My Stomach Fell Through the Floor: The Moment of Not-Knowing What to Do

Youth workers routinely experience moments in their professional practice with young people when, despite their experience and training, they are simply at a loss for what to do, how to respond, and how to be helpful to the youth. These experiences of not-knowing are seldom shared with other youth workers, which contributes to a climate of shame and humiliation. Professional supervision seldom attends to how youth workers experience these moments and their personal and vocational costs. This study presents a phenomenological investigation of how youth workers experience moments of not knowing what to do, identifies five central themes of the experience, and makes recommendations for improved youth work practice and supervision. This chapter presents the research question and its significance to the field of American youth work.     

Contextualizing Not-Knowing: Terminology and the Role of Professional Identity

This chapter provides a context for the concept of not-knowing, including a discussion of how the concept was framed. The experience of not-knowing in professional youth work is framed in relationship to other concepts explored by the social work and therapeutic literature (including vicarious trauma, helplessness, secondary trauma, and burnout), as well as those offered by the limited youth work and nursing literature discussing similar concepts (disruption and hurt, suffering, commitment in spite of conflict, and the struggle to go along when you do not believe). The standing of youth work in the professions and its own struggles to professionalize are explored, with attention to how not-knowing affects and is affected by these efforts.     

Whose Stories are These?

Phenomenological research investigates the meaning of lived experiences for participants, as well as the implications of those experiences. This chapter presents brief biographical sketches of 12 youth workers who participated in a phenomenological investigation of the experience of self in moments of not-knowing what to do. Each participant's characteristics, professional location in the broad field of American youth work, and circumstances surrounding the experience of not-knowing are described.     

It's Just a Little Too Human: Questions of Vocation

SUMMARY

Among youth workers who experience moments of not-knowing what to do, many often describe their thoughts and reactions to the phenomenon in vocational and existential terms. They ask what right they have to work in the helping professions if they find themselves simply unable to be helpful. In many cases, the vocational crises following experiences of not-knowing contribute to burnout and youth workers' decisions to leave the field altogether. This chapter describes the fourth of five themes associated with youth workers' experiences of not knowing what to do: questions of vocation. In addition to presenting the dominant theme, this chapter discusses the three variations on it, as described by youth worker participants: (a) What am I supposed to do? (b) Who am I to deal with this? and (c) Maybe the problem is me.     

Not-Knowing Gives Way to Knowing

One of the few truly reassuring features of not-knowing among youth workers is the realization that not-knowing cannot last forever. Eventually, some feature of the situation shifts, and youth workers move back into the capacity for action. This chapter describes the last of five themes associated with youth workers' experiences of not knowing what to do: Not-knowing gives way to knowing. In addition to presenting the dominant theme, this chapter discusses the three variations on it, as described by youth worker participants: (a) The rousing power of someone else, (b) I have to respond, because no one else will, and (c) The power of winging it.     

Investigating Not-Knowing: Research Methodology

Phenomenology offers a unique and useful approach to understanding how people experience events or phenomena. The method is particularly instructive in exploring how youth workers experience and make sense of moments of not-knowing in the context of their professional relationships with young people. This chapter provides an introduction to phenomenological research, including its theoretical foundations and procedures. The research methods of this study, including participant recruitment, interview format, data analysis, and presentation, are included, as are the five themes associated with the experience of not knowing what to do: (a) the paralysis of stuckness, (b) features of despair, (c) humiliation and the fear of being found out, (d) questions of vocation and calling, and (e) the transition from not-knowing to knowing.     

Like a Deer in the Headlights: The Paralysis of Stuckness

When describing how they experience moments of not-knowing, youth workers often talk about a sense of paralysis, as though their uncertainty becomes physically constraining. This chapter describes the first of five themes associated with youth workers' experiences of not knowing what to do: the paralysis of stuckness. In addition to describing and investigating the dominant theme of paralysis, this chapter discusses its three variations, as described by youth worker participants: (a) It's just me, and that's not enough, (b) It's like a mental freefall, and (c) That crushing becomes your world.     

Youth Work in Croatia: Collecting Pieces for a Mosaic

This article explores the historical development of youth work in Croatia. By drawing from available data and personal experience, we describe three key phases of youth work development in a post-conflict country: (a) the period of the early 1990s as a “direct peace building" youth work; (b) the rise of nonformal education during the mid and late 1990s; and (c) the growth of a networked youth sector and its focus on youth policy advocacy starting in 2000. In addition, we refer to today's context, particularly because of its project-management orientation. Such categorization highlights various practices that we consider to represent youth work in a specific and contested national framework. Work with young people with fewer opportunities is being presented as a case, building on our observation that contemporary youth work continues to be embedded in civil society development and nonformal education, facing challenges of funding-driven discourse and unsystematic support.     

Youth-Guided Youth Engagement: Participatory Action Research (PAR) With High-Risk,Marginalized Youth

Engaging youth who live with high-risk, marginalized conditions presents a significant challenge in our society, considering the prevalence of disconnect and distrust they often experience within their social environments/systems. Yet, meaningful youth engagement is a key concept not only for youth development, but also for a systems change to more effectively support high-risk youth and families. This article presents a framework of youth engagement developed over 9 months, using participatory action research (PAR) with 16 youth leaders in a community-based research team. Although this framework has incorporated the youth leaders’ lived experiences, talents, and voices, positive youth development (PYD) and social justice youth development (SJYD) have theoretically contextualized our research. Youth leaders guided the framework's development, including the identification of key themes/dimensions, definitions, and practical examples. The framework's three components—“Basis” (philosophy and principles), “What” (goals/outcomes), and “How” (actions/processes/pathways to change)—are supported by nine themes described in this article.     

Center Stage: Humiliation,Being Found Out,and the Myth of Supercompetence

Youth workers operate within a professional climate in which competence is perceived to be linked to a worker's ability to respond quickly and effectively to whatever situations clients may present. Many youth workers perceive their own inability to respond in moments of stuckness as indicative of their own failing and lack of professional skill. They often view their colleagues as more equipped and competent than themselves and fear having their own struggles exposed. This chapter describes the third of five themes associated with youth workers' experiences of not-knowing what to do: humiliation and the fear of being found out. In addition to presenting the dominant theme, this chapter discusses the two variations on the theme, as described by youth worker participants: (a) The worst public humiliation and (b) They'll know I'm a fraud. Implicit in both variations is the weight of youth workers' attempts to measure up to the field's myth of supercompetence in their practice.     

Not-Knowing or Knowing Naught: Revisiting the Concept of Collaboration and Expertise in Child and Youth Care Practice

This article discusses the complexities associated with adopting a not-knowing stance in Child and Youth Care practice. By highlighting some of the challenges, it also clarifies the distinctions between practitioner lack of knowing how to proceed and an intentional, uncertain attitude when working with children, youth and families. Recommendations or caveats are provided if a practitioner chooses to adopt this kind of orientation to practice.     

Chapter 2. From Risk to At-Risk

Abstract

The American economist, Frank Knight (1921), introduced risk as far back as the early 1920s with his analysis of profit legitimisation. In the profession of law, by the latter part of the 19th century risk had entered into mainstream social law in Europe (Ewald, 1991). Risk discourse seems to have regained popularity since the 1970s. Despite the voluminous work published since then with over three thousand books and articles by the end of the 1990s (Renn, 1998) there is no consensus regarding the risk construct itself, as it is approached from so many differing perspectives and disciplines. Many researchers tended, when writing about risk and children and youth, to focus on single variables such as intense interparental conflict that exacerbates maladjustment in children. This has now changed since the introduction of population health child and youth care perspectives. We are now far more interested in co-occurring adversities and the total, or whole, environment of a child. This chapter explores how and why a child or youth might be considered at risk exploring educational environments, the world of insurance, the natural world, medical discourse, and the world of the individual.     

The Psychological World of the Gay Teenager:Social Change,Narrative, and “Normality”

This paper examines the application of concepts of normal adolescence pioneered by Offer and colleagues to the study of gay and lesbian youth. Adolescent development among this population demonstrates remarkable historical variability along the lines of generation-cohort, revealing the utility of a life-course approach to the study of normal adolescence. Concepts of normal adolescence appear to shift with changing narratives of identity for sexual minority youth. We contrast two narratives of gay youth identity development that have emerged since the inception of substantive research programs on gay adolescence: (1) the narrative of struggle and success that came to dominate the literature in the 1980s and 1990s and (2) the narrative of emancipation that has emerged from the work of Savin-Williams and others who argue for a recognition of the diversity of adolescent development for this population. In relating this contrast to Offer’s seminal contributions to the study of adolescence, we suggest that the most normative feature of human development, particularly during adolescence, is its connection to discourses of identity through the formation of personal narratives that anchor the life course and provide meaning to conceptions of self-development. The example of shifting narratives of gay youth identity development is meant to exemplify this characteristic feature of human development. William Rainey Harper Professor of Social Sciences, The College, the Departments of Comparative Human Development, Psychology, Psychiatry and the Committee on Interdisciplinary Studies in the Humanities, The University of Chicago. For nearly two decades he collaborated with Dan Offer as the director of the University’s component of the Adolescence Training grant shared jointly with Michael Reese Hospital and Directed by Dan Offer. His recent work focuses on the interplay of history and social change in the study of lives over time. Advanced doctoral student in the Department of Comparative Human Development. His work examines the cultural psychology of adolescence and emerging adulthood, with a focus on identity and narrative. His earlier work with former student of Dan Offer, Maryse Richards, focused on the study of ethnicity, context, and normal adolescence. Most recently, he has been studying culture and normal adolescent development among Israeli and Palestinian youth. In 2007 he will be appointed an Assistant Professor of Psychology at the University of California-Santa Cruz.     

Why University Education Matters: Youth Work and the Australian Experience

In many countries youth work education in the university confronts a precarious future. Paradoxically, this takes place as the labor market is unable to meet demands for qualified practitioners. This article makes a case for further investment in university-based youth work education. While presenting labor demand and supply arguments, we also suggest that a good university education is important for producing graduates capable of becoming experts and good practitioners in the Aristotelian sense of the word. This entails the provision of learning opportunities to attain specialist knowledge, technical expertise and ethical capacities of the kind that distinguish youth work practice from other approaches to work with young people. Such an education also promotes the prospect that practitioners are able to develop a professional habitus that advances youth work as a discrete field of professional practice. While the material used in this article is Australian, we suggest there are sufficient commonalities between the Australian experience and many other countries for the arguments, findings and recommendations made here to have more general applicability.     

Using core competency frameworks to explore the needs of Kenyan youth workers

Since youth work is a relatively new career path, there is debate regarding the competencies necessary to advance overall professional practice. This debate is particularly relevant in African countries, such as Kenya, with a growing number of youth in need of assistance. The purpose of this study was to identify the competencies needed to meet the goals and challenges of Kenyan youth workers, and assess whether these competencies align with prominent youth development competency frameworks. Data were collected from Kenyan youth workers related to the challenges, goals, and barriers they faced. These data were matched to two competency frameworks. Four themes emerged: (1) programs management competencies are most important; (2) holistically developed youth is a primary goal; (3) differences exist in how competency frameworks map to Kenyan youth workers; and (4) all competencies are not equal in the view of youth workers. Implications for program and system development are discussed.     

Improving Community-Based Youth Work: Evaluation of an Action Research Approach

Few formal post-secondary educational programs in the United States focus on youth work, thus youth workers often enter the field with diverse backgrounds and varying levels of experience working with youth. Drawing on mounting evidence that quality youth service requires skilled staff, professional-development opportunities have received increasing support by agencies and funders. Typically, youth work professional development supports propositional (theory) knowledge learning to develop a more skilled workforce. This article describes an approach to youth work professional development that supports professional-craft knowledge learning (practice wisdom). Based on action research methodology, the approach has been developed over the last three years with groups of youth workers in a public organization. Using program evaluation data over the last two years and university-facilitator reflections, the authors describe what have been found to be the critical components of this approach. Also discussed are implications of using such an approach in day-to-day youth work practice.     

Educational and Vocational Exploration in Vulnerable Youth

Though numerous studies indicate that youth and young adults who are involved in one or more social service systems have poor educational and employment outcomes, little is known about the pathways to employment and education in this population. In this qualitative study of educational and employment exploration in vulnerable youth, 11 individuals participated in a series of research meetings over the course of several months as they engaged in a work or school transition. The participants’ progress toward self-defined educational or vocational goals during the study period was characterized as steady progress, planned exploration, accidental exploration, and frustrated aspiration. This article discusses findings for the participants whose experiences fit into each of these groups and presents policy recommendations for supporting vulnerable youth through educational and employment transitions.     

The Importance and Benefits of Supervision in Youth Work Practice

This article explores the concept of supervision and its implementation within a youth work context. The article describes and explores a process of staff development facilitated by the author which involved providing supervision training to a group of youth work practitioners at Cork YMCA in Ireland and continuing to meet them on a monthly basis over a period of a year in a mentoring capacity. These sessions provided a supportive space for supervisors and aimed to facilitate a reflective process in relation to their own supervisory practice. This article explores the opportunities and challenges of the supervision process, advocates the importance of supervision in ensuring effective youth work practice, and identifies the beneficial impact of this at a number of levels.     

Social entrepreneurship as intervention: Findings from a venture development program for marginalized youth

Leadership and career readiness are important goals for youth development. Entrepreneurship has recently been considered as a potential intervention to support these aims. This study examined a venture development program for low-income youth through participant surveys (n?=?57) and a comparison group (n?=?72). Findings from structural equation modeling indicate relationships between the program and project management skills, which in turn was associated with youth leadership. Findings also showed relationships between the program and financial literacy, which was associated with an increase in future orientation. This study shows early evidence of entrepreneurship and venture creation as mechanisms to support marginalized youth.