Community welfare services in Urban China: A public-private experiment

The social welfare system in China has been undergoing transition since the economic reform in 1978 when the Chinese government began introducing a series of welfare changes aimed at shifting responsibility from the government to a combination of government, communities, enterprises and individuals. Consequently, many cities in China have been experimenting with community-based welfare services — a state-sanctioned practice based on socialist ideology, but at the same time market driven and incorporating the private sector. This new welfare approach started an ongoing dialogue in China regarding the role of the public and private sectors in social welfare, the balance between socialist and capitalist values, and the input of the free market and political democracy. This paper presents a case study of an urban community in Beijing. It examines the policy of community-based services and discusses its implementation in urban communities. The research suggests that the public-private coordination is, within limits, effective in meeting people’s needs in the community. However, further attention should be given to the sharing of responsibility for welfare between the public and private sectors so as to protect vulnerable populations. She received her Ph.D. from the University of Denver. Her major interests of research focus on social development and community service, law and social work, and comparative welfare policies. He was also chair professor of Social Work Studies at the Chinese University of Hong Kong, and founding Dean of the School of Social Development at the University of Minnesota-Duluth. He has written extensively on international social development and human security.     

Enhancing citizen participation: Panel designs,perspectives, and policy formation

Even though a citizen participation component is included in nearly every major local government planning and policy initiative, most citizen participation techniques have been judged to be less than adequate tools for informing policy makers about the people's will. Recently, having planners or policy analysts work closely with long-standing citizen panels composed of a randomly selected sample of community members has been proposed as one appropriate response to many of the inadequacies of traditional techniques. In this article, staff from a municipal government policy analysis unit describe and critique a yearlong citizen panel project focused on developing a transportation master plan in a university community. They argue that panels can overcome many of the limitations to effective citizen participation. The authors also suggest that panels can work well, but only if policy analysts assume more pro-active and advocacy roles than those routinely found in local government.     

Investing in Not‐for‐Profit Sector Capacity: The Australian Capital Territory's Community Sector Development Program (CSDP)

In 2013 the Australian Capital Territory (ACT) government's Community Services Directorate (CSD) initiated a suite of projects designed to address the not‐for‐profit (NFP) community services sector's capacity to adapt to a rapidly changing policy and operational environment. In common with other Australian governments, the ACT relies upon NFP organisations to deliver a wide range of community‐based human/social services. The procurement of services rendered to, or on behalf of, government by a third party provider under contract accounts for about 94% of the CSD's investment in the NFP community services sector. The ACT government, therefore, has a vested interest in ensuring that NFP providers are operationally capable, financially viable, and economically sustainable. Accordingly, the government launched a Community Sector Reform Program (CSRP) focussing on red tape reduction, sector development, and the establishment of a community sector outcomes framework. What lessons might the CSRP offer for other jurisdictions?     

Community not the Councillors: A Study of Commitment of Australian Senior Council Officers Working under a Politicised Employment Relationship

Council officers as public managers are expected to work for the community. Yet, it has been argued that council officers working under a politicised employment relationship are likely to be more committed to the elected councillors than to the community. This proposition has been examined through a survey of senior council officers across Australia and the results are presented in this article. This study develops an analytical approach which combines for the first time the multi-focus and the multiple bases of managerial commitment approaches, applies this to the case of Australian local government managers and finds that although most senior council officers perceive that their employment is politicised they remain committed to the community. Based upon these findings, it is argued that a conceptual framework utilising a combined multi-focus and multiple bases approach is more appropriate to the study of commitment of local government managers and to managers in the public sector in general than the use of either approach alone.     

Reinventing government through on‐line citizen involvement in the developing world: a case study of taipei city mayor's e‐mail box in Taiwan

Since the 1980s, a global administrative reform movement is reshaping the relationship between citizens and state. A major concern is how government can be more responsive to the governed through citizen participation. However, the more citizens participate, the more costly it is to govern. And the application of new information and communication technology (ICT) seems to be a cure for this limitation. In this research, authors take the Taipei City Mayor's e‐mail‐box (TCME) in Taiwan as a case to illustrate the complex relationships among citizen involvement, e‐government and public management. After a series of empirical investigations, the authors show that although ICT can reduce the cost of citizen involvement in governing affairs, it cannot increase citizens' satisfaction with government activities without reforming the bureaucratic organisation, regulatory structure, and managerial capacities of the public sector. The results could be helpful to public managers in planning and evaluating online governmental services in the developing countries. Copyright © 2006 John Wiley & Sons, Ltd.     

The Dilemma of the Unsatisfied Customer in a Market Model of Public Administration

The relationship between administrative service performance and citizen satisfaction has been assumed, but not demonstrated, in the application of market models to public service delivery. Although the citizen satisfaction literature cautions that the link between objective and subjective measures of service quality is tenuous at best, public‐sector professional organizations define a managerial focus on objective measures of service performance as accountability to citizens for outcomes. What if we're wrong?     

Volunteer Immunity and the Public Sector

Every jurisdiction in Australia has now enacted legislation to protect volunteers of community organisations and all levels of government from incurring personal civil liability. In most jurisdictions these laws transfer liabilities incurred by volunteers to the public sector organisation that organises the work they undertake. This article provides a brief background to the reforms before undertaking an examination of the impact of the legislation upon public sector organisations and their volunteers.     

Public Value Management: A Case Study of Transitional Change in Disability Sector Reform in Western Australia

This paper contributes to the study of public value management (PVM). PVM is distinguished from other approaches to public administration in its focus on establishing community networks and collaborative capacity building for the creation of public value. We explore PVM through a case study of a public–community sector partnership strategy called the positive behaviour framework (PBF), a state government initiative designed to transform services for people with disabilities. The development and implementation of the PBF is analysed via a transitional change or ‘sector awareness’ model. Each phase of the model is illustrated through ‘positive stories’ that depict key moments in the change process and in the activities that public sector managers employed to raise awareness, build capacity, and promote collaboration. We discuss the implications of the study for disability sector change management and for the further study of the PVM approach to public sector administration.     

Re-evaluation of the Importance of the Public Service: Tasmania's Collaborative Program

In considering what should be the role of government in a community like Tasmania we need to understand the context within which we are working. We are a small population that is almost without exception a branch economy. No major corporations are based here – we have branch offices or divisions of major companies. We lack a managerial class – headquarters and management staff are based elsewhere – decisions made by the level of management based in our state do not take the welfare of the state into account. Our private sector does not have the capital and quite clearly the capacity to take up the challenge posed by a reduction of government services or a contraction of services. When public sector jobs are cut in Tasmania they stay cut. The private sector does not step into the breach and create jobs. Tasmania has always relied, to a large extent, on the public sector for its economic viability – with the contraction of public sector funding, the viability of the state's economy has been seriously eroded.     

Where Have All the Ministers Gone?

The relationship between ministers and public servants has been a longstanding topic among students of Australian public administration. Recent debate has centred on issues of supposed politicisation and excessive responsiveness in the Australian Public Service (APS), caused, in part, by the weakened tenure of department heads (secretaries). The recent Moran report has little to say on this relationship. It endorses changes to the appointment processes for secretaries which are presumably designed to strengthen secretaries’ independence from their political masters. It adopts a view of citizen‐centred service and strategic leadership that appears to marginalise ministers. Its approach to public sector leadership is taken from international management theory that works well in a business context and in the United States (US) government system. It is less well‐suited to Westminster‐style systems.     

Street Trees,the Private Finance Initiative and Participatory Regeneration: Policy Innovation or Incompatible Perspectives

In common with other northern cities, Sheffield has experienced a dramatic reduction in funding from central government. Its response has been twofold. Firstly, to reduce the cost of service delivery, in part through augmenting or replacing public sector service provision through transfer to voluntary bodies and/or the private sector; the latter through private finance initiative (PFI) contracts. Secondly, the local authority has sought to promote economic regeneration through increased citizen involvement and participation. The problem for this combined strategy is that the two approaches have clashed over a previously underrated and overlooked area of public provision, namely the maintenance of street trees. Issues relating to the design of the contract, the economic imperative inherent within PFI contracts, initial reaction to popular protests, and reluctance to acknowledge the authority of alternative perspectives, have combined to undermine the salience of the participatory regeneration model for key sections of the local community.     

The New Governance: Practices and Processes for Stakeholder and Citizen Participation in the Work of Government

Leaders in public affairs identify tools and instruments for the new governance through networks of public, private, and nonprofit organizations. We argue the new governance also involves people—the tool makers and tool users—and the processes through which they participate in the work of government. Practitioners are using new quasi-legislative and quasi-judicial governance processes, including deliberative democracy, e-democracy, public conversations, participatory budgeting, citizen juries, study circles, collaborative policy making, and alternative dispute resolution, to permit citizens and stakeholders to actively participate in the work of government. We assess the existing legal infrastructure authorizing public managers to use new governance processes and discuss a selection of quasi-legislative and quasi-judicial new governance processes in international, federal, state, and local public institutions. We conclude that public administration needs to address these processes in teaching and research to help the public sector develop and use informed best practices.     

公共政策问题建构过程中的公共性研究

公共政策具有公共性,亦即处理大多数民众的问题。政策具有问题性,也就是政策以民众问题为导向,大多数民众有相同问题,政府机关将问题纳入政府议程,提出解决策略。倘若忽视公共性,公共政策就有可能变为某些个人、团体、阶层谋取私立的工具。这就要求我们在公共政策的制定和实施的过程中,必须时时关注公共性,亦即要做到在政策问题取向上的公共性。故而,首先探究公共政策问题与其公共性之意涵;其次,析探问题建构中公共性之哲学基础;最后,藉由现今流行于公共政策学界,用以展现问题建构过程中公共性的审议式民主,以及审议式民主在台湾之应用-公民会议的召开,来加以进一步说明。     

经济转型期的政府职能与土地市场发育

土地市场的发育和繁荣与政府所提供的制度规则与激励是分不开的。但由于经济转型期政府职能的“缺位”与“错位”等问题使土地市场的发育仍然存在许多不足。对经济转型期政府在土地市场发育中的职能缺乏规范的分析,对政府在土地市场发育中的职能认识不清是产生上述问题的原因。经济转型期政府职能定位不同于成熟的市场经济国家,对市场的培育非常重要。因此,政府应该在明晰土地权利、培育竞争主体、维护土地市场竞争秩序等方面发挥作用;同时,实施有效的公共政策供给以调控土地市场,从而维护土地市场的良性发育。     

政府公共关系的科学化与专业化探析——基于“新公共管理”的视角

政府公共关系是政府实施公共管理的一项重要职能。随着政府治理和新公共管理实践的发展，迫切需要重新发掘政府公共关系的价值，促进其科学化和专业化。对于处在社会转型和逐步融入国际社会的发展中国家来说，是否具备科学化和专业化的政府公共关系职能，已经成为衡量政府治理能力现代化的重要指标。适时提出政府公共关系的科学化和专业化，是深入贯彻落实科学发展观，提高政府治理效能、转变政府职能、促进公民政治参与、构建和谐社会的需要，也是“新公共管理”实践发展的必然要求。     

New Public Management and Substantive Democracy

The authors are concerned that a remaining refuge of substantive democracy in America, the public sector, is in danger of abandoning it in favor of the market model of management. They argue that contemporary American democracy is confined to a shrunken procedural remnant of its earlier substantive form. The classical republican model of citizen involvement faded with the rise of liberal capitalist society in the late nineteenth and early twentieth centuries. Capitalism and democracy coexist in a society emphasizing procedural protection of individual liberties rather than substantive questions of individual development. Today's market model of government in the form of New Public Management goes beyond earlier "reforms," threatening to eliminate democracy as a guiding principle in public-sector management. The authors discuss the usefulness of a collaborative model of administrative practice in preserving the value of democracy in public administration.     

中国官员财产申报制度构建趋向及实现路径——从韩德云7次议案及其官方回应谈起

自2006年起,全国人大代表韩德云连续七次提出官员财产申报立法的议案,官方对此的回应从"条件尚不成熟,推行存在困难",到"正在积极开展工作,适时向人大提出立法建议",再到"着手起草建议稿,结合实际对制度设计进行研究论证",这表明我国官员财产申报制度的构建趋向为分阶段分步骤地渐次推进。鉴于当前严峻的反腐败形势,官员财产申报制度的构建不宜过于缓慢,加快这一制度的构建,则不仅需要国家在立法、信用体系建设、监督机制等方面大力推进,还需要作为申报主体的官员明确自身的角色位置,成为财产申报制度的"推动者"而非"阻挠者"。同时,广大社会公众要摆脱传统"官本位"思想的束缚,增强现代公民意识,用积极有序的政治参与来促成官员财产申报制度确立。     

THE IMPLICATIONS OF HIGH LEVELS OF PUBLIC SECTOR DEBT FOR ECONOMIC POLICY-MAKING: THE CASE OF SOUTH AUSTRALIA

Abstract: The relatively small and open South Australian economy has been facing the difficulties associated with the structural adjustment of its industry for over 15 years. In addition, the South Australian public sector has been contending with financial difficulties largely as a result of a reduction in grants from the commonwealth before the failure of the State Bank of South Australia. This paper reviews the growth and current level of government indebtedness in South Australia and discusses which group(s) is likely to bear the main burden of such debt. The main consequences of high levels of state public sector debt, including budgetary inflexibility, are also examined. The paper suggests that it will be necessary for relative wages and prices to adjust more freely if the negative impacts of an inevitable state government budgetary consolidation are to be minimised. If wages and prices are not free to adjust then unemployment will continue to take the brunt of the adjustment process. In addition, out-migration of businesses and people from South Australia will accelerate, leading to a further erosion of the taxation base. The State Bank indemnity arrangements and consequent levels of public sector debt incurred will require the state government to reduce the level and quality of services provided by the state public sector, sell state public sector assets and further improve efficiency and effectiveness. However, there are a number of important arguments why taxation should be an important means by which the South Australian government moves to retire public sector debt as soon as practicable. Not the least important of these arguments is the need to ensure accountability by elected representatives of government for their expenditure decisions.     

Innovation in the Public Sector

Why does the public sector innovate, how should the public sector innovate, and, even more basically, should the public sector innovate? These are some of the questions that these contributions explore and to which they provide some salutary answers. Martin Stewart‐Weeks, an independent consultant working at the intersection of government, innovation, and technology, draws some lessons from his direct experience and advisory work about how the public sector catches the innovation ‘bug’ and turns it into in‐ spired action. From infection to inspiration to implementation, the public sector needs to lower its defences and put itself ‘in harm's way’ to engage with innovators and new ideas. Tim Kastelle, one of Australia's leading innovation scholars and practitioners, sets out some practical ways that the public sector can extend and entrench its innovation practice. These include managing innovation as a process, shifting the risk equation, and experimenting.     

Decentralization and alienation

Researchers and policymakers alike have made the reduction of citizen alienation one of the important goals for decentralizing public services. Decentralization is thought to bring government closer to the public being served, and therefore to improve public attitudes toward government. No existing research fully tests this hypothesis. However, several national surveys provide sufficient data to examine the relationships between various types of citizen activity linked with decentralization and the two dimensions of political alienation, powerlessness/efficacy and distrust/trust. A review of these surveys reveals that decentralized activity, whether taking the form of citizen participation, citizen awareness of decentralized facilities, or service improvements, is consistently associated with people's sense of efficacy, but not to their sense of trust. The results thus suggest that decentralization may affect alienation in terms of reducing sense of powerlessness, but that it has no impact on people's trust in government. Decentralization of public services may therefore be one of many steps taken to reduce citizen alienation toward government, but it will not, contrary to expectations, significantly impact on alienation by itself.