communist Albania

The national politico-administrative context plays a significant role in the transfer of policy from international (aid) organizations to recipient countries. In this regard, this article attempts to identify and explain some of the intervening variables facilitating the relationship between two actors in the policy transfer process, donors and bureaucrats through the case of administrative reform and capacity development in post-communist Albania, focusing on recent years. Broadly and flexibly drawing on some of the theoretical underpinnings of Dolowitz and Marsh (1996 Dolowitz, D. and Marsh, D. 1996. Who learns what from whom: A review of the policy transfer literature. Political Studies, 44: 343–357. [Crossref], [Web of Science ®] , [Google Scholar])policy transfer conceptual framework as well as the Europeanization theory, the article seeks to provide a greater understanding of the respective roles of those actors and the dynamics of their interaction. Thus, through an analysis of the national political and bureaucratic context, reasons for non-transfer, i.e., perceived failure of administrative reform, are presented in light of the politics of EU accession and conditionality mechanisms used to incentivize the process.