Complex Social Organization: Multiple Organizing Modes, Structural Incongruence, and Mechanisms of Integration

This article conceptualizes and analyses a type of complex social organization consisting of heterogeneous organizing modes and social relationships, combining, for instance, relationships making up markets and hierarchies as well as various types of informal networks. Each mode is constituted and regulated on the basis of a system of social rules making up a particular normative order and operates in terms of its own particular rationality or social logic. When modes are combined or integrated into multi-institutional complexes or organizations, the resultant structure entails zones of incongruence and tension at the junctures or interfaces of the different organizing modes and social relationships. The article identifies a number of such incongruent organizing modes that are common in complex social organizations or inter- institutional complexes. It goes on to identify several of the institutional strategies and arrangements including rituals, non-task-oriented discourses, and mediating roles that actors develop and institutionalize in dealing effectively with incongruences and potential conflicts in complex, heterogeneous organizations. The article suggests that problems of structural incongruence - and the tensions and conflicts that arise in connection with it as well as responses to these - are major features of complex organizational and inter-institutional arrangements. Moreover, it suggests that social order - the shaping of congruent, meaningful experiences - in these complex organizations as in most social life builds on non-rational foundations such as rituals and non-instrumental discourses. These contribute to maintaining social order and to providing a stable context, even for rational decision-making and action.     

Service-Seeking Behavior,Perceptions of Armed Actors,and Preferences Regarding Governance: Evidence from the Palestinian Territories

Armed non-state actors, such as Hezbollah and Hamas, are visibly engaged in providing social welfare in addition to participating in violence. A number of scholars have suggested that there is a relationship between service provision by terrorist organizations and support from service recipients, and have indicated that terrorist organizations use service provision strategically for this purpose. However, few studies have examined the experiences and opinions of service recipients themselves to understand if services do indeed influence populations' political loyalties and opinions regarding violent activities. Using data from more than 1,000 low to moderate income individuals in Palestine, this study seeks to understand if and how receiving services from a specific organization engenders loyalty to the organization, passive acceptance and/or favorable approval of the organizations' violent activities, and the likelihood of participation in the organization's violent activities. This paper explores if and how provision of aid and “governance” services by armed non-state actors is correlated with various aspects of individuals' experiences of conflict, such as their opinions about the use of violence and various strategies for attaining peace, their fellow community members' likelihood to join armed groups and engage in fighting, and their preferences regarding state structure and legal system.     

Can we satisfactorily gauge the socio-political trends of our own age? Mark Bevir’s views on governance and changing democracy

Assessing the socio-political trends as they unfold is an art, and it needs to be approached from various angles. Bevir’s anti-foundationalist approach hinges upon the belief (not fact) that governance and networks have replaced government and hierarchies. His analysis is constructed around several strawmen (expert civil servants, street-level bureaucrats, judges, Keynesians, social welfare officials, and the wicked, modernist social sciences) rather than based in careful and balanced empirical evidence. To ‘cherry-pick’ some non-representative cases in support of an ideological perspective is academically unsatisfying.     

Can Social Innovations in Housing Save Public Money? The Case of Slovakia

ABSTRACT

The paper deals with research into the innovative provision of public services by the non-governmental organizations in the field of housing. The paper describes the legislation of the housing system in Slovakia and aims to analyse innovation in social housing provision. The paper contributes to the knowledge on innovative social housing solutions provided by non-governmental organizations. The use of cost benefit analysis reveals the benefits of innovation in housing provision by an internationally awarded organization ETP Slovakia. The analysis proves the government´s possible savings of public expenditures if it would decide to support the innovative approach in social housing provision.     

Are You Being Served? The Responsiveness of Public Administration to Citizens’ Demands: An Empirical Examination in Israel

Research in public administration (PA) is preoccupied with questions of efficiency and effectiveness which are aimed at improving public sector performance. According to the new public management approach, addressing this prominent challenge must rely upon a comprehensive understanding of citizens'/clients' perceptions of public sector operation and the extent to which public organizations are aware of public needs. This paper suggests a theoretical grounding and empirical examin-ation of the relationship between citizens' demands and PA's responsiveness. Parti-cipants in the study were 281 residents of a large Israeli city who reported their feelings, attitudes, and perceptions of local government activities in a variety of fields. Results indicate that perceptions of PA's responsiveness are affected by both policy and cultural factors (for example business or social orientation of the public authority, entrepreneurship and initiation of changes, ethics, organizational politics) and by the quality of the human resource system and of public servants (for example quality of leadership and management, quality of employees, general stress when contacting public officials). Implications of the study are discussed in light of the ongoing debate regarding the need for a more responsive and efficient new public management and the difficulties it faces in western societies.     

THE ‘SOCIALLY EXCLUDED’ AND LOCAL TRANSPORT DECISION MAKING: VOICE AND RESPONSIVENESS IN A MARKETIZED ENVIRONMENT

This article examines the relationship between social exclusion and bus provision in England in a marketized environment, and outlines the complexities of involving the socially excluded in local transport decision making. An analysis of five case studies, including histories of where requests were made for changes to bus provision, reveals the challenges for voice and responsiveness within a deregulated environment. Local government has limited ability to respond effectively to the socially excluded; bus providers are able to cut or revise services as they wish, and the discourse employed by them emphasizes costs and efficiency rather than social needs. The paper concludes by advocating a more proactive approach toward tackling departmentalism and social exclusion, with more rigorous and focused engagement of those who have difficulty in making their voices heard. At the same time, it recommends the revision of accounting procedures and incentive structures in order to constrain the ability of bus operators to ‘play the system’.     

Faith-based initiatives and the challenges of governance

The task of this paper is to offer an analysis of the Faith-Based and Community Initiative (FBCI) established by George W. Bush and continued under the Obama administration based on a critical and decentred approach to governance (networks). The paper starts out by placing FBCI in the context of the welfare reform of 1996 arguing that both share certain basic assumptions, for example, regarding the nature of poverty, and that FBCI can be interpreted as a response to the relative failure of some aspects of the reform of 1996. In what follows, FBCI is analysed as a typical case of (welfare) state restructuring from government to governance. Emphasis is given to the way discourses and traditions such as communitarianism and public choice have shaped the formation of this new governance arrangement in the field of social service delivery in order to strive for a ‘decentring’ of FBCI by drawing attention to actors' beliefs and worldviews. Finally, I argue that it is not least because of a divergence of such views between policy-makers and faith-based organizations that the effect of FBCI remains for the time being limited.     

Terrorist Organization Typologies and the Probability of a Boomerang Effect

Since the 1970s, many researchers have proposed typologies to sort the phenomenon of terror into different categories and to divide terror organizations into groups based on various characteristics of their activities. These typologies were designed to facilitate understanding of the phenomenon of terror and of terror organizations’ processes, structures and operative methods. They relied on a variety of diagnostic criteria such as: motives for using terror, targets of the attacks, terrorists’ demands, organizational structure; arenas of operation; and more. This article surveys major typologies of terror, notes the differences between them, presents a model to combine the different classifications of the typologies into a single typology, and proposes a new typology that sorts terror organizations by the variables that limit their activities. The proposed typology makes it possible to analyze terror organizations’ behavior and even to forecast their reactions to a situation in which they are attacked by the enemy state—the boomerang effect.     

What Makes a Key Player in Interorganizational Social Policy Networks? The Case of Uruguay

ABSTRACT

Networks of organizations involved in public policy implementation require strong interaction, concerted action and high degrees of collaboration to be effective. However, little is known about how different types of organizations involved in implementation of multi-sectoral social policies interact in these networks. In this article the relationship between organizational characteristics and network position is explored, as well as how the intensity of collaborations can also determine organizations’ involvement in networks. The nature of funding (public/private) and the remit of activity of organizations are found to determine their influence and importance in social policy networks. Furthermore, the network position of the organizations also depends on the level of intensity of their interactions. These results can guide public administrators when developing and promoting networks to involve a particular type of actor and also policymakers as to which types of ties are more aligned with the implementation of a particular policy.     

Modernization theory and the sociological study of development∗

The focus of this article is methodological and macro‐sociological. Its purpose is to disentangle some of the issues which arise in the sociology of development, and to question the assumptions and implications of a particular mode of conceptualization based on the notions of modernity and modernization which has provided the characteristic theoretical framework of the sociology of development. The principal assumptions of modernization theory as understood here—often enough made explicit by those who use this approach—are (1) that modernization is a total social process associated with (or subsuming) economic development in terms of the preconditions, concomitants, and consequences of the latter; (2) that this process constitutes a ‘universal pattern’. Obviously among various writers there are differences of emphasis with respect to the meaning of modernization, partly due to its relationship with—or derivation from—that most contentious concept ‘development’. For Lerner modernization is ‘the social process of which development is the economic component’ (Lerner, 1967, p. 21); while Apter sees development, modernization and industrialization as terms of decreasing conceptual generality (Apter, 1967, pp. 67–9). Some writers stress structural aspects while for others ‘the concept of modernization has to do with a transformation of culture and of personality in so far as it is influenced by culture, rather than of some aspect of social organization or of human ecology’ (Stephen‐son, 1968, p. 265). It is hoped that the following discussion is both specific enough to convey the essential aspects of the type of theory under review, and flexible enough to allow for some of the variants on the basic theme in what is a highly condensed survey of a substantial body of literature.1 The critical approach adopted reflects certain ideas about societies and hence the questions social scientists should ask; these preoccupations cannot be discussed fully within present limits but are indicated in the suggestions contained in the concluding section. The first section serves to outline the context in which the concept of development studies arose. This is followed by a schematic outline of the central concepts and conceptual procedures of the sociology of development, and more specifically of modernization theory, which are then criticized on a number of counts. These criticisms lead on to an argument for the use of a historical perspective—moreover, one which results in a re‐examination of the concept of underdevelopment, relating it to the expansion of Western capitalism and the effects of this process on the diverse indigenous societies of what is now called the Third World. The relationships of dependence and exploitation created by the process are exemplified in the colonial situation as narrowly defined though this is by no means the only situation characterized by such relationships. This perspective, developed in the work of certain political economists, can serve as the basis of a sociological approach which would prove more fruitful both in understanding the nature of underdevelopment itself, and in assessing the range of possibilities of development in the Third World, than that generally employed in the sociology of development at present.     

What Drives For-Profit and Nonprofit Organizations’ Entry into Voucher Markets?

This study investigates a social service voucher program in Korea to examine why local governments rely on external actors, such as for-profit and nonprofit organizations, in provisioning social services and what encourages such market entry in view of the transaction cost theory. The social service voucher program, first introduced in 2007, offers a unique dataset of 1,101 local markets to examine how local governments are willing to stay in control of provisioning the nationwide program while promoting private actor entry. This study finds that local governments with lower fiscal capacities or in markets in which multiple existing organizations operate are more motivated to foster for-profit entry, whereas only existing nonprofit organizations in the market that provide the same services predict nonprofit entry. The implication is that the facilitation of for-profit entry is associated with local governments’ need to manage transaction costs, although this may not be true for nonprofit entry.     

A RACE TO THE BOTTOM? EXPLORING VARIATIONS IN EMPLOYMENT CONDITIONS IN THE VOLUNTARY SECTOR

This paper presents findings of a study examining state‐voluntary sector inter‐organizational relationships, and the capacity of third‐sector organizations to exercise autonomy over employment matters in this relationship. The aim is to provide insights into an under‐researched area of the inter‐organizational literature, especially in relation to its employment implications. In doing so, it reveals how, as with broader studies of inter‐organizational relations, state‐voluntary sector relations are not homogenous and therefore lead to differing implications for employment. In particular, three Types of voluntary organization emerge, employing, with varying degrees of success, various strategies to protect the terms and conditions of their employees in the face of cost‐cutting pressures from funding bodies. As industrialized countries increasingly turn to the third sector for the provision of social services, it argues that even for the strongest of these organizations, there are long‐term risks for staff morale and therefore quality of care provided by the sector if organizations fail to manage these external pressures from funders.     

The Multiple Bases of Social Return Platforms: Evidence of a Brazilian Initiative

The literature on platforms emphasizes the balance between supply and demand as precursors to network expansion, strategy development and strategy sustainability. This study questions this logic through the exploratory approach of a public platform based on social returns. Results demonstrate that when an institutional force supports a platform concerned with diffuse and collective interests, it is possible that the strategy could sustain and develop without the balance of its forces. The study contributes to the strategic platform literature by pointing out the distinct aspects of social platforms and underlining the support generated by institutions.     

Organizing Civil Society in Russia and China: A Comparative Approach

Despite their authoritarian tendencies, the current regimes in Russia and China have both actively promoted stronger civil societies. This article explores this apparent paradox for insights both into the meaning of civil society and into the nature of governance in these two regimes. It argues that the social organizations that make up civil society both inhabit and construct a public sphere where individuals assist in their own governance. Recognizing that administered societies cannot compete in a globalizing economy, these regimes look to social organizations to perform functions previously left to the state, but at the same time use similar repertoires of regulation, revenue control, and repression to ensure such organizations do not transgress acceptable boundaries. Still, different notions of state–society relations in the two countries have led to different patterns of social organizations in the two countries. In Russia, a sharp distinction between state and society has contributed to a government strategy that seeks to dominate the public sphere leaving little room for autonomous civic action. In China, by contrast, deeply embedded institutionalized accounts see state and society as overlapping spheres of activity, creating pyramid-like structures encompassing both state-based and more autonomous organizations, and allowing more room for negotiation between the two.     

Culture and theater as foundation for national identity formation in the Russian far east: where Europe meets Asia

Although most contemporary theories of nationalism and identity formation rest on some form of social constructivism, few theorists of nationalism and identity formation interrogate social constructivism as a social construction – a social science concept “imposed” on the non-self-consciously constructivist behaviors of people, who generally do not believe they are engaging in construction. Since social constructivism – unless it is a metaphysics about what is real – is really about the concept of social construction, the first task of constructivists is to ask not how various populations have engaged in social construction but how social construction should be defined. As this article shows, constructivism is at best a run-of-the-mill theoretical approach – perfectly respectable, but no different from any other theoretical approach in the social sciences. It is only when social constructivism makes outlandishly radical claims – that all of reality or all of social reality is constructed – that it is unusual, exciting, and wrong.     

The Role of Non -Economic Drivers in Development Planning: The Case of South Korea and Turkey

ABSTRACT

The relationships between economic growth and planning strategies have been debated in different disciplines of social science. However, the emphasis has been more on structural and theoretical assumptions of planning and economics at the expense of other important non-economic and institutional factors that include social, cultural, political, and administrative dimensions. To explain the different approaches and outcomes of development planning, one needs to examine other factors that influence the nature of these plans and why they have been adopted. Using rigorous systematic and thematic review of government reports, academic publications and data from international organizations, this comparative study reveal the unique role non-economic factors play in countries’ development. It has been revealed that these factors not only influence the nature of planning strategies adopted by governments but also affect how these plans are implemented. Since South Korea and Turkey have achieved impressive economic growth over the last half a century, they have been selected as a case study to examine the role non-economic factors in their respective developments.     

An oasis of democracy in an authoritarian sea? Civil society,social, and institutional trust in Georgia

We examine whether the existence of civil society in Georgia has promoted social and institutional trust in the population. As much of the literature suggests, Georgia is different from its neighbors in that civil society development is more advanced. Does participation in civil society lead to more social and institutional trust? Using survey data from the Caucasus Barometer and the World Values Survey, we find that attitudes regarding social and institutional trust are more developed in Georgia than in its neighbors, and that activity in voluntary organizations is positively associated with social and institutional trust in Georgia.     

The Use of Social Media Policies by US Municipalities

As the use of social media technologies becomes ever more ingrained in the day-to-day functions of public organizations, it is important to develop relevant social media policies to guide their effective use and enable increasingly transparent engagement with citizens. Analyzing the content of such policies can inform scholars about the intended purpose of government’s use of social media. Hence, to build the foundation for a research agenda focused on the role of policy in government’s ability to effectively engage citizens, this exploratory study first identified 156 US cities with a recognizable social media presence and then employed a content analysis to analyze the key elements of their social media policies. Based on our findings, most cities have integrated social media into daily operations, however, many do not provide effective social media policies to guide such use.