Government with a Cast of Dozens: Policy Capacity Risks and Policy Work in the Northern Territory

There are a number challenges to maintaining high‐quality policy capacity in sparsely populated areas such as Australia's Northern Territory (e.g. natural resource dependent economy, prominence of Indigenous issues, provision of local services). Moreover, the Territory government has recently been undergoing a host of public sector changes. This paper utilises survey methodologies of policy workers that were recently developed in Canada and examines nine risk factors to policy work. A survey of 119 policy workers in the Northern Territory was conducted in 2013. The analysis examined four key policy‐work areas (policy activities, barriers, areas for improved policy capacity, nature of change in work environment). The survey findings offer some practical insights for managers. Formal policy‐work training is recognised as critical. Policy capacity may be increased through better inter‐departmental (and potentially inter‐governmental) cooperation and information sharing, more opportunities to engage with non‐governmental stakeholders, and more opportunities for those leaving the full‐time Northern Territory policy workforce to continue to contribute. From a conceptual point of view, the extent to which ‘policy capacity’ as commonly conceived in the literature is applicable to contexts, such as Australia's Northern Territory, warrants further examination.     

Ethics Experts as an Instrument of Technocratic Governance: Evidence from EU Medical Biotechnology Policy

This article challenges the assumption that ethics committees introduce democratic control in policy areas where scientific expertise and ethical concerns collide. The claim is that politicians or bureaucrats are likely to resort to the use of ethical expertise when they face a specific type of dilemma: the impossibility, on the one hand, of yielding a consensus on controversial value‐based issues via the democratic route and the need, on the other, to legitimize controversial policy choices in these areas. The article examines this dynamic with regard to the European Union's medical biotechnology policy, a contested policy domain where ethical specialists are awarded expert status. The article finds that establishing ethical experts as a new category of expertise alongside scientific experts actually bolsters the technocratic domain in areas where it is contested, thus reinforcing the authority of experts and bureaucrats in the policy process, rather than democratic control.     

Global governance and communicative action: a study of democratic participation during planning for the Lyon–Turin rail link

Organisation–stakeholder engagement during planning of a high‐speed rail link between France and Italy is described and analysed in this paper. Conceptualising organisation–citizen engagement as a form of deliberative democracy, the study's theoretical framework draws upon literature from communication, social and political science. Following a review of governance for transnational organisation–stakeholder engagement, communication methods used by one transnational organisation, Lyon‐Turin Ferroviaire (LTF), to engage in ‘discursive legitimacy’ with affected parties, is studied. A qualitative case study approach examines whether LTF's engagement with stakeholders provides opportunities for democratic participation rather than creating a democratic deficit in the public sphere. Results point to a lack of mechanisms through which transnational policy makers can be held accountable‐leading in this case, to a legitimacy crisis for institutions involved, threatening their ability to justify the economic and transportation viability of the project. This article is of interest to academics in communication and social sciences, managers working in an international context and communication professionals. Copyright © 2014 John Wiley & Sons, Ltd.     

Impossible Jobs or Impossible Tasks? Client Volatility and Frontline Policing Practice in Urban Riots

Various public administration jobs are described as “impossible,” meaning that they have an unpopular or illegitimate client base, stakeholders have conflicting values, and leaders and their agency's mission are continually questioned. Although this framework is widely used, it has also become overgeneralized. The authors propose three theoretical extensions to understanding impossible jobs based on findings from a three‐year multimethod study of riot policing. First, a distinction can be drawn between impossible jobs and impossible tasks. Second, the relationship between impossible jobs and street‐level bureaucracy is clarified; the case of riot police shows that some street‐level bureaucrats face impossible tasks. Third, the authors show that the conceptualization of the client base has been overly static—in some situations, the client base fractures, or grows rapidly, and legitimacy can change in real time.     

Defining Asia Capabilities for Australia's Public Service

Twenty‐three years ago, questions posed in this journal asked whether and how the Australian public service was prepared to engage effectively in Asia. More recent meta‐analyses of public policy scholarship suggest that Western policy scholars and administrators continue to pay limited attention to Asian policymaking, despite the rise of Asia in the 21st century. This article contributes a research‐derived Asia capabilities framework for Australia's public service, distilled from a qualitative study with public administration leaders at Commonwealth, state, and local government levels. It taps scholarly literature in ‘cultural intelligence’, global leadership competencies, and training to provide a robust conceptual underpinning for the framework. The framework defines the knowledge, skills, capabilities, and experiences vital for Australia's public service to engage effectively with the region in a rapidly changing policy environment.     

Policy Agendas for South Korea's Broadband Convergence Network Infrastructure Project

Broadband holds a critical position in the progress of economic and social indicators by connecting consumers, businesses, and governments. South Korea has consistently been the global leader in broadband deployment since 1999. In the last 10 years, the Korean government has pursued several strategies for its broadband policy. The purpose of this article was to explore South Korea's implementation of its Broadband Convergence Network (BcN) project with special emphasis on its objectives of achieving media convergence, ubiquitous connectivity, and coordination among network stakeholders. The study uses the theoretical framework of institutionalism to identify factors that help explain how the policy agenda for the BcN was implemented. The BcN is Korea's most recent high‐speed Internet infrastructure project and is envisioned as a conduit through which broadband services, applications, and content will flow to reflect a robust high‐speed Internet infrastructure. This broadband infrastructure project began in 2004 as a consortium that includes the government and private sector firms. This infrastructure was launched as a three‐phase project. The first phase of the BcN extended from 2004 through 2005, the second phase extended from 2006 through 2007, and the third phase extended from 2008 through 2010.     

Guerrilla Employees: Should Managers Nurture,Tolerate, or Terminate Them?

“Guerrilla government” is Rosemary O'Leary's term for the actions of career public servants who work against the wishes—either implicitly or explicitly communicated—of their superiors. This form of dissent is usually carried out by those who are dissatisfied with the actions of public organizations, programs, or people, but typically, for strategic reasons, choose not to go public with their concerns in whole or in part. Rather than acting openly, guerrillas often move clandestinely behind the scenes, salmon swimming against the current of power. Guerrillas run the spectrum from anti‐establishment liberals to fundamentalist conservatives, from constructive contributors to deviant destroyers. Three public managers with significant experience comment on O'Leary's thesis that guerrilla government is about the power of career bureaucrats; the tensions between career bureaucrats and political appointees; organization culture; and what it means to act responsibly, ethically, and with integrity as a public servant. Karl Sleight, former director of the New York State Ethics Commission; David Warm, executive director of the Mid‐America Regional Council of Greater Kansas City; and Ralph R, Bauer, former deputy regional administrator of the U.S. Environmental Protection Agency in the Seattle and Chicago regions, present unique perspectives on the “guerrilla” influence on policy and management, as well as the challenges posed by this ever‐present public management phenomenon.

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Equal Employment Policy in France: Symbolic Support and a Mixed Record

This article analyzes the policy framework for and the implementation of equal employment policy in France. After presenting the equal employment policy framework and the role of state feminist women's policy offices in its development, the author discusses the limited support for positive action strategies among French firms and unions. The implementation of equal employment policy has had a mixed record, often limited to symbolic gestures rather than concrete change. Contributing to this symbolic dynamic are the effects of reconciliation policy and the impact of the development of part‐time work on women employment. The analysis argues that reconciliation policy has not for its part always privileged an egalitarian set of measures that facilitates the sharing of family and domestic work between men and women. The article asserts that the development of part‐time work has contradicted equal employment policy efforts and has effectively contributed to maintaining women's positions in low‐paying and marginal jobs. The article concludes that despite an apparently comprehensive policy framework for equal employment policy in France, the situation of women workers appears to be followin two tracks: a top‐tier track of qualified, relatively well‐paid women who are able to have a career and to reconcile family and work, and a lower‐tier track of less‐skilled, lower‐paid women workers who continue to be marginalized on the labor market.     

Enhancing responsiveness and consistency: Comparing the collective use of discretion and discretionary room at inspectorates in England and the Netherlands

Discretion used to be considered a feature of individuals, but growing literature shows that it has collective features as well. To develop an understanding of the individual and cooperative work of inspectors in using discretion and the discretionary room granted to them, we compared two inspectorates: the Care Quality Commission (CQC) in England and the Joint Inspectorate for Youth (JIY) in the Netherlands. Our analysis reveals that inspectors engage with colleagues, managers, and stakeholders to include other perspectives, gain mandate, and broaden their repertoire. At the CQC, inspectors use their discretion collectively; on their own initiative, they involve others in balancing and interpreting rules to reach judgments. At the JIY, teamwork is central and regulatory teams are granted collective discretionary room. We argue that collective work permits both responsiveness and consistency. In studying the judgments of inspectors and other street‐level bureaucrats, it is vital to look at collective work and how it combines consistency and responsiveness.     

How Do Intrinsic Motivations,Work‐Related Opportunities,and Well‐Being Shape Bureaucratic Corruptibility?

A large body of research focuses on the institutional factors that shape country‐level corruption and the effectiveness of macro‐level anticorruption measures; however, corruption at the individual level remains understudied and thus poorly understood. This article examines the underlying causes of and mechanisms through which individual government bureaucrats engage in corruption. The researchers develop a framework that incorporates intrinsic motivations, work‐related opportunities, and work‐related well‐being to test the ways in which these micro‐level factors shape bureaucrats' propensity to engage in corrupt behaviors (or corruptibility). Using survey data from more than 1,300 Chinese public employees, the authors identify direct and indirect effects on corruptibility and discuss theoretical and practical implications.     

How street‐level bureaucrats become policy entrepreneurs: The case of urban renewal

Under what conditions will street‐level bureaucrats act as policy entrepreneurs? Drawing on the case of social workers working with disadvantaged populations in the context of urban renewal in Israel, we suggest a framework for addressing this question. The research contributes to the literature of public administration and policy both by analyzing the strategies these entrepreneurs adopt to increase their influence on policy design and by proposing that the combination of perceptions of an acute crisis situation, lack of effective knowledge in the area, and the demand for innovation and activism leads street‐level bureaucrats to adopt innovative strategies aimed at influencing policy.     

Serving many masters: Public accountability in private policy implementation

In recent decades, the introduction of market principles has transformed public service delivery into a hybrid. However, little is known about how these changes are reflected in the attitudes of private implementing agents: The hybridization literature neglects individuals, and street‐level bureaucracy research has disregarded hybridization. This article extends Hupe and Hill's ( 2007 ) accountability regimes framework to introduce the market as an additional accountability regime alongside state, profession, and society. Using a configurational approach, the article explores how public and private food safety inspectors in Switzerland perceive the multiple norms for behavior stemming from their environment. Results suggest that the plural accountabilities of for‐profit street‐level bureaucrats can increase the dilemmas involved in their work. Under certain circumstances, for‐profit street‐level bureaucrats have particular difficulties reconciling rule pressure with market incentives and client demands. The extended accountability regimes framework fruitfully captures such dilemmas and helps identify suitable governance responses.     

Bureaucratic politics and the translation of movement agendas

Research on social movement outcomes focuses on the publicly visible stages of government policymaking. It rarely opens the black box of government's translation of movement demands beyond the agenda‐setting stage and before their materialization into legislative bills. Using a bureaucratic politics perspective, we suggest that bureaucrats play a central role in translating movement agendas into concrete problems and policy solutions, which they tend to link with their bureaus' missions and existing programs. We further suggest that relative consensus among bureaucrats when coupled with politicians' disinclination to intervene in the translation process tends to advantage conservative interpretations of movement agendas. Conversely, interbureau confrontation and political intervention are associated with more radical policy responses. Empirically, we examine the responses of the Israeli government to the large‐scale mobilization, in 2011, surrounding the rising costs of housing and living. We build on archival research and interviews with senior bureaucrats located in 11 central‐government ministries.     

Cooking the books: Bureaucratic politicization and policy knowledge

Accurate knowledge about societal conditions and public policies is an important public good in any polity, yet governments across the world differ dramatically in the extent to which they collect and publish such knowledge. This article develops and tests the argument that this variation to some extent can be traced to the degree of bureaucratic politicization in a polity. A politicized bureaucracy offers politicians greater opportunities to demand from bureaucrats—and raises incentives for bureaucrats to supply—public policy knowledge that is strategically biased or suppressed in a manner that benefits incumbents reputationally. Due to electoral competition, we suggest that the link between bureaucratic politicization and politicized policy knowledge will be stronger in democracies than in autocracies. A case analysis of Argentina's statistical agency lends credence to the underlying causal mechanism. Time‐series cross‐sectional analyses confirm the broader validity of the expectations and show that the relationship is present only in democracies.     

Institutional Change Through Policy Learning: The Case of the European Commission and Research Policy

Research initiatives to enhance knowledge‐based societies demand regionally coordinated policy approaches. By analyzing the case of the European Commission, Directorate‐General Research and Innovation, this study focuses on examining the cognitive mechanisms that form the foundation for institutional transformations and result in leadership positions in regional governance. Drawing on policy learning theories, the study emphasizes specific mechanisms of institutional change that are often less noticeable but can gradually lead to mobilizing diverse groups of stakeholders. Through historical and empirical data, this study shows the importance of policy learning through communication processes, Open Method of Coordination initiatives, and issue framing in creating a stronger foundation for policy coordination in European research policy since the 2000s.     

农村土地流转政策的执行偏差——对小岗村的实证分析

农村土地承包经营权的流转是完善我国农村工作非常重大的现实问题,但政策执行过程中容易产生偏差。有哪些偏差,其原因何在?街道层官僚理论为分析中国农村土地承包经营权流转的政策执行提供了一个全新的理论视角。以中国改革第一村——小岗村为研究对象,以街道层官僚理论为视角,通过对小岗村的农村土地流转政策执行情况及偏差原因进行实证分析。研究发现,处于公共政策执行末梢环节的街道层官僚在资源稀缺和公共服务弹性需求的夹缝之中,因其特殊的身份、地位和工作性质而持有相当大的政策制定能力,导致公共利益权威分配过程中产生偏差;分析了形成该问题的三个具体原因,对提高我国农村土地流转政策执行的质量具有一定的借鉴意义。     

Fault Lines: The Effects of Bureaucratic Power on Electoral Accountability

This article introduces a new explanation for why citizens may fail to vote based on government performance. We argue that when politicians have limited capacity to control bureaucrats, citizens will not know whether government performance is a good signal of the incumbent's quality. We develop a selection model of elections in which policy is jointly determined by a politician and a bureaucrat. When politicians have incomplete power over policy, elections perform worse at separating good and bad types of incumbents. We test the theory's predictions using survey experiments conducted with nearly 9,000 citizens and local officials in Uganda. We find that citizens and officials allocate more responsibility to politicians when they are perceived as having more power relative to bureaucrats. The allocation of responsibility has electoral consequences: When respondents believe that bureaucrats are responsible for performance, they are less likely to expect that government performance will affect incumbent vote share.     

“Promotion tournament 2.0”: Why local cadres expand health‐care provision in China

Previous research has attributed the delayed welfare development in China to the government's traditional obsession with GDP growth target as the principal criteria for cadre promotion. Yet why has health‐care provision significantly expanded since the 2000s? This article argues that as central policies adjusted to incorporate health care as a priority, the cadre assessment system subsequently made it a “hard target,” and thus the competition for office has compelled local cadres to implement health‐care expansion. Apart from the importance of local leaders in policy change as the literature suggests, this article elaborates on the pivotal role of technical bureaucrats by innovatively introducing the “promotion tournament 2.0” model, which emphasizes the knowledge–power coalition between these political actors. By investigating the case of health‐care expansion, this article illustrates the local politics of policy change with various forms of data collected from semi‐structured interviews, newspaper archives, political documents, and official statistics.     

Politics,Science, and Termination: A Case Study of Water Fluoridation Policy in Calgary in 2011

Policy termination is identified as a rare occurrence and thus difficult to study. However, one policy area, community water fluoridation, has seen an apparent increase in termination in recent years. We examine the specific case of termination in Calgary, Alberta in 2011 with a specific goal to apply Kingdon's Multiple Streams Approach to the policy termination framework. Our findings suggest that of key importance for the termination of water fluoridation was the impending need for an upgrade to the fluoridation infrastructure, the effectiveness of the local anti‐fluoridation activists, the speed of decision making, and a prominent framing of the issue in ethical terms. The opening of a policy window made possible by the 2010 Calgary municipal election, one that introduced a number of new members to council, as well as the presence of a policy entrepreneur who took advantage of the window's opening, were of specific importance to the success of policy termination.