Civil service 2000: The coming crisis

The essay provides a comprehensive review of “the coming crisis.” Parts of the contribution not reprinted here provide some focus on appropriate policies for ameliorating what is in our future.     

The impacts of the revolution of 1978-1979 on the iranian bureaucracy and civil service

This paper deals with the complex relationship between bureaucracy and revolution. It explains some of the major impacts of the Iranian revolution of 1978-79 on the civil service and the bureaucracy of the country. Three major phases of the revolution are identified: the Provisional Government (February-November 1979), the turbulent radicalization (November 1979-1982), and the institutionalization, stabilization, and Islamization (1983- ).

The revolution was not only against the Shah, but also aimed at altering Iran’ bureaucratic machinery which, as a power instrument, served system- (regime-) enhancement. During the first and second periods, a debureaucratization of society and a democratization of the administrative system was begun. While the bureaucracy increased as a result of nationalization, its functions declined as more and more activities of public administration were taken over by the non-bureaucratic, independent grass-roots organizations that sprang up during and after the revolution.

This trend has been reversed during the third phase by the policy of consolidation, centralization, control and system-maintenance pursued by the Mousavi administration. A rebureaucratization of society commenced and application of most of the old laws and regulations was resumed. Patronage and many patho-logical behaviors, includinf corruption, of the bureaucracy are becoming pervasive again, resulting in the dissatisfaction of the general public. In short, despite some initial revolutiohary attempts to change its structure and nature, the bureaucracy has prevailed as a well-entrenched, established institution of power and administration in Iran.

Finally, the author briefly describes the sources of public dissatisfaction and suggests conceivable remedies. These involve major reforms in the Iranian bureaucracy to achieve both administrative efficiency and popular responsiveness.     

From retrenchment to performance: civil service reform in Africa

Whether or not an unfettered market is the best solution to Africa's problems, the public service is both the subject and the object of reform. It is an arena of policy change and adjustment in economic management, as well as the locus of struggle over principles and patterns of administrative practice. Below we take empirical stock of the patterns and progress made in public service reform in Africa, a process characterized by cost containment and retrenchment. Then we examine what is entailed in a qualitatively different public service that well serves a liberal economy, concluding with observations on whether and how that might happen in Africa.     

Civil service quality after the crisis: A view of five Asian cases

Asian civil services were once reputed to be among the best in the world, especially due to the economic miracle in East Asia. But when financial collapse and political upheaval hit the region in the late 1990s, government bureaucracies received much of the blame. This article argues that both positions were overstated. Asian civil services were not outstandingly competent in the miracle era. Neither have they been exceptionally deficient in the aftermath of the crisis. Rather, the overview of past and present civil service experience suggests that contextual factors need to be understood in assessing civil service performance and capacity. Global pressures, political openings, and technological advances have pushed civil service performance to a higher standard, but with significant variations among countries. In this regard, the article examines five Asian cases, including Indonesia, Korea, Malaysia, Thailand, and the Philippines.     

The third sector, user involvement and public service reform: a case study in the co-governance of health service provision

The ‘modernization’ of British public services seeks to broaden public sector governance networks, bringing the views of third sector organizations, the public and service users (among others) to the design, management and delivery of welfare. Building on previous analyses of the contradictions generated by these roles, this paper draws on longitudinal qualitative research to enunciate the challenges faced by one third-sector organization in facilitating service user influence in a UK National Health Service (NHS) pilot programme, alongside other roles in tension with this advocacy function. The analysis highlights limits in the extent to which lateral governance networks pluralize stakeholder involvement. The ‘framing’ of governance may mean that traditional concerns outweigh the views of new stakeholders such as the third sector and service users. Rather than prioritizing wider stakeholders' views in the design and delivery of public services, placing third sector organizations at the centre of governance networks may do more to co-opt these organizations in reproducing predominant priorities.     

Civil service reforms in British India and united Pakistan

Nearly 200 years of British rule of the Indian sub-continent clearly and significantly affected the society and people in the region. One of the continuing legacies of the British rule has been in the area of civil administration. The Indian Civil Service (ICS) characterized by centralization of authority and elite nature symbolized the British domination of the Indian people. From time to time attempts were made to reform the ICS. These reforms included introduction of competitive examination as a mode of entry, provision for systematic training and Indianization of the service. Pakistan inherited and continued with the British administrative system. The Civil Service of Pakistan (CSP) was modelled after the ICS. A number of attempts were made to reform the CSP but all failed due to lack of political will and bureaucratic resistance to major administrative reforms.     

The origins of bureaucracy: an anthropological perspective

Many decades have passed since the first appearance of Max Weber's seminal study, in Wirtschaft und Gesellschaft , of the origins and characteristics of bureaucracy. His analysis was, naturally, dependent on the existing knowledge of his day; but the growth and maturity of archaeology and anthropology as academic disciplines have shed much new light on the historical and social contexts in which bureaucratic organizations emerged. This article, using Sumerian civilization as a case in point, summarizes much of what we now know about the conditions under which bureaucracy first originated and flourished. In so doing, it identifies several major human developmental and social transformations—the hominid revolution, the agrarian revolution, and the urban revolution—which played vital roles in the evolution and expansion of the bureaucratic form of organization.     

Personnel management and productivity reform: Taming the civil service in Great Britain and the United States

This paper examines recent efforts to improve public sector productivity through reform of personnel systems and processes in Great Britain and the United States. Productivity efforts in both countries have been stimulated by and implemented in highly politicized environments. They have been attempts to secure the values of not only economy and efficiency, but also executive leadership and political responsiveness. The implications of these productivity reforms for the performance and character of the public service have been only dimly understood.     

Personnel management and productivity reform: Taming the civil service in Great Britain and the United States

This paper examines recent efforts to improve public sector productivity through reform of personnel systems and processes in Great Britain and the United States. Productivity efforts in both countries have been stimulated by and implemented in highly politicized environments. They have been attempts to secure the values of not only economy and efficiency but also executive leadership and political responsiveness. The implica-tions of these productivity reforms for the performance and character of the public service have been only dimly understood.     

Civil service management and corruption: What we know and what we don't

Numerous studies have linked a range of economic, social, and institutional variables with corruption in government. Yet, most of this literature overlooks the management of public officials themselves. This is a relevant omission: almost all corrupt exchanges involve public officials. This article reviews studies—36 in total—that do address civil service management and anti‐corruption. It finds that prior works assess a narrow set of civil service management structures. Meritocratic recruitment and, less robustly, pay levels have been associated with lower corruption. By contrast, robust evidence on how corruption relates to other established public personnel management areas—such as distinct pay structures (rather than levels), promotion, transfer, and job stability practices—is largely unavailable. The article thus calls for research assessing the effects of a broader set of civil service management practices to gain a deeper understanding of corruption, and how to curb it.     

Representative bureaucracy and unconscious bias: Exploring the unconscious dimension of active representation

Representative bureaucracy theory explores the effects of representation on bureaucracies, but less attention has been paid to date as to how agents represent values or interests. Addressing this omission, this article highlights the unconscious dimension of active representation and, more specifically, the role of unconscious bias in representation. Unconscious bias has received limited attention to date in public administration, but has clear relevance for understanding how representation occurs at the individual level. This article proposes a framework for understanding unconscious bias. Drawing on Bourdieu's habitus, but making explicit its unconscious dimension, I argue that unconscious bias enhances our understanding of how active representation occurs in bureaucracies today. The article applies these insights to the case of unconscious gender bias as found in the Australian Public Service (APS) and concludes by exploring the methodological challenges involved in building a research agenda into tackling unconscious bias.     

The role of government in economic development: the chinese experience

This study examines the role of government in China's economic reform and development years. The study first provides a literature review about major functions government played in the modern economic system and the importance of government policies to economic development. It then evaluates the experience of the Chinese government in the process of reform and development by focusing on five major roles: (a) promoter of growth, (b) manager of economy, (c) distributor of income, (d) regulator of industry, and (e) protector of citizen and business. The implications of the Chinese experience are discussed.     

The early development of the soviet government bureaucracy: Center,localities, nationality areas

The article presents and appraises the innovative performance of Greece from the 1990s to the present and argues that Greece's economic strategy up to now has had little if anything to do with entrepreneurship and innovation. It focuses on two new groundbreaking reform initiatives proposed by the ministries of development and education, that provide, for the first time, the dynamics that could enable the country's economy to overcome some of its crippling dysfunctions and steer it towards entrepreneurship, innovation, and business clusters. The article concludes that where public administration economic strategies and public universities have failed, privately owned universities and the newly proposed entrepreneurial parks could finally guide the economy towards the right path.     

Legal reform need not come first: Merit‐based civil service management in law and practice

Introducing merit recruitment of public servants is a central good governance reform. To move towards merit in practice, legislation which mandates merit recruitment is considered a necessary but insufficient first step by many scholars and practitioners. Merit‐based civil service legislation should thus be sought before reform in practice. This article challenges this reasoning. It argues that merit laws are neither sufficient nor necessary: they leave the incumbent's possibility frontier for patronage and meritocracy in practice unaffected. Large‐ and small‐n evidence supports this assertion. Analyses of an original dataset of coded civil service legislation in 117 countries from 1975 to 2015 suggest that countries can attain meritocratic recruitment with and without legal merit requirements. Subsequently, a comparison of Paraguay and the Dominican Republic provides micro‐evidence for the underlying mechanism. Conventional wisdom about the sequencing of governance reforms in developing countries may thus be misleading: legal reform need not come first.