CHANGE IN THE CIVIL SERVICE: RETROSPECT AND PROSPECTS

The type of civil service modelled on the principles of the Victorian reformers survived virtually unscathed into the post-1945 era of the welfare state and managed economy. Criticism of its qualities and performance resulted in a programme of changes associated principally with the Fulton Report (1968). This initial reform phase identified a shift to more active management of personnel, resources and policies as the primary need, but its practical effects were muted by optimistic assumptions relating to the rate of economic growth and the benefits to be derived from continued extension of governmental responsibilities. Since 1979 the context of civil service reform has changed, imposing much stronger pressure in favour of a managerialist view of civil service functions, of a career in the civil service, and of the ethos of the profession. Despite ambiguities of purpose and constraints within the political system the course of change is likely to continue in the direction, pointing towards a civil service substantially different at the end of the century from that which has been familiar in British thinking about the character and status of officials.     

HAVING THE BUN AND THE HALFPENNY: CAN OLD PUBLIC SERVICE ETHICS SURVIVE IN THE NEW WHITEHALL?

The past few years have seen major changes in Whitehall. These include: the encouragement of business values; the erosion of the idea of a career civil service; the Citizen's Charter; the growth of Next Steps agencies; market testing; the rise of political patronage and tensions in ministerial/official relationships. The official view is that this is an evolution of a former tradition and that the old public service ethos can continue. This seems doubtful. At all events there are widely differing normative, evaluations of the recent developments. The article concludes by offering some more historical reflections about the significance of the developments in the context of British public administration.     

WHAT PROSPECTS FOR THE CIVIL SERVICE?

The British civil service, a highly conservative institution, is at present subject both to spontaneous pressures for change and to pressures from the Conservative government. Change is necessary, including relatively radical developments, such as increased political influence over senior appointments. Current attempts to improve financial management in Whitehall are, as far as they go, on the right lines (though their longer-tern implications need more thought). But the government's approach to change is based on a limited understanding of what'management' really means; it ignores the difficulties of reforming established organizations without undesirably damaging them. Those who want to reform the civil service must develop a strategy as far as possible comprehensive and consensual.     

BUREAUCRACY TRIUMPHANT OR DENIED? THE EXPANSION OF THE BRITISH CIVIL SERVICE, 1919–1939

The power of central government in Britain increased significantly in the inter-war period, but did Britain become bureaucratic? This article examines the expansion of the civil service as a whole through a detailed case study of one particular department (the Ministry of Labour) in the light of traditional critiques of bureaucracy. It concludes that previous over-concentration on the role of the Treasury has distorted analysis. The inter-war civil service became bureaucratic in terms not of rationality, inefficiency or power but only of size and increasing complexity. In this it reflected a general trend in British society, which also affected industry and the trade union movement.     

PAY DETERMINATION IN THE BRITISH CIVIL SERVICE SINCE 1979

This article traces the development of pay determination in the British civil service over the last decade. It argues that after a period of instability, the pay system established at the end of the 1980s embraced rather than reconciled two competing traditions of pay determination; one based upon the importance of traditional compatibility criteria and the other stressing flexibility to meet managerial needs. As a consequence of the difficulties which emerged under these new arrangements, neither the unions nor the government have fully achieved their pay objectives. While the creation of executive agencies may herald a more fundamental change in pay determination based upon devolved structures and systems, the nature and extent of this change still depends upon resolution of the tension between competing central government concerns to retain financial control and allow agencies to adapt to meet local needs and circumstances.     

BRITISH GOVERNANCE IN TRANSITION: A CASE STUDY OF THE NORTHERN IRELAND CIVIL SERVICE

ABSTRACT

In comparisons of the internal governmental arrangements within states, the United Kingdom (UK) is ordinarily categorised as a unitary state conforming to the ‘Westminster model’. However, this article contends that the changing nature of British governance over the last two decades means that the UK is better viewed as a ‘union state’ that conforms more readily to a ‘differentiated polity model’. Nowhere is the reality of differentiation more clearly exemplif ied than in respect of the British civil service. To illustrate the extent of differentiation, the article presents a case study of the characteristics and trends in the civil service of Northern Ireland for, while the politics of the Province have received great attention, its system of public administr ation has been chronically under-reported. The article considers the changing structures, policy process and impact of public management reforms as well as the restoration of devolved government. Finally, it summarises how the evidence from Northern Ireland informs theoretical understanding as well as its implications for the rest of the UK and beyond.     

Aesop With Variations: Civil Service Competency as A Case of German Tortoise and British Hare?

Among the most widely used stereotypes in the contemporary literature on public management reform is to portray German administrative policy as that of a slow-moving 'tortoise' in contrast to the fast-moving reform 'hare'. Taking civil service competency as a point of analysis, this article questions the validity of these widely held assumptions. It does so in three steps. Following a brief comparative narrative of competency initiatives in the German and British higher civil services, the article explores to what extent the observed 'Aesop with variation' pattern can be explained. It suggests that the variations can only to a limited extent be explained by 'civil service competency exceptionalism' and that there therefore seems to be something wrong with the way that Germany and the UK are conventionally categorized in the international public management reform literature.     

THE INSTITUTIONALIZATION OF POLITICAL DISCRETION IN POST‐COMMUNIST CIVIL SERVICE SYSTEMS: THE CASE OF HUNGARY

This article addresses the discrepancy between attempts to establish professional, de‐politicized civil services and the politicization of personnel policy at the central government level of post‐communist countries. It develops the concept of formal political discretion as an analytical tool for the assessment of how and to what extent legislative frameworks governing civil services provide institutional conditions for the de‐politicization of personnel policy. The case of Hungary shows that since the change of regime in 1989/90, four civil service reforms have led to the adoption, implementation and revision of civil service legislation that has gradually reduced the possibilities for government ministers to exercise political discretion over personnel policy. Civil service reforms have also led to the institutionalization of various discretionary instruments which ministers can and have used to politicize civil service affairs. The adoption and implementation of civil service laws therefore does not necessarily lead to the de‐politicization of civil services.     

CIVIL SERVICE REFORM IN THE UK, 1999–2005: REVOLUTIONARY FAILURE OR EVOLUTIONARY SUCCESS?

In December 1999, the UK Civil Service Management Board agreed an internal reform programme, complementing the more externally‐oriented ‘modernizing government’ programme, to bring about major changes in the functioning of the civil service –‘step change’ rather than continuous improvement. This paper suggests that the aims of the reform programme were only partially achieved. While some step changes did indeed occur, even such central elements of reform as ‘joined‐up’ working with other public organizations were still only at an initial stage some three years later and others – for example, business planning and performance management systems – have taken 20 years to achieve acceptance within the civil service. It appears that examples of meteoric change are rare in the civil service – the reality of the changes are better characterized as ‘evolution’ and ‘continuous improvement’ than ‘revolution’ and ‘step change’.     

CHANGES IN PUBLIC SERVICE BARGAINS: MINISTERS AND CIVIL SERVANTS IN DENMARK

The concept of public service bargain (PSB) has been reintroduced in recent times to the study of public administration to analyse the division of roles between ministers and the civil service in the context of public service reforms ( Hood 2000, 2001, 2002 ; Hood and Lodge 2006 ). The empirical investigation of the concept of PSB in general and changes in PSBs in particular is, however, limited. This article addresses this limitation by investigating what causes changes in public service bargains, particularly with respect to the provision of advice. As argued by Hood, we demonstrate how changes in PSBs can be explained by a combination of changes in the environments of ministries as well as the interests of the political actors. Furthermore, we point to the professional qualifications of civil servants as well as their interests as causes of change which, until now, have not received sufficient attention in the PSB literature. The article is based on a longitudinal case study of PSB between ministers and the permanent civil service in Denmark.     

The Conservatives and the Civil Service: ‘One Step Forward,Two Steps Back’?

The period since 1979 has witnessed more radical change in the civil service than in any other peacetime era in its history. Such has been the order of change that Lord Bancroft, the former Head of the Home Civil Service, has suggested that the civil service was in danger of being 'demolished' and of there being a return to the ills of the 'unreformed' service before the 1850s. This would be to take the 'two steps back' of the article's title before the Northcote-Trevelyan report and the Warren Fisher era. Against the background of this possible outcome, this article evaluates the Next Steps programme and the other initiatives promoted by recent Conservative governments, before concluding that the requirements of the work and a markedly unified career civil service need not be compatible, and that there is at least the possibility that the various changes when fully implemented could represent 'one step forward'.     

Common Sense, Competence, and Talent in the Public Service in the USA: Finding The Right Mix In A Complex World

In the career civil service the US federal government has long been guided by a merit system. This article traces how the principle of merit in appointment and promotion has developed since the nineteenth century and examines contemporary applications of competency frameworks in the US – their development, character, strengths and weaknesses. If core competency discussions and frameworks are to have a broader impact at both the government wide and the agency level, the frameworks will have to be disentangled. Existing notions of competencies for the political appointees, the leadership echelons of the career service, the rest of the career service, the entire government, central agencies, individual agencies, and badly needed future leaders not only suggest superhuman abilities, but also contain seriously conflicting expectations.     

BRITAIN'S ADMINISTRATIVE ELITE: PERMANENT SECRETARIES 1900–1986

This article is based upon analysis of biographical data of those men and women who reached the rank of Permanent Secretary in the career civil service between 1900 and 1986. Among other matters, the article gives details of the schools and universities attended by Permanent Secretaries, their age on, and mode of, entry to the civil service, and their career pattern within that service, including the number of departments served in, the age of appointment to the rank of Permanent Secretary, and the length of tenure in that role. The evidence shows that for the present cadre of Permanent Secretaries the route to the top has been characterized by inter-departmental mobility, private office service, and experience in the key central departments of the Treasury and the Cabinet Office.     

THE DEVELOPMENT OF THE THATCHER GOVERNMENT'S 'GRAND STRATEGY' FOR THE CIVIL SERVICE: A PUBLIC POLICY PERSPECTIVE

Since the Thatcher Government came to office, the policies which it has pursued towards the civil service have been characterized by its determination to emphasize political control over the work of government departments and to'de-privilege' the civil service. The paper traces and evaluates the development of the Conservative Government's'grand strategy' for the civil service which was eventually given the form of the financial management initiative in 1982, an attempt to universalize MINIS and institutionalize Raynerism. Among other things, this policy study considers the cuts in civil service numbers and the changes in its hierarchy, the dismantling of the Priestley pay system, the civil service strike of 1981, and the disbanding of the Civil Service Department, involving as it did the dismissal of the Head of the Home Civil Service.     

The Northern Ireland Civil Service: Characteristics and Trends Since 1970

"This is a damned funny country. There's one crowd singing 'Wrap the Green Flag Round Me' and another crowd sings 'Rule Britannia' and there's a lot of bloody civil servants up there in Stormont drawing twenty pounds a week and laughing at the lot of us." Comment made in 1939 to Patrick Shea, cited in Shea 1981, p. 205.
This paper offers a summary of research on the Northern Ireland Civil Service (NICS) that has been undertaken as part of an ESRC-supported project examining the changing nature of civil services throughout the British Isles. Not since Gladden's seminal work in 1967 have studies of the British Civil Services offered sufficient coverage of the long-existing variations within the UK. The weaknesses in coverage are particularly visible with respect to the Northern Ireland Civil Service (NICS), which is accorded either footnote status in most work or even ignored altogether. A compelling case for closing the gap in the literature is underscored by the political devolution that was introduced after 1998. Far from being the unitary state associated with the Westminster model, the UK exhibits the features of a differentiated polity in which figure the contradictory impulses of centralization and fragmentation. In illustrating 'parity with particularity', the civil service arrangements obtaining within the Province of Northern Ireland clearly exemplify the differentiation with the UK. Moreover, with devolved fora now established for both Scotland and Wales, with associated pressure for more distinctive and even separate civil arrangements in each, Northern Ireland's experience offers valuable lessons on how the UK civil service may develop in Scotland and Wales.     

THE VALUE OF THE REMUNERATION OF HIGH CIVIL SERVANTS IN BRITAIN IN THE 20TH CENTURY AND ITS IMPLICATIONS

The article traces a large real and comparative decline in the rewards of high civil servants in Great Britain over the 20th century, accelerating since about 1970. It relates this to developments in the market for ‘high quality’ graduates and to changes in public and governmental attitudes which have affected the size, organization and role of the civil service. It discusses possible causes of the decline in top rewards in terms of three explanatory approaches suggested by social scientists – the ‘institutional’, the ‘cultural’, and the views of the ‘Chicago School’. Finally, following an examination of changes in the way senior British civil servants are now recruited and remunerated, it considers possible outcomes in terms of effects on the part they can play in the governmental process.     

Competency management and civil service professionalism in Dutch central government

Competency management has only recently been introduced into personnel management in Dutch central government. The decentralized nature of Dutch central government and its personnel management systems generates marked variation in the degree to which competency management is being applied across the Dutch civil service. The success or otherwise of competency management schemes in both government departments and the higher civil service in The Netherlands, the Senior Public Service, show mixed results. Although all departments have taken steps in the direction of competency management, a few well-developed programmes are in use. The competency management system of the Senior Public Service, then, serves as a basic tool for its management development programmes. Its aim is to enhance civil service professionalism among senior civil servants. The practical effects of competency management programmes, however, can be questioned. Because competency management links personnel development to pay and career decisions, it could well elicit strategic behaviour by staff members; at worst, it could run the risk of becoming a self-defeating initiative.     

ARE FORMAL CIVIL SERVICE EXAMINATIONS THE MOST MERITOCRATIC WAY TO RECRUIT CIVIL SERVANTS? NOT IN ALL COUNTRIES

Recruitment to the civil service is, in order to prevent patronage, often centralized and based on performance in competitive examinations. This approach, albeit slow and occasionally cumbersome, is generally assumed to be the most meritocratic method of recruitment. However, while some applicants may have skills suited for a specific position, they may not perform best in a general examination. As long as the system is not abused, a more flexible recruitment process based on, for example, interviews and CV screening, may be more meritocratic. It is therefore necessary to weigh the risk of abuse against the potential gains from more flexibility. Formal civil service examinations are hypothesized in this article to be the most meritocratic way to recruit civil servants only in countries where the risk for patronage is high. Analysis of a dataset describing the structures and characteristics of bureaucracies worldwide lends support to the hypothesis.     

Comparative Biography and Leadership in Whitehall

The article discusses (1) the uses, advantages and drawbacks of the biographical approach in the study of public administration and (2) the application of theories of leadership to senior British civil servants. The argument is advanced that biographical case studies - looking at the personal qualities, careers and achievements of top mandarins - can illuminate the exercise of leadership in Whitehall and the changing role and culture of the civil service.