Conclusion: Getting It All Together

Abstract

As the aticles of the symposium present a wide variety of conclusions on whether public administration has “grown up,” this overview article does not attempt a unified synthesis of the authors’ views but rather makes a composite analysis of contrasts and patterns among them. Attention is then shifted to the organizing metaphor itself, that of maturation. Following a review of how each article employs it, some general reflections are offered on its usefulness.     

Change dynamics and public management: Challenges and opportunities

With the growth of contemporary technology, communications, and transportation, infused with television, computers, and the information highway, all of us are quickly becoming aware of the linked consequences of change. As traditional boundaries are collapsing around us, there is a growing sensitivity to the need for change, along with the belief that we need to plan for it. As such, strategic planning, competitive positioning, and innovative management systems that involve longer-term perspectives, critical trade-offs, and opportunity-driven forecasting are being fashioned here in the United States, and around the world. To grasp the initiative to shape an organizational context that will ensure a competitive, vibrant, healthy, fiscally rigorous and humane decision making environment for the public sector is the analytical foundation on which this symposium is anchored. Public managers have no option but to respond to American and global events, and the accompanying cultural, economic and political developments with courage, innovations, and strategic perspectives. It is clear that a paradigmatic crisis is occurring in American society and in public administration. Therefore, the harbingers of new paradigms are being created and crafted, which provide “hard” methods of inquiry, “real” cases of success; sound “fiscal” measures of performance; and “clearer” professional/leadership redefinitions of responsibility.     

The role(s) of accounting and performance measurement systems in contemporary public administration

The spate of public sector reforms which have taken place in recent decades has triggered the development of a new body of research around public sector accounting and performance measurement both in public administration as well as in the (public sector) accounting literature. However, studies in accounting and public administration have at times ignored each other, proceeding in parallel. This symposium encourages the adoption of interdisciplinary perspectives in exploring the myriad roles played by accounting and performance measurement systems in contemporary public administration. Emphasizing that accounting and performance measurement systems are socially, politically, culturally constructed and, in turn, are implicated in the creation of organizations, society and political values, this symposium aims to extend the dialogue between accounting and public administration scholars in exploring how accounting, accountability and performance measurement considerations are connected to policy-making, public services and, more generally, the building and maintenance of modern states and democracies.     

Trends in Public Administration Research: A Content Analysis of Iranian Journal Articles (2004-2017)

This study aims to examine the trends of public administration research in Iran during 2004–2017. A total of 520 articles from three databases have been reviewed and analyzed using content analysis. Results are reported based on research themes, purposes, orientations, methods, and authorship. Comparisons are made across two time spans and by journal type. Findings indicate that the focus of public administration research has been on issues of public administration, Islam and public administration, administrative performance, and organizational behavior in the public sector. Observations reveal that recent Iranian research studies have more explanatory purposes and often apply qualitative methods. The study also concludes that the Iranian public administration research has advanced considerably over the past 14 years, but more efforts are needed to fill in the gap in such important areas as new public service, civic participation, globalization, policy making, sound governance, and policy implementation.     

Ombudsman for Bangladesh: Theory and Reality

Abstract

Although the term “Ombudsman” is a relatively unfamiliar term in Bangladesh in general, it is widely used and is a practiced technique of ensuring administrative accountability and transparency in western developed countries. The offices of Ombudsmen, as currently found in an increasing number of countries, are institutions of government design to meet the perceived needs as to both out come and process. Their objectives are to secure fairness, integrity, accountability and efficiency in public affairs, by methods conductive to promoting confidence in all institutions of the state. In reality the Ombudsman's office is seen as an institution, which has been established in regional jurisdictions in order to promote high standards of public administration and management, and to protect the right of citizens in their dealing with government. In this article, an attempt is made to analyze the role of the “Ombudsman” concept and why it is needed and how it can be institutionalized in Bangladesh. In doing so, the article has been divided into two parts. Part I discusses the conceptual framework of the Ombudsman while part II throws light on the prospects and problems of this concept in Bangladesh as attempts are being made to establish the office of the Ombudsman.     

Public Administration Research in Mainland China: A Systematic Review of Chinese Public Administration in English Language Journals (1996–2016)

This study provides a systematic review of the development of Chinese public administration in English language journals. An analysis of articles in the top 25 English-language public administration journals worldwide from 1996 to 2016 confirmed increases in both the number and significance of studies of Chinese public administration. A systematic content analysis of abstracts of previous studies was performed and showed that social development and administrative reform were among the most important topics. With respect to the methodology of this study, qualitative methods were more frequently used than quantitative or mixed methods. Finally, implications for future research on Chinese public administration are discussed.     

Symposium: Professionalization and professionalism in public administration

The Symposium on Professionalization and Professionalism in Public Administration, contained in this volume of The International Journal of Public Administration, presents some of the most recent outlooks of prominent scholars and practitioners in the field. They have offered their research and insights into a subject of perennial importance. They have charted the significant progress being made in public administration toward its professional development. This collection of refereed articles is a survey updating the evolution of the field in this regard. Several features are noteworthy. First, the articles are arrayed from general to specific--that is, from theoretical presentations and overviews to case studies. Second, the case studies have been arranged from the federal level to sub-national jurisdictions. Third, the Symposium examines not only professional developments in public administration but also the mechanisms engendering and supporting such changes--namely, associations and formal higher education.

In addition to their other relationships, the articles also bear epistimological links to one another. A precis of these contributions makes this point evident. The first article, “Specifying Elements of Professionalism and the Process of Professionalization” by John J. Gargan, offers an interdisciplinary perspective on these two concepts. His coverage suggests that characteristics of a profession are no different for public administration than they are for other disciplines in the social sciences or in the natural sciences as well, although the seventh essay in this symposium challenges this perspective. Gargan posits that all professions, developed as well as evolving, concern themselves with three broad issues: (1) theory generation (the creation of basic knowledge and the formation, alteration, or replacement of paradigms); (2) theory translation and advocacy (the establishment of education processes); and (3) theory implementation and routinization (the applications of knowledge to human affairs through standardized practice). All three processes are concomitants of one another, and public administration has been no exception.

The second contribution, “Public Official Associations and Professionalism” by Jeremy F. Plant and David S. Arnold, develops the second and third issues presented in Gargan's essay. They focus on the roles of associations as illustrations of a genre of education processes and as vehicles for bringing a greater degree of homogeneity to the field of public administration. Furthermore, they postulate that, in seeking to fulfill these roles, associations have been moving toward convergence. Their typology stipulates the existence of two kinds of public administration associations: (1) professional-specialist and (2) political-generalist. The first type, made up of public servant careerists, including members of federal and state senior executive services, has been becoming more political whereas the second kind, consisting of elected political officials (especially governors, mayors, and legislators) has been proceeding in a managerial direction, regardless of party affiliation and ideology. Both types of organizations are melding since they have become increasingly symbiotic hybrids. The authors captured this trend when they commented: “As players in the policy arena, professional association and generalist, political associations are increasingly finding ways to work together.”

The third essay, “The Ideology of Professionalism in Public Administration: Implications for Education” by Curtis Ventriss, also extends Gargan's work but in a narrower way than the Plant-Arnold article. Ventriss focuses on theory translation and advocacy not from an associational standpoint but from the vista of higher education. He fears that the pedagogical regime for public administration is succeeding too well in professionalizing the field and in thus making it more valuable in serving the state. He argues that professionalism tends to constrain thought in the discipline so that it cannot readily conceive of purposes apart from such service. This alleged parochialism detracts from what Ventriss thinks the primary purpose of public administration ought to be: the inculcation of citizenship. Radically, he proposes an end to traditional public administration instructional programs but scattering their elements among other disciplines. He questions implicitly the distinction, going back to Woodrow Wilson, between techniques, which can be value neutral, and their applications, which can involve normative choices. Stated another way, he asks whether public administration can be made safe for democracy because he doubts but hopes, like Frederick Mosher, that universities can perform such a function.

The fourth article, “The Future of Professionalization and Professionalism in Public Administration: Advancements, Barriers, and Prospects” by the co-editors of this symposium, is the last presentation falling within the framework of Gargan's piece. Whereas Gargan sought to delineate the nature of professional status, Gazell and Pugh examine the extent to which the field has reached this long-sought goal. They explore six broad areas of advancement and an equal number of obstacles and conclude that, despite widespread popular animus toward governments at all levels, the prospects of the field are favorable, mainly because of an expanding public need for its services. The authors view professionalization (process) and professionalism (result) as fully compatible with the achievement of a genuinely democratic state. In fact, the authors see professional status for public administration as necessary for making representative governments effective enough either to survive or become more democratic. There is always a risk that professional development could eventually become an end in itself, threatening the achievement of a pervasive democratic order. Implicit in the article are the ideas that the nexus between effectiveness and democracy is curvilinear but that the quest for effectiveness through professionalism has not yet reached a point of diminishing returns--that is, threatening democratic evolution.

The fifth presentation, “Professionalizing the American States in the 1990s” by Beverly A. Cigler, is the first of a series of essays reporting on the progress of professionalism in government at various levels. The author furnishes an overview of professional developments in state governments throughout the nation. In particular, she meticulously catalogs efforts toward professionalism in the executive branches of such governments, although coverage of the judicial and legislative branches would be necessary for a complete picture. However, such an expansion would have taken her far beyond the scope of her article. Especially notable is her exploration of executive reorganizations, commissions on effectiveness, and multi-agency initiatives. She sums up a potpourri of efforts, often gubernatorially inspired and sustained, by remarking: “Collectively, the various activities pursued by the states have the potential to change what government does and how it operates.” She sees executive-branch professionalization and professionalism as steps toward revitalizing (or reinventing) government at the state level.

The sixth article, “Professionalization within a Traditional Political Culture: A Case Study of South Carolina” by Steven W. Hays and Bruce F. Duke, represents a specific example of what Cigler covers generally. Hays and Duke make at least three significant contributions. One is that they chronicle the earliest movements toward professionalism in a state, leading to the possibility that it has had similar origins in other jurisdictions at this level of government. A second contribution is that such change can take place despite a spate of systemic obstacles such as decentralized personnel systems, fragmented political authority, and an absence of gubernatorial support. A third feature is the presentation of an interstate model for measuring professional development, including such criteria as public management certification, graduate degrees, and formal ethical codes. Despite various structural problems the authors argue: “Considering the distance traveled and the obstacles overcome, there is no disputing the conclusion that tremendous progress has occurred over the past two decades [in South Carolina].”

The seventh study, “Professional Leadership in Local Government” by Ruth Hoogland DeHoog and Gordon P. Whitaker, presents an overview of professionalization and professionalism at the local level. What is novel here is the suggestion that professionalism at this level of government may be different than at other realms of government and than in the private sector. Broadly speaking, the primary difference is that professionalism in the public sector, especially in government, involves less autonomy because of greater accountability for appointed and elected officials. In particular, there are three salient distinctions: a respect for expertise on the part of elected officials, deference to their legitimacy and authority, and an additional acceptance of responsibility to the people at large (that is, the public interest). Also stressed is a greater role of ethics in professional development with a highlighting of the role of the International City Management Association's efforts to bring improvement in this area. For instance, the authors point out: “Managers must learn these values through professional education, professional association contacts, and work with other professionals in local government.”

The eighth article in this symposium, “The Possibility of Professionalism in County Management” by James H. Svara, complements the DeHoog-Whitaker essay by providing a case study focusing on local public management in one state: North Carolina. Svara interviewed a cross-section of county executives and concerned himself with the extent of their professionalization and professionalism. To illuminate these developments, he compared the positions of county and city managers, using the latter as a model towards whom the former aspire. Generally, he found, that county executives have less authority (that is, fewer administrators under their direct control) than their municipal counterparts. However, he also discerned a narrowing gap between these two kinds of officials because of similar pre-job and in-service training received by them and the elected officials to whom they report. In addition, he noted that almost all of the counties in this state now have professional executives and that their advancement has been substantial.

The ninth--and final--contribution, “Decentralization and Initiative: TVA Returns to its Roots” by John G. Stewart and Rena C. Tolbert, is significant in at least four respects. First, the essay presents another case study of professional development--but at the local headquarters of a federal agency: Knoxville, Tennessee. Second, this research centers on professionalization and professionalism in a third (or mixed) sector organization--namely, a public corporation rather than a governmental agency. Third, the professional development of the TVA is distinctive because it has been internally generated, especially due to the efforts of its early leaders (David E. Lilienthal and Gordon R. Clapp), rather than externally imposed, as in the previous case studies. This provenance is analogous to what often takes place in the corporate sector. Lilienthal was instrumental in promoting organizational decentralization and grass-roots democracy as approaches toward improving the viability of a controversial governmental innovation, one widely regarded as “socialistic” at and after its inception. Clapp fostered a managerial culture promoting employee initiative, easy access to top executives, organizational teamwork, labor-management collaboration, and partnerships with states and localities through councils and conferences. Fourth, the authors traced professional development in the TVA through what in this symposium is a unique pattern: strong early efforts, retrenchment through bureaucratization, and, recently, a return to the agency's roots.     

Politics of Risk-Taking: Welfare State Reform in Advanced Democracies,by Barbara Vis

This article considers the impacts on the public regulation of private business of three key transformations in public management: “towards more targeting of resources” (through more risk-based regulation); “towards a stronger service ethos” (through more customer-centricity); and “towards increased integration” (through more joined-up regulatory organization). Empirical evidence is presented from a program of research focusing on local authority regulation of the businesses sector in England and Wales. The article concludes by reflecting on how such transformations, which are of wide international significance, might be viewed, particularly from a public interest perspective.     

THINKING ON: A CAREER IN PUBLIC ADMINISTRATION

This article provides a brief intellectual history of my journey from traditional public administration through modernist‐empiricism to an interpretive approach and its associated research themes; a story of how I got to where I am. I do so to provide the context for a statement of where I stand now and key themes in my research; a story of where I go from here. I have a vaulting ambition: to establish an interpretive approach and narrative explanations in political science, so redefining public policy analysis.     

Comparative governance: prospects and lessons

This article revisits the country case studies and seeks to answer two questions. What are the strengths and weaknesses of an interpretive approach? What lessons can we draw from our analysis of public sector reform? To assess an interpretive approach, we discuss: the issues raised in identifying beliefs; the meaning of explanation; how to select traditions; the shift from prediction to informed conjecture and policy advice as storytelling. To assess the lessons, we outline our preferred story of public sector reform. We seek to show that an interpretive approach produces insights for students of public administration. We argue it remains feasible to give policy advice to public sector managers by telling them stories and providing rules of thumb (proverbs) to guide managerial practices.     

The ghost of essentialism and the trap of binarism: six theses on the Soviet empire

This article endeavors to open a new critical space for Soviet studies and for nationalities studies more generally. Through analyses of recent trends in Soviet studies, the article dismantles the frequently used opposition between subjective and objective approaches to Soviet empire and suggests instead that truths and categories, whether considered “subjective” or “objective,” are constructed discursively, through legitimizing certain interpretive models over the others. The article also argues against disciplinary avoidance of “what is” questions (e.g. “what is a nation?”) and claims that an excessive concern for (re)producing essentialism should not hinder scholarly inquiry. Several new lines of inquiry for the study of the Soviet empire are suggested and also applicable in nationalities studies more generally: research on the role of symbolic violence in manufacturing consent and research concerning the role of affect in producing linkages between the performative life of a singular human being and the pedagogical discourse of a nation or empire. The article also offers an analysis of the Soviet Union as an empire in becoming and it advocates for postcolonial approaches within Soviet studies. The practical dimensions of Soviet rule are exemplified with data from the Baltic borderlands in the postwar years.     

The romantic vision in american administrative theory: Retrospectives and prospectives

The 1980s witnessed an explosion of new theoretical approaches for public administration. This essay explores the intellectual basis and orientation of several of these “new” approaches. It argues that many share distinctly common outlooks and values which the author terms, “a romantic vision” for the field, that is opposite to rational “classicalism.” This current wave of romantic philosophy mainly has historic roots in the Minnow brook perspectives of the late 1960s and early 1970s but “flowers” today in quite diverse schools under new names such as critical theory, phenomenology, new public administration and many others. All share common romantic values and outlooks. Several intellectual dilemmas for public administration posed by the rise of romanticism are outlines in this essay.     

Public administration and public policy: old perspectives,new directions

Public administration has rather studiously avoided serious consideration of its ties to public policy throughout most of this century. The politics/administration dichotomy leaves a lasting legacy. Policy has a central place in the ongoing effort to explain what public administration is and how it functions. Policy defines the purpose of agencies, stipulates much of the detail about their organization, provides authority and legitimacy, and makes them important -- probably the most important--instruments of policy effectuation and evaluation. Public administration has traditionally displayed an interest in management; it has been studied, taught, and practiced as method, “how to.” This instrumentalist orientation has addressed successively different perspectives, all subsumed within the rubric of public administration. The first of these emphasized administrative reform, followed by an interest in scientific management. These left a legacy that largely treated administration as an end in itself, divorced from matters of policy. Further developments during the depression and post-war years gave prominence to human relations and decisionmaking. These newer orientations emphasized public administration's non-involvement with policy, although decisionmaking proved less inward-oriented and contributed some methodological insights for better understanding policy's ties to public administration. Decisionmaking's preoccupation with unifunctional organizations accountable to a single power center has proved a formidable obstacle to empirical investigations of policy/administration ties, however. This dilemma calls for new perspectives from which to study these ties; one promising perspective is the examination of administrative involvement in successive stages of the policy process.     

Privatizing Urban Services Through Homeowners Associations: The Potential and Practice in Phoenix

Homeowners associations (HOAs) are private nonprofit corporations that regulate, “tax,” and provide urban services to growing numbers of U.S. residents. As such, HOAs may affect cities' public service delivery. Interviews with department heads in Phoenix, Arizona reveal how enclaves of private services influence the city's planning and provision of public services. The findings suggest that HOAs do not substitute private for public services in Phoenix. Instead, qualitative differences in the services themselves (particularly concerning their purpose and scale) and in the legal powers of their providers create a more nuanced pattern of public-private service delivery.     

Exploring agency as a basis for ethical theory in American public administration

This articale argues that agency, the normative theory associated with the “acting for” relationship in society, has had a profound, but often unrecognized affect on ethics in public administration. Accordingly, it seeks to provide a brief review of agency theory as it applies to contemporary American public adminis- tration. The review provides an overview of agency theory, gives an example of how deeply it influences American public administration, shows how it facilitates ethical action in administration and reviews some of the major obstacles to employing agency theory in the modern American administrative state.     

Conceptualizing Interagency Coordination as Metagovernance: Complexity,Dynamism, and Learning in Australian and British Statistical Administration

Top-down methods of interagency coordination are inadequate in contemporary public administration, where multiple departments and agencies interact across loosely coupled networks to solve complex problems. The concept of metagovernance suggests governments can employ combinations of coordination instruments to steer dispersed actors toward common goals. This article asks how officials in Australian and British statistical administration addressed problems with traditional coordination methods. Interviews with senior official statisticians show a transition from traditional interagency coordination to metagovernance, driven by failures and learning. Metagovernance captures how interagency coordination is increasingly practiced, though existing theories should give more attention to learning and adaptation.     

Leadership for public value: Political astuteness as a conceptual link

Both leadership and public value are increasingly seen as concepts highly relevant to public administration, not only because of complex societal challenges but also as ways to address pluralistic interests in society. This article explores in detail the varied conceptualizations of public value and of public leadership. Furthermore, we argue that political astuteness provides an important conceptual linkage between leadership and public value, enabling actors to read, understand and foster coalitions around diverse and sometimes competing interests. In this introduction to the symposium, we analyse the different conceptualizations of public value, of leadership, and also show how the six articles explicitly or implicitly draw on the linking concept of political astuteness. The article assesses how the six articles of the symposium contribute to each of these three concepts.