International Comparison of Public and Private Employees’ Work Motives,Attitudes, and Perceived Rewards

This article presents a conceptual perspective on the distinctive characteristics of public organizations and their personnel. This perspective leads to hypotheses that public organizations deliver distinctive goods and services that influence the motives and rewards for their employees. These hypotheses are tested with evidence from the International Social Survey Programme in order to compare public and private employees in 30 nations. Public employees in 28 of the 30 nations expressed higher levels of public‐service‐oriented motives. In all of the countries, public employees were more likely to say they receive rewards in the form of perceived social impact. In most of the countries, public employees placed less importance on high income as a reward and expressed higher levels of organizational commitment.

Practitioner Points

• The findings presented here add to previous evidence that public employees seek and attain more altruistic and public‐service‐oriented rewards than private sector employees. In particular, we add evidence that these differences hold in many different nations and cultural contexts.
• Compensation and incentive system reforms in many governments have often concentrated on financial incentives and streamlining procedures for discipline and removal. Such matters are important but should not drive out concerns with showing public employees the impact of their work on the well‐being of others and on the community and society. Leaders and managers should invest in incentive systems that emphasize such motives and rewards.
• Leaders and managers should invest in the use of altruistic and socially beneficial motives and rewards in recruiting systems.

     

Oh Ye of Little Faith! A Response to Davis and Wanna

In response to falls in public sector employment and the closure of public management programs in universities, Davis and Wanna (1997) raised the significant question: ‘Does the teaching of public administration have a future?’ A study of the changes in roles, functions and competencies and education needs of ‘new’ public sector managers suggests that universities have a distinctive role in meeting their need for management education.     

Directing Corporate Entrepreneurship Strategy in the Public Sector to Public Value: Antecedents,Components, and Outcomes

ABSTRACT

Over the last three decades, organizations worldwide have used corporate entrepreneurship (CE) as a means of building new competencies, revitalizing operations, achieving renewal, and/or creating value for stakeholders. However, little is understood about factors triggering corporate entrepreneurship strategy (CES) within organizations not driven by profit motives. The purpose of this article is to conceptualize CES in the public sector in order to synthesize, integrate, and link the key concepts within the CE domain, thereby creating new public value and generating new economic activity for the benefit of multiple stakeholders. The public sector CES model includes (1) the antecedents of public sector CES (external environmental conditions that generate entrepreneurial activity); (2) the key components of CES (entrepreneurial strategic vision, organizational conditions that support entrepreneurial processes and behavior, entrepreneurial orientation (EO) that reflects the overall level of such processes and behavior, and individual levels of entrepreneurial behavior); and (3) outcomes of CES within the public sector (organizational outcomes resulting from entrepreneurial actions, including the development of venturing and renewal that, in turn, leads to enhanced public value). We discuss how our model contributes to the CE literature, followed by implications for scholars and practice and future research directions.     

New Labour and the Public Sector in Britain

In Britain, New Labour has a distinctive public philosophy that contains an ideal often found in the socialist tradition—that is, citizens attaining moral personhood within and through the community. Old Labour generally sought to realize such an ideal in a universal welfare state characterized by a command form of service delivery. New Labour has responded to dilemmas, akin to those highlighted by the New Right, by transforming this model of the public sector. It conceives of the state as an enabler acting in partnership with citizens and other organizations, delivering services through networks characterized by relationships of trust. We explore this distinctive public philosophy through its ethical vision and then its implications for welfare reform and the delivery of public services.     

Rebuilding Ukraine's hollow State: Developing a democratic public service in Ukraine

This article describes assistance that is being provided as part of an institution building project with a view to making a lasting impact on the development of a democratic public service of Ukraine. It explains the nature of the project and the strategies adopted to overcome difficulties. It compares and contrasts approaches adopted by technical assistance projects in assisting administrative reform. It also examines the special nature of the Ukraine project that arises out of the distinctive context and needs of Ukraine. The article continues by examining the role of external assistance in validating the Ukrainian Institute of Public Administration and Local Government's Masters in Public Administration and the contribution made to the development and delivery of the Masters programme. A special feature of the project is the series of one-month internships when IPALG students visit London. The internship programme allows students to identify aspects of UK experience relevant to changes that Ukraine wishes to make in its administrative culture. As part of this programme, students are placed in government organizations and NGOs. The placements are complemented by a series of change management seminars that enable students to evaluate options for change, to assess their own role in the change process and recognize the key stages in the change process. The project team has undertaken a full evaluation of the first presentation of the programme and the article presents the findings.     

Full Range Leadership Styles and Government IT Team Performance: The Critical Roles of Follower and Team Competence

Abstract

In this study, we explore how leadership affects team performance from a team and follower competence perspective. We base our study on the Full Range Leadership (FRL) model, which proposes three different leadership styles: passive/avoidant, transactional, and transformational. The FRL has been well-studied outside the public administration environment, but rarely considering the three leadership styles simultaneously, or with team level outcomes. We propose a sequential mediation model in which leadership styles relate to follower competencies, which in turn relate to team competence, and then team performance. Our research design is distinctive in that we study all three FRL styles simultaneously, examine team performance as opposed to individual performance, and utilize data from three levels of a municipal government IT department. We found that transformational leadership was directly and indirectly related to team performance in the expected positive directions. Transactional leadership was mostly ineffective, while passive/avoidant leadership had complicated relationships with team performance that were both positive (direct) and negative (indirect through competence). We conclude that the three FRL styles have varying degrees of effectiveness as direct and indirect predictors of team performance. We discuss the implications of our results for leadership of public administration organizations.     

Outsourcing in the public services: a comparative analysis of practice,capability and impact

This article analyses thinking and practice concerning privatization and outsourcing in the public services and compares recent trends with the findings of an extensive comparative survey of outsourcing conducted at Cranfield School of Management. Particular attention is paid to the systems and processes being outsourced, their importance to the organization and the impact of outsourcing on public service organizations. The results of the survey suggest that public service managers are more skilful than managers from the private sector at handling the transactional aspects of outsourcing. However, managers from public service organizations, unlike managers from the private sector, assert that outsourcing is damaging the running of public service enterprises. It is concluded that until the political and administrative processes are more closely aligned public service managers will continue to hold a more negative view of outsourcing. Copyright © 2001 John Wiley & Sons, Ltd.     

从国际法角度看美国的“先发制人“战略

恐怖主义分子是隐蔽的,可能随时会发动恐怖袭击,为了防止恐怖袭击的发生,应当防患于未然。但从国际法来看,一般认为国家行使自卫权应当在遭受外来袭击之后,否则可能会造成一国侵略他国之实。因此,面对恐怖主义威胁,自卫权何时行使成为一个新的课题。另一方面,美国打击阿富汗之后,“基地”组织及其恐怖分子已经分解到一些国家潜伏下来,若美国对这些国家进行打击,也将显得于法无据,因为从国际法来看,国家对个人或社会组织的行为不承担国际法律责任,除非该人或社会组织代表国家行事或有国家授权。     

THE TASMANIAN PUBLIC SERVICE AND THE FUTURE

Abstract: State governments in Australia have been regarded essentially as service deliverers, with the result that the specialist heads of public organizations, although technically competent, have rarely questioned the need for their activities. Nor does the argument that such questioning is the responsibility of the politician take account of the inertia of the existing system; an analysis of the activities which the Tasmanian government has undertaken over the past six years—including those of statutory authorities—shows a fair degree of stability. Thus we should consider building into the State's existing organizational arrangements some means of evaluating existing programs and new proposals. Such policy analysis should widen the narrow focus of the advice currently offered by public servants. Although there have been some moves in this direction in Tasmania (particularly in the Premier's Department), it has not been reflected in the structures of the public service generally. A survey of 22 government departments showed that only eight had officers concerned with evaluatory planning, and only three departments were engaged in innovative and initiatory planning. Other directions in which Tasmania's public organizations could move with benefit include an increase in lateral recruitment; breaking down the rigidity of the promotion appeals and classification systems; introducing flexible management and budgeting procedures throughout the service as a whole; and continually reviewing the structure and functions of public organizations. The questions that have been raised by recent inquiries into State and Federal government administration, namely coordination, efficiency, economy, effectiveness, decentralization and participation, have not stressed sufficiently the key issue for the public services of the 1980s, which is the nature of the relationship between the politician, the public service and the community.     

Managerial Networking in Nonprofit Organizations: The Impact of Networking on Organizational and Advocacy Effectiveness

Public management scholars are interested in the ways that public managers can improve the performance of their organizations and, by extension, public service outcomes. However, public sector outcomes are increasingly being produced by nonprofit organizations. Nonprofits have encountered increased pressures to improve effectiveness in recent years, both from their funding entities and from the public. A growing body of public management research has shown that managerial networking can pay dividends for organizational effectiveness, yet no studies to date have considered the effects of managerial networking on nonprofit effectiveness. This is the first study to apply the basic elements of Meier and O'Toole's model to the nonprofit sector. Using survey data from a random sample of 314 nonprofit human service organizations in 16 U.S. states, the authors explore the frequency of various networking relationships on organizational and advocacy effectiveness. The findings reveal that political networking increases advocacy effectiveness and community networking increases organizational effectiveness.     

Dartmouth,Sir Mansfield Cumming and the origins of the British intelligence community

This article uses original archive material to trace the connection between two processes of institutional development that was to result in the British intelligence Community becoming an integral part of government. The first process was the development in the latter part of the nineteenth century of a scheme of education and training for naval cadets at Dartmouth. The importance of this scheme is that it gives, through the Records of Progress and Conduct, a unique insight into the qualities that the first two heads of Britain's foreign intelligence service, and the first head of Britain's signals intelligence unit brought to their respective posts. This article argues that there are a number of timeless and vital competencies which cadets Smith, Sinclair and Hall displayed, albeit in embryonic form, that were critical, later on, in propelling their respective organizations to the centre of government. This is the second process of institutionalization. It is a position that they still occupy today.     

Are Public Service Nonprofit Boards Meeting Their Responsibilities?

Public service nonprofit organizations have long been "partners" in the delivery of public services. Such nonprofit organizations are governed by boards, typically composed of citizen volunteers, that are expected to meet substantial standards of accountability and performance. Previous research has raised questions about how well such boards are meeting their responsibilities. A 2007 Urban Institute study, based on the first large representative sample of U.S. public benefit nonprofits, provides important evidence about the extent to which nonprofit boards are meeting certain accountability and performance standards.     

Public transportation policy making in France as an implementation problem

Public transportation policy is analyzed as the output of a complex social system of interdependencies and power relationships linking the central state bodies to various economic and political organizations. The interest groups structure the system by controlling the implementation process. The system works because of cheating—violating the public regulations, but the interest groups need state regulation to protect their privileges.The study of governmental projects is a particularly stimulating form of political analysis. Because it emphasizes both the process and the contents of the activities of public authorities, which is to say the goods and services produced by the State, such a study deals with problems having specific impact on and distinct meaning for individuals. It also allows one to avoid overly abstract speculation on the nature of the State by placing the discussion on a more scientifically fruitful level, that of the effective interactions and exchanges among institutions and groups.Our objective will be to demonstrate the importance of the implementation sequence of public policy, particularly in terms of its effects on the understanding of the definition of alternative solutions. We will concentrate on the way in which an ensemble of systems effects, induced by governmental action conditions both the perception of the problem to which this action is supposedly responding, and the elaboration of decisions to solve the problem. The method employed will be that of suggesting a form of analysis which will discern those fields of force and interaction processes with which decision makers, in this case public authorities, are confronted. The method employed should thus be useful in understanding the process of decision making.     

Efficiency and heterogeneity of public spending in education among Italian regions

The Italian educational system is strictly regulated by the Ministry of Education. However, there are strong differences in educational inputs and outputs among regions, as can be noticed by analysing the allocation of public budgets to the regions and their students' (average) performance in national and international test scores. A general institutional change is ongoing in Italy, that is, the decentralisation of competencies from the State to the regions (federalism). Some insights are necessary about the efficiency of public spending on education in a comparative perspective across regions. To estimate efficiency scores, a nonparametric technique called data envelopment analysis was used. The unit of analysis comprises the 18 Italian regions, with the focus on the lower secondary education. Then, a second‐stage Tobit regression was used to detect the factors affecting efficiency. The results corroborate the difference between the North and South of Italy (the regions in the North outperform their counterparts in the South). When looking at the regional socioeconomic context, gross domestic product per capita appears as the key determinant of efficiency. Copyright © 2012 John Wiley & Sons, Ltd.     

PUBLIC SECTOR CULTURE MANAGERIALISM OR MULTICULTURALISM?

Abstract: Despite dramatic change in the Australian public sector, little attention has been paid to organisational culture. With the importation of private sector strategies and structures the traditional values of public administration have been eroded. Public organisations and their members have experienced consequences of "culture shock", even "cultural revolution". Managerialism is an introduced culture which has been criticised by some academics and public servants. It is seen as inappropriate to the distinctive values and operating context of the public domain, as purporting to value-free technique while in effect operating as the mystifying ideology of a dominant elite. Managerialism has been constructed, it is argued, on simplistic and now superseded concepts of rational "management man", goal setting and planning. While managerialism is not the culture which will endow public organisations with new meaning and propel them to excellence, it can expect to increase its hold in the absence of the development of new models of the culture of public organisation. While new public sector cultures will need to be organisation-specific, to accommodate the differentiation between and within public organisations, an overarching framework of public sector values and principles will be required. One of the distinctive features of most public sector organisations is die number and diversity of their stakeholders. A multi-cultural model of public sector culture is proposed, which construes this diversity of subcultures as an instrument of strategic flexibility.     

Understanding multi-purpose hybrid voluntary organizations: The contributions of theories on civil society,social movements and non-profit organizations

Abstract

The paper offers a theoretical framework to study the conditions that lead to the emergence of multi-purpose hybrid voluntary organizations and the factors that influence their ability to mobilize resources and enlist commitment. These organizations are characterized by four interrelated attributes: (a) they set out as their mission to uphold and promote cultural values that are typically at variant with dominant and institutionalized values; (b) they offer services to members and the public that express their distinct values, using the services as a model and catalyst for social change; (c) in addition to their instrumental goals, they aim to meet the expressive and social identity needs of their members by promoting a collective identity; and (d) they evolve into hybrid organizations by having multiple purposes—combining to various degrees goals of value change, service provision and mutual-aid. Because they deliberately combine features of volunteer-run associations, social movements and non-profit service organizations, we articulate a theoretical framework that melds concepts and propositions from the various theoretical perspectives used to study each of these organizational forms. We argue that the expanded theoretical framework offers a more comprehensive and dynamic view of civil society and a better perspective to the study of third sector organizations.     

A Multidimensional Reputation Barometer for Public Agencies: A Validated Instrument

Reputation is of growing interest for the study of public bureaucracies, but a measurement that can discern between the subdimensions of reputation and is validated on real-life audiences has remained elusive. The authors deductively build, test, and cross-validate a survey instrument through two surveys of 2,100 key stakeholders of the European Chemicals Agency, the European Union chemicals regulator. This empirical tool measures an agency's reputation and its building blocks. This scale represents an important contribution to reputation literature, as it allows scholars to distinguish and measure which aspects of reputation public organizations are “known for” and build their claim to authority on, as well as how the profiles of public organizations differ. The authors find that direct stakeholder contact with the agency is necessary for stakeholders to be able to evaluate the separate dimensions of reputation independently. Evidence for Practice

• This study equips practitioners with a reputation barometer tailored to the public sector. It allows them to measure the reputation of their organization, in a differentiated fashion, among different stakeholder groups.
• While public organizations increasingly engage in reputation management activities, a potential caveat that emerges from our exercise is that managers might be steering in non-astute directions. While our study shows that, as for private actors, “performance matters,” procedural and moral aspects also weigh heavily in the eyes of stakeholders when it comes to public regulators.
• To secure a positive organizational image and the authority crucial for public agencies to operate, the performance management turn in the public sector may need to be supplemented by an enhanced organizational attention to procedural and moral aspects.

     

Perceptions of Public and Private Performance: Evidence from a Survey Experiment

Media, politicians, and reform proponents frequently assert that public sector organizations are inefficient and burdened by administrative procedures. But are negative stereotypes of the public sector reflected in people's perceptions of public service provision? Given the methodological challenges of isolating the perception of publicness from other factors related to public organizations, little is known about whether public organizations have a negative image. The authors use a survey experimental design to isolate the effect of publicness on perceptions of the performance of hospitals. The results suggest that public sector organizations have a negative image on productivity‐related aspects of performance but not on normative aspects of performance. As this article is a randomized experiment, it provides strong evidence regarding the causal nature of the relationship between publicness and perceptions of performance. Implications for researchers aiming to understand these mechanisms and for public managers concerned about the image of their organization are discussed.     

Theory and Methods in British Public Administration: the view from Political Science

This paper explores the contemporary history of that area of intellectual inquiry known as Public Administration. It focuses on developments in the 1980s and on the contribution of political science. It argues that the subject is diverse and characterized by competing theoretical frameworks. It evaluates organization theory, state theory, rational choice, public management and their associated methods. It concludes that Public Administration has reacted defensively to developments in the 1980s and that the distinctive contribution from political science lies in multi-theoretic research, methodological pluralism, setting one's own agenda, the avoidance of trivial organizations and the defence of public bureaucracies.