Information systems and organizational development: Meeting the demands of information resource management in the twenty-first century

The central thesis of this article is that organizations in the twenty-first century will pursue the full benefits of information system technology by moving beyond a narrow focus on the technological dimensions to consider attendant managerial and policy issues. The challenges to establishing and implementing a coherent philosophy to guide information resource management are novel and difficult, but not unyielding. The application of organizational development techniques holds great potential to surmount these obstacles and may provide organizations with significant advantages from developments in computing technology in the twenty-first century. Evidence suggests that leading edge organizations are turning toward an integrated approach to Information Resource Management.

The benefits that advances in computer and information system technology offer to organizations in the twenty-first century seem indisputable, but whether organizations will actually achieve them, however, seems very much in question. The thesis of this article is that if organizations of the future are to garner full benefits from dramatic improvements in computing technology, they must develop a coherent philosophy for Information Resource Management (IRM). While the foundation for this philosophy rests on a strategy for integrating useful changes in computing technology into organizations, IRM must also encompass managerial and policy components. Yet, the field has been dominated by technological concerns, with only limited attention devoted to the other key dimensions.

In this article we propose a tripartite approach to information system adoption and implementation focusing on the technical, managerial, and policy dimensions. For Information System (IS) advantages to be fully realized, organizations must find ways to balance the demands of each of these components. Though these challenges should not be minimized, the article concludes that proven techniques from the field of organizational development can be brought to bear to deal with them constructively. Organizations that do so will very likely be rewarded with the substantial benefits that changes in computing and information system technology promise for the twenty-first century.     

Public administration and policymaking: The political/career executive environment

Federal government policymaking is improved by the partici-pation of career executives. As a minimum, contributions based on their professional expertise and institutional experience can serve as an early warning system for helping political executives to avoid mistakes in new policy ventures. However, a number of political, structural, and attitudinal factors cause the political/career executive relationship environment to be characteristically stressful, tense, and frequently not conducive to joint involvement in policymaking. Historic factors producing this environment include basic constitutional and democratic values regarding the exercise of unitary power, the ambiguous roles of political and career executives, the controversial executive workforce structure, and the differing orientations of career and non-career executives. More recent obstacles to developing a cooperative state of political/career relations consist of the rise of the administrative presidency accompanied by bureaucrat-bashing, an increased politicization of management, and the trend toward ideological administration. What has been termed the “quiet crisis” in public service has led to calls for change in presidential rhetoric, development of orientation and communication opportunities in the political/career relationship, and proposals of structural alternatives to the present executive workforce system established in 1978. The Bush administration has implemented several measures leading to a renewed recognition of the benefits to policymaking output of career executive involvement.     

Regulation Inside Government: Public Interest Justifications and Regulatory Failures

Regulation is normally thought of as government regulation of the private sector, particularly business. However, there is a developing literature on regulation inside government, exploring the ways in which government regulates itself through a range of bodies which set standards for public sector organizations, monitor them and seek to bring about compliance with those standards. Reading across economic theories of business regulation to regulation inside government, this article suggests that the current wave of reform inside the UK public sector implicitly reflects a public interest view of regulation. However, the analogous public interest justification for the regulation of business has been heavily criticized and regulatory failures have been suggested including regulation in the interest of regulated bodies, regulation in the interest of regulators and the high costs of operating regulatory systems.     

A tough act to follow: traumatic executive departure and the post-transformational context

After turning their organizations around, transformational leaders often move on, taking new roles outside or even within the organization. Sometimes these changes occur in abrupt and traumatic circumstances, raising an important question: what is the impact on an organization when the transformational leader suddenly exits? This article examines the factors that shape the “post-transformational context” facing the successor to a transformational figure. These factors are seen to affect the organization's identity and followers' commitment to it. A framework and research propositions are presented, focusing on: antecedent conditions in the organization; the nature of the leader's departure; the emotional responses characterizing such situations; and the effects on organizational systems. These dynamics are examined in an illustrative case, and suggestions are made for further research.     

Congress and executive branch budget reform: the house appropriations committee and zero-base pudgeting

Local police agencies are in a fiscal crisis prompted by inflation on one hand and citizen tax revolt on the other. However, there is opportunity inherent in the budget crunch. It provides local government and police administrators with unprecedent political leverage to cut budgets in a manner where highly productive programs are retained while the unproductive ones are deleted. To this end the essay discusses avenues, drawn from recent police scholarships, for using budgetary retrenchment as means for substantive police reform.     

Education and training in public administration: transference of segmenting organizational behavior

Organizations can survive, let alone progress, only if they carry out meaningful transactions with society at large. This process requires they differentiate their “organizational being” to respond to clientele needs and/or user demands. The inherent problem is that these differentiated structures may become segmented into tightly closed systems, being in effect organizations within organization characterized by self-serving vested interests. Expediency becomes the operating rule. Segmentation is common to all societies, but it is especially prevalent in situations of decline.

Advanced in this discussion is that the segmentation process may be accelerated and consolidated by in-house training and education, and especially by those of a public management character. A plea is made for universities to become more actively engaged in (a) the preparation and placement of “quality” educated persons and (b) the search/development of new public organization.     

Migration and development: Implications and recommendations for policy

"The conventional wisdom on the relationship between migration and development in the Caribbean Basin can be summarized in two propositions: that migration from the region to the United States is an 'escape valve,' benefitting the sending countries; and that development reduces the pressures for migration. This article examines both propositions and concludes they are misleading or inaccurate. Emigration costs the sending countries in serious ways and often impedes development. Secondly, development does not stem migration; in the short-term, rapid development is more likely to exacerbate the pressures of migration than to reduce those pressures. Besides analyzing the relationship between migration and development in the Caribbean Basin, this article offers development proposals to reduce pressures leading to migration and enhance the positive effects of migration on development."     

The oakland hiv/aids planning council: Its organizational form and environment

An observational study of the Oakland Eligible Metropolitan Area and its Ryan White CARE Act Title I HIV health services planning council, officially known as the Alameda/Contra Costa HIV Planning Council, has been in progress since October 1992. Until June 1994, the Oakland planning council had a bifurcated organizational structure, with a component council for Alameda County and a component council for Contra Costa County. This case study focuses primary on the Alameda Component Planning Council (ACPC) and reveals that since its inception, the ACPC has struggled with numerous difficult issues, including volunteer membership, part-time staff support, membership selection and composition, conflict of interest, tensions among competing interest groups, conflicting demands from patientsJconsumers, and tensions among competing service delivery organizations. In spite of the substantial effort required to address these issues, the ACPC managed to fulfill its basic responsibilities of prioritizing the service needs of HIV-infected persons in the community and allocating funds to service providers to meet those needs. Over time, however, dealing with these issues took its toll on the planning council, resulting in a near complete turnover of members within 18 months. One reason that the planning council survived may be due to its unusual organizational form, which fits closely the definition of a minimalist organization. This form of organization is flexible and very efficient at adapting to changes in its environment. Previous studies of such minimalist organizations, however, have examined organizations functioning in stable, non-competitive environments. Whether HIV planning councils with this particular organizational form will be able to survive over a long period of time in turbulent environments is an important question for future research.     

Inside the Matrix: Integrating the Paradigms of Intergovernmental and Network Management

Abstract

The basic research concepts of intergovernmental and network management are examined with regard to blending the two into a unified theory of collaborative management. A substantial literature in both fields has emerged and is ripe for conceptually enhancing interorganizational management in the public sector. The collaborative management concepts forwarded emanate from the authors' comprehensive study of collaborative public management in 237 cities. The major concerns that are found to be ready for knowledge unification include: (1) multiple network complexity and the emergence of governance through policy networks, (2) strategic behavior and its implementation through networks, (3) the role of government institutions in network governance, and (4) the use of myriad policy instruments and multiorganizational activity. Each of these research arenas are representative of the kind of knowledge base that can be blended and extended to help public managers understand how to operate in the vertical/horizontal matrix of intergovernmental network management.     

Binary decision analysis: An empirical approach to predicting and understanding organizational decisions

Binary decision analysis is an alternative approach to the analysis of organizational decisions that lends itself well to mathematic analysis. The purpose of this paper is to present and test the application of the binary approach to decision analysis and its subsequent mathematical testing using logit regression. Binary decision analysis focuses on each decision as a single choice between two distinct alternatives or a step in a sequence of such binary choices in more complex organizational decisions. Logit regression is a type of regression especially developed to deal with binary dependent variables in the context of inferential statistical testing. By successfully combining these two approaches, and adhering to the theoretical and statistical assumptions upon which they are based, a potentially useful tool of organizational decision analysis results. An applied example of this approach tests its utility. Appropriate conclusions about the method are made based on that test.     

Counting chickens before they're hatched: The importance of pre-transition planning for presidential success

Presidential transitions are crucial to the process of regime change in the US's federal executive. During this ill-defined and transient period, newly elected presidents prepare their policies and political environment for governing. This article discusses the process and impact of presidential transitions and assesses the extent to which presidential candidates see preparing for governing as being as important as campaigning. The author considers whether presidential candidates undertake any preparations for office during the campaign and if there is any connection between campaigning for the White House and taking over the White House. The conduct and performance of presidential transitions since the Nixon administration are evaluated and critical observations are made of Gore and Bush's attempts during the recent election campaign to progress towards an effective governance strategy rather than just campaign victory.     

Local government in post-communist poland: A study of federalism and executive authority in plock

This article examines the establishment of local government in post-communist Poland. Its purpose is to examine the realignment of central state and local government authority established through the Polish National Assembly's (Sejm) 1990 reforms and to provide an assessment of developing local government autonomy and executive authority in the new city government structure.

The conceptual framework is comparative, using an American perspective to examine issues of local government autonomy and executive authority.     

Administrative ethics and organizational learning in Kuwait and the united states: an empirical approach

This article explores how a sample of public agencies in Kuwait respond to ethics failure. The learning response is examined in detail, in order to understand how these agencies attempt to inquire into the organizational causes of ethics failures and implement organizational changes in response to the inquiry. This study builds upon a previous methodology for measuring the strength of the organizational learning response. The data from Kuwait is compared to an earlier, similar study of organizational ethics learning conducted in the United States. The sampled agencies devote only moderate efforts to learning from ethics failure.     

Teaching public management: the case for (and against) cases

This article calls for an increased and more rigorous use of the case method in public administration education. Cases yield generalizations, cases help students take ownership of knowledge, and cases can further repetition of behavioral characteristics important to students such as empathy and self-confidence.

The gradual expansion of public policy training into the area of public management has brought with it a marked increase in the use of cases and case teaching. Executive training programs, an ever more common feature of publicpolicy schools, rely even more heavily on case. Despite their prevalence and popularity, cases and case teaching have come in for considerable criticism. Social scientists in particular fault them for being atheoretical and, hence, lacking in intellectual rigor. Contemporary cases are also faulted for implicitly endorsing an “activist” or “heroic” view of public management. Whereas cases from the 1940s and 1950s portrayed a functional view of public managers, recent cases portray managers as people who actively shape their legal mandates and use administrative systems to promote political objectives--a questionable image to convey to students training for public service.⁽¹⁾

The first half of the paper describes in some detail a seminar, “Ethics and Public Management,” conducted at the Kennedy School by Mark Moore, Mark Lilla, and the author.     

The functions of the executive and the republic: Exploring the platonic roots of chester barnard

This essay examines the similarities between Plato's Republic and Barnard's Functions of the Executive.The essay argues that comparisons between Barnard and Plato are not overstated in form or substance. Three major areas of each work are compared: the ethical foundations, the political foundations, and the role of education in achieving those political means. Implications arising from the comparison are discussed and the essay concludes by linking the Barnard-Plato dialogue with current issues in management theory and practice.     

Contestable constitutions: Ambiguity,conflict, and change in East Central European dual executive systems

This article investigates how ambiguous constitutional design affected president–cabinet relations and constitutional change in post-communist Poland and Hungary. Constitutional provisions related to the prerogatives of presidents and governments were frequently subject to political conflict during the 1990s. The power struggle in the two cases developed and consolidated along two distinct pathways. In Poland, failed attempts to modify the constitution initially stirred up and extended intra-executive conflicts. With the adoption of a new constitution in 1997 the struggle over power between president and council of ministers was finally settled. In Hungary constitutional court rulings were instrumental in the settlement of president–cabinet conflicts.     

Struggling against suicide: the need for an integrative approach

Transcultural comparisons would be beneficial for both our understanding of suicide phenomena and the setting up of preventative strategies. Changes in attitude throughout history, gender and age differences, socio-economic factors, influence of race and ethnicity, and the impact of religion are among the aspects mentioned in this article. All of them can actually have a considerable effect on suicide rates, and all of them should be taken into account when interpreting suicide trends and designing antisuicide strategies. In fact, both risk and protective factors may vary remarkably in different cultures. The need for an integrative approach is evident today more than ever, and this fact calls for more concerted and coordinated, multidisciplinary approaches to suicide prevention.