Public official associations and professionalism

Associations of public officials have been an important element of public professionalism in the United States since the reform era. This paper examines the ways in which associations of public officials are helping to redefine public professionalism. The focus on the paper is on the promotion of professionalism by association activities, the sense of professional identity fostered by association involvement, and the ways in which associations integrate issues of policy, management, and professional expertise to contribute to the development of true public professionalism. The paper examines ways that professional/specialist and political/generalist associations are converging on issues of policy, strategic thinking, and role effectiveness.     

ENCOURAGING COMMUNITY DIALOG: APPROACH,PROMISE, AND TENSIONS

There has been growing interest in recent years in what might be termed “community dialogs,” or techniques for engaging broad-based discussions of issues within particular communities. The purpose of this article is to survey and assess this movement based on prior research. We first contrast traditional citizen involvement in public planning as a method of pursing community dialogs with the newer, collaborative public decision making approaches. The article then examines the benefits of community dialogs and the tensions which arise from their pursuit. We conclude by offering an assessment of how we might think about these techniques in the future.     

Proud to Be a Public Servant? An Analysis of the Work-Related Determinants of Professional Pride among Dutch Public Servants

ABSTRACT

A proud public servant is defined as someone who works honorably, conscientiously, and with dedication. Although professional pride has several positive effects on the performances of public servants, it is not instantly apparent which instruments help to stimulate pride. This study combines the Job Demands-Resources model and the High Performance Work Practices taxonomy to analyze the determinants of pride. The analysis of a large dataset of Dutch public servants shows that their professional pride can barely be influenced by High-Performance Work Practices but is in particular determined by the work environment and personal experiences related to the work.     

NEW PUBLIC MANAGEMENT IN PUBLIC EDUCATION: A CATALYST FOR THE PROFESSIONALIZATION OF SWEDISH SCHOOL PRINCIPALS

New Public Management (NPM) is one of the most significant reforms in public welfare in recent times. Making individual civil servants more dependent on the directions of the local manager than on common professional standards, previous sociological research argues that NPM results in a ‘deprofessionalization’ of civil servants. Taking a somewhat different approach, recent public administration research indicates that NPM may, at the same time, enhance the professional status of welfare managers. By integrating the literature on the sociology of professions and public administration, this article develops a theoretical framework for understanding the influence of NPM using the example of a professional project for school principals in Sweden. Taking a process‐oriented methodological approach, the result shows that Swedish school principals gained increased support for their professional project by the introduction of NPM. The article argues that NPM can function as a catalyst for welfare managers' professional projects.     

HYBRIDS AND PROFESSIONAL COMMUNITIES: COMPARING UK REFORMS IN HEALTHCARE,BROADCASTING AND POSTAL SERVICES

Many countries use state‐owned, for‐profit, and third sector organizations to provide public services, generating ‘hybrid’ organizational forms. This article examines how the hybridization of organizations in the public sector is influenced by interaction between regulatory change and professional communities. It presents qualitative data on three areas of the UK public sector that have undergone marketization: healthcare, broadcasting, and postal services. Implementation of market‐based reform in public sector organizations is shaped by sector‐specific differences in professional communities, as these groups interact with reform processes. Sectoral differences in communities include their power to influence reform, their persistence despite reform, and their alignment with the direction of change or innovation. Equally, the dynamics of professional communities can be affected by reform. Policymakers need to take account of the ways that implementation of hybrid forms interacts with professional communities, including risk of disrupting existing relationships based on communities that contribute to learning.     

Professional development leadership in turbulent times: Public administration symposium: Robust politics and governance in turbulent times

Intense turbulence means that parameters change, interdependencies unexpectedly become critical, and public organizations experience unpredictable tempo shifts. Existing studies have explored how public managers can exercise leadership specifically aimed at obtaining dynamic resilience, but more knowledge about leadership and turbulence intensity is needed. Combining existing theoretical knowledge about robust governance in turbulent times and in-depth analysis of 31 interviews, we examine how public managers exercise professional development leadership in situations where events, demands, and support interact in variable, inconsistent, unexpected, and unpredictable ways. We find it highly relevant for public managers to both develop and (de)activate professional norms and knowledge in such situations, implying that professional development leadership is important in turbulent times.     

Public Service Motivation: A Cross-Country Study

This article addresses the relevance of public sector motivation (PSM) among unemployed workers. Despite the growing research interest among many public management and human resource management (HRM) scholars in employment choice, efforts to understand the “working minds” and motivational factors among the unemployed in their pursuit of a future career choice have been almost non-existent in HR scholarship in the public sector, which is critical considering the growing number of unemployed workers both domestically and internationally. Using data from the International Social Survey Program (ISSP) on Work Orientation modules in 1997 and 2005, this article examines the effects of public service motivation and rewards-based motivation on career decisions among the unemployed in seven countries. Findings indicate that while PSM and extrinsic rewards are positive and significant predictors of choosing to work in the public sector, intrinsic rewards were shown to be in a reversed relationship. Results also indicated that respondents whose previous jobs ended either in dismissal or due to family responsibilities were less likely to choose employment in the public sector compared to those whose previous job ended primarily due to retirement. Implications are discussed.     

A Modernization Myth: Public Management Reform and Leadership Behavior in the Irish Public Service

To assess whether public service modernisation in Ireland is a ‘useful myth’, we examine aggregate indicators of leadership behaviours and the interview responses of recognised ‘change agents’ to assess whether there is a gap between the rhetoric and reality of follower engagement in pursuit of a transformative vision that official rhetoric highlights as a potentiality in this sector. The persistence of such a gap can be explained in terms of the usefulness of this potentiality myth in legitimising the leading role top-level public servants play in reform processes in this country although this may have declined during the current recession.     

The professional as public servant: the decision-making dilemma

Administrative decision-making is increasingly complicated today by conflicting responsibilities that pressure decision-makers in different directions. Public servants are responsible to the law, Congress, administrative superiors, the agencies in which they serve, and the public. Those public servants who are members of a profession, attempting to apply special expertise and knowledge to the solution of public problems, face a set of even more complex responsibilities, governed as they are by their own professional codes of conduct whose tenets must be melded with the other obligations of governmental decision-makers.

Conscientious governmental officials are likely to base their decisions on their responsibilities to the public, in light of moral and ethical criteria as well as professional standards (where applicable), while recognizing their accountability to their organizational superiors. Civil servants who are members of a profession frequently find themselves making extremely complex decisions for which they must accept the responsibility for the application of their professional ethics in the context of their many other obligations.

The decision-making task of professionals who are also civil servants is often, therefore, an especially difficult and painful one. Cases of deep moral conflict will occur as they try to resolve their conflicting responsibilities.     

Something old,something new,something borrowed: Explaining varieties of professionalism in citizen collaboration through identity theory

Public professionals are increasingly involved in collaborative relationships with citizens to design, implement and evaluate public services. We investigate how actors derive a specific social identity from the institutional logic of cross‐sectoral collaboration and how this social identity translates into the self‐identities of professionals. Based on an analysis of 44 semi‐structured interviews in Germany, we examine how public professionals combine the different social identities in collaborative projects and extract three varieties of professionalism: the protective professional, the tripartite professional and the collaboration professional. Our study contributes to recent discussions on hybrid identities and identity conflicts in public management. The findings raise questions on the compatibility of different social identities in collaborative settings and thus shed light on the difficulties public professionals face in citizen collaboration.     

Moral education and the teaching of public administration ethics

This article discusses two major objections to moral education and argues that a professional education in public administration cannot avoid some intrusions upon the personal freedom of its students nor can it avoid a certain degree of indoctrination. It is suggested that the benefits of a morally educated but civic-minded professional outweigh the costs of an autonomous professional.     

Interview With a Terrorist by Vocation: A Day Among the Diehard Terrorists,Part II

The interview that follows was conducted somewhere in Italy with a militant of the Red Brigades recently freed after spending 32 years and 6 months in prison. Taking up the sociological perspective of Max Weber, the author draws a distinction between “professional terrorist” and “vocational terrorist”. The terrorist by vocation differs from the professional terrorist in his profound faith in the mission he feels he must accomplish. He does not try to improve his social status and is not interested in the selfish pursuit of personal well-being. He gives up love, family, children and friendship. When he decides to join a terrorist group, he voluntarily severs any contact with his former life. He is a high school or university graduate and might choose a secure life and a good job but prefers to kill, accepting the risk of dying. The vocational terrorist is the terrorist in his incandescent state.     

Public Scrutiny, Standards and the Planning System: Assessing Professional Values within a Modernized Local Government

Since the 1990s there has been a long-standing concern in government towards public sector accountability, management, efficiency and service delivery. A number of studies have attempted to analyse the multitude of individual changes and their manifestations through analyses based on a variety of institutional, policy and governmental distinctions. This paper attempts to specify the changes with particular reference to planning, and to consider the evolution of the public service ethic in planning towards more openness, scrutiny, transparency and efficiency with particular reference to the changing ethos of the professional employee. We first explore the  main impacts upon local government, the public service ethic and professional planning as a consequence of the Modernization agenda and freedoms and flexibilities initiative. We then look at how such changes have impacted upon the ethos and values in public service and planning. We draw on some evidence of Ombudsman cases to highlight issues of professional values in planning practice over the past decade before finally drawing these strands together in some conclusions. Our principal findings indicate that the much-trumpeted decline of services and standards may not have been as apparent as is sometimes portrayed and that internal professional attitudes and values towards the external changes may not have significantly altered over the same period.     

WORKING IN WHITEHALL: CHANGES IN PUBLIC ADMINISTRATION 1952–1982

There have been significant changes in public administration over the past thirty years, both internal to Whitehall and in its relationship to the outside world. The author offers a personal assessment based on his working experience. By taking a series of 'landmark reports published over that period he charts the extent to which they influenced, or reflected, changes in the character and style of public administration and in the general climate of public opinion within which the civil service works. He concludes that Whitehall today is better equipped than it used to be in its range of professional expertise and management techniques, but that it also faces a more sceptical and demanding audience. The next ten years may see the development of a style of public administration in which the traditional administrative skills are merged with the newer managerial concern for efficiency and effectiveness. But greater competence also requires improvements in the ways in which policy is formulated and its effects evaluated.     

MAKING GOVERNANCE NETWORKS EFFECTIVE AND DEMOCRATIC THROUGH METAGOVERNANCE

In response to the growing discrepancy between the steadily rising steering ambitions and the increasing fragmentation of social and political life, governance networks are mushrooming. Governance through the formation of networks composed of public and private actors might help solve wicked problems and enhance democratic participation in public policy-making, but it may also create conflicts and deadlocks and make public governance less transparent and accountable. In order to ensure that governance networks contribute to an effective and democratic governing of society, careful metagovernance by politicians, public managers and other relevant actors is necessary. In this paper, we discuss how to assess the effective performance and democratic quality of governance networks. We also describe how different metagovernance tools can be used in the pursuit of effective and democratic network governance. Finally, we argue that public metagovernors must develop their strategic and collaborative competences in order to become able to metagovern governance networks.     

A difference that is not a difference

This symposium illustrates a serious problem. There has been a great deal of fragmentation in the field of public administration in the last two decades. For three decades, from the 40's through some of the 70's, public administration was able to encompass many diverse approaches within its boundaries. However, dissatisfaction with traditional public administration content, methodology, incrementalism, and administrative management led to divisions in the field of public policy and public management that have separated themselves from public administration. The desire for separateness is seen in changed names of academic programs and degrees, different course content and separate professional associations. The symposium was designed to try to stimulate debate and discussion of the ties rather than differences in the field.

This article discusses the differences from the standpoint of the students, the practitioners of public administration, the faculty and the public. The conclusion is that there is much more which should join these programs than separate them and that the need to produce leaders for the public service requires strong places in the academic world for these programs. The field would be stronger if those who argue for public policy, public management and public affairs separate and unequal from public administration would engage in dialogue to take the best of all these approaches and merge into a stronger whole. The common concern with the public nature of the profession and the need to educate public leaders overrides most of the perceived differences. The weakness in the perception of the field generally and in the academic world caused by these splits will continue until more common efforts are undertaken.

Public policy has contributed a great deal to improving methodological rigor in the field. Public management has been important in making the leap from policy to implementation. These differences have changed public administration considerably. But the parts of the field are not sufficiently aware of each other. Analysis of all the programs finds more in common than is acknowledged and finds that these differences do not make a real difference.

It is time to begin discussion of how to make all parts of this field stronger, to improve the academic training, to increase the link between theory and practice, and to work together to improve the public image of public service. To do this, these divisions must be acknowledged and brought together into a stronger professional program for the public service.     

Probation Officer Training, Promotional Culture and the Public Sphere

Recent writing on the professions has given little consideration to the state's potential for threatening a professional formation. This paper argues that the reorganization of probation officer training in England and Wales is an instance of stateled de-professionalization. The process of problematizing the issue and the steps taken to try and mobilize public endorsement for radical policy change are traced, as are the counter-moves of groups attempting to maintain the existing training arrangements. This illuminates two aspects of contemporary public debate in the UK. First, it demonstrates the impact of the requirement that public sector organizations and occupations show 'enterprise' by successful self-promotion. Second, the episode is located within Habermas's concept of the public sphere, in which participation itself – let alone any possibility of achieving the desired outcome – now appears to depend upon relative resources and on attracting the attention of influential news media     

Toward a Pragmatic Model of Public Responsiveness: Implications for Enhancing Public Administrators’ Responsiveness to Citizen Demands

Public responsiveness, or bureaucratic responsiveness to citizen demands, is central to public administration theories. It is a key concept regarding the appropriate role of bureaucracy and professional administrators in a democratic political system. By exploring the complexity of the concept, this article proposes a pragmatic model as an alternative to the two mainstream models of understanding public responsiveness. The theoretical implication of the pragmatic model is also discussed. Future research should address administrators’ instrumental concerns in fostering public responsiveness.