BETTER REGULATION IN EUROPE: BETWEEN PUBLIC MANAGEMENT AND REGULATORY REFORM

Can the European regulatory state be managed? The European Union (EU) and its member states have looked at better regulation as a possible answer to this difficult question. This emerging public policy presents challenges to scholars of public management and administrative reforms, but also opportunities. In this conceptual article, we start from the problems created by the value‐laden discourse used by policy‐makers in this area, and provide a definition and a framework that are suitable for empirical/explanatory research. We then show how public administration scholars could usefully bring better regulation into their research agendas. To be more specific, we situate better regulation in the context of the academic debates on the New Public Management, the political control of bureaucracies, evidence‐based policy, and the regulatory state in Europe.     

PRIME MINISTERIAL RHETORIC AND RECESSION POLITICS: MEANING MAKING IN ECONOMIC CRISIS MANAGEMENT

Triggered by the collapse of the US mortgage market, the global financial crisis (GFC) of 2007–08 hit most of the Western world hard and fast, presenting governments and citizens with a set of stark, undeniable and immediate realities. This article examines the attempts of three prime ministers “Gordon Brown in the UK, Brian Cowen in Ireland and Kevin Rudd in Australia to meet the key leadership challenge set up by the GFC: to publicly assess, explain and account for the GFC and the accompanying economic turbulence and uncertainty as financial markets went from boom to bust. By focussing on meaning making we examine how the leaders responded to the public expectation to explain: How bad is the situation? How did it occur? Who or what is to be held responsible? What needs to be done to cope with it? Using both qualitative and quantitative methods we compare the rhetorical impacts of these leaders.     

RATIONAL POLITICIANS AND RATIONAL BUREAUCRATS IN WASHINGTON AND WHITEHALL

William Niskanen's theory of Bureaucracy and Representative Government predicts that the interaction of rational vote-maximizing politicians and rational budget-maximizing bureaucrats will lead to an oversupply of bureaucratic goods and services. The demand, supply and motivational components of this model are all shown to be flawed; and the oversupply conclusion therefore fails to follow. A revised model constructed from the elements that can be salvaged from this critique suggests that rational mission-committed politicians and bureaucrats join in a policy-making oligopoly, run internally on the basis of trust and externally on the manipulation of information. This leads to a skewing (rather than a simple oversupply) of bureaucratic goods and services. Some evidence suggests that this model fits British as well as American policy-making.     

THE POLITICS AND MANAGEMENT OF HUNG AUTHORITIES

Hung local authorities have grown in numbers in recent years. This paper analyses the experience of those authorities. First it reviews the growing body of literature and argues that it has largely been concerned with particular authorities. The authors then proposed a research-based classification of hung authorities, before examining both the nature of political behaviour and changes in management. Finally, the paper identifies factors leading to stability and instability in hung authorities and the characteristics of both situations.     

BRINGING THE POLITICS BACK IN: PUBLIC VALUE IN WESTMINSTER PARLIAMENTARY GOVERNMENT

We challenge the usefulness of the 'public value' approach in Westminster systems with their dominant hierarchies of control, strong roles for ministers, and tight authorizing regimes underpinned by disciplined two-party systems. We identify two key confusions: about public value as theory, and in defining who are 'public managers'. We identify five linked core assumptions in public value: the benign view of large-scale organizations; the primacy of management; the relevance of private sector experience; the downgrading of party politics; and public servants as platonic guardians. We identify two key dilemmas around the 'primacy of party politics' and the notion that public managers should play the role of platonic guardians deciding the public interest. We illustrate our argument with short case studies of: the David Kelly story from the UK; the 'children overboard' scandal in Australia; the 'mad cow disease' outbreak in the UK; the Yorkshire health authority's 'tea-parties', and the Cave Creek disaster in New Zealand.     

NEW PUBLIC MANAGEMENT FOR THE ‘CLASSICAL CONTINENTAL EUROPEAN ADMINISTRATION’: MODERNIZATION AT THE LOCAL LEVEL IN GERMANY,FRANCE AND ITALY

The article is aimed at analysing New Public Management (NPM) reforms at the local level in Germany, France and Italy. The case selection is justified by the fact that these three ‘classical’ Continental European countries have largely been missing from comparative administrative research thus far. The article focuses on local governments, since in all three countries these are considered the NPM forerunners and are acknowledged to be more advanced in reform implementation than are upper levels of government. Against this background, the purpose of this contribution is twofold. On the one hand, we wish to show to what extent and with what effects the NPM agenda has been taken up at the local level in Continental Europe. On the other hand, taking a comparative perspective over time, we wish to ask whether or not there has been increasing convergence or divergence between the three countries as a result of these reforms.     

MAKING WORK INVISIBLE: NEW PUBLIC MANAGEMENT AND OPERATIONAL WORK IN CRITICAL INFRASTRUCTURE SECTORS

Based on a study of reliability consequences of New Public Management (NPM) reforms in Norwegian critical infrastructure sectors, this article suggests that the discourse of work found in NPM renders essential aspects of operational work invisible—including practices that are known to be of importance for reliability. We identify two such organizationally ‘invisible’ characteristics of operational work: the ongoing situational coordination required for keeping a water supply system or an electricity grid running, and the aggregating operational history within which this happens. In the reorganized infrastructure sectors, these crucial aspects of operational work fit poorly in market oriented organizational models and control mechanisms. More generally, our analysis contributes to the understanding of how some types of work fit poorly within the discourse of work found in NPM.     

WOMEN’S MOVEMENTS AND NEW PUBLIC MANAGEMENT: HIGHER EDUCATION IN SWEDEN AND ENGLAND

This article considers change in academe in Sweden and England, focusing on gender equity and the new public management reforms. In drawing on social movement theory, it is argued that public sector agendas in these countries have been affected by the influences of their respective women’s movements as well as by the new public management. The article explores these developments through the experiences of a group of employees whose voices are heard infrequently in the literature, those in middle‐level academic positions in universities who are responsible for delivering change. It is argued that the rational, hierarchical, masculine discourses of the new public management offer challenges to women’s movement supporters, whose influences and responses are examined. It is contended that the use of social movement theory, as a vehicle through which to conceptualize change, offers a number of insights. These are: the contribution made to gender equity by women who are not self‐defined feminists or strongly committed to equal opportunities, known as femocrats; the contribution made by some supportive men to gender equity; and the potential for future collective opposition to the new public management from women’s movements.     

GOVERNANCE AND PUBLIC MANAGEMENT: THE SOUTH ASIAN CONTEXT

Public management in South Asia has had a chequered history. Emerging out of a past influenced by foreign domination, the countries of the region were recognized as separate nations after the conclusion of the Second War. Independence brought new challenges and responsibilities, and the region found it extremely difficult to make a complete break from the past, and establish a sound system of governance upon the existing practices and institutions for public management. Political, social, economic and ethnic problems posed formidable obstacles in the way of establishing and reforming institutions, refining processes and strategies of management, and guiding the region toward a more efficient and effective system. Considering the aims and objectives of good governance, this paper establishes the importance of public management as an essential tool in the process. Faced with a variety of political, economic and social problems, the governments of South Asia are striving to keep up with the trend of establishing a system of good governance. This is usually done by streamlining the structure of public management and developing a collaborative relationship between the political leadership and the civil service.     

PUBLIC MANAGEMENT FOR GOOD GOVERNANCE: REFORMS,REGIMES, AND REALITY IN BANGLADESH

Bangladesh, a relatively young country, emerged with expectations of charting a new course in departing from its traditional and rigid system of public administration that prevailed during its existence as a part of British India and later as a province of Pakistan. The evolution of public administration in Bangladesh was profoundly influenced by the legacy of Pakistani rule, and subsequent efforts at reform hardly had any impact in breaking up the domination of the bureaucracy, which thrived under a pseudo-democratic and military-led government. Several factors contributed to the breakdown of administrative governance and the problem was reflected in poor performance, high incidence of corruption, and a lack of direction in the administrative system. A number of internal and external factors have exerted pressure for improving the system, but all efforts have yielded little result. Consequently, the achievement of good governance remains a distant dream in the absence of a vital and effective tool of public management.     

INTEREST GROUPS AND BUREAUCRATS IN A PARTY-DEMOCRACY: THE CASE OF ISRAEL

The relationship between interest groups and state bureaucrats in a party democracy tends to be based on parentela ties involving party mediation and resulting in deep and reciprocal commitment. The contacts between administrators and interest groups in Israel present a deviant case. The paper shows that despite the fact that Israel portrays the characteristics of a party democracy, interest groups gravitate towards the administration rather than toward political parties. Senior government officials interact extensively with interest groups; but at the same time they tend to discount the groups' activity. These deviations have been explained by the limited scope of interest group demands and the hybrid nature of Israel's administrative culture.     

CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES

This article identifies the main themes in recent changes in public sector management and shows the extent of the challenge to past organizational assumptions. While recognizing the objectives of the changes could bring benefits if realized, it argues that there are a series of issues that are unresolved. The language of consumerism, the development of government by contracts, the form of performance management and the use of quasi-markets are seen as creating problems. These are seen as deriving from an attempt to apply approaches drawn from the private sector to the public domain. It is argued that they need to be balanced by approaches that recognize the values of the public sector.     

SOCIAL TRUST,IMPARTIAL ADMINISTRATION AND PUBLIC CONFIDENCE IN EU CRISIS MANAGEMENT INSTITUTIONS

In this article, we investigate whether differences in social trust and impartial public administration have an impact on public confidence in EU crisis management institutions. Our assessment is based on a cross‐country comparison using aggregate country‐level data of the member states in the European Union. Earlier studies on the EU as a crisis manager have not carefully studied to what extent differences in social trust and administrative culture may or may not matter. Our analysis shows that in countries where citizens are treated impartially by their own national public administration institutions, people are less likely to support EU‐coordinated civil protection efforts. In contrast, in places where citizens perceive their government's treatment of them as partial and unfair, citizens will tend to support EU‐coordinated civil protection.     

TWO MYTHS OF CONVERGENCE IN PUBLIC MANAGEMENT REFORM

The literature on public management reform exhibits two intertwined convergence myths. First, a world‐wide consensus on a new public management (NPM) reform agenda is seen to exist amongst policy reformers and practitioners. If this agenda is not fully implemented in all cases, this is generally explained by political and reform setbacks rather than disagreement on policy aims. Second, this NPM agenda is now seen as challenged and even abandoned and replaced by an emergent post‐NPM or ‘public value leadership’ agenda and/or policy paradigm. We show the NPM convergence is overstated, with a remarkable resilience of existing institutions, and a diversity of public management systems. On the other hand, even within NPM exemplars that have putatively now adopted a post‐NPM agenda, there is debate to what degree NPM has been abandoned, and over the novelty, coherence and resilience of the post‐NPM agenda. Divergence and contextual variation prevail. The role of myth in policy reform is further examined.     

PUBLIC MANAGEMENT REFORM IN THE UK AND ITS CONSEQUENCES FOR PROFESSIONAL ORGANIZATION: A COMPARATIVE ANALYSIS

It is often assumed in the literature on public management reforms that radical changes in values, work and organization have occurred or are under way. In this paper our aim is to raise questions about this account. Focusing on three services in the UK, each dominated by organized professions – health care, housing, and social services – significant variations in the effectiveness of reforms are noted. The available research also suggests that these outcomes have been inversely proportional to the efforts expended on introducing new management practices. The most radical changes have been in housing, where, paradoxically, successive UK governments focused least attention. By contrast, in health and social services, management restructuring has been less effective, despite the greater resources devoted to it. This variation is attributed to professional values and institutions, against which reforms were directed, and the extent to which different groups became locked either into strategies of resistance or accommodation.     

THE MANAGEMENT OF CHANGE IN PUBLIC ORGANIZATIONS: A LITERATURE REVIEW

This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in‐depth empirical and comparative studies on change processes.