E-Governance Approaches at the Local Level: A Case Study in Best Practice

In the fall of 2009, the city of Prague set out to conduct a critical analysis of its overall performance by closely examining the performance of the city's districts. In conjunction with the E-Governance Institute at Rutgers University, Newark, New Jersey, and the Public Technology Institute in Washington D.C., a quantitative survey of all 22 administrative districts' e-governance and online presence was conducted. Guided by the survey results, qualitative case studies of the top five performing districts were carried out in January 2010. The underlying goal of this research project is to further improve e-governance in Prague and foster a greater understanding of successful digital government initiatives. The findings of the survey and the case studies are presented, and key findings in the case studies are highlighted.     

The Working Out of Modernization in the Public Sector: The Case of an E-government Initiative in Greece

It has become common place for governments to initiate electronic-government projects in order to reform public administration. This paper seeks to explore the ways in which an e-government project, as a potential mode of reformation, is established and made to work, and then, further, to account for some of its consequences for conventional public administration. To do so we draw upon a detailed empirical study of a Greek e-government initiative, the establishment of Citizen Service Centres (CSCs). CSCs represent a significant part of Greece's e-government strategy, which has sought to modernize public administration and make the provision of public services more efficient, accessible and responsive to citizens. Drawing upon Foucault's work on power/knowledge we show that the e-government initiative is established through various technologies of power that intend to discipline public sector staff towards a particular mode of working. We also illustrate that the establishment of these modernization practices is the outcome of considerable negotiation, improvisation and enactment as different occupational groups seek to collaborate (or not) across professional and institutional boundaries. Finally, we show and argue that rather than reforming the provision of public services, such e-government based modernization projects are more likely to reproduce, in more complex ways, the long established public sector practices it sought to change.     

Sponsorship behaviour of the BRICS in the United Nations General Assembly

The formation of informal groupings of states is a manifestation of the global shift in economic power. One such a grouping is the BRICS, consisting of Brazil, Russia, India, China and South Africa, which stands out for its importance due to its economic weight, its coverage across continents and the numerous internal differences. The BRICS have collectively flexed their muscle and expressed their intentions to extend their cooperation at the United Nations (UN). Proposals in the United Nations General Assembly (UN GA) take the form of resolutions, which can be written and co-written by the UN member states. This so-called sponsoring of resolutions is a way to push agenda items forward. Using a large-N network analysis, we examine the patterns of co-sponsorship of the BRICS of resolutions adopted in the UN GA plenary sessions. We find that the BRICS cooperate on fields such as economic issues, however, they do not form a coherent bloc when it comes to resolution sponsorship. These results raise the question in what way the BRICS actually cooperate at the UN level.     

改革开放与中国在世界贸易体制内的多边外交

改革开放以来,对外贸易在我国经济和社会发展中的地位日益上升,全方位参与多边经贸外交成为我国面临的一项重大课题。本文通过分析中国在关贸总协定和世界贸易组织所代表的世界贸易体制内的参与及发挥的影响力,对如何进一步发挥中国在该领域的建设性作用进行了展望。     

美国新兴技术治理的理念与实践

在中美科技博弈的背景下,新兴技术治理的实际效能兼具重要的经济价值和国际政治意涵。同时,新兴技术的高度不确定性对美国既有技术治理体系和能力提出全面挑战。美国新兴技术治理表现出明显的保护主义和技术民族主义倾向,服从并服务于其国家安全战略。新兴技术的革命性导致美国技术治理能力全面滞后于技术发展速度;国内治理体系碎片化且缺少有效协调机制的现实,制约着新兴技术治理的实际进程;全球范围内技术治理安全化的倾向严重阻碍着技术治理的国际合作,也阻碍美国与盟友之间的合作。拜登政府积极致力于实现美国技术治理体系和能力的现代化,试图采取多边主义策略对中国新兴技术发展进行限制和封锁;极有可能在坚持刚性措施的同时突出强调弹性措施在未来美国新兴技术治理中的优先等级;试图通过重建总统科技顾问委员会以及审查政府科学诚信政策等手段,重塑科学及科学家在新兴技术治理中的核心地位,突出“技术怀疑论”并对新兴技术发展采取更为严格的审查和监管措施,并可能重新确立基础研究在新兴技术治理中的基础性作用。     

The Role of Civil Society Organizations in Monitoring Elections: Lessons Learned for the New Egypt

The purpose of this research article is to contribute to a better future for a New Egypt, after the January 25, Revolution of 2011, by focusing on how best to monitor elections by domestic civil society organizations (CSOs) through adopting an output, outcome, and impact model. It assesses comparatively the role of CSOs in monitoring elections in Ethiopia, Ukraine, and Nigeria, and derives lessons learned for Egypt. Through analyzing Egyptian CSOs websites and qualitative discussions and surveys with activists, proposed strategies for enhancing effectiveness are identified, including building wider coalitions and more use of new technology.     

Coping in the Aftermath of the World Trade Center Tragedy

Abstract

Regardless of immigrant status, citizenship or allegiance, all have been consumed by the magnitude of human devastation which occurred in the United States on September 11, 2001. People who were killed or traumatized came from myriad countries. Yet many in the immigrant community appear to be among the newest casualties of terrorism in the wake of the disaster. This article examines how the World Trade Center tragedy affected the social and psychological well-being of immigrants and the implications for human services.     

Assessing the Performance of a Court System: A Comprehensive Performance Measures Approach

Many court systems suffer from long lead times, poor service quality, and low throughput. In many cases improvements are continuously introduced through various managerial and professional methods. This article proposes a set of measures to assess the effectiveness of court systems. This set of performance measures includes response-time, throughput, and work-in-process. While court systems generate a multitude of statistical data it is difficult to apply them across individual courts.

The article tailors well established generic performance measures to the specific court arena. The individual measures are aggregated into a single figure that assesses the court's performance along the time axis and relative to comparable court systems.

The proposed measure of performance and the aggregate score were validated with real life figures from the Israeli court system.     

Predictors of an Effective Performance Measurement System: Evidence from Municipal Governments in Turkey

The study examines the predictors of effective performance measurement in the context of Turkish municipalities. Theoretical guidance of context-design-performance model has been utilized to examine the contextual and design factors which have influenced the effective use of performance measurement systems in Turkish municipalities. It is hypothesized in the study that external support and organizational support for the use performance measurement, and technical capacity for the performance measurement are associated with quality of performance measures and effectiveness of performance measurement systems in general. The results of the study supported the hypotheses of the study regarding the relationships among organizational support, technical capacity, quality of performance measures, and effectiveness of performance measurement. Although the results confirmed that external support has an indirect effect on effectiveness of performance measurement via technical capacity and quality of performance measures, the hypothesis regarding the direct effect of it on effectiveness of performance measurement was not supported.     

Gender and institutional strengthening: the World Bank's policy record in Latin America

This article examines the gendered nature of institutional strengthening policies at the World Bank, as part of an attempt to analyse what role gender plays in the institutionalist turn within development policy. It focuses on three snapshots of Bank action wherein debates about gender and institutional strengthening are particularly pertinent: Washington, DC policy texts and Presidential speeches; gender policy enacted in the Latin American and Caribbean region; and an Argentine project loan on social capital promotion and family strengthening. Two themes emerge from these sites: (1) that couplehood between men and women has been identified as a key informal institution necessary for development; and (2) that gender reform has been positioned as an institutional change issue requiring attention to issues such as social marketing. New norms about gender interaction thus emerge as an explicit part of the Bank's reform agenda, and are shaping project experiences across Latin America.     

暗网环境下恐怖主义信息挖掘与分析

随着互联网和人工智能的快速发展,恐怖主义活动方式变得更为隐秘。网络恐怖主义活动空间从表网的在线社区与视频分享平台转向暗网黑市交易和暗网论坛。针对暗网节点通信和交易信息高度匿名等特点,相应的反恐工作需要采取新的技术手段,以深度切入恐怖分子用于扩大影响的暗网空间。为此,可以设计和优化专门适用于暗网的聚焦爬虫工具,挖掘恐怖主义活动信息;可以搭建涉恐事件数据模型,分析恐怖组织可能的线下攻击手段;可以利用社会网络分析和超链接分析方法,定位暗网内恐怖主义隐蔽社区和危险用户集群。通过准确把握暗网中的匿名恐怖主义活动规律,抓住安全监控与防范的重点、难点,综合施策,以及适时制定和精准实施反恐网络安全策略,能够最大限度遏制暗网恐怖主义的危害,保护国家安全和人民利益。     

Analyzing the Link Between Job Satisfaction and Performance in Educational Institutions

The relationship between job satisfaction and organizational performance has been one of the most controversial issues in organizational management. This study examines how job satisfaction affects organizational performance analyzing the panel data collected from educational institutions in Korea. The results demonstrate that teachers’ organizational satisfaction is likely to improve students’ performance in standardized tests, whereas their work satisfaction is negatively related to it. Private school teachers showed higher organizational satisfaction than public school teachers and produced higher students’ test scores. No significant difference in work satisfaction between public and private school teachers was found.     

Assessing and Appraising the Effects of Policy for Wicked Issues: Including Unforeseen Achievements in the Evaluation of the District Policy for Deprived Areas in The Netherlands

Urban regeneration is often acknowledged as a wicked policy issue that produces unanticipated outcomes. Most methods for policy evaluation treat those effects as flaws of planning or neglect them. We argue that wickedness is an inherent aspect of many policy issues and that it should be integrated in efforts to assess and appraise the effects of policy. We use a case of urban regeneration projects in The Netherlands to study how the unanticipated and unforeseen consequences of policy were accounted—or neglected—in the evaluation methods. Also, we present an alternative approach that takes into account the “by-effects” of policy.     

The Mediating Role of Ethical Climate in the Relationship Between Performance Appraisal and Organizational Performance

Although prior research has consistently established a positive relationship between performance appraisal and organizational performance across different research contexts, the mechanisms that underlie this link remain unclear. The present study attempts to fill this void by testing the mediating role of ethical climate in the relationship between performance appraisal and organizational performance across 181 Nigerian public sector agencies. Cross-sectional mediation analyses were performed using partial least squares path modeling approach. Results indicated that performance appraisal was positively and significantly related to organizational performance. Regarding the mediating effect, ethical climate significantly mediated the relationship between performance appraisal and organizational performance. The study made recommendations and drew suggestions for future research to enhance the performance of public sector agencies.     

Self-Initiated Expatriates in the Private vs. the Public Sector: Creativity and Work Outcomes

Although research on private-sector expatriates is abundant, not much is known about their public-sector counterparts, especially self-initiated expatriates, who themselves initiate the move to live and work abroad. Comparing work outcomes and creativity of self-initiated expatriates in the private vs. the public sector, the results of a survey including 329 respondents indicated that performance and effectiveness were higher in the private sector. However, only in the public sector was there a positive association between creativity and the two work outcomes. These findings are discussed in detail.     

Determinants of Performance in Government: Focusing on the Effect of Organizational Politics and Conflicts in Organizations

Conflicts and politics in organizations are common in both the public and private sectors. However, there are few comprehensive studies regarding the relationship between politics, conflicts, and outcomes in the public sector. Therefore, this study sought to empirically explore the relationships between organizational performance, organizational conflicts, and organizational politics in the public sector. To analyze the effects of organizational politics and conflicts on performance in government organizations, hierarchical multiple regression analyses were performed. The results indicated that organizational politics and relationship conflicts negatively affect organizational performance.     

Refining and Resolving the Blur of Gault for Juvenile Capital Offenders in Texas: A World without the Juvenile Death Penalty

Texas's approach to juvenile capital offenders has been profoundly lacking any balance of the interests of accountability and rehabilitation. Texas has employed adult transfer for juvenile capital offenders with potential life imprisonment and possible parole in 40 years and determinate sentencing to adjudicate capital offenders in juvenile court, yielding a maximum sentence of 40 years in prison. Legislative initiatives in the 1990s to curtail parole have led to only 22 percent of violent offenders receiving early release while serving an average of 61 percent of their sentence. Aggravated offenders, including youth capital offenders, serve at least 80 percent of their total incarceration time. Notably the Texas framework does not effectively allow for offenders whose acts were the product of either an undeveloped or disabled mental capability to be punished appropriately and distinctly from those who possess psychotic or antisocial tendencies—or adult offenders. This deficiency is worsened as a result of the recently passed legislation SB.60, which establishes that juvenile capital offenders must receive the sentence of life without the possibility of parole upon conviction. Texas can create a more precise approach with three modifications: (1) centralize all youth capital adjudications to a criminal court, (2) effectuate separate imprisonment and enhanced educational programs for the first ten years of incarceration, (3) implement a “soft-ten” sentence where after the initial ten years of imprisonment the presumption for release favors the offender unless the state establishes that additional time is needed; this determination is primarily based on a complete psychological assessment of the offender.     

The Impact of Knowledge Sharing on Work Performance: An Empirical Analysis of the Public Employees' Perceptions in South Korea

This article examines the impact of knowledge sharing on individual work performance by analyzing perceptions of 323 public employees in South Korea. An analytical model is drawn from an extensive review of literature on knowledge management and sharing from which nine exogenous variables are identified as antecedents of knowledge sharing that affect individual work performance. The results indicate that four exogenous variables—employee training, reward systems, support from the top management, and openness in communication—are perceived to have a positive influence on employees' knowledge sharing, which, in turn, improved individual work performance. Perceived trustworthiness between individuals involved in knowledge sharing has also positively influenced both knowledge sharing and individual work performance. These results imply that individual work performance may be dependent on the effective use of knowledge sharing.