Marketing-oriented planning in public administration: The case of the state development agency

Noting that concepts from marketing are not often found in the public management: literature, the authors present a multi-stage marketing-oriented planning model which can be used in the public sector. the mods1 is applied to the case of industrial development agencies, wit11 emphasis on the use of the model in recruiting foreign direct investment. The model includes the determination of organization mission, goals and objectives, resources, and growth strategies as elements of the management planning process. The marketing planning stage of the model includes opportunity analysis, positioning for target markets, marketing mix selection, and control. The two main stages of the process are mediated by factors in the internal and external environments of the organization.     

Supplier behaviour and public contracting in the English agency nursing market

The worldwide expansion in the use of private firms to deliver public services and infrastructure has promoted a substantial literature on public sector contract and relationship management. This literature is currently dominated by the notion that supplier relationships should be based upon trust. Less prominent are more sceptical approaches that emphasize the need to assiduously manage potential supplier exploitation and opportunism. This article addresses this imbalance by focusing upon the recent experience of the English National Health Service (NHS) in its dealings with its nursing agencies. Between 1997 and 2001, the NHS was subjected to considerable exploitation and opportunism. This forced managers to adopt a supply strategy based upon an assiduous use of e-auctions, framework agreements and quality audits. The article assesses the effectiveness of this strategy and reflects upon whether a more defensive approach to contract and relationship management offers a viable alternative to one based upon trust.     

From public to mixed ownership in local public services provision: an empirical analysis

There is a long tradition of companies that provide local public services, such as energy distribution or solid waste collection, being strategically important for the promotion of the development of areas where they are present and having a great influence on citizens’ quality of life. This article examines the determinants of the choice of ownership structure for Italian companies that provide local public services, and the effects that this choice has on their performance. Economic and financial data at company level was merged with economic, political, financial and territorial data on the municipality with the majority of shares in it. A two-stage multinomial selection model was employed, in order to carry out the analysis with more than two alternative ownership structures and to control for endogeneity. The empirical evidence indicates that the municipality’s political and budgetary conditions matter in the choice of ownership structure. Although the computed Average Treatment Effects seem to indicate that mixed ownership increases operating efficiency, the profitability indicators provide evidence to the contrary.     

Silos as barriers to public sector climate adaptation and preparedness: insights from road closures in Norway

Organisational perspectives propose that structural arrangements affect policy outcomes. Drawing on these perspectives, it is worthwhile to find out whether and how disagreements among public authorities create barriers to public sector adaptation and preparedness. As the literature on weather vulnerabilities and climate adaptation recommends increased public sector coordination, exploring the possibilities of governance can contribute to the improvement of lifeline conditions. Insights from a Norwegian case study suggest that the different mandates of responsible public authorities sometimes clash. Such clashes limit the abilities to sustain welfare and business conditions when avalanches and blizzards cause highway outages. The findings also show that governance might only partly improve public sector peril response measures, as there is rarely sufficient flexibility to consider specific interests or preferences, for example, to keep a highway open until a school bus or a freight delivery has passed.     

Regionalism and African agency: negotiating an Economic Partnership Agreement between the European Union and SADC-Minus

This article investigates the regional dynamics of African agency in the case of negotiations on an Economic Partnership Agreement (EPA) between the EU and a group of Southern African countries, known as SADC-Minus. I argue that these negotiations were shaped by a pattern of differentiated responses to the choice set on offer under the EPAs by SADC-Minus policy makers and by a series of strategic interactions and power plays between them. I offer two contributions to an emerging literature on the role of African agency in international politics. First, I argue for a clear separation between ontological claims about the structure–agency relationship and empirical questions about the preferences, strategies and influence of African actors. Second, I suggest that, in order to understand the regional dynamics of African agency, it is important to pay close attention to the diversity and contingency of African preferences and to the role of both power politics and rhetorical contestation in regional political processes.     

Teaching public administration,public management and policy analysis: some international comparisons

This article compares the design and content of domestic and foreign programs for teaching public administration and management. At the Master's level, curriculum designers, irrespective of location, emphasize organization theory, personnel, policy analysis, and microeconomics. However, domestic programs place much more emphasis on research methods and budget management. International programs place more emphasis on public law and management information systems. At this time, neither domestic nor international programs report much required training in leadership, bargaining, or institutional design.     

Coordination processes and outcomes in the public service: the challenge of inter-organizational food safety coordination in Norway

In 2004 Norway implemented a food safety reform programme aimed at enhancing inter‐organizational coordination processes and outcomes. Has this programme affected inter‐organizational coordination processes and outcomes, both vertically and horizontally – and if so how? This article employs the concept of inter‐organizational coordination as an analytical tool, examining it in the light of two theoretical perspectives and coupling it with the empirical findings. The argument presented is that the chances of strong coordination outcomes may increase if inter‐organizational processes feature a clear division of labour, arenas for coordination, active leadership, a lack of major conflicting goals, and shared obligations.     

Historical change and the administrative state: An analysis of the theoretical foundations of public administration

This article offers an explanation for the theoretical underdevelopment of Public Administration. It argues that Public Administration studies the relations among elements of the administrative state and between the administrative state and its environment dissociated from time. The ahistorical orientation of the discipline has drastically reduced its capacity for theory building.     

Perspectives on rebuilding the public service: Critique of an inadequate managerial orientation

The National Commission on the Public Service recently reported its recommendations for revitalizing the federal service, and this significant effort deserves and requires searching analysis. This critique highlights several inadequacies of scope and approach, all falling under the rubric of the Commission's “managerial orientation,” viewed from both narrow and broad perspectives. In the present view, these inadequacies raise serious doubts about the actions which the Commission associates with the basic recommendations about increasing federal compensation. Some observers will insist that the Commission recommendations are political documents with a narrow focus on necessary increases in federal compensation, and that this worthwhile goal places critical commentary in the class of niggling or whining.     

Roward a public philosophy of public administration: a civic perspective of the public

The thesis of this article is that a publicphilosophy of public administration needs to be formulated. It must not be based upon romantic and technocratic approaches as past efforts have been. It must rest instead upon a revitalized concept of the public that stresses the importance of public interdependency, public learning, public language, and a critical evaluation of the relationship between the role of the state and public administration. This emphasis has important implications for the respective responsibilities of both academicians and practicing administrators.     

Coevolution of policy sectors: A comparative analysis of healthcare and public health

This article analyses the institutional coevolution of policy sectors – in other words, the mutual influence and adaptation of the institutional connection between related policy areas. The article proposes a two‐dimensional analytical space ranging from separation to unity on one axis and from superiority/subaltern to equality on the other. The article argues that the overall governance framework behind the coevolving sectors affects the institutional relationship between the sectors. In its empirical part, the article focuses on the healthcare and public health sectors. Based on a comparative historical examination of three countries with different healthcare systems – Australia, Germany, and the United States – the article shows that healthcare and public health coevolve differently depending on the type of national healthcare system. Further research can transfer the concepts introduced in this article to the analysis of other policy challenges, such as immigration or environmental protection.     

African agency and global orders: the demanding case of nuclear arms control

Abstract

How much agency do African states have to shape global orders? This study puts the global nuclear order under scrutiny to answer this question. It amounts to a demanding case. Arms control is something that global great powers take very seriously, and there is no weapons category that they take more seriously than nuclear weapons. My findings provide a nuanced picture. Although often outflanked and frustrated by nuclear weapon states, the nuclear order would look different without African actors exerting their agency. They successfully shaped background and foreground institutions constituting the global nuclear order by building advocacies for new institutions upon already existing ones, reaching out to state and non-state actors outside of Africa, and channelling communication through African states with authority in global fora. This study makes three contributions: First, it underlines the key finding of recent literature on African agency that African actors are more to be reckoned with than often assumed. Second, it provides novel evidence about the diplomatic mechanisms through which they come to make a difference. Third, it adds to our grasp of the constitution of global orders as well as the processes through which they come to be made, re-made and unmade more generally.     

Co-producing safety in the local community: A Q-methodology study on the incentives of Belgian and Dutch members of neighbourhood watch schemes

This study aims to explain citizens’ engagement in co-production activities in the domain of community safety. We use a multiple case study design by looking at neighbourhood watch schemes in Belgium and the Netherlands. We applied Q-methodology to map the opinions of citizens about their co-productive efforts, and to cluster these opinions into co-producers’ profiles. Discussing differences and similarities in profiles enables a more generalised understanding of the reasons why people co-produce. We conclude with some policy-relevant points about incentivation when local governments want to achieve an increase in citizen co-production.     

Burdens of transparency: An analysis of public sector internal auditing

Transparency is largely seen as essential to public sector accountability. Yet, information disclosure also generates unintended consequences that may prove detrimental to the workings of some accountability processes. In this light, we investigate the views of Canadian public sector internal auditors, a subset of professionals fulfilling an important accountability function. We show that concerns surrounding disclosure requirements are prevalent. We demonstrate that internal auditors who see public disclosure requirements as a barrier to their effectiveness are more likely to be and/or perceive their organization to be risk averse, to feel professionally isolated and to favour a greater role for data analytics in accountability processes. However, auditors who would like to see their profession play a greater advisory role in their organization view public disclosure in a more positive light. We argue that understanding who is resisting helps identify threats to accountability mechanisms, improves the design of transparency policies and facilitates implementation.     

International perspectives on public sector management and productivity: an introductory synthesis

The last ten years have seen the adoption of many significant public sector productivity initiatives globally. This special edition grew out of the first World Congress of the International Productivity Network, held in Canberra, Australia, in July 1992. Four themes are explored.     

Inside perceptions of public policy making in france: preliminary analysis

The study, based on interviews in Paris with government officials from the Office of the Pres-identify, Prime Minister's Cabinet, cabinets of five important ministries including that of the Economy, grands corps members, and Leaders of the trade unions, seeks to determine the reality of the process of goverrimentai policy making in the Fifth Republic and, most importantly, the influence of the major participants in policy formulation.

Cumulatively, the responses point out that the president and prime minister are viewed as the top arbiters of public policy, in the general and social and economic areas. They are followed, in decreasing order , by the Minister of the Economy, the ministers of important ministries, National Assembly, higher civil servants (especially members of the grands corps), Senate, and trade unions. Characteristically, all groups of participants interviewed have tended to rate their own part in the policy process more highly than the other groups had rated it.

In general, the preliminary analysis up-holds and corroborates the strength of the executive in the Fifth Republic.     

The democratic polity's search for the knowledgeable public administrator: an argumentative essay

Today public administrators, as many others, desire to be known as professionals or those knowledgeable enough to carry out their tasks without outside interference. By examining their claims to have expertise to carry out their public tasks, we provide a critical evaluation of the professionalism of public administrators. Our argument is that public administrators may not have sufficient knowledge to carry out their public tasks without the knowledge (help) of others. Suggesting that public administrators need to have more “public” knowledge of the public interest, we suggest ways that they can become more knowledgeable and more compatible with the tenets of political democracy.