Whose Stories are These?

Phenomenological research investigates the meaning of lived experiences for participants, as well as the implications of those experiences. This chapter presents brief biographical sketches of 12 youth workers who participated in a phenomenological investigation of the experience of self in moments of not-knowing what to do. Each participant's characteristics, professional location in the broad field of American youth work, and circumstances surrounding the experience of not-knowing are described.     

It's Just a Little Too Human: Questions of Vocation

SUMMARY

Among youth workers who experience moments of not-knowing what to do, many often describe their thoughts and reactions to the phenomenon in vocational and existential terms. They ask what right they have to work in the helping professions if they find themselves simply unable to be helpful. In many cases, the vocational crises following experiences of not-knowing contribute to burnout and youth workers' decisions to leave the field altogether. This chapter describes the fourth of five themes associated with youth workers' experiences of not knowing what to do: questions of vocation. In addition to presenting the dominant theme, this chapter discusses the three variations on it, as described by youth worker participants: (a) What am I supposed to do? (b) Who am I to deal with this? and (c) Maybe the problem is me.     

Like a Deer in the Headlights: The Paralysis of Stuckness

When describing how they experience moments of not-knowing, youth workers often talk about a sense of paralysis, as though their uncertainty becomes physically constraining. This chapter describes the first of five themes associated with youth workers' experiences of not knowing what to do: the paralysis of stuckness. In addition to describing and investigating the dominant theme of paralysis, this chapter discusses its three variations, as described by youth worker participants: (a) It's just me, and that's not enough, (b) It's like a mental freefall, and (c) That crushing becomes your world.     

Investigating Not-Knowing: Research Methodology

Phenomenology offers a unique and useful approach to understanding how people experience events or phenomena. The method is particularly instructive in exploring how youth workers experience and make sense of moments of not-knowing in the context of their professional relationships with young people. This chapter provides an introduction to phenomenological research, including its theoretical foundations and procedures. The research methods of this study, including participant recruitment, interview format, data analysis, and presentation, are included, as are the five themes associated with the experience of not knowing what to do: (a) the paralysis of stuckness, (b) features of despair, (c) humiliation and the fear of being found out, (d) questions of vocation and calling, and (e) the transition from not-knowing to knowing.     

Improving Community-Based Youth Work: Evaluation of an Action Research Approach

Few formal post-secondary educational programs in the United States focus on youth work, thus youth workers often enter the field with diverse backgrounds and varying levels of experience working with youth. Drawing on mounting evidence that quality youth service requires skilled staff, professional-development opportunities have received increasing support by agencies and funders. Typically, youth work professional development supports propositional (theory) knowledge learning to develop a more skilled workforce. This article describes an approach to youth work professional development that supports professional-craft knowledge learning (practice wisdom). Based on action research methodology, the approach has been developed over the last three years with groups of youth workers in a public organization. Using program evaluation data over the last two years and university-facilitator reflections, the authors describe what have been found to be the critical components of this approach. Also discussed are implications of using such an approach in day-to-day youth work practice.     

Center Stage: Humiliation,Being Found Out,and the Myth of Supercompetence

Youth workers operate within a professional climate in which competence is perceived to be linked to a worker's ability to respond quickly and effectively to whatever situations clients may present. Many youth workers perceive their own inability to respond in moments of stuckness as indicative of their own failing and lack of professional skill. They often view their colleagues as more equipped and competent than themselves and fear having their own struggles exposed. This chapter describes the third of five themes associated with youth workers' experiences of not-knowing what to do: humiliation and the fear of being found out. In addition to presenting the dominant theme, this chapter discusses the two variations on the theme, as described by youth worker participants: (a) The worst public humiliation and (b) They'll know I'm a fraud. Implicit in both variations is the weight of youth workers' attempts to measure up to the field's myth of supercompetence in their practice.     

The Importance and Benefits of Supervision in Youth Work Practice

This article explores the concept of supervision and its implementation within a youth work context. The article describes and explores a process of staff development facilitated by the author which involved providing supervision training to a group of youth work practitioners at Cork YMCA in Ireland and continuing to meet them on a monthly basis over a period of a year in a mentoring capacity. These sessions provided a supportive space for supervisors and aimed to facilitate a reflective process in relation to their own supervisory practice. This article explores the opportunities and challenges of the supervision process, advocates the importance of supervision in ensuring effective youth work practice, and identifies the beneficial impact of this at a number of levels.     

Use of Self in the Context of Youth Work

Used in the education of counselors, nurses, occupational therapists and social workers, “use of self” is a way of understanding how practitioners bring about human change. In this article, the author discusses how use of self can be applied to youth work and is related to “developmentally responsive practice” thereby providing a deep theoretical construct for understanding youth work as relational. The author concludes by presenting the barriers to the use of self paradigm in the current climate of assessment and accountability, designed to measure static inputs and outputs rather than dynamic systems or ecologies and presents a challenge to the field for designing methodologies that are equally dynamic, responsive and relational.     

Using core competency frameworks to explore the needs of Kenyan youth workers

Since youth work is a relatively new career path, there is debate regarding the competencies necessary to advance overall professional practice. This debate is particularly relevant in African countries, such as Kenya, with a growing number of youth in need of assistance. The purpose of this study was to identify the competencies needed to meet the goals and challenges of Kenyan youth workers, and assess whether these competencies align with prominent youth development competency frameworks. Data were collected from Kenyan youth workers related to the challenges, goals, and barriers they faced. These data were matched to two competency frameworks. Four themes emerged: (1) programs management competencies are most important; (2) holistically developed youth is a primary goal; (3) differences exist in how competency frameworks map to Kenyan youth workers; and (4) all competencies are not equal in the view of youth workers. Implications for program and system development are discussed.     

Contextualizing Not-Knowing: Terminology and the Role of Professional Identity

This chapter provides a context for the concept of not-knowing, including a discussion of how the concept was framed. The experience of not-knowing in professional youth work is framed in relationship to other concepts explored by the social work and therapeutic literature (including vicarious trauma, helplessness, secondary trauma, and burnout), as well as those offered by the limited youth work and nursing literature discussing similar concepts (disruption and hurt, suffering, commitment in spite of conflict, and the struggle to go along when you do not believe). The standing of youth work in the professions and its own struggles to professionalize are explored, with attention to how not-knowing affects and is affected by these efforts.     

Protocols or principles? Reimagining suicide risk assessment as an embedded,principle-based ongoing conversation in youth work practice

Given that suicide is a leading cause of death for young people worldwide, it is likely that youth workers will encounter adolescents who are contemplating ending their lives. Drawing on a larger grounded theory investigation into suicide interventions, in this article the practice of appraising a young person's risk is critically examined using textual analysis of assessment tools and agency policies in conjunction with 19 semi-structured interviews in Western Canada. Analysis revealed that youth workers use a series of predetermined questions with the purpose of identifying the youth's risk level (i.e., high, medium, low) leading to a particular action, which suggests that suicide is predictable and risk is static. This process renders workers blind to the fluidity and uncertainty of suicidality and posit suicide intervention may be reimagined as an embedded, ongoing conversation based on youth work principles.     

Not-Knowing Gives Way to Knowing

One of the few truly reassuring features of not-knowing among youth workers is the realization that not-knowing cannot last forever. Eventually, some feature of the situation shifts, and youth workers move back into the capacity for action. This chapter describes the last of five themes associated with youth workers' experiences of not knowing what to do: Not-knowing gives way to knowing. In addition to presenting the dominant theme, this chapter discusses the three variations on it, as described by youth worker participants: (a) The rousing power of someone else, (b) I have to respond, because no one else will, and (c) The power of winging it.     

Organizational factors that contribute to youth workers' promotion of youth voice

The term youth voice has been identified as a mechanism that helps youth who are participating in out-of-school time programs (e.g., 4-H, Boys & Girls Club, Big Brother/Big Sister) achieve successful outcomes such as improved academic and social functioning. Youth voice promotion is commonly enacted in out-of-school time programs when youth workers extend opportunities to youth to provide feedback and make key program decisions. To date, scant research has focused on organizational factors that contribute to program staff (e.g., youth workers) willingness to promote youth voice. A structural equation model using person-environment fit theory within a Positive Youth Development theory framework was constructed to test organizational factors that contribute to youth voice promotion among youth workers. Data from 569 frontline youth workers within out-of-school time programs across the United States indicated that youth workers' abilities to form positive relationships with youth, professional efficacy, and ability to make decisions in their own jobs directly predicted youth workers' endorsement of youth voice. In addition, positive relationships partially mediated the effects of professional efficacy on youth voice promotion. Implications for theory and practice are discussed.     

Connecting research and practice: Perspectives on the role of manualized programs in youth work

While there is a strong movement in favor of the use of manual-based programs in the arena of social care, there is a view that such programs are not applicable in the more fluid setting of youth work, which operates informally, using dynamic and organic methods. A critical pedagogical approach to youth work engages young people by encouraging them to become inquisitive, to question why things are the way they are and to pose problems through which they can learn. For some, manualized or evidence-based programs are not seen as having a role in such contexts. However, to date, the international debate in relation to this issue has been limited by an absence of published studies focusing specifically on strategies to implement evidence-informed practice in youth work contexts. This article aims to address this gap in the literature. The Irish national youth organization Foróige, which works with more than 56,000 young people in Ireland on an annual basis, has developed a range of manualized evidence-informed resources to support its youth work over recent years. Drawing on research findings from a range of studies conducted with youth workers focusing on implementation of these resources, the article explores the benefits and tensions associated with the use of program manuals in a youth work context. The findings suggest that such resources have a valuable role to play in youth work if designed in collaboration with youth workers, showing respect for core youth work values and allowing for flexibility and adaptability in implementation.     

The listen to me project: Creating lasting changes in voice and participation for children in care through a youth-led project

In this article, we present the results from a youth-led project on the voices and participation of children in state care in Ontario, Canada. The purpose of this project was for youth to share their voice about what they wish child protection workers and agencies could do to improve their experiences within the child protection system. Many youth in care in Canada and internationally report that their voices are not heard and that they are not involved in decisions involving their care. Seven themes were extracted from this voices of youth project asking child welfare workers and agencies to listen to [them] and believe [them], keep [them] informed and be honest, involve [them] in decisions, support [them], keep [them] connected,; ignite [their] passions, and don't give up on [them]. Suggestions from the youth involved in this project are offered on ways to create true and meaningful change in child welfare.     

Youth-Guided Youth Engagement: Participatory Action Research (PAR) With High-Risk,Marginalized Youth

Engaging youth who live with high-risk, marginalized conditions presents a significant challenge in our society, considering the prevalence of disconnect and distrust they often experience within their social environments/systems. Yet, meaningful youth engagement is a key concept not only for youth development, but also for a systems change to more effectively support high-risk youth and families. This article presents a framework of youth engagement developed over 9 months, using participatory action research (PAR) with 16 youth leaders in a community-based research team. Although this framework has incorporated the youth leaders’ lived experiences, talents, and voices, positive youth development (PYD) and social justice youth development (SJYD) have theoretically contextualized our research. Youth leaders guided the framework's development, including the identification of key themes/dimensions, definitions, and practical examples. The framework's three components—“Basis” (philosophy and principles), “What” (goals/outcomes), and “How” (actions/processes/pathways to change)—are supported by nine themes described in this article.     

Competency in Establishing Positive Relationships With Program Youth: The Impact of Organization and Youth Worker Characteristics

Frontline youth workers’ ability to form strong, positive relationships with program youth is a key element in maximizing the benefits of program participation. A recent National Collaboration of Youth (2006 National Collaboration for Youth. ( 2006 ). Capturing promising practices in recruitment and retention of frontline youth workers. Retrieved from http://www.nydic.org/nydic/documents/CompletePublication.pdf  [Google Scholar]) report identified six elements associated with youth workers’ competency to complete their professional roles: compensation, training opportunities, supportive work environment, clear work roles, sense that work is valued, and networking opportunities. The current study investigated whether having these elements predicted 459 youth workers’ self-reported job competency in forming positive relationships with youth. Regression analyses revealed that job efficacy, clarity of work roles, and benefits significantly predicted competency in forming strong relationships with program youth. Findings are discussed in relation to practice implications for the youth work field.     

Why University Education Matters: Youth Work and the Australian Experience

In many countries youth work education in the university confronts a precarious future. Paradoxically, this takes place as the labor market is unable to meet demands for qualified practitioners. This article makes a case for further investment in university-based youth work education. While presenting labor demand and supply arguments, we also suggest that a good university education is important for producing graduates capable of becoming experts and good practitioners in the Aristotelian sense of the word. This entails the provision of learning opportunities to attain specialist knowledge, technical expertise and ethical capacities of the kind that distinguish youth work practice from other approaches to work with young people. Such an education also promotes the prospect that practitioners are able to develop a professional habitus that advances youth work as a discrete field of professional practice. While the material used in this article is Australian, we suggest there are sufficient commonalities between the Australian experience and many other countries for the arguments, findings and recommendations made here to have more general applicability.