Leading and recognizing public value

This article examines the relationship between leadership and public value, which is particularly challenging in a context of explicit contest and conflict. The theoretical framework is illustrated through a case study of policing rural crime. The study reveals that the police worked with multiple and competing publics rather than a single homogeneous public, and that part of their leadership role was to create and convene a public space in which different voices and divergent views could be expressed. The study notes that research needs to pay attention to the loss and displacement of public value, not solely its creation and recognition. The need to convene multiple publics required the police to lead, as part of a leadership constellation, and with political astuteness. The findings have wider relevance for other public services, and for studies of leadership and public value at the intersection between the state and civil society.     

The effects of social and economic distance on interlocal police cooperation

Fragmented jurisdictional settings, particularly in the provision of local police services, characterize many metropolitan areas in this country. An im portant issue is whether differences in the social and economic makeup of local jurisdictions constitute barriers to the cooperation that is necessary to control urban crime. In this article, social, economic, and racial differences between suburban municipalities are examined to determine their effects on measures of cooperation between local police departments.

Social distance and differences in racial mix between jurisdictions are more strongly and more consistently associated with levels of cooperation between suburban police departments than is economic distance. Greater social distance appears to enhance cooperation. The study indicates that greater differences in the proportions of nonwhite residents between suburban municipalities are linked to lower levels of cooperative agreements between police departments. Finally, the findings from this study indicate that greater economic distance is not associated consistently with lower levels of cooperation.     

The Impact of Ethical Leadership on Police Officers’ Code of Silence and Integrity: Results from the Turkish National Police

This study aims to investigate the perceived seriousness of integrity violations and the impact of ethical leadership on integrity and the code of silence by using structural equation modeling. The results suggested that integrity violations are regarded by Turkish officers as serious offenses, as they are perceived by their colleagues in other countries. The study also revealed the existence of the code of silence among police officers. Finally, it suggested that leadership positively affects the integrity of police officers and has a significant effect on breaking the code of silence in Turkey. Based on the findings, policy implications were discussed.     

Beyond Convictions: Negotiating Procedural and Distributive Justice in Police Response to Sex Crimes Victims

ABSTRACT

Justice for sex crimes is particularly complex due to the differences between victim needs and the operations of the criminal justice system. This study, using 70 semi-structured interviews and 2 focus groups from Canadian police departments, shows that Canadian police officers use characteristics from both procedural and distributive concepts of justice when responding and dealing with victims of sex crimes. We show that building trust, inclusion in the process, and upholding individual treatment needs are compelling components of police response that garner victim agency and satisfaction. As a result, victims are more satisfied with the process and outcomes of their cases, and through reconstructing success, so are police officers. Our discussion of a pluralistic approach captures how police officers justify and negotiate distributive and procedural justice in their responses to sex crime victims. Unlike research that focuses on the adverse treatment of victims, this paper finds promising changes in Canadian police officers’ conceptualization of justice for victims.     

American Police Unions: A Hindrance or Help to Innovation?

In response to the crises of the 1960s, police departments in the United States embarked upon great change in their policies, operations, and programs. This literature, however, has largely neglected the duality of the role of police unions in the adoption of new programs and practices. Learning about the key actors in the innovations process, however, is crucial to understanding how organizational change emerges. This article builds upon previous research to understand the effects of police unions on the adoption of innovation. Findings indicate that police unions may actually promote rather than hinder the implementation of new innovation.     

The New Metropolitan Police of Buenos Aires: Officers’ Shared Perceptions on Community Policing and Organizational Practices

This exploratory research surveys police officers of the city of Buenos Aires who have joined the metropolitan police force. Specifically, it examines the officers’ perceptions of community policing, reasons for joining the forces, and their beliefs concerning the integration of female police officers. Police officers reported solid knowledge about community policing and their role as its instruments. They expressed some doubt that the values of community policing are permeating throughout the organization, and that there was not enough time for officers to actually engage communities. The leadership of the department should focus efforts to ensure that community policing values are instilled throughout the organization, and providing officers with the time needed to develop community relations with the public.     

THE IMPACT OF FORMAL ORGANIZATIONAL STRUCTURE ON POLITICO‐ADMINISTRATIVE INTERACTION: EVIDENCE FROM A NATURAL EXPERIMENT

The effects of different organizational structures are often assumed, expected or promised but seldom well documented through systematic studies ( Christensen et al. 2007, p. 144 ). Using evidence from a natural experiment including organizational data from 65 Danish municipalities and survey responses from 1014 politicians and 403 administrators, the article analyses whether and how two different organizational leadership models affect the interaction between politicians and administrators. The analyses show the expected differences in the patterns of interaction between politicians and administrators when comparing municipalities using a traditional sector‐based model and municipalities using a more recent executive board approach. Compared to the sector‐based model, the new model has the intended effects of cutting ties between politicians sitting on specialized committees and administrative leaders of single service departments, and strengthening the relations between the political and administrative leadership.     

Street-level Enforcement Style: A Multidimensional Measurement Instrument

This study investigates street-level bureaucrats’ enforcement style and its underlying dimensions by developing and validating a multidimensional measurement scale. Developing a measurement scale for enforcement style is relevant because the number of underlying dimensions is contested and studies developing measurement scales are scarce. This complicates cross-sector and cross-national comparisons. Using a survey among inspectors of the Netherlands Food and Consumer Product Safety Authority, street-level enforcement style is found to comprising three dimensions: (1) legal, (2) facilitation, and (3) accommodation. This study contributes to more validated measurement instruments by presenting a 13-item measure that can be used to study street-level bureaucrats’ enforcement style.     

GPU Repressions of Zionists: Ukraine in the 1920s

This essay explores repressions against Zionist political parties in Soviet Ukraine in the 1920s, and considers the formation of an efficient synergetic structure of Soviet secret organs in Moscow and Ukraine. The narrative identifies participants from central and regional secret departments who engaged in systematic mass operations against Zionists, and reveals that despite Moscow's initial vacillation between tolerance and persecution of Zionist parties, the Soviet secret police exhibited a continual escalation of repressions against Zionists. The policies of the secret police in Ukraine illuminate their personal adaptation to the coercive Soviet system of centralisation and ideological exclusion.     

PERFECT VICTIMS,PERFECT POLICING? IMPROVING RAPE COMPLAINANTS’ EXPERIENCES OF POLICE INVESTIGATIONS

Despite recent reforms internationally, significant criticism has been levelled at police departments regarding their service delivery to crime victims, and particularly for the disbelieving and insensitive attitudes officers may display towards women reporting rape and sexual assault. Police responses are frequently influenced by negative judgements regarding the victim’s dress, behaviour, and demeanour. These are flawed and ‘imperfect’ women – what right have they to expect ‘perfect’ treatment? This paper approaches this issue from the other end of the lens by considering the positive lessons to be learned from how ‘perfect victims’ were policed. The material presented is based on interviews conducted with 14 of the women attacked by the same serial rapist, supplemented by interviews with police investigators. The paper aims to identify what contributed most to victim satisfaction with police performance, and to present this as evidence of ‘best practice’ to inform future developments in adult sexual assault investigations.     

Cream-skimming at the frontline: The role of administrative literacy

The notion of cream-skimming—defined as the propensity to prioritize clients who have a higher likelihood of meeting bureaucratic success criteria, including organizational goals—is at the heart of street-level bureaucracies. However, there is often no direct information available to street-level bureaucrats whether clients will actually meet bureaucratic success criteria. This study argues that street-level bureaucrats assess clients' potential to reach these criteria via their administrative literacy—a client's capacity to obtain, process, and understand basic information and services from public administrations—as displayed in social interactions. Therefore, this study elaborates on the role of clients' administrative literacy and its effects on cream-skimming behavior. Using data from two experiments, we show that public employees prioritize clients with higher levels of preparedness and effective communication strategies. These findings suggest that cream-skimming is not just a rational cost–benefit analysis, but strongly influenced by social dynamics within public encounters.     

March of the chekists: Beria’s secret police patronage network and Soviet crypto-politics

Lavrentii Beria built up one of the most powerful patronage networks in Soviet history. Its success represents a unique case in Soviet history in which a regionally based secret police patron-client network, comprised primarily of representatives of ethnic minorities, took control first of the civilian leadership of one of the major regions of the Union, and then of the most powerful institution in the USSR, the national secret police, and subsequently became one of the main competing factions in the “crypto-politics” of the late-Stalin era. The fact that the Beria network emerged from the secret police gave it certain advantages in the political struggles of the period, but it also held weaknesses that played a role in Beria’s final undoing. The evolution and political struggles of Beria’s network also shed light on the inner workings of the competition among informal networks that made up the crypto-politics of the period. Using recent memoirs, new archival sources and interviews, this article will examine how Beria developed, managed and advanced his informal network, giving particular attention to the specific and unique outcomes that resulted from the rooting of this network in the secret police, at five critical junctures in Beria’s career.     

Keep going on: A qualitative comparative analysis on the durability of solidarity initiatives during and after crisis

During the COVID-19 lockdowns in the Netherlands, numerous solidarity initiatives emerged, providing relief to those affected by lockdown measures. These initiatives have an important added value for a society under crisis as they provide instant solutions to timely, crisis-related needs, strengthen connectivity between stakeholders and divide the burdens of the crisis. The durability of these initiatives is however a concern and although the literature on durability of community-based initiatives is growing, there is a lack of understanding how initiatives can sustain under the challenging dynamics of a major crisis. Using a fuzzy set Qualitative Comparative Analysis of 14 COVID-19 solidarity initiatives in Rotterdam, this article explores whether conditions for the durability of community-based initiatives in general (social capital, organizational resources, transformational leadership, and government support) also apply during a crisis, with special attention of the configurations of conditions under the challenging context of the COVID-19 pandemic.     

Community Engagement for Counterterrorism in Britain: An Exploration of the Role of “Connectors” in Countering Takfiri Jihadist Terrorism

So far there has been little substantive research about how individuals engaged in counterterrorism initiatives, whether as community members or police officers or other professionals, negotiate this challenging terrain. This article suggests that community-based approaches to counterterrorism rely on the careful construction of certain forms of community engagement, rather than an all-encompassing claim that “communities defeat terrorism.” This article explores this issue further through analyzing and exploring the role that connectors, rather than communities per se, may play in counterterrorism.     

Representative bureaucracy and impartial policing

Representative bureaucracy theory expects minority bureaucrats to advance the interests of minority citizens. Yet, little attention has been given to the variation in the acceptability, incentives and risks of representation across bureaucratic domains. Analysis of over two million police vehicle stops from four different US departments reveals that African American police officers do not treat African Americans preferentially, yet they mitigate existing racial disparities in policing. Compared with White officers, African Americans seem less disposed to use their discretion. They are disinclined to search drivers, yet inclined to cite them, displaying comparatively low disparities across social groups. These findings extend to pure traffic violations, and are robust to entropy balancing reweighting. We provisionally attribute African American police officers' impartial policing style to their compelling need to display their performance, and avoid blame, amidst intra‐organizational pressures and risks ensuing from the political salience of the police's clash with minority communities.     

IMPLEMENTING WELFARE REFORM IN MICHIGAN: THE ROLE OF STREET-LEVEL BUREAUCRATS[1]

ABSTRACT

This study examines the implementation of welfare reform policies enacted by the state of Michigan. In particular, it focuses on how welfare policy is altered as it devolves from state policy makers to street-level bureaucrats in three local welfare agencies in Michigan. The analysis reveals that street-level bureaucrats in local welfare offices are in a position to interpret broadly stated goals handed down from officials, and, in some cases, to manage and greatly influence the delivery of services when messages are mixed. The study also suggests that the actual policies or services delivered by front-line workers in welfare offices do not completely correspond with the policy directives issued by state officials.     

Discretion and Autonomy: Public Administrators’ Dilemmas in the Implementation of National Curriculum Statements

This study contributes to an understanding of teachers, as street-level bureaucrats in South Africa, and their relative discretion and autonomy in the implementation of public policies. We adopted a mixed-method approach that included in-depth interviews (5), observation (65 days), survey (26), and detailed fieldnotes (25 pages). Our findings demonstrate that teachers exercise discretion and autonomy in areas such as ignoring assessment protocols, following school rules and procedures, rescheduling concepts to be taught, and giving little attention to certain policy requirements. These results offer insights for the exercise of discretion and autonomy by teachers and other street-level bureaucrats.     

The politics of partnerships: a study of police and housing collaboration to tackle anti-social behaviour on Australian public housing estates

This paper draws on the findings from a research project on partnership arrangements between the police and housing departments on three Australian public housing estates to tackle problems associated with illicit drug activity and anti-social behaviour (ASB). The analysis focused on the setting up of the partnerships and the interactions that followed from these institutional arrangements. The assumption that informs the paper is that when studying partnerships there is a need for a more critically framed analysis. The temptation to posit "a successful model" of what partnership entails and then to judge practices in relation to this model is considerable, but it inevitably falls into the trap of constructing a narrative of partnership success or failure in terms of individual agency (that is, the degree of commitment from individuals). The analysis undertaken in this paper has therefore sought to fathom a more complex set of organizational processes. Rather than confine the discussion to issues of success and failure, the study foregrounds the subjective accounts of individuals who work within partnership and the constraints they encounter. The paper therefore makes explicit the cultural tensions within and across agencies, contestation as to the extent of the policy "problem," and the divergent perspectives on the appropriate modes of intervention.     

Crime and community-based intervention strategies: exploring opportunities through partnerships between local government and a low-income community

Crime and fear of crime represent growing threats to quality of life which have many social, political and economic implications for society. Traditional law enforcement tactics to mitigate these threats have been ineffective in low-income communities and neighborhoods. This research examines a partnership between local government and a low-income, minority community which teamed community policing with a community-based organization for purposes of community development. The perceptions of three primary groups of stakeholders including youth, parents and community leaders are used to assess differences in perspective related to fear of crime. Findings indicate that community leaders involved with development efforts were much more likely to define crime and fear of crime as serious in comparison to citizens who live in crime-plagued communities. A relationship between adult and youth held fear suggests intergenerational transfer of fear of crime between adults and youth. Findings indicate progress addressing crime and fear of crime through a partnership with local government and community policing even though the community has not fully accepted the community-based organization as a vehicle for change. The preliminary results reported here suggest that community policing strategies may be useful for stabilizing the community and laying the foundation for community-based development.     

Leadership Climate in the Public Sector: Feelings Matter Too!

Abstract

Although there is substantial empirical evidence supporting the important role of leadership in organizational contexts, there is limited empirical evidence that focuses on the distinction between how employees feel about senior leaders and what they think about senior leaders. This is particularly true in the public-sector environment. In this paper, a model is tested that identifies key consequences of affectively and cognitively based perceptions of public-sector senior leadership. Data collected from a large public-sector organization were examined to identify the correlates of affectively and cognitively weighted perceptions of leadership. A series of regression analyses was conducted to identify more clearly the extent to which affectively and cognitively based perceptions of leadership influenced affective commitment, attitudes to change, intention to turnover, and extra-role performance. The results suggest that both affectively and cognitively based perceptions of leadership influenced organizational commitment and cynicism toward change. Extra-role behavior was influenced by the affective dimension alone, and intention to turnover was influenced by the cognitive dimension alone. The results also showed a significant interaction between the affective and cognitive dimensions in predicting intention to turnover. In general terms, the findings will prove helpful to human resource practitioners interested in diagnosing and managing the transformational leadership climate in public-sector organizations.