Initiating customer/police interaction in the UK: Early insights from research

Policing does not exist in a social, political or economic vacuum. As the task of policing becomes ever more complex, policing in the UK should explore innovative ways to remain effective. The notion that the public are the ‘customer’ is relatively new within the policing world and there is an increasing emphasis to ensure that the police maintain and preferably increase the public’s perception of the organisation. In the main, the public contact the police for some form of service and in times of austerity; police services across the country are attempting to align their service and organisational structures to customers’ needs in order to provide an economic and efficient service. In order to do this, the needs of those who receive the service need to be considered as the first step in this process. This article, based on recent research explores how customers engage with and contact the police and by better understanding the dynamics and intricacies of such contacts, may allow the police service in England and Wales to better understand customer preferences.     

Morality, social norms and the rule of law as transaction cost-saving devices: the case of ancient Athens

The importance of the institutional framework for economic development is widely accepted today and it is duly stressed in the economic literature. The protection of property rights, the enforcement of contracts and an efficient legal system are the pillars of the contemporary rule of law. However, formal institutions cannot function without being internalized by the citizens and without the strong backing of social norms. Morality and social norms are the major elements of the informal institutional structure, the social capital, which is also critical for social welfare and economic development. In this paper we will discuss both the formal and the informal institutional framework of Ancient Athens, which was a free market society with economic problems similar to contemporary market societies. Athenians developed a highly sophisticated legal framework for the protection of private property, the enforcement of contracts and the efficient resolution of disputes. Such an institutional framework functioned effectively, cultivating trust and protecting the security of transactions. This entire system however was based on social norms such as reciprocity, the value of reputation and widely accepted business ethics. Conformity to social norms as well as moral behavior was fostered by social sanction mechanisms (such as stigma) and moral education. The Athenian example is a further proof of the importance of morality and social norms as transaction cost-saving devices even in quite sophisticated legal systems. Their absence or decline leads inevitably to the need for more regulation and litigation and to a growing preference for clear-cut rules instead of discretionary standards. Athenian law was pioneering in the development of rules and institutional mechanisms suitable for the reduction of transaction costs, many of them surviving in the most complex contemporary legal systems.     

Drive-away policing and situational crime prevention in China: an analysis of motorcycle ban (jinmo) policy in Guangzhou

Using the example of motorcycle ban policy in Guangzhou, the capital of Guangdong province, this article examines how situational crime prevention strategies are used in contemporary urban China. The article argues that although a motorcycle ban policy may reduce motorcycle snatch theft (feiche qiangduo) in Guangzhou, it inevitably caused a problem of displacement. However, some types of displacement are desirable for local government. An argument about drive-away policing is proposed in this article to understand policing styles in contemporary China. In addition, the article argues that motorcycle ban, as a strategy to prevent snatch theft and robbery, is also a strategy to deal with the crisis in police legitimacy. Therefore, crime prevention in China has more social and political significance than just reducing crime.     

Correlates of informal social control in Guangzhou, China neighborhoods

Informal social control is a central part of contemporary social disorganization theory. While there are a few studies examining how community factors affect informal social control, they are limited to Western societies, particularly the United States. This study examined whether correlates of informal social control found in the West are applicable to China, where there is a long history of informal social control. Using data from 1,196 respondents from Guangzhou, China, this study found that residential stability increased informal social control at the neighborhood level, with residents who lived in a more stable neighborhood being more willing to take action to prevent deviant behavior. Furthermore, satisfaction with police was found to be related to informal social control at the neighborhood level.     

The ‘Usual Suspects’

Abstract

A key issue in contemporary criminology is the role that social status, and particularly race, plays in legal processes. Previous research suggests that criminal justice proceedings-including arrest, conviction, and sentencing rates-are influenced by victim and offender race, but rarely examines the role of race in reporting events to the police. The following research uses data from the rape sub-sample of the National Crime Victimization Survey of households 1992-2001; logistic regression analyses are conducted to determine how victim and offender race influence reporting of rape to the police, controlling for other incident characteristics. The findings suggest that rapes with a Black perpetrator are much more likely to be reported to police, regardless of whether the victim is white or Black.     

A Reasonable Balance of Law and Sentiment: Social Order in Democratic Taiwan from the Policeman's Point of View

Taiwan's political democratization has engendered a contradiction in its legal regime: consolidation of rule of law at the macro-institutional level is matched by the persistent marginalization of legal authority in ground-level social practices. This article uses an ethnographic study of neighborhood police to explore certain practical and structural elements involved in maintaining this contradictory sociopolitical order. I examine some of the processes through which state authority is invoked and applied to the policing of public space, focusing on the ideals of legitimacy that animate these processes. The argument of the article is that historical and cultural factors embodied in contemporary Taiwan's "idea of police"—exemplified in the trope of a balance between reason, law, and sentiment—are crucial to understanding how solidification of the rule of law within state institutions is kept within the boundaries of a social sensibility that does not take law as the last word.     

Beatings,Beacons, and Big Men: Police Disempowerment and Delegitimation in India

It is a truism that police in India generally lack legitimate authority and public trust. This lack is widely understood by scholars, policy analysts, and police practitioners as being rooted in the institution's colonial development as a means of oppression, and its alleged corruption and criminalization in the postcolonial period. The social facts of situational hyper‐empowerment and the widespread decadence of police do much to explain their poor image and performance, but these explanations do not account for the fact that police in India are also structurally disempowered by cultural‐political and legal‐institutional claims to multiple and conflicting forms of authority that challenge and often overwhelm the authority of police. This structural disempowerment and its performances in everyday interactions between the police and the public constitute an ongoing social process of delegitimation of police authority in contemporary India. Following ethnographic analysis of this process of delegitimation, I explore the implications of focusing on police disempowerment for theorizations of the sources and capabilities of state legal authority more generally.     

Integrity,culture, and scale: an empirical test of the big bad police agency

Building on Klockars et. al. (2000) analysis of survey data on police agency integrity, this analysis develops an economic model of police corruption within police agencies. Empirical estimates of the economic model are consistent with Klockars et. al. (2000) in that there is no evidence to support the traditional theory that police agency corruption is attributable to the “individual bad-apple.” Independent of other factors, the present analysis shows that police culture fosters corruption. Furthermore, the present analysis shows that incentive structures within police agencies increase the problem of corruption as the scale of police agency operation increases. Policies that would promote higher levels of integrity are considered.     

NEGOTIATING ORDER IN PATROL WORK: AN ECOLOGICAL THEORY OF POLICE RESPONSE TO DEVIANCE*

The recent renaissance of ecological research in criminology has brought with it a renewed interest in the relationship between crime and social control in local communities. While several researchers have noted that the police are a critical part of the community crime-control puzzle, there is very little research and no theory that addresses variation in police behavior across physical space. In an attempt to further understand police operations in local communities, this article offers a theory that explains how levels of crime and other forms of social deviance in communities affect police action. The article concludes with a discussion of the implications of the theory for understanding how police behavior varies across physical space and how crime patterns develop and are sustained in local communities.     

Young People as Objects of Police Control in a Nordic Context: Who Are the Socially Visible Targets?

In Finland, more than one in four young females and almost one in three young males experienced some type of adversarial police contact in a year. The high prevalence of adversarial police contact among contemporary youth highlights the need to study the nature of the contacts and labelling theory’s hypothesis of control bias. Consequently, we develop the theory’s concept of social visibility to examine differential selection. We draw on a nationally representative youth survey to explore police contacts among youths aged 15 to 16 (N?=?5826). The open-ended responses suggested that police interventions typically focus on traffic situations or use of alcohol in public places. Also, we used multivariate logistic regression to examine which factors increase the likelihood of adversarial police contact. We found that a variety of delinquency and heavy alcohol use emerge as strong triggers of getting caught by the police. In addition, male gender, living in a city, having a single father, and low educational aspirations increases the likelihood of police contact, controlling for delinquency, and socio-demographic variables. Our findings seem to be consistent with mixed-model hypothesis, which highlights that both, differential involvement and selection, might operate together. We suggest that even in the Nordic conditions, which is characterised by high social equality, social biases seem to exist and some youth are more socially visible to formal social control than others.     

City police and drunk driving: Baseline data

Public attitudes, social movement organizations, and criminal justice laws regarding drunk driving have undergone significant changes in recent years. These changes raise important questions about police, who act as gatekeepers for the rest of the criminal justice system. Very little, however, is known about what police did in the years when drunk driving was viewed as a less serious social problem or about what police do now. I attempt to answer the first of these questions using data collected in the early 1970s, an important, largely unexamined period in the history of city police and drunk driving. The data provide a baseline for contemporary research. City police did not give contacts with drunk drivers a high priority, preferred to avoid these encounters, and made arrests on the basis of both legal and extralegal factors; extralegal factors were more important than legal factors. I examine the implications of the baseline data for contemporary policing.     

刍议新时期的警察意识

警察意识是警察行为社会存在的反映。其中,政权意识是前提,民权意识是根本,法权意识是底线。三者相互联系,不可分割,正确处理好三者的关系,是新时期警察必备的能力。     

Maintaining legitimacy using external communication strategies: An analysis of police-media relations

Police organizations must strategically control their external environment in order to maintain organizational legitimacy. Exploiting their relationship with the news media is one way to accomplish this goal effectively. Despite the documented importance of crime, justice, and social control as a news topic, there is a limited understanding of the variables driving how police and media evaluate this relationship. This study used data collected from a national sample of police media personnel to fill this gap, and concluded that the police and media valued their interdependent relationship, but for different reasons. Police public information officers recognize the power of the media and attempt to use this power to promote the organization. News personnel are satisfied because the police provide data so they can easily produce crime stories. The implications for understanding how police organizations control their external organization are discussed.     

Beyond the Ghetto: Police Power,Methamphetamine and the Rural War on Drugs

Viewing police as important cultural producers, we ask how police power fashions structures of feeling and social imaginaries of the “war on drugs” in small towns of the rural Midwest. Drawing on ethnographic fieldwork and a collection of interviews focusing on police officers’ beliefs about the causes of crime and drug use, we locate a narrative of rural decline attributed to the producers and users of methamphetamine. We argue this narrative supports punitive and authoritarian sensibilities and broader narcopolitical projects more generally and ignores long-standing social inequalities observed in rural communities. As such, the cultural work of rural police provides important insight to the shape and direction of late-modern crime control beyond the familiar terrains of the city and its “ghetto.”     

Disruption is Not Permitted: The Policing and Social Control of Occupy Oakland

Negotiated management—various forms of communication, collaboration and cooperation between police and protest organizers, often taking the form of protest permits—has been mainly theorized as a means to mitigate police violence while respecting protesters’ 1st Amendment rights. A few theorists have problematized this view, suggesting that negotiated management is a form of social control that puts various restrictions on dissent. Drawing from my research on Occupy Oakland, I build upon these critiques to illustrate how negotiated management was used as a tool of repression in two key ways, and how newer forms of repression (strategic incapacitation) are still enmeshed in its logic. First, by criminalizing legal activity among protesters, through the use of a permit, who were then subjected to police repression. Second, I show how negotiated management as a normative structure of protest was used as a form of repression, even when communication and cooperation with police were clearly rejected by the movement. I illustrate how the refusal of negotiated management was used to discredit the movement and subject it to physical repression. Rather than seeing negotiated management as an alternative to police repression and strategic incapacitation, I argue that they are two sides of the same policing project, the primary aim of which is to prevent disruptive protest.     

Exploring the Myth of the Bobby and the Intrusion of the State into Social Space

This paper aims to increase the reader’s understanding of how the notion of the ‘bobby on the beat’ has been elevated to iconic, if not mythical, status within British policing. In doing so, the article utilises the semiotic idea of myth, as conceptualized by Roland Barthes, to explore how through representations of the ‘bobby on the beat’ police officers have been projected in a more avuncular re-assuring role to a public fearful of crime, which fails to do service to the signifying practices that accompany and embody the visible police patrol. Indeed, police patrol work secures social space for the State and although it does re-assure anxious members of society that their social world is safe and secure, for others, it further illustrates how their social space is fragile and troubled. On another level, the ‘bobby’ narrative has also been harnessed as part of a broader mythologizing of ‘Englishness’ and quintessential British characteristics.     

DIRECTLY INTERVENE OR CALL THE AUTHORITIES? A STUDY OF FORMS OF NEIGHBORHOOD SOCIAL CONTROL WITHIN A SOCIAL DISORGANIZATION FRAMEWORK*

Informal social control is a central concept in the contemporary social disorganization literature, and much attention has been directed at examining community characteristics related to variation in the quantity of informal social control across communities. However, considerably less attention has been paid to variation in forms of informal social control. This study examines the extent to which neighborhood characteristics are related to residents’likelihood of using two different forms of informal social control: direct informal social control (i.e., through direct intervention) and indirect informal social control (i.e., through mobilizing formal authorities). Data for this study are based on surveys of residents in 66 neighborhoods. The analysis uses hierarchical modeling to examine whether neighborhood characteristics central to contemporary social disorganization theory have similar effects on these two forms of neighborhood social control. Findings indicate that social ties increase the likelihood of direct informal social control but not indirect informal social control, whereas social cohesion and trust decreases indirect informal social control but does not have a significant effect on direct informal social control. Faith in the police is not found to affect either form of informal social control. These findings are discussed in terms of current issues in contemporary social disorganization theory.     

Police Officers’ Theories of Crime

What factors do police officers point to in explaining offending and victimization? A limited amount of prior research has addressed this question, despite the possibility that such theories impact police practice. Moreover, the findings that do exist are based solely on municipal police; yet a different socio-environmental context could lead officers to adopt different explanations. In the present paper, we draw on qualitative data obtained in interviews with campus police officers to explore how they explain common crimes on campus. They theorized petty larceny, underage drinking, and drug possession to result from a variety of factors, including opportunity, social learning, supervision, culture, peer pressure, the psychopharmacological effect of alcohol on crime, and deterrence; as a collective, these ideas form officers’ rational choice theories. After presenting our findings, we suggest how officers’ explanations of crime may be shaped by working in particular contexts and also affect how they police; implications for future research and police practice are discussed.     

警察维权困境与出路——基于合法性视角的观察

警察权益受损可以通过合法性视角而得到观察。它是合法性形式规范结构体系不完整和实质指向发生偏差的综合反映,是制度化不力的结果。合法性困境的一面是警察权益受损,另一面则是公民权益受损。社会变迁加剧了这种局面,但也展示了变革的趋向。改变这一困境的出路在于制度化建设,其基本路径是：在价值取向上,公民权具有优先性,警察权威的树立应与公民权的保护相一致;在实践上,秩序具有优先性,公民权只有在秩序之下才能逐步完善,因而,警察权威的树立应先行。在此种格局下,警察权益受损是社会变迁的代价,其救济主要通过警察组织内部途径而予以实现。司法救济只能通过补偿警察作为公民权益受损而实现。作为公权的警察权益只有在公民权得到根本改善的前提下才能在司法渠道上得以实现,而这是一个长期的过程。     

Integrated management decision-making: A futuristic model for police organizations

This study examines the theoretical issues concerning decision-making and advances a new and innovative model emphasizing the integration of the organization and environment. Political, economic, social, cultural, and other community factors are highlighted as major influences affecting the police arena. Finally, the model is discussed as a catalyst for change in current police management thinking. Futuristic concepts of organization-environmental learning, long-range planning, and strategic modeling are suggested as necessary improvements in police decision-making.