Comprehensive Performance Assessment and Public Services Improvement in England? A Case Study of the Benefits Administration Service in Local Government

The purpose of this paper is to independently evaluate the impact of the Comprehensive Performance Assessment regime on one particular public service, namely the provision of council tax and housing benefits distributed by local authorities throughout the course of the regime. This service was assessed in every iteration of the CPA methodologies and it included one of the few key performance indicators (KPIs) where the definition of the performance indicator, the means of collection and the public reporting of its results, remained the same throughout the CPA period between 2002 and 2008.

The findings show that there were considerable and consistent improvements in benefits administration nationally within England and across all of its regions. The paper then investigates a series of propositions. Whether there was any significant variations in the performance of larger as opposed to smaller authorities, or between predominantly rural authority areas and urban authorities or between authorities with different party political control. Finding no significant differences the research suggests implementation of the CPA regime itself appears to have had a catalytic effect upon the performance of the benefit administration services within local authorities throughout this period. The paper therefore concludes with a brief discussion as to whether the findings support the theoretical position of proponents of neo-institutionalism isomorphism or more traditional rational actor theories of public choice.     

Citizen’s Charter for Improved Public Service Delivery and Accountability: The Experience of Land Administration at the Local Government in Bangladesh

Improved public service delivery and accountability have increasingly turned out to be important issues in public sector management. In Bangladesh, there has been noteworthy progress, including the introduction of citizen’s charter since 2008. This article explores the contribution of citizen’s charter in improving public service delivery and accountability at the local government land administration, adopting a qualitative longitudinal study. Analysis of the findings reveals that most of the service recipients are ignorant about the charter even after 8 years of its introduction. The charters are mainly producer dominated and their grand rhetorics are far away to achieve in reality.     

Roadworks Ahead? Addressing Fraud,Corruption and Conflict of Interest in English Local Government

The current localism agenda, and other legislative and organisational changes, will impact on English local government’s capacity and commitment to address fraud, corruption and conflict of interest from both investigative and preventative perspectives. These have been issues for local government since the nineteenth century onwards, often brought to prominence during specific scandals or periods of extensive change. This article summarises the reforms in terms of a ‘low road’ of a control environment and of a ‘high road’ of an ethical governance framework, and their perceived interrelationship, up to the introduction of the Localism agenda. It discusses how far the current changes may change the emphasis between roads in returning to an amended control environment, particularly in terms of the publication of the Fighting Fraud Locally strategy. It concludes with concerns less about the various initiatives promoted by the strategy than the implications of whether councils have the capacity or commitment to continue along the high road of ethical governance.     

Does Power Corrupt? An Empirical Study of Power,Accountability, and Performance Triangle in Public Administration

Foundational work in public administration has considered the relationship between administrative power, accountability, and performance in public organizations. Even with the vast literature addressing power, accountability, and performance, scholars are still theorizing on how they influence one another. This study proposes and empirically tests a theoretical model of the relationships between each of these three constructs. Data are analyzed from an original survey of a national sample of US local government public administrators—city managers. Using structural equation modeling, results show that there are positive relationships between power and accountability, power and performance, and accountability and performance. The article discusses theoretical and practical implications of these findings.     

Is Bigger Really Better? A Comparative Analysis of Municipal Mergers in Australian and Japanese Local Government

While structural reform by means of municipal mergers has been employed in many different countries, council consolidation has been especially marked in Australian and Japanese local government. This suggests that much can be learned by examining amalgamation through the analytical prism of comparative analysis. In this article, we investigate structural reform through municipal amalgamation in Australian and Japanese local government by examining the aims of amalgamation, the methods employed by public policy makers and the outcomes which were achieved. From this comparative analysis, we attempt to draw some broader lessons for local government policy making aimed at local government reform.     

Out with the Old and … In with the Old? A Critical Review of the Financial War on Terrorism on the Islamic State of Iraq and Levant

ABSTRACT

The aim of this article is to critically consider the effectiveness of the “Financial War on Terrorism” on the funding streams of the Islamic State of Iraq and Levant (ISIL). The article begins by identifying that the origins of the “Financial War on Terrorism” can be found in the international efforts to tackle money laundering. It then moves on to consider if the “Financial War on Terrorism” is able to tackle the funding streams of ISIL. The article concludes that the “Financial War on Terrorism” is no longer fit for the purpose to tackle the funding streams of ISIL.     

Who loves input controls? What happened to “outputs not inputs” in UK Public Financial Management,and why?

Why do frequently criticized input controls survive in the management of public spending while apparently more enlightened output/outcome controls come and go? The question matters, because output/outcome controls are often assumed in public financial management and related literature to lead to superior policy performance as compared with input-focused approaches. We tackle the question by applying qualitative push–pull analysis to compare one key type of input controls (administration cost [AC] controls) with one much-discussed form of output/outcome controls (performance targets linked to spending allocations) in one major country case, the United Kingdom, over two decades. Drawing on documents and in-depth interviews with 120 key political and bureaucratic players, we conclude that bureaucratic inertia at most only partially explains the survival of input AC controls in this case. The push/pull factors associated with the politics of blame and credit made the political players fair-weather output controllers but all-weather input controllers.     

Under What Conditions Can Local Government Nurture Indigenous People’s Democratic Practice? A Case Study of Two Ho Village Assemblies in Jharkhand

This paper asks whether and under what conditions participatory local government can best nurture indigenous peoples’ democratic practice. Based on fieldwork in two similar Ho communities in the Indian state Jharkhand, we show that their village assemblies function differently with regard to meetings, wood access regulation, development projects, and participation. Neither prevents exclusion and co- option. This supports the argument that while local governments can hardly challenge existing power structures, they can under certain conditions nurture democratic practice and democratisation. Our study indicates that high literacy, social cohesion, active state support, and proactive leadership are conditions under which this best happens.     

Well Begun,but Aiming Higher: A Review of Vietnam’s Education Trends in the past 20 Years and Emerging Challenges

Given its modest position as a lower-middle-income country, Vietnam stands out from the rest of the world with its remarkable performance on standardised test scores, school enrolment, and completed years of schooling. We provide an overview of the factors behind this exemplary performance both from an institutional viewpoint and by analysing several different data sources, some of which have rarely been used. Some of the highlights are universal primary school enrolment, higher girls’ net enrolment rates, and the role of within-commune individual factors. We further discuss a host of challenges for the country – most of which have received insufficient attention to date.