公共管理的理论基础与实践发展--由传统公共行政到公共管理研究之二

在公共管理模式形成的过程中,跨学科的综合研究为其提供了多视角的思考和复合性的理论基础;而现实中政府因面临种种治理危机所驱动的持续性政府改革浪潮,为公共管理模式发展提供了源源不断的广阔空间.尽管西方国家政府改革的浪潮仍在持续,公共管理理论研究的理论基础也在不断扩展,但公共管理对传统公共行政的取代,既是必然也是现实.     

International Organizations ICTs Policies: E‐Democracy and E‐Government for Political Development

New technologies provide new channels of access to political information and participation in decision‐making processes. This assumption is clearly important in the action plans and policies of International Organizations (World Bank, Organisation for Economic Co‐operation and Development, United Nations), which have assumed a leadership role in the reform of political institutions. Starting from an analysis of the reasons that have brought the state and processes of institution building back into focus, this paper will reconstruct the International Organizations' vision of the transformative potential of new information technologies and their activity in this field. Particular attention will be devoted to e‐democracy and e‐government as policies to build democracy in developing countries.     

论公共权力、公共管理与有效政府的范式界定

当前世界各国都迫切需要解决这样一个问题在社会经济的发展进程中,政府该发挥一种什么样的作用,以及如何使这一作用得到有效发挥?本文从公共权力的视角入手,通过对公共权力基本内涵的分析,界定了"有效政府"的范式,为我国行政改革提供了有益的借鉴.     

公民治理理论析论

20世纪90年代后期产生于美国的公民治理理论代表了一种新的公共行政价值观,它建立在对新公共管理理论某些缺陷的批判基础之上,在一定意义上可以看成是对新公共管理理论的一种超越。本文比较系统地辨析和概括了公民治理的基本观点,公民治理与公民参与之间的紧密关系,并对其实践价值作了简要评析。     

The Technology Trap and the Role of Political and Cultural Variables: A Critical Analysis of the E‐Government Policies

More than a decade after the first introduction of the e‐government policies, early enthusiasms on its immediate benefits on the quality of democracy have undergone critical review. E‐government implementation worldwide has proved that technology alone does not necessarily provide more access and more participation. Massive technological intervention is not enough for reinventing government online. Hence, other variables should be taken into consideration. Factors concerning political culture, cognitive frames and mentality, administrative traditions, as well as the country‐specific peculiarities play a relevant role in determining if and how e‐gov initiatives can succeed or fail. In this article, it will be argued that any opportunity and push for change and actual influence on administrations, governments, and societies, prompted by the new technologies, should endure important variables of political, social, and cultural nature. The political and socio‐cultural variables then overcome the technological one and we can state that politics (still) determines (e‐)policy.     

政府公共关系的科学化与专业化探析——基于“新公共管理”的视角

政府公共关系是政府实施公共管理的一项重要职能。随着政府治理和新公共管理实践的发展,迫切需要重新发掘政府公共关系的价值,促进其科学化和专业化。对于处在社会转型和逐步融入国际社会的发展中国家来说,是否具备科学化和专业化的政府公共关系职能,已经成为衡量政府治理能力现代化的重要指标。适时提出政府公共关系的科学化和专业化,是深入贯彻落实科学发展观,提高政府治理效能、转变政府职能、促进公民政治参与、构建和谐社会的需要,也是“新公共管理”实践发展的必然要求。     

新公共服务对新公共管理的批判与超越：——中国服务型政府建设路向分析

服务型政府是对政府职能的重新审视和定位,其实质是贯彻＂以人为本＂理念的制度架构。不仅有新公共管理所关注的如何从组织技术和管理手段等操作层面上改进公共服务效率的问题,更涉及到政府与公民关系的宪政民主主义的重构,涉及到公共行政的理念转变与制度创新。以新公共服务为代表的民主治理理论突破了新公共管理＂管理主义＂思维的窠臼,指出了一条通过政府与社会、公民关系的民主化治理模式的重构,推进公共行政改革,为服务型政府建设指明了正确的改革方向。     

Police Performance As Symbolic Politics? Public Recognition and the Value of Awards

Abstract

What constitutes “good” performance in a law enforcement agency, who decides, and how does public recognition of that performance change how an agency performs? This study uses a quasi-experimental design and propensity-score matching model to assess the impact of a law enforcement agency’s status as a finalist for the annual Cisco/International Chiefs of Police Association (IACP) Community Policing Award on performance in future years, as measured by crime clearance rates. It is found that after comparing the treated group (finalist agencies) with the untreated group (non-finalist nearest-neighbor agencies), there is no meaningful difference in crime clearance rates. This unexpected finding establishes that the public recognition of finalist status by the Department of Justice, which promotes finalist agencies as exemplars of best practices in community policing, does not impact the subsequent performance of those agencies. Additionally, the results of the model suggest that the impact of symbolic politics and social construction on the award finalist selection process and the choice by DOJ to promote the practices of those agencies should be explored. Questions are also raised as to the utility of crime clearance rates as a performance measure, and future avenues for research in each area are proposed.     

Non‐Departmental Public Bodies Under the Howard Governments1

There has been both continuity and change in the use of non‐departmental public bodies (NDPBs) during the Howard years. In terms of continuity, the statutory authority and its incorporated version, the statutory corporation (in whose development late 19th and early 20th century Australian governments played such an important part), have remained in wide use. In terms of change, however, two other NDPB forms offered some challenge to its popularity. The government‐owned company came to be a preferred form for government business enterprises (GBEs) and, more recently, for many other non‐commercial public activities as well. And the executive agency, first making its Australian appearance in 1999, seemed initially to be another significant challenger, but its numbers, never great, were soon cut back. The article examines these trends, relating them to several relevant systemic inquiries and policy changes, notably the Humphry review of the governance of GBEs, the final settlement (in 1997) of the package of financial management acts, the Uhrig inquiry of 2003 and the system‐challenging pressures that have followed it. Commonwealth participation in joint (Commonwealth/subnational and Commonwealth/private) activities is also noted, as is the lack of ‘fit’ of the Australian experience with international theorising about ‘agencification’. Finally, the article seeks to identify the leading figures within the Howard governments who have been directing both the changes and the continuities involved in these developments.     

Digital Government: A Primer and Professional Perspectives

Digital technology is a critical enabler of public administration reforms. It can improve the efficiency and productivity of government agencies and allow citizens to transact with government anytime, anywhere. It can also deepen the democratic process, empowering citizens to participate in policy formulation. In this article Andrew Botros, the director of Expressive Engineering, and Maria Katsonis, from the Department of Premier and Cabinet (Victoria), explore the challenges of the digital world for the public sector. Katsonis presents a primer on digital government tracing its evolution from the e‐government movement of the 1990s to Government 2.0 in the 2000s to today's digital‐by‐default agenda. As technology and its role in public sector reform have progressed, so too have the governance, cultural, and leadership challenges deepened. Botros examines NSW approach to open innovation with the Premier's Innovation Initiative in NSW, the state's open data experience, and Transport for NSW and its management of public transport data. He argues NSW's approach involves a significant innovation trade‐off, requiring fresh thinking in digital‐era collaboration.     

A study on the rising of service-oriented government

With the development of the society, governments strengthen their functions and expand the scope of management, as well as administrative agencies and staffing increases, resulting in organization overstaffing, bureaucracy and public expenditure can not survey burden. From the 70s of 20th century, the model of managerialism-based government began inefficient, and appeared fnancial crisis, managing crisis and trust crisis, which led to large-scale administrative reform. In this reform, a lot of theories appeared. To redefine the functions of government and look for the way to achieve the government functions become the requirement of the age and the focus of attention. The paper is to show the defects of traditional managerialism-based mode and the new requirements of people and society, by researching into the rising of service-oriented government, so as to enhance the construction of the service-oriented government in China.     

政府公共危机处置的阶段划分与管理对策

公共危机管理是现代政府亟待加强的重要职能之一,为了提高政府公共危机的管理能力,应当科学认识政府危机管理的全过程,正确处置危机管理程序.政府危机管理依据工作重点的不同可分为储备、预警、控制和恢复4大阶段,针对政府危机处置的程序,可以从10个方面加强管理.     

The Effectiveness of Citizen Participation in Public Hearing of Current China

Public hearing system is regarded as the soul and core of modem administrative procedure; it plays a more and more important part in modem administrative affairs. Public hearing is an important way to listen to the voice of the public, and the main method to gauge public opinion before making public policies, laws, and regulations. In recent years, with the growing awareness of civic participation, public hearing system has played a big role in public policy-making process in contemporary China, but there is also a phenomenon that citizen participation is largely symbolic in most of the hearing, citizen participation cannot play its due role, and the effectiveness of citizen participation in public hearing is limited. Based on this background, the analyses about how to strengthen public hearing system construction, improve the representativeness of the representative and information disclosure system, are all very important to improve the validity of citizen participation in public hearings now to China.     

Government and Public Services in Modern Britain: What Happens Next?

This article reflects on the situation and prospects for public services in Great Britain, in the context of the changes in government and governance which have taken place over the last 25 years and in particular of the change of Prime Minister and the reconstruction of the government in the summer of 2007. It argues that government and public servants now need to think afresh about the way in which decisions are taken in government, and about the relationships between government, public services, and the citizens and communities they serve, and suggests the direction which their thinking might take.     

电子政务与政府流程再造——兼谈新公共管理

电子政务是信息技术在政府管理的广泛应用的结果,但是,它不仅仅是一种纯粹的技术活动。为了充分发挥信息技术的潜力,降低信息化的投资风险,在实施电子政务过程中进行政府流程再造是必然的选择。结合企业信息化的经验,论述了电子政务实施过程中进行政府流程再造的必要性,以及在不同的电子政务应用层次对政府流程再造的不同要求。但是,随着电子政务应用层次的提高,也对政府管理提出了更高的要求;从新公共管理的角度对电子政务进行了进一步的探讨,研究了新公共管理对我国电子政务的借鉴意义和存在的障碍。     

Analysis on the major obstacles of public participation in public policy-making

Participation in public policy-making is one of the important approaches for citizens to affect public policy, and also the guarantee of the scientific and democratic paths of the public policy. To enhance the cognitive level and ability of the citizen who participate in public policy-making, ensure the institutionalization and procedures of the public policy-making, make the information about the public policy-making open and transparent, this paper points out the main obstacles of citizens＇ participation in public policy-making mostly at present and enhance the quality of public policy.