Public Trust in Government in Japan and South Korea: Does the Rise of Critical Citizens Matter?

Based on the Asia Barometer Survey of 2003, 2004, and 2006, government performance, citizen empowerment, and citizen satisfaction with self‐expression values are associated with public trust in government in Japan and South Korea. This study finds, first, that government performance on the economy, controlling political corruption, the quality of public services, crime, and attention to citizen input are significantly associated with broad public trust in government in both Japan and South Korea. Likewise, citizens’ satisfaction with their right to gather and demonstrate and to criticize the government is closely connected to trust in central and local governments in Japan. In South Korea, citizens’ satisfaction with their right to gather and demonstrate is intimately linked to trust in local government. Implications for government leadership to enhance performance, transparency, citizen participation, and public trust in government are analyzed and elaborated upon in this insightful study.     

Effects of deregulation and performance on government accountability: Role of trust in Korea,Japan, and the United States

Public administration has been struggling to address the balance between conflicting government values. Trust in the study is employed as nodal value to reconcile modern management dilemma concerning conflicting relationships between performance and accountability and between discretion and accountability. Using 2012 International Social Survey Program data, this paper analyzed the moderator and mediator role of government trust among discretion, performance, and accountability in cases of South Korea, Japan, and the United States. This study used factor analysis and ordinary least square multiple regression analysis. The statistical results partially confirmed the hypotheses regarding the mediating and moderating role of trust: (a) the moderating effect of the trust on the relationship between performance and accountability in South Korea; (b) the moderating impact of the trust on the relationship between deregulation and accountability in Japan; and (c) when governments work well, it leads to high level of trust, in turn followed by high accountability in the United States and Japan.     

Fighting COVID-19 with Agility,Transparency, and Participation: Wicked Policy Problems and New Governance Challenges

Governments are being put to the test as they struggle with the fast and wide spread of COVID-19. This article discusses the compelling challenges posed by the COVID-19 pandemic by examining how this wicked problem has been managed by the South Korean government with agile-adaptive, transparent actions to mitigate the surge of COVID-19. Unlike many Western countries, South Korea has been able to contain the spread of COVID-19 without a harsh forced lockdown of the epicenter of the virus. This essay argues that an agile-adaptive approach, a policy of transparency in communicating risk, and citizens’ voluntary cooperation are critical factors. It also suggests that the South Korean government learned costly lessons from the MERS failure of 2015. This essay suggests ways that Western countries can manage future wicked problems such as COVID-19 without paying too much cost and maintaining quality of life in open and free societies.     

Seeing a crisis through colored glasses: How partisan media leads to attribution of crisis responsibility and government trust

This study uses a real national crisis, South Korea's 2014 Sewol ferry disaster, to examine how publics exposed to partisan media perceive the attribution of crisis responsibility and government trust differently. The study also investigates the mediating role of the attribution of crisis responsibility on the relationship between partisan media and government trust. The results demonstrate that citizens' partisan selective exposure influence their polarized perceptions of crisis responsibility and their trust in government. The attribution of crisis responsibility partially mediated the effects of partisan media on government trust. This study suggests the importance for government public relations to understand partisan media users so that public relations managers can engage and communicate effectively with all citizens during a national crisis.     

Politics of E‐Government: E‐Government and the Political Control of Bureaucracy

This case study reports an innovative e‐government experiment by a local government in Seoul, South Korea—Gangnam‐gu. A new local political leadership in Gangnam made strategic use of e‐government applications to exert greater political control over the local civil service bureaucracy. The authors find that e‐government applications possess political properties that can be applied effectively by the political leadership as instruments to improve control over the government bureaucracy as well as to enhance essential government accountability and transparency. The political circumstances underlying e‐government development as well as its impact on local government are reported, along with key variables associated with this innovation and directions for future research.     

South Korean views on Japan's constitutional reform under the Abe government

In this Special Section, this article reviews South Korean views on Japan's ‘peace’ Constitution and the Abe government's attempts at constitutional reform. It identifies three different understandings among South Korean academics on why Japan is escalating attempts to revise the Constitution under the Abe government. An in-depth analysis demonstrates that all three perspectives pay specific attention to Japan's constitutional reform in relation to security policy changes. However, they differ in assessing the impact of Japan's constitutional reform on South Korea as well as how South Korea should deal with such a change. A minority opinion considers Japan's ‘remilitarisation’ through constitutional revision as conducive to South Korean security interests by increasing deterrence against North Korea, whereas the dominant opinion is that any attempt to revise the Constitution could be in and of itself a potential threat to South Korea's security due to a lack of trust attributed to unresolved historical conflicts between Korea and Japan. However, all three approaches pay hardly any attention to the positive role of Japan's peace Constitution while Japan's peace Constitution might provide a regional peace model in Northeast Asia.     

Budget Transparency, Fiscal Performance, and Political Turnout: An International Approach

This paper attempts, for the first time, to assess the relationships between budget transparency, fiscal situation, and political turnout using a comparative international approach. With this aim, the authors build a comprehensive index of budget transparency encompassing 40 budget features based on international standards for a sample of 41 countries. They find a positive relationship between national government fiscal balance and budget transparency: The more information the budget discloses, the less the politicians can use fiscal deficits to achieve opportunistic goals. The univariate analysis shows a positive relationship between political turnout and transparency. This result gives some evidence of a positive answer to the question raised by James Alt and David Dreyer Lassen: Does transparency affect political outcomes such as turnout? To some extent, that the more transparent the budget reports are, the more incentives people have to vote. With respect to three variables—transparency, government fiscal balance, and electoral turnout—three clusters of countries arise: low transparency–fiscal imbalance, low transparency–small fiscal imbalance and high transparency–fiscal surplus.     

Corruption, Political Allegiances, and Attitudes Toward Government in Contemporary Democracies

Using surveys conducted in sixteen mature and newly established democracies around the globe, this study examines the effect of corruption on people's attitudes toward government. The analysis demonstrates that citizens in countries with higher levels of corruption express more negative evaluations of the performance of the political system and exhibit lower levels of trust in civil servants. However, the results also show that the negative effect of corruption on evaluations of the political system is significantly attenuated among supporters of the incumbent political authorities. These findings provide strong and systematic evidence that informal political practices, especially those that compromise important democratic principles, should be considered important indicators of political system performance. Moreover, they imply that, while corruption is a powerful determinant of political support across widely varying political, cultural, and economic contexts, it does not uniformly diminish support for political institutions across all segments of the electorate.     

Decentralization and citizen trust: An empirical study of policing in more and less developed countries

Decentralization is argued to enhance citizen–government relationships and, thus, to lead to higher levels of citizen trust. General purpose policing encompasses various services that might be assigned to different levels of governments. The literature lacks generalizable studies of the effects of the structural arrangements of police systems on police performance. This study is a cross‐national exploration of the relationship between the varying degrees of police decentralization and police performance as measured by citizen trust in the police. It uses a measure of decentralization of police systems based on the tiers of government with some control over police. Results show that, in the 72 sample countries, the relationship between citizen trust in police and decentralized police systems is not statistically significant. However, when the countries are categorized by the Human Development Index, decentralized police systems tend to be positively related to citizen trust in the more developed countries but inversely in the less developed countries.     

Global citizenship as a national project: the evolution of segye shimin in South Korean public discourse

The idea of global citizenship in contemporary South Korean public discourse has revolved mainly around a national endeavor to boost the county's stature and competitiveness amid economic globalization. Based on a review of two decades of published media references to segye shimin (‘global citizen’ in the Korean language), this article shows that the specific usages of segye shimin – mainly by elites from government, academia, and journalism – underscore how the ‘developmental citizenship’ that marked South Korea's past authoritarian military regimes has carried on since the transition to civilian-led democracy. In contrast with the burgeoning academic discourse on cosmopolitanism that focuses heavily on moral responsibilities to humanity and the planet, South Korea's discourse of global citizenship has been closely aligned with neoliberalism and filled with exhortations to the domestic population to overcome numerous perceived liabilities seen as impeding the country's advancement. While global citizenship discourse in South Korea has emphasized top-down national strategic imperatives, a bottom-up approach to cosmopolitanism is also emerging as the country gains confidence and the notion of segye shimin gradually gains traction across the wider society.     

Perspectives,practices and prospects of public affairs in Central and Eastern Europe: a lobbying future anchored in an institutional context

‘Public Affairs’ is not a term most people in Central and Eastern Europe (CEE) will recognise and associate with interest representation and lobbying as ways of linking business, society and government. The term may be seen as a euphemism for corruption-inspired ‘lobbying’, an artificial and confusing umbrella term or a public relations creation. It is a term in transition for a subject in transition in a part of Europe in transition. Even as part of the European Union, CEE is still different, in transition, finding its own feet like a phoenix arising from the ashes of 50 years of communism, but slowly, in bursts, réculer pour mieux sauter and very different from country to country. Which are the features and values of the 50 years of communism that will disappear, fast more slowly, which ones will linger on? What are the institutions in CEE countries that public affairs will have to deal with, and what is the view on transparency and transparency regulation in CEE? To add understanding, values, cultural differences, institutional context and other factors affecting the public affairs environment are examined. Copyright © 2014 John Wiley & Sons, Ltd.     

The micro–macro interactive approach to political trust: Quality of representation and substantive representation across Europe

The relevance of the macro-context for understanding political trust has been widely studied in recent decades, with increasing attention paid to micro–macro level interactive relationships. Most of these studies rely on theorising about evaluation based on the quality of representation, stressing that more-educated citizens are most trusting of politics in countries with the least corrupt public domains. In our internationally comparative study, we add to the micro–macro interactive approach by theorising and testing an additional way in which the national context is associated with individual-level political trust, namely evaluation based on substantive representation. The relevance of both types of evaluation is tested by modelling not only macro-level corruption but also context indicators of the ideological stances of the governing cabinet (i.e., the level of its economic egalitarianism and cultural liberalism), and interacting these with individual-level education, economic egalitarianism and cultural liberalism, respectively. As we measure context characteristics separately from people's ideological preferences, we are able to dissect how the macro-context relates to the levels of political trust of different subgroups differently. Data from three waves (2006, 2010, 2014) of the European Social Survey (68,294 respondents in 24 European countries and 62 country-year combinations), enriched with country-level data derived from various sources, including the Chapel Hill Expert Survey, are used in the multi-level regression analyses employed to test our hypotheses. We found support for the micro–macro level interactions theorised by the evaluation based on the quality of representation approach (with higher levels of trust among more-educated citizens in less corrupt countries), as well as for evaluation based on substantive representation in relation to cultural issues (with higher levels of trust among more culturally liberal citizens in countries with more culturally liberal governing cabinets). Our findings indicate that the latter approach is at least equally relevant as the approach conventionally used to explain context differences in political trust. Finally, we conclude our study with a discussion of our findings and avenues for future research.     

Public entrepreneurship and organizational performance in Asia: Do entreprneurial leadership,ethical climate and Confucian values matter in Korea and China

This is an empirical study on the effects of Confucian values and entrepreneurial leadership on public entrepreneurship and organisational performance in Asia based on data collected from China and South Korea. This study focuses on the differences in the effects of Confucian values, entrepreneurial leadership, and ethical climate on public entrepreneurship and organisational performance between government agencies in South Korea and China. Contrary to the conventional Western perspective, this study shows that Confucian values are not necessarily negatively associated with public entrepreneurship and organisational performance. Entrepreneurial leadership and public entrepreneurship (as a mediating variable) appear to be significant factors to organisational performance. The similarities and differences between China and South Korea are discussed.     

25 Years of Transparency Research: Evidence and Future Directions

This article synthesizes the cross‐disciplinary literature on government transparency. It systematically reviews research addressing the topic of government transparency published between 1990 and 2015. The review uses 187 studies to address three questions: (1) What forms of transparency has the literature identified? (2) What outcomes does the literature attribute to transparency? and (3) How successful is transparency in achieving those goals? In addressing these questions, the authors review six interrelated types of transparency and nine governance‐ and citizen‐related outcomes of transparency. Based on the findings of the analysis, the authors outline an agenda for future research on government transparency and its effects that calls for more systematically investigating the ways in which contextual conditions shape transparency outcomes, replicating studies with varying methodologies, investigating transparency in neglected countries, and paying greater attention to understudied claims of transparency such as improved decision making and management.     

A worldwide consensus on nudging? Not quite,but almost

Nudges are choice‐preserving interventions that steer people's behavior in specific directions while still allowing them to go their own way. Some nudges have been controversial, because they are seen as objectionably paternalistic. This study reports on nationally representative surveys in eight diverse countries, investigating what people actually think about nudges and nudging. The study covers Australia, Brazil, Canada, China, Japan, Russia, South Africa, and South Korea. Generally, we find strong majority support for nudges in all countries, with the important exception of Japan, and with spectacularly high approval rates in China and South Korea. We connect the findings here to earlier studies involving Denmark, France, Germany, Hungary, Italy, the United Kingdom, and the United States. Our primary conclusion is that while citizens generally approve of health and safety nudges, the nations of the world appear to fall into three distinct categories: (i) a group of nations, mostly liberal democracies, where strong majorities approve of nudges whenever they (a) are seen to fit with the interests and values of most citizens and (b) do not have illicit purposes; (ii) a group of nations where overwhelming majorities approve of nearly all nudges; and (iii) a group of nations that usually show majority approval, but markedly reduced approval rates. We offer some speculations about the relationship between approval rates and trust.     

Public sector innovation in the Asia-pacific trends,challenges, and opportunities

Public organizations face a multitude of challenges that force them to innovate existing processes, policies, programs, and products. Indeed, in recent years, innovation has become a core topic of study in public administration. However, the vast majority of the public sector innovation literature stems from the United States and Western Europe. The lack of Asia-Pacific studies is particularly striking given that countries like Australia, China, Japan, New Zealand, South Korea, Singapore, and Taiwan consistently rank high on public sector innovation. This special issue brings together state of the art empirical research on public sector innovation in the Asia-Pacific region that examines a range of drivers and outcomes of innovation, including studies comparing Asia-Pacific countries and countries in the East and the West. The findings show that public sector employees in the studied countries all seek opportunities to innovate, whereas cultural norms and values either constrain or enable innovative behaviour and affect the extent to which employees experience leadership support for displaying such behaviour.     

SARSCOV-19 amidst corruption: Does the civil society matter? – An empirical study

The pandemic outbreak has dealt consequences on global engagements and structures. With the ongoing search for pandemic-mitigating measures and the excesses (notably corruption) erupted in its wake, concerns have been raised about the decline in public trust, transparency and satisfaction – particularly in Ghana. This situation has spurred multilevel governance discussions regarding pandemic management. Ensuingly characterising policy makers' propositions in this regard is the civil society's salience as a control valve to governance deficits like corruption. Therefore, transcending the anecdotal claims on civil society's efficacy, this study takes a state-society perspective to probe its relevance in fostering trust, transparency and satisfaction, relative to corruption-stricken pandemic governance. The current study engages the general systems theory as a conceptual lens. The structural equation modelling technique was used in analysing data (n = 519) gathered through the questionnaire survey approach. Though results of data analysis affirmed the negative effects of corruption on trust, transparency and satisfaction, the civil society received affirmation as an enhancer of trust, transparency and satisfaction. In view of these study findings, implications and future research suggestions are delimited.     

E‐Participation,Transparency, and Trust in Local Government

This article examines the relationship between electronic participation (e‐participation) and trust in local government by focusing on five dimensions of the e‐participationprocess: (1) satisfaction with e‐participation applications, (2) satisfaction with government responsiveness to e‐participants, (3) e‐participants’ development through the participation, (4) perceived influence on decision making, and (5) assessment of government transparency. Using data from the 2009 E‐Participation Survey in Seoul Metropolitan Government, this article finds that e‐participants’ satisfaction with e‐participation applications is directly associated with their development and their assessment of government transparency. The findings reveal that e‐participants’ satisfaction with government responsiveness is positively associated with their perceptions of influencing government decision making. Furthermore, there is a positive association between e‐participants’ perception of influencing government decision making and their assessment of government transparency. Finally, the article finds that there is a positive association between e‐participants’ assessment of government transparency and their trust in the local government providing the e‐participation program.     

We Need to Compare,but How? Measurement Equivalence in Comparative Public Administration

In addition to public administrations and public managers, there is increasing interest in studying citizens’ interactions with and views toward government from a comparative perspective in order to put theories to the test using cross‐national surveys. However, this will only succeed if we adequately deal with the diverse ways in which respondents in different countries and regions perceive and respond to survey measures. This article examines the concept of cross‐national measurement equivalence in public administration research and explores methods for establishing equivalence. Two methodologies are examined that test and correct for measurement nonequivalence: multiple‐group confirmatory factor analysis and multilevel mixture item response theory. These techniques are used to test and establish the cross‐national measurement equivalence of two popular measurement constructs: citizen satisfaction with public services and trust in public institutions. Results show that appropriately dealing with nonequivalence accounts for different forms of biases that otherwise would be undetected. The article contributes to the methodological advancement in studying public administration beyond domestic borders.