Developing Management Practices to Support Joined‐Up Governance

Various forms of ‘boundary‐crossing’ practices continue to proliferate in public management and public service provision (i.e. activities that require engagement and collaboration across sectors, institutions, and organisations). Yet the dynamic nature of this type of joined‐up working is proving to be a major management challenge. In this paper, we bring a number of concepts to bear on the management of joined‐up and cross‐boundary working in public management of complex social issues. Firstly, we present the concept of ‘adaptive management’, which we draw from field of environmental policy and planning (and human ecology). Secondly, we introduce a rethinking of the role of ‘policy targets’ using a complexity lens. These concepts are integrated into a practice heuristic (or framework) designed to assist cross‐boundary policy implementation in real‐world settings. We argue that adaptive management approaches may have significant utility for ensuring effective governance in uncertain environments.     

Departmental Restructuring under New Labour

Despite their emphasis on joined up government, which was to be one of the defining features of the New Labour governing project, attempts to enhance policy delivery would also result in major departmental restructuring within each of their three terms in office. This article asks three questions with regard to the New Labour and departmental restructuring. First, from a historical comparative perspective was there a greater degree of departmental restructuring under New Labour than under previous governments? Second, in the case of New Labour what was the motivation for departmental restructuring? Finally, was New Labour characterised by successful departmental restructurings? Utilising select committee material for the views of civil servants and combining this with questionnaire feedback from former New Labour ministers this article seeks to address these questions to assess the record of departmental restructuring in the New Labour era.     

Implementing Joined‐Up Government: Lessons from the Australian Social Inclusion Agenda

‘Joined‐up government’ (JUG) approaches have emerged in many industrialized countries as a means to tackle persistent ‘wicked’ public and social policy problems (Pollit 2003 ). Despite this, limited evidence exists concerning their implementation or effectiveness. ‘JUG’ was popularized by the Blair Government (UK) with its focus on addressing social exclusion. Following in these footsteps, in 2007 the Australian Government launched the Social Inclusion Agenda: a joined‐up approach to improving the wellbeing of all Australians and addressing disadvantage. This paper focuses on findings from a study that examined the SIA as a natural experiment in JUG. Drawing on the implementation experiences of federal policy makers, our findings lend weight to emerging research into JUG that suggests that compatibility and consistency between goals, instruments, and processes is critical to success. We argue that closer attention needs to be given to developing ‘supportive architecture’ around joined‐up initiatives to facilitate implementation.     

Levelling Up the UK: If not the Conservatives,will Labour Learn the Lessons from Past Policy Failings?

This article considers the levelling-up agenda in the UK, examining the Johnson government's original proposals to tackle regional and local inequality and its continuation under new Prime Minister Rishi Sunak following the short-lived premiership of Liz Truss. The 2022 Levelling Up in the United Kingdom White Paper is notable for the frank and wholesale critique it provides of previous governments’—both Tory and Labour—efforts to address the pressing issue of geographic inequality. The assessment was that a pattern of ad hoc and incoherent reforms needed to be replaced by a stable, long term and system-wide approach to change. Yet, under Johnson, Truss and now Sunak, policy churn is continuing, with an approach that falls short in following the lessons set out in the White Paper. We provide a detailed analysis of the government's critique of past reforms, the lessons it has set out and why its reform programme is likely to repeat past failings. Crucially, the approach leaves the structure of central government almost untouched, with substantive reforms instead focussed at the local governance level. We argue the government's programme perpetuates the ‘power-hoarding’ tendencies of the Westminster model, a key bulwark against meaningfully addressing the UK's spatial inequality problem. We conclude that the levelling-up agenda, missions and targets are unlikely to be met under Rishi Sunak, reflecting the endemic nature of short-termism and centralisation of power in the UK's public policy approach. We then consider the approach of Starmer's Labour Party to levelling up and the issues it needs to confront if it forms the next government.     

公信力:文明政府的重要指标——兼谈政府如何赢得公信

近年来,许多案例表明政府公信力在下降。本文依据学术界有关信任的一般理论,讨论了政府公信力的内涵、意义和来源,简要分析了政府公信力流失的原因,指出重构政府公信力需要一场持久的诚实施政运动和政府再造工程。     

The Role,Scope and Scale of Local Government in New Zealand: Its Prospective Future

This article contributes to the current debate as to the role, scope and scale of local government in New Zealand. In 2008, the Nationals Local Government Minister announced his intention to undertake a fundamental review of local government in NZ. This review finally took shape in mid 2011 with the publication of the consultation document ‘Smarter Government, Stronger Communities: towards better local governance and public services’ ( Hide 2011 ). This article adds to the debate by identifying four key themes within the NZ local government system, namely: the legislative framework; managerial capabilities; calibre of elected members and finally democratic deficit and community disengagement. Whilst the first two themes are undoubted strengths, the latter two are equally weaknesses in the local governance system of NZ. Hence the article makes a number of recommendations, seeking to exploit the strengths and to correct the weaknesses in order to create a robust and credible local governance system for NZ.     

地方政府治理创新视角下的中国东西部发展差距分析

我国东西部地区发展差距的拉大是一个历史演化的过程,这可从多重视角进行归因,但制度与治理差异才是地区发展差距产生的根源所在。本文在我国东西部地区地方政府治理创新演变的视角下,运用实证、案例、文献等研究方法,对比分析了我国东西部地方政府治理创新实践及其发展历程,从中透视了地方政府治理创新在地区经济发展变迁中所扮演的重要角色。文章的结论是,西部地区要实现跨越式发展就必须在地方政府治理创新上寻找突破口,优先在西部地区构建公共管理体系则是一条新的战略途径。     

政府评价层级差异与差序政府信任--基于2011年全国调查数据的实证研究

在2011年全国调查数据的基础上,尝试以民众对不同层级政府的评价差异解释差序政府信任产生和维系的原因。研究发现民众在对中央和地方政府在绩效、动机以及腐败程度等问题进行评价时显著青睐于中央政府,这种评价上的差异导致民众对中央政府的信任显著高于对地方政府的信任,从而产生了差序政府信任。     

Digital Government: A Primer and Professional Perspectives

Digital technology is a critical enabler of public administration reforms. It can improve the efficiency and productivity of government agencies and allow citizens to transact with government anytime, anywhere. It can also deepen the democratic process, empowering citizens to participate in policy formulation. In this article Andrew Botros, the director of Expressive Engineering, and Maria Katsonis, from the Department of Premier and Cabinet (Victoria), explore the challenges of the digital world for the public sector. Katsonis presents a primer on digital government tracing its evolution from the e‐government movement of the 1990s to Government 2.0 in the 2000s to today's digital‐by‐default agenda. As technology and its role in public sector reform have progressed, so too have the governance, cultural, and leadership challenges deepened. Botros examines NSW approach to open innovation with the Premier's Innovation Initiative in NSW, the state's open data experience, and Transport for NSW and its management of public transport data. He argues NSW's approach involves a significant innovation trade‐off, requiring fresh thinking in digital‐era collaboration.     

Weapon of Mass Distraction: New Zealand’s National Security System

The New Zealand’s National Security System (NSS) document is presented as the central framework for New Zealand’s whole of government approach to national security and crisis management. This article asserts that the NSS fails to be the central framework it purports to be and proposes the true objective of the NSS is to establish clear lines of authority within New Zealand’s national security architecture. The New Zealand government’s exercise of political authority within the security sector aligns with Weber’s theory of “charisma of office” for public acceptance. Using the legitimacy of charisma of office, the New Zealand prime minister can exert significant influence over New Zealand’s national security discourse and blur the lines of it liberal democratic institutions.     

New Millennium,New Public Management and the New Zealand Model

Recently the much‐discussed ‘New Zealand model’ of new public management (NPM) has become significantly revised. It now lacks the theoretical coherence and the market‐led focus that it relied on between 1987 and 1996. Labour‐led governments since 1999 have undertaken gradual and pragmatic – yet significant – changes in public management structures and principles, refining and sometimes reversing the model implemented in the late 1980s and early 1990s. This article does a ‘stock‐take’ of public management developments in New Zealand from 1999 to 2008, and argues that New Zealand can no longer be viewed as a leading exponent of market‐led NPM. Some NPM principles have been refined, but others have been quietly abandoned. The new National‐led government appears unwilling to undertake radical reforms, and, while it may seek a greater role for the private sector, looks set to continue with the ‘gradual and pragmatic’ approach adopted since 1999.     

Collaborative Approaches to Regional Governance – Lessons from Victoria

Victoria's Regional Management Forums were established in 2005 to facilitate collaboration between Victorian Government departments and local government in each of Victoria's eight administrative regions. At the time they were established, Regional Management Forums were a pioneering experiment in collaborative governance. Seven years after their establishment, this paper examines the Regional Management Forums to consider how they have evolved, what role they now serve, and what lessons can be learned. This paper finds that Victoria's Regional Management Forums have been able to adapt to an evolving policy and governance context. While not without their challenges, Regional Management Forums have given rise to regional‐scale thinking and collaborative relationships.     

西方公共服务绩效与政府信任关系之研究及启示

一般认为,改善公共服务能够提高公民满意工进而增加政府信任度,但从实践来看,20世纪80年代以来,西方国家公共服务绩效的增长与创新却并未有效缓解政府信任的衰退趋势,或者说并未促进公民信任水平的提升。公共服务绩效与政府信任的复杂关系至少表现为四个方面：主观效应、期望效应、非对称效应和非整合效应。未来,绩效导向的公共服务改革与信任重建,需要进一步促进公民参与和绩效认同,重视看法和期望管理,加强绩效传达与沟通,关注绩效过程,推进绩效公平。     

Strategic coalition voting: Evidence from New Zealand

Whereas the classic literature on strategic voting has focused on the dilemma faced by voters who prefer a candidate for whom they expect has little chance of winning a seat, we consider the dilemma faced by voters in PR systems who do not expect their preferred party to be in government. We develop hypotheses relating to strategic voting over multi-party governments that we test using the New Zealand Election Study (NZES) campaign study of 2002. We find evidence that expectations play a role in structuring vote choice. While there is clear evidence of wishful thinking there is also evidence that voters respond to expectations about government formation. These expectations may mobilize voters and lead them to defect from their first preference.     

Antecedents and consequences of interpersonal trust： An empirical study

The main purpose of this paper is to explore the effect of empowerment, participation and feedback as antecedents of interpersonal trust and organizational commitment and productivity as consequences of interpersonal trust. This study also attempts to find the influence of empowerment, participation and feedback on positive organizational outcomes such as organizational commitment and productivity. A quantitative research design was employed. Data were collected through survey instrument from 186 participants comprising professional, administrative and support staff working in one municipality of Istanbul （Turkey） government. The research results indicate that interpersonal trust is vital to positive organizational outcomes such as organizational commitment and productivity and to enhance the interpersonal trust and positive organizational outcomes, which are characterized by empowerment, participation and feedback are very important.     

The Participation Divide? Political Participation,Trust in Government,and E‐government in Australia and New Zealand

Drawing on 438 telephone interview surveys in Australia and 500 in New Zealand, we find evidence of a 'participation divide' where those participating in politics do so using a range of means, including electronic ones. Those less likely to participate in politics, are less likely to participate across all means measured. Those with higher levels of education and income and of European ethnicity are more likely to participate. We confirm the existence of the so-called 'digital divide' with those that use e-government means and those that do not, being stratified by education, ethnicity, income, gender and age. Contrary to our expectations we find that lower levels of trust in government are associated with higher levels of some types of participation, including e-government ones.     

Termination Theory and National Climate Change Mitigation Programs: The Case of New Zealand

In 2008 New Zealand (NZ) changed from a Labour‐led to a National‐led government, and this resulted in a shift to government's carbon emission mitigation strategy, including the abandonment of the Communities for Climate Protection (CCP) and the Carbon Neutral Public Service (CNPS) programs. Using deLeon's seminal model for program termination, the objective of this research is to determine why NZ's newly elected government discontinued these initiatives. This empirical research is investigative and probing, and comprises a series of semi‐structured interviews with senior managers responsible for the delivery of the respective program within their organization. The architects of each program are also investigated. In the end, this study finds that while economic constraints and programmatic inefficiencies may have played a contributing role, political ideology is the primary rationale for the termination of the CNPS and the CCP‐NZ programs.