The Cairo Stories: Some Reflections on Conflict Resolution in Egypt

The author relates three cases of conflict which he has observed in Cairo and recognizes patterns that cut across each of these stories. The stories shed light on how people in Egypt approach and deal with conflict; in addition, they may help readers understand conflict in their home culture as well as be instructive on how to listen to conflict in different cultures. Six general themes in the way Egyptians approach or handle conflict are identified, and each of these themes is analyzed.     

Realizing the Potential of International Conflict Work: Connections Between Practice and Theory

The author reviews the insights of four expert practitioners of international conflict resolution, pointing out a common theme that signals a major shift in the way we conduct and conceive of international conflict intervention. In addition to traditional top-down interventions, leading conflict resolution practitioners are advocating a bottom-up approach, a complementary effort that includes development of conflict resolution potential among the parties themselves, without external imposition. This increased emphasis on the kinds of structures, understanding, and relationships that help to transform international conflict situations reflects the impact the developing field of conflict studies has had on practice.     

Scrolling Around the New Organization: The Potential for Conflict in the On-Line Environment

The technological revolution has created as many challenges as opportunities for managers in today's organizations. Besides wandering around to manage, scrolling around on a computer screen has become common-place. This article reviews four key technology-caused challenges facing managers in the workplace, chiefly as the result of communication via e-mail. Specifically, the author focuses on what research to date informs us about negotiation and conflict resolution in an electronic environment.     

Ready for Prime Time: The When,Who, and Why of International Mediation

Most of the literature on international dispute resolution emphasizes timing and ripeness when considering whether or not a dispute is suitable for mediation. In addition to this focus, the authors believe analysts should consider whether a particular mediator is ready for prime time. Their framework posits that one may gauge the appropriateness of a mediator for a particular dispute along three different types of considerations: operational and political; strategic and diplomatic; and relationship and cultural fit. They provide numerous case examples illustrating how the choice of a mediator might apply in each dimension.     

The Ombudsman: What's in a Name?

The role of the ombudsman is perhaps the least well understood inthe field of alternative dispute resolution (ADR). This essay introducesreaders to the differing conceptions of the role; the sometimes fractiousdivide that has existed in the past between classical andorganizational ombudsmen; and a collection of essays by four well-known practitioners that shed lighton what it is ombudsmen do; the kinds of disputes they deal with and howthey operate; how they view their role (and how others view it); and boththe possibilities and limitations of the ombuds function.     

Regional integration and conflict management. The case of Vietnam

This paper is examines the process of regional integration of Vietnam into the framework for regional co-operation under the umbrella of the Association of South-East Asian Nations (ASEAN). The main focus is on the process leading to Vietnams admission into ASEAN in 1995. The relative importance of key factors – economic, political and security – in the process leading to Vietnams admission into ASEAN is assessed. Particular attention is devoted to the conflict management dimension of the regional integration of Vietnam both in process leading to membership in ASEAN and in the management of border disputes between Vietnam and other ASEAN members.This study is based the authors on-going research on Vietnams foreign policy and on regional collaboration is Southeast Asia including ASEANs expansion with a focus on conflict management.This article is an edited version of a paper with the same title presented at Paper prepared for Session 1: Lessons to be learnt, success stories of peaceful reconciliation, At the 3rd Asia-Europe Roundtable: Peace and Reconciliation Success Stories and Lessons. Organised by Asia-Europe Foundation, Friedrich-Ebert-Stiftung, The Institute for International Relations, and Singapore Institute of International Affairs, Hanoi, 20-21 October 2003.     

Book Review: Facing the Decisions One Should Make and the Decisions One Wants to Make

Authors of two recent books, Smart Choices and The Win-Win-Solution, offer negotiation practitioners some new twists on how they can improve their decision-making processes. In the first book, Hammond, Keeney, and Raiffa present a five-part PrOACT system, which features: an assessment of the problem; determination of objectives; exploration of alternatives; comprehension of the consequences; and dealing with tradeoffs. The second book, by Brams and Taylor, outlines four settlement options that are available to decision makers, but advocates an adjusted winner approach. The authors have devised a system in which individuals' subjective assessments of particular items in dispute receive point totals, which can then be divided in an equitable manner. In effect, the authors show readers how to deal with the decisions they should make, and those they want to make.     

Sustained Dialogue in Managing Intractable Conflict

In the warn-torn new nation of Tajikistan, the author has been part of a five-stage dialogue for peace since 1993. The focus of the dialogue has been on transforming relationships and changing relationship dynamics so that this intractable conflict can be addressed positively. The author briefly describes this multilevel peace process both historically and substantively. He also discusses the continual process of evaluation of the Inter-Tajik dialogue effort as well as focuses on a series of questions that apply to intractable conflicts in general.     

Negotiation: The Chinese Concept

It is no understatement to say that negotiation activity has skyrocketed in China in recent years; however, these negotiations are frequently unsatisfactory. Part of the reason for this lack of success is that Chinese people have a conception of negotiation that is fundamentally different from that of people in the West. Based on extensive interviews with Chinese and non-Chinese negotiators over a period of five years, the author explains the Chinese approach by using two metaphors: mobile warfare and the joint quest. Understanding this approach has significant implications for negotiation practice.     

Supplemental Joint Brainstorming: Navigating Past the Perils of Traditional Bargaining

Though decision makers in many domains use bargaining as their primary approach to negotiation, it has limited efficacy in multi-issue, nonquantifiable transactions. Nevertheless, many negotiators use back-and-forth bargaining rather than other approaches. The author explicates reasons for this choice and describes supplemental joint brainstorming, an innovative strategy to supplement the institutionally-entrenched bargaining approach to negotiation with interest-based negotiation.     

Bringing Peace into the Room: The Personal Qualities of the Mediator and Their Impact on the Mediation

The training and development of mediators has focused primarily onenhancing mediators' technical skills and increasing their understandingof the theory behind the practice of mediation. This article focuses on athird aspect of the development of mediators - namely, their personalcharacteristics. The authors contend that a mediator'spresence - more afunction of who the mediator is than what he or she does - has a profoundimpact on the mediation process. Drawing on analogies fromresearch in the physical and social sciences, the article suggests that themost subtle influences of the mediator's affect and manner may in fact bepowerful influences in helping the mediator bring peace into theroom.     

Negotiating with Your Nemesis

The assumption that negotiators can and should eradicate emotions from negotiating is unrealistic. Instead, effective negotiators know how to handle emotional outbursts including how to respond when the other negotiator evokes their nemesis. A nemesis is the hidden part of ourselves that we project onto others who push our hot buttons. When emotions are intense, understanding the possibility that you may be giving or receiving a projection can help you sidestep escalatory behavior. This article explores the concept of the nemesis and offers practical steps for confronting it as well as responding to others' emotions at the negotiating table.     

Framing “the Other”. A critical review of Vietnam war movies and their representation of Asians and Vietnamese

By considering a variety of films, in chronological sequence, I tried to make understandable the representations of Asians, and especially Vietnamese, by European and American filmmakers. While the themes changed from general war movies, through the depiction of bloodthirsty veterans and patriots towards the view of the victimized service men, the representation of the Vietnamese did not change dramatically. Vietnamese soldiers and civilians are portrayed as cunning, cruel, even sadistic, ambivalent, and irresponsible. These articulations of latent and manifest Orientalism in American movies about the Vietnam War are clear manifestations of a discourse which had broader consequences for the way Asians, or for that sake, Vietnamese, have been depicted. Where earlier movies showed a worldview, in which the Asian participants are reduced to simple pawns in a chess game between the superpowers, the post-1975 Vietnam syndrome genre betrayed a stereotype, which reified the Vietnamese as devious and unchanging. Even the films, which are considered to picture the war in more realistic terms, did not change the framing of the Vietnamese substantially. What changed was a manifest Orientalism, symbolized by stereotypes of the Yellow Peril, but the representation of latent Orientalism of the so-called anti-war movies remained. Current American and French cinematic production on Vietnam is not coming to terms with the past. The re-issued Apocalypse Now, Redux is part of a cultural memorial to remember the war in contradictory terms. We were soldiers is not about the Vietnamese and their war, but about we and us. The Other remains an unknown Oriental.This article is derived from a larger contribution to be published by Ravi Srilata and Mario Rutten (eds.) Europe in Asia, Asia in Europe. ISEAS and IIAS, 2003.     

Trajectories Toward Peace: Mediator Sequencing Strategies in Intractable Communal Conflicts

The author identifies three distinct mediation sequencing strategies used in intractable communal conflicts: the gradualism model; a boulder-in-the-road approach; and the committee strategy. Using case examples of contemporary mediation efforts, he describes the three approaches and their advantages and disadvantages. A wider-angle approach to the differences in how mediators and conflicting parties achieve peace in these destructive conflicts is useful for both scholarly inquiry and practice.     

ASEM’s role for co-operation on security in Asia and Europe

This article argues that the Asia-Europe Meeting (ASEM) process of multidimensional dialogue plays a prominent role in addressing issues of transnational security in both regions mainly in the field of soft and non-traditional security affairs. Furthermore, this significance and effectiveness of ASEM as a tool for mutually enhancing security could be further enhanced through such measures as greater co-operation between the UN and regional organizations, greater complementary efforts from Civil Society, pro-active engagement of ASEM in a changing security environment, greater convergence with other regional security groupings, opening of avenues for track 2 contributions, and heightened consistency in the commitment of the European Union to the process. Despite questions and challenges that ASEM may face, ASEM is now a clear reference in Europe and in Asia – and in Southeast Asia in particular-for security issues.This text reflects the personal views of the author.     

Between Vengeance and Forgiveness: South Africa's Truth and Reconciliation Commission

Citizens of South Africa are confronting a painful past through the new nation's Truth and Reconciliation Commission, or TRC, which thus far has heard thousands of reports (many televised) about murders, torture, and other human rights abuses that took place during the apartheid era. South Africa's TRC is grounded in a constitutional commitment to the African concept of ubuntu, or humaneness. Amnesty is available on a conditional basis to alleged perpetrators. The author assesses the potential restorative power of truth-telling; the significance of sympathetic witnesses; and the tasks of both perpetrators and bystanders in the TRC process. Aspirations for justice are considered along with restoring dignity to victims, offering a basis for individual healing, and promoting reconciliation of a divided society.     

Groundhog Day: Teach it Again...and Again.

The problem of teaching the same negotiation class again and again, yet remaining fresh and spontaneous, is a dilemma familiar to academics. The situation is akin to that of characters in the movie, Groundhog Day, living the same 24 hours over and over, trying to get things just right. This article reflects on this problem, and offers some advice.     

Parallel informal negotiation: A new kind of international dialogue

Bargaining in the international arena is intrinsically positional. Negotiators are often instructed by their governments not to improvise or explore new options when they meet with their counterparts — even though the invention of additional tradeoffs or packages might well produce better results for all sides. This article describes an approach that we call parallel informal negotiation which encourages a collaborative effort between contending groups that were officially not even allowed to interact: international trade and environment policy makers.     

Getting to the Table in Oslo: Driving Forces and Channel Factors

Using the secret Middle East peace talks in Oslo, Norway as a case example, the authors develop a conceptual framework for analyzing prenegotiation processes in negotiation. The framework focuses on understanding changes in the balance of geopolitical, internal, political, and group psychological forces that lead parties to negotiate. The framework also highlights the importance of channel factors, such as the use of unofficial representatives, small-state sponsorship, co-mediation, secret diplomacy, and staged agreements. Although developed with reference to the Oslo peace process, the authors believe this framework has broader applicability to the analysis of prenegotiation processes in international and ethnic disputes and other situations of protracted conflict. They conclude with a series of questions for future prenegotiation research.     

The Illusion of Transparency in Negotiations

The authors examined whether negotiators are prone to an illusion of transparency, or the belief that their private thoughts and feelings are more discernible to their negotiation partners than they actually are. In Study One, negotiators who were trying to conceal their preferences thought that their preferences had leaked out more than they actually did. In Study Two, experienced negotiators who were trying to convey information about some of their preferences overestimated their partners' ability to discern them. The results of Study Three rule out the possibility that the findings are simply the result of the curse of knowledge, or the projection of one's own knowledge onto others. Discussion explores how the illusion of transparency might impede negotiators' success.