Introduction: the Political Consequences of Non-state Social Welfare in the Global South

Throughout the Global South, diverse non-state actors have historically played critical roles in enabling populations to meet their basic needs, whether by providing or mediating access to social benefits and programs. To date, little research explores non-state social welfare, particularly in the Global South, and existing studies tend to focus on technical and administrative concerns while neglecting the potential political ramifications. This introductory essay aims to conceptualize and theorize the politics of non-state social welfare. We highlight three dimensions of the political consequences of non-state social welfare, including the implications for state capacity, equity of access to social welfare, and experiences of citizenship. Based on this framework as well as the findings of the empirical contributions to the special issue, the essay concludes that non-state provision may pose more political challenges than proponents recognize, but its effects are ultimately contingent on the types of relationships between state and non-state providers.     

Customer Satisfaction Theory in Public Administration Education: Revisiting Student Evaluation of Teaching

How has the current austerity changed the public welfare organizations’ performance landscape in modern welfare states? Can public managers make their organizations adapt to the new performance landscape shaped by the austerity? These questions are answered on the basis of the Danish case of the provision of the services to the citizens with disabilities and/or social disadvantages. The result has implications, especially for public management in praxis. The case study shows that the managers’ most important managerial tool to make their organizations adapt to the new landscape is the challenging and decision-oriented dialogue.     

Exhaustion and Exclusion in the African Village: The Non-State Social Welfare of Informal Reciprocity in Rural Ghana and Cote d’Ivoire

This paper examines the consequences for equity of different patterns of non-state social welfare provision, specifically the informal institutions of reciprocity among families, friends, and village neighbors in rural West Africa. Based on over 18 months of fieldwork in similar regions on either side of the Ghana-Cote d’Ivoire border, this paper challenges many existing assumptions in the literature, revealing that the informal institutions of reciprocity were not only less vibrant overall, but also differed strikingly in terms of who was helping who and how in particular localities. The paper argues that the informal institutions of reciprocity were more exhausted in the Ghanaian villages and more exclusive in the Ivoirian ones. The study highlights that the informal system of non-state social welfare provided by the family, friends, and neighborhood did not simply expand to fill the functional gaps left by the neoliberal retrenchment of the state. The paper concludes that when policies are designed based on an overly romanticized image of kinship and communal reciprocity in Africa, it is the very poor that increasingly fall through the gaps of the state and non-state system of social welfare.     

New directions in welfare: rights-based social policies in post-neoliberal Latin America

What happens to the politics of welfare in the Global South when neoliberal values are questioned? How is welfare re-imagined and re-enacted when governments seek to introduce progressive change? Latin America provides an illustration and a valuable entry point to debates about ‘interruptions’ of neoliberalism and the changing nature of social policy. Drawing on examples of disability policies in Ecuador and care provision in Uruguay, we argue that there is a ‘rights turn’ in welfare provision under the left that reflects a recognition that previous welfare models left too many people out, ethically and politically, as well as efforts to embed welfare more centrally in new patterns of respect for socio-economic and identity-based human rights. Given Latin America’s recent contestation of neoliberal development as well as its history of sometimes dramatic welfare shifts, the emergence of rights-based social provision is significant not just for the region but also in relation to global struggles for more equitable governance.     

Friends or Foes? Nonstate Public Goods Providers and Local State Authorities in Nondemocratic and Transitional Systems

Ordinary citizens often welcome nonstate provision of public goods and social welfare, but government officials, particularly in nondemocratic and transitional systems, may view nonstate actors as political competitors. Drawing on a combination of qualitative and quantitative data from rural China, this paper finds that some kinds of nonstate participation in public goods and social welfare provision can actually make local officials more optimistic about their ability to implement state policies and elicit citizen compliance. Local officials often believe that coproduction of public goods and services with community groups in particular, often with community actors taking the lead, can build trust and social capital that can spill over into increased citizen compliance with state demands, a central element of state capacity. Simply increasing levels of public goods provision, however, is not associated positively with optimistic perceptions of local state authority and capacity. Moreover, other forms of nonstate participation such as coproduction between private businesses and local officials or substitutive provision by nonstate actors have less potential for building trust between officials and citizens and are not seen by officials as beneficial for increasing citizen compliance.     

Beyond social regulation? New instruments and/or a new agenda for social policy at Lisbon?

The consistent failure to match EU market integration with social policies provoked the development of new modes of European governance for welfare provision in the early 1990s. Based on policy co-ordination rather than integration, these new governance modes were consolidated as the 'Open Method of Co-ordination' (OMC) at the Lisbon Summit in 2000. This article analyses the scope and limits of the OMC, locating it in the context of broader trends and tendencies in governance and social provision. Indeed, the perceived 'success' of the OMC may reflect a deeper trend in social policy across western Europe and beyond, towards 'active' welfare policies. In many ways the OMC is consistent with the influential 'regulatory state' vision of the EU. Yet by 'activating' welfare the OMC may challenge market liberal theories of European economic regulation. The first seeks to integrate economic and social policies while the latter is premised on their separation.     

Is the Chinese ‘entrepreneurial welfare state’ an industrial policy in disguise?

Abstract

What has driven China, a developing country that has only recently saved itself from nationwide poverty, to increase its investment in social welfare so rapidly and extensively in the past decade? Drawing on extensive field research in a prefecture-level district in southwest China between 2014 and 2017, the authors argue in this article that local governments in China provide welfare housing programmes as a veil for developmentalist industrial policies aimed at industrial upgrading and the improvement of dynamic efficiency. The article demonstrates the unique incentive structure behind the local Chinese governments’ role as the front-line investor in social welfare benefits, and how the local state has cunningly used the façade of welfare provision to (1) divert the earmarked budget to implement development-oriented industrial policy; and (2) fake a discursive congruence between the heavily interventionist local practice and the overall neoliberal central-level policy discourse that features deregulation, small government and a laissez-faire developmental pathway. Exploring this set of strategic dynamics underlining the manoeuvres of the Chinese welfare operation helps us understand the variability of welfare state forms and trajectories of developmental strategy in the Global South.     

Comparing Welfare Service Delivery Among Public,Nonprofit and For-Profit Work Agencies

Since passage of the Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) in 1996, there has been a proliferation of contracting for welfare services, specifically around Temporary Assistance for Needy Families (TANF) and related benefits and services such as child care. The services most commonly contracted include those around the work or employment function, such as training, education, job placement, and support services to promote job entry or retention.

The purpose of this article is to examine differences in the quality of service provision among public, nonprofit, and for-profit auspices in the delivery of work-based welfare reform services. The findings show that there are some differences in welfare programs across the three sectors. The significance of this issue relates to the critical question of whether social needs can be best met through competitive outsourcing.     

Middlemen in the Chinese Welfare State: The Role of Philanthropists in Refugee Relief in Wartime Shanghai

This paper examines the impact of different models of public/private partnerships for refugee relief. Through case studies of different refugee relief programs in China, the paper shows that philanthropists are attractive but risky partners for state officials in welfare provision. Their cooperation can indeed expand access to welfare, improve state capacity, and enhance state/society relations. But because philanthropists can control significant resources and gain considerable social prestige, weak states can find it very difficult to control and contain them. In some circumstances, the relationship can turn competitive, and philanthropists can even threaten the state’s efforts to expand its capacity and build up its own legitimacy. The key to the balance of power between state officials and private philanthropists is control over the funding for the partnership.     

NEW MODES OF GOVERNANCE IN ITALY AND THE NETHERLANDS: THE CASE OF ACTIVATION POLICIES

This article discusses the growing importance of operational reforms in the context of welfare state transformation processes, and the role that principles of new governance play in shaping these reforms. It focuses specifically on one social policy area considered crucial in reforming welfare states: the provision of activation services that aim at increasing the employability and labour‐market participation of people dependent on benefits or social assistance. The article argues that besides the reforms of the programmatic aspects of social policies and social services (formal policy reforms), reforms of the way in which policies and services are organized, administered and delivered (operational policy reforms) have received increasing attention as a ’second strand’ of welfare state reforms. It illustrates this by analysing and comparing reforms of the provision of activation services in two European countries: Italy and The Netherlands. The article not only reveals the growing emphasis in both countries on operational policy reforms which are to an important degree inspired by principles of new governance, but also shows significant similarities and differences in their concrete manifestations, which could be interpreted as pointing out processes of ‘path‐dependent convergence’.     

Co‐production as a route to employability: Lessons from services with lone parents

Policy‐makers claim to support personalized approaches to improving the employability of disadvantaged groups. Yet, in liberal welfare states, mainstream activation programmes targeting these groups often deliver standardized, low‐quality services. Such failures may be related to a governance and management regime that uses tightly defined contracting and performance targets to incentivize (mainly for‐profit) service providers to move people into any job as quickly as possible. This article draws on evidence from third sector/public sector‐led services in Scotland to discuss an alternative approach. These services co‐produced personalized support in partnership with disadvantaged service users (in this case vulnerable lone parents). We suggest that, in this case, street‐level co‐production and personalization were facilitated by co‐governance and co‐management in the design and organization of provision. We conclude by identifying lessons for future employability services.     

NATIONAL HEALTH INSURANCE: A CASE STUDY IN THE USE OF PRIVATE NON-PROFIT MAKING ORGANIZATIONS IN THE PROVISION OF WELFARE BENEFITS

Some of the key features of co-operation between the State and other sectors (private, voluntary and informal) in providing welfare benefits are illustrated in the experience of the National Health Insurance scheme which operated in this country between 1911 and 1948. This is the only example in the UK of a major welfare scheme operating over a considerable period which utilized private, if non-profit making, organizations as responsible agents for administration. Under the scheme certain categories of working people were compelled to insure themselves against sickness. The scheme was administered and benefits paid through a multiplicity of independent 'approved societies', with insured people free to choose which society they belonged to. Contributions were paid by employers as well as employees, with a state subsidy on top. This study indicates that any future development of joint welfare provision with the private sector must overcome certain inherent divergencies in values between the public and private sectors.     

Service-Seeking Behavior,Perceptions of Armed Actors,and Preferences Regarding Governance: Evidence from the Palestinian Territories

Armed non-state actors, such as Hezbollah and Hamas, are visibly engaged in providing social welfare in addition to participating in violence. A number of scholars have suggested that there is a relationship between service provision by terrorist organizations and support from service recipients, and have indicated that terrorist organizations use service provision strategically for this purpose. However, few studies have examined the experiences and opinions of service recipients themselves to understand if services do indeed influence populations' political loyalties and opinions regarding violent activities. Using data from more than 1,000 low to moderate income individuals in Palestine, this study seeks to understand if and how receiving services from a specific organization engenders loyalty to the organization, passive acceptance and/or favorable approval of the organizations' violent activities, and the likelihood of participation in the organization's violent activities. This paper explores if and how provision of aid and “governance” services by armed non-state actors is correlated with various aspects of individuals' experiences of conflict, such as their opinions about the use of violence and various strategies for attaining peace, their fellow community members' likelihood to join armed groups and engage in fighting, and their preferences regarding state structure and legal system.     

Municipal Activism on Irregular Migrants: The Framing of Inclusive Approaches at the Local Level

Abstract

This article explores the ways in which city policymakers in Europe frame the reasons for provision of welfare services to migrants with irregular status. In the context of restrictive national legal and policy frameworks, the article explores a tendency toward municipal activism in extending access to services, providing a typology of six policy frames used by policy makers that identify the intended beneficiaries and stated policy aims. Drawing on interviews with local policymakers and documentary sources, the article contributes to our understanding of the reasons why some European cities provide services to this particular section of the migrant population.     

Local Financial Development and Household Welfare in Vietnam: Evidence from a Panel Survey

We examine the impact of local financial development on household welfare in Vietnam. We employ household-level panel data for the periods 2007, 2008, 2010 and 2013 covering three provinces and measure local financial development at the district, sub-district and village levels. To account for potential endogeneity that could emanate from the fact that local economic development could spur local financial development, we employ a recently suggested method of identification through heteroscedasticity. Our results show that local financial development has a significantly positive effect on household annual income, consumption and consumption smoothing.     

‘Managing’ the Middle Classes: Urban Managers,Public Services and the Response to Middle-Class Capture

There is a longstanding concern about middle-class capture of the benefits of public service provision, although relatively little evidence exists on the exact nature of any advantage or on the processes by which this comes about. Using a framework developed from Gal (J. Gal, 1998. Formulating the Matthew Principle: on the role of the middle-classes in the welfare state. Scandinavian Journal of Social Welfare, 7, 42–55), and via two case studies of street cleansing services in the UK, the article explores the ways in which middle-class service users assert influence in relation to service design, resource allocation and practice on the ground. It explores how urban managers respond to middle-class influence, revealing the ways in which influence is accommodated and the benefits of this to middle-class service users. It also evidences how urban managers attempt to resist aspects of middle-class advantage, and the challenges such resistance presents. The article concludes that the need to ‘manage’ middle-class influence permeates the routine institutional policies and practices of this key public service.     

Welfare as Warfare: How Violent Non-State Groups Use Social Services to Attack the State

Several violent non-state groups also administer social services. Although earlier works stress the effects of social service provision on support and sympathy for violent groups, this article emphasizes a broader challenge. Namely, social welfare organizations threaten to rob the state of the legitimacy it derives through the social contract. Abolishing these organizations can cause humanitarian crises, radicalize populations, and erode domestic and international policy support. Ignoring them invites the continued erosion of state power. The way out of this dilemma is through a strategy of “displacement,” whereby the state eradicates non-state social services while concurrently extending its own welfare capacity.     

Walk the Talk: Private Sustainability Standards in the Ugandan Coffee Sector

We investigate the welfare and productivity implications of private sustainability standards in the coffee sector in Uganda. We use cross-sectional household survey data and an instrumental variable method with instruments that pass weak identification and over-identification restrictions. We find that triple Utz-Rainforest Alliance-4C certification increases income, and land and labour productivity, and reduces poverty. Double Fairtrade-Organic certification is found to be associated with higher producer prices but results in lower land and labour productivity, and thereby fails to increase producer income and contribute to poverty reduction. We conclude that private sustainability standards do not always live up the expectations they create towards consumers.     

The State of Female Autonomy in India: A Stochastic Dominance Approach

The promotion of female autonomy is both intrinsically and instrumentally desirable. We document differences in the distribution of female autonomy in India (using the National Family Health Survey 2005–2006) addressing two methodological challenges: the multidimensional nature of the concept and its frequent measurement with ordinal variables (which are not amenable to direct comparisons of social averages). We tackle these challenges with three methods based on stochastic dominance techniques suited for ordinal and dichotomous variables. Whenever these dominance conditions hold for a pairwise comparison, we can conclude that the multidimensional autonomy distribution in one state is more desirable than in another one across a broad range of criteria for the individual and social welfare evaluation of autonomy. Consistently across the three methods, we find that most of the states with better autonomy distributions (in pairwise comparisons) come from the north east and the south, whereas most of the states with worse autonomy distributions come from the north.