Competition and Innovation in a Hostile Environment: How Jabhat Al-Nusra and Islamic State Moved to Twitter in 2013–2014

Abstract

Social media offer unprecedented opportunities to terrorist groups to spread their message and target specific audiences for indoctrination and recruitment. In 2013 and 2014, social media, in particular Twitter, overtook Internet forums as preferred space for jihadist propaganda. This article looks into Arabic statements by Jabhat al-Nusra, Islamic State and jihadist forum administrators and online activists to argue that, beside the easier use of social media and disruption and infiltration of the forums, the conflict between the jihadist groups accelerated the migration to social media and the building of a presence on Twitter that provided relative resilience to suspensions.     

Tweeting the Jihad: Social Media Networks of Western Foreign Fighters in Syria and Iraq

Social media have played an essential role in the jihadists’ operational strategy in Syria and Iraq, and beyond. Twitter in particular has been used to drive communications over other social media platforms. Twitter streams from the insurgency may give the illusion of authenticity, as a spontaneous activity of a generation accustomed to using their cell phones for self-publication, but to what extent is access and content controlled? Over a period of three months, from January through March 2014, information was collected from the Twitter accounts of 59 Western-origin fighters known to be in Syria. Using a snowball method, the 59 starter accounts were used to collect data about the most popular accounts in the network-at-large. Social network analysis on the data collated about Twitter users in the Western Syria-based fighters points to the controlling role played by feeder accounts belonging to terrorist organizations in the insurgency zone, and by Europe-based organizational accounts associated with the banned British organization, Al Muhajiroun, and in particular the London-based preacher, Anjem Choudary.     

Grading the Quality of ISIS Videos: A Metric for Assessing the Technical Sophistication of Digital Video Propaganda

Abstract

This article offers a method for systematically grading the quality of Islamic State of Iraq and Syria (ISIS) videos based on technical production criteria. Using this method revealed moments when ISIS production capacity was severely debilitated (Fall 2015) and when they began to rebuild (Spring 2016), which the article details. Uses for this method include evaluating propaganda video output across time and across groups, and the ability to assess kinetic actions against propaganda organizations. This capacity will be critical as Islamic State media production teams will be pushed out of its territory as the State collapses.     

Disrupting Daesh: Measuring Takedown of Online Terrorist Material and Its Impacts

Abstract

This article contributes to public and policy debates on the value of social media disruption activity with respect to terrorist material. In particular, it explores aggressive account and content takedown, with the aim of accurately measuring this activity and its impacts. The major emphasis of the analysis is the so-called Islamic State (IS) and disruption of their online activity, but a catchall “Other Jihadi” category is also utilized for comparison purposes. Our findings challenge the notion that Twitter remains a conducive space for pro-IS accounts and communities to flourish. However, not all jihadists on Twitter are subject to the same high levels of disruption as IS, and we show that there is differential disruption taking place. IS’s and other jihadists’ online activity was never solely restricted to Twitter; it is just one node in a wider jihadist social media ecology. This is described and some preliminary analysis of disruption trends in this area supplied too.     

“@ me if you need shoutout”: Exploring Women's Roles in Islamic State Twitter Networks

This article investigates the social media content of women who are affiliated with the Islamic State. Throughout one year, ninety-three Twitter accounts were tracked to explore the patterns of engagement by pro–Islamic State women online and examine how these patterns illuminate the roles that pro–Islamic State women occupy on social media networks. The study reveals that women who associate with the Islamic State mostly preserve the traditional gendered role of support in the online realm. However, support is not their exclusive role and some women are active in the organization, using Twitter to recruit, promote, and even commit terrorist violence.     

Let's Play a Video Game: Jihadi Propaganda in the World of Electronic Entertainment

This article argues that video games have become a valid and increasingly significant means of jihadist digital propaganda. “Gaming jihad” has recently shown interesting alterations, mostly due to actions undertaken by the so called Islamic State and its cyber-partisans, which have discovered new ways of using this flexible and immersive medium. Similar to more conventional forms of its online propaganda, which have been imitated by other Islamist terrorist groups for years, the “Caliphate's” exploitation of electronic entertainment software may be a forerunner for the increased interest of other violent extremist organizations in this medium.     

Using Social Media to Increase Nonprofit Organizational Capacity

This study examines social media utilization in nonprofit organizations (NPOs) for increasing organizational capacity. Using data from a survey of human service NPOs in the Los Angeles metropolitan area, the study finds that NPOs that post frequently on their social media sites and use dedicated funding are more likely to perceive social media as being effective in increasing their organizational capacity. However, NPOs that use Twitter, videos, and community-building posts are less likely to perceive social media as being effective. The study also reveals that NPOs face major challenges in social media use regarding resources, expertise, leadership and constituency.     

Spain as an Object of Jihadist Propaganda

The purpose of this article is to look at the importance and treatment that Spain receives in jihadist propaganda. This study offers a series of empirical observations based on a content analysis of a sample of propaganda produced by jihadist groups between January 1994 and September 2008. The analysis of this material, the context in which it was spread, and a comparison with other Western countries leads to the conclusion that the role played by this country in jihadist propaganda can only be understood by taking into account “structural factors” that have little to do with a greater or lesser level of interference in “Islamic affairs.”     

Using Twitter for Dialogic Communication: Local Government Strategies in the European Union

Abstract

Social networks have changed the way in which governments communicate with citizens, encouraging them to participate in decision-making processes. Nevertheless, few studies have specifically addressed the use of social networks in public sector from the standpoint of dialogic communication theory. The aim of this study is, first, to analyse the extent to which European local governments are developing dialogic strategies in their Twitter profiles in order to establish and enhance relations with their citizens and then to examine the impact of certain factors on the implementation of these dialogic strategies. The findings show that the situation is open to improvement, because local governments are mostly unaware of the benefits offered by the use of dialogic principles when establishing online relationships with stakeholders. Therefore, this paper sheds light on the dialogic potential that social networks provide in public sector, and particularly, it offers a guide regarding how local government should implement Twitter to foster the dialogic communication with citizens.     

Engaging stakeholders on TikTok: A multi-level social media analysis of nonprofit Microvlogging

Nonprofits are slow adopters of new social media platforms, yet many have joined TikTok. Successful microvlogging on sites like TikTok, Instagram, and SnapChat requires different types of engagement than microblogging on sites like Facebook and Twitter. The authors conduct a mixed-method social media analysis to answer three questions: Do microvlogs support traditional social media functions? How are nonprofits engaging with stakeholders through microvlogging? Which function in the hierarchy of engagement framework best engages stakeholders? The authors qualitatively coded 1160 microvlogs on TikTok from 58 nonprofits. The qualitative dataset was merged with TikTok metadata to capture quantitative measures of user engagement. Findings indicate nonprofits employ community-building strategies more than information-sharing and action strategies. Users engage more often with the nonprofits' community-building microvlogs. The authors conclude that nonprofits adapt their strategy to more effectively engage stakeholders when microvlogging, which suggests there may be a “new hierarchy” of engagement for microvlogging platforms.     

The Hybrid Terrorist Organization: Hezbollah as a Case Study

Since 1982, Hezbollah has evolved from a “revolutionary vanguard” terrorist organization bent on violently overthrowing the Lebanese government to a hybrid terrorist organization that uses legitimate political tools to the same end. Today Hezbollah operates on the civilian plane of da’wa, social welfare, and religious education; the military–Resistance plane (jihad); and the political plane. In its drive to dominate Shi’ite society, Hezbollah overcame its chief rival, Amal, and now plays a decisive role in Lebanon's political system and the Middle East. Understanding Hezbollah's emergence as a prototypical hybrid terrorist organization is key to understanding global and local jihad movements.     

Social Media and (Counter) Terrorist Finance: A Fund-Raising and Disruption Tool

Abstract

The proliferation of social media has created a terrorist finance vulnerability due to the ease with which propaganda can be spread, promoting fund-raising for a certain cause. Social media companies recognize the importance of preventing violent extremist and terrorist content, but less attention is paid to their fund-raising role. As well as presenting a threat, the movement of terrorist fund-raising activities online creates a disruption opportunity. This article argues that social media companies need to display greater awareness of their vulnerability to supporting terrorist financing and greater collaboration with law enforcement and financial institutions to strengthen the integrity of the system against abuse.     

Defensive Propaganda and IRA Political Control in Republican Communities

The IRA's training manual, the Green Book, stresses the importance of preparing their sympathetic audiences for impending attacks through propaganda campaigns that vilify the intended target and otherwise support the moral legitimacy of the action. Such “defensive propaganda” creates the conditions under which a population with normal moral values can either support or be apathetic toward terrorist actions. Or drawing on terminology introduced by Albert Bandura, the strategy facilitates the community's moral disengagement from an inherently immoral action and in doing so protects the popular support upon which the republican movement relies for its military and political existence. This article examines the IRA's use of defensive propaganda against members of their sympathetic community and introduces a conceptual overview of the structure of such campaigns.     

A Storm on the Horizon? “Twister” and the Implications of the Blockchain and Peer-to-Peer Social Networks for Online Violent Extremism

Abstract

“Twister,” developed by Miguel Freitas, is a social network platform centered around micro-blogging, much like Twitter. However, rather than relying on centralized servers owned and maintained by a single firm, Twister users operate a blockchain combined with distributed hash table (DHT)–like and BitTorrent-like protocols to both make posts and send private messages, and also to receive entries from other users. Twister’s raison d’etre is that it offers a social networking platform that cannot be censored and cannot itself censor. The software does not record the Internet Protocol addresses users use to access the service, nor does it notify other users of an account’s online/offline status. Growing adoption of blockchain services means that it is possible that the concept of decentralized social networks could become a norm. It is suggested in this article that blockchain-based peer-to-peer social networks present challenges to the current counterextremist practices for content removal and censorship. While there are methods to disrupt usage of blockchain-based peer-to-peer services, these approaches may have the net harm of curtailing bona fide use of legal and novel technologies. Given this opportunity cost, non-transitory online violent extremist content may need to be tolerated.     

‘Liberation Technology’ or ‘Net Delusion’? Civic Activists’ Perceptions of Social Media as a Platform for Civic Activism in Belarus and Ukraine

Abstract

This article analyses activists’ attitudes towards using social media for civic actions in authoritarian and democratising countries. Specifically, it examines whether civic activists in Belarus and Ukraine perceive social media as ‘liberation technology’ or as unhelpful and overhyped, a ‘net delusion’. We compare the ways in which civic activists use social media for the purpose of spreading information, networking and mobilisation. We find that social media is used by them for civic activism in order to campaign for civil and political liberties in their countries. Civic activists are generally enthusiastic about the use of social media, however we highlight challenges arising from socio-political conditions as well as negative consequences of activists’ online engagement.     

Municipalities and Facebook Use: Which Key Drivers? Empirical Evidence from Italian Municipalities

New information and communication technologies are changing the relationship between municipalities and citizens. Municipalities are using Facebook, Twitter, and YouTube as social media to connect and interact directly with citizens. The aim of this study is to explore how municipalities use Facebook, construct a synthetic indicator to measure the use of Facebook by local government, and find out which drivers predict its diffusion through a quantitative methodology: ordinary least squares regression. A sample of Italian municipalities during 2013 is analyzed. The results suggest that the political position, the gender of the Mayor, the geographical position, the financial autonomy of municipalities, and the citizens’ wealth seem to predict the diffusion of Facebook use by municipalities.     

A Dialectical Approach to Online Propaganda: Australia’s United Patriots Front,Right-Wing Politics,and Islamic State

Abstract

This article examines how the United Patriots Front (UPF), an Australian far-right organization, has communicated its ideology with reference to right-wing politics in Australia, Western Europe, and the United States, and through allusions to Islamic State. The investigation uses critical discourse and documentary analysis and a framework derived from the theory of Pierre Bourdieu to analyze textual and audiovisual postings on UPF Facebook pages, YouTube channels, and Twitter accounts. Relevant to the discussion are Bourdieu’s interdependent theories on “doxa” as a condition in which socially constructed phenomena appear self-evident, and “habitus” and “field,” which explain how structures and agents, through their reflexive behavior, become dialectically situated.     

Media Influence on Citizens’ Government Trust: A Cross-Sectional Data Analysis of China

This study explores how media affects citizens’ government trust in modern China. Detailed analyses of the survey data found that Chinese official media has a positive effect on government trust, and the growing social media has been becoming a major threat to it. Further validation of the multiple mediation model shows that the post-materialist values, performance evaluation, and their continuous multiple role serve as bridges between the positive effect of official media on government trust. Although the similar mediating factors also exist between the negative influence of social media on public trust in government, their mechanisms and effects are quite different. Compared with the role of cultivating and guiding values, the propaganda effect of official media on government performance play a more important role in enhancing citizens’ trust in government, while the acceleration of public value transformation is the main source of decline in government trust brought by social media.