No visible difference: a women's empowerment process in a Cambodian NGO

The lives of female Cambodian NGO staff are characterised by the contradictions of apparent freedom and multiple invisible constraints on their behaviour and choices. An empowerment process facilitated by an expatriate did not produce the expected responses of sisterhood and group action. Through a series of workshops, learning emerged about the context-dependent nature of concepts of empowerment, and the irrelevance of many Western models for other cultures. Fear and mistrust, rooted in both traditional culture and the post-conflict context, are powerful and profound blocks to change in women's lives. No visible difference in workplace behaviours appeared after the empowerment process. However, the women responded to new insights about their lives, beliefs, and culture in ways that had meaning for them; and they reported significant benefits for family and social relationships.     

The human organisation: challenges in NGOs and development programmes

It is frequently contended that NGOs and the wider context of development are intrinsically different from other organisational settings within which Human Resource Development (HRD) is believed to play an important role. The author outlines the basic concepts underpinning human development within organisations, and organisational development, and sets out the arguments for greater investment in people. While this can raise ethical and practical issues in organisations that depend on external funds rather than generating their own income, the failure to develop the staff on whom a development organisation ultimately depends carries far greater risks. Management and specifically HRD are not desk-bound activities that can be pursued through the application of protocols and sanctions, but require vision, leadership, and hands-on engagement.     

NGOs and post-violence community development: holistic,multi-track ventures in Afghanistan

This article explores the interview narratives of six NGO directors working in Afghanistan regarding the holistic and multi-track nature of their NGO's project work. Data analysis revealed that NGO leaders believed that effective NGO project work relies extensively on purposeful coordination with other NGOs, and is dependent on non-NGO actors such as the military, the UN, local government structures, and local organisations. However, working in proximity with international military forces posed special challenges for NGOs in Afghanistan. While validating the military's security work, NGO leaders believed it necessary to assert their independence from security operations, and military reconstruction and development work.

Les ONG et le développement communautaire post-violence : initiatives holistiques et à pistes multiples en Afghanistan

Cet article examine les comptes rendus donnés lors d'entretiens par six directeurs d'ONG qui travaillent en Afghanistan sur la nature holistique et à pistes multiples des travaux entrepris par leurs ONG respectives dans le cadre de projets. L'analyse des données a révélé que les leaders des ONG pensent que les travaux de projet des ONG dépendent considérablement d'une coordination délibérée avec d'autres ONG, et qu'ils sont par ailleurs tributaires d'acteurs autres que des ONG comme l'armée, l'ONU, les structures gouvernementales locales et les organisations locales. Cependant, le fait de travailler à proximité des forces militaires internationales pose des défis spéciaux pour les ONG en Afghanistan. Tout en validant les travaux en matière de sécurité menés par l'armée, les leaders des ONG pensent qu'il est nécessaire d'affirmer leur indépendance des opérations de sécurité, et des travaux de reconstruction et de développement menés par l'armée.

ONGs e desenvolvimento da comunidade após violência: Iniciativas holísticas e multifacetadas no Afeganistão

Este artigo explora as narrativas de entrevista de seis diretores de ONG trabalhando no Afeganistão, tendo em vista a natureza holística e multifacetada de seu trabalho de projeto de ONG. A análise dos dados revelou que os líderes de ONG acreditavam que um trabalho de projeto de ONG efetivo depende extensivamente de coordenação orientada com outras ONGs e depende de agentes que não sejam ONGs, tais como militares, ONU, estruturas governamentais locais e organizaç?es locais. Contudo, trabalhar de maneira próxima com forças militares internacionais impˇesafios especiais para as ONGs no Afeganistão. Embora validando o trabalho de segurança dos militares, líderes de ONGs acreditam que é necessário garantir a independõia deles das operaç?es de segurança e a reconstrução militar e o trabalho de desenvolvimento.

Las ONG y el desarrollo comunitario tras la violencia: experiencias integrales en múltiples frentes en Afganistán

Este ensayo analiza las entrevistas a seis directores de ONG de Afganistán relacionadas con la naturaleza integral y diversificada del trabajo en proyectos de las ONG. Las entrevistas revelan que los directores de las ONG creen que la eficiencia de sus proyectos depende en gran parte de la buena coordinación con otras ONG y con otros actores como el ejército, la ONU, las oficinas locales de gobierno y las organizaciones locales. Sin embargo, se presentaron retos especiales para las ONG por su trabajo con las fuerzas militares internacionales. Si bien los directores de las ONG aceptan el trabajo de los militares en tareas de seguridad, también insisten en reafirmar su autonomía frente a las operaciones de seguridad y al trabajo militar en reconstrucción y desarrollo.     

The rise and fall of donor funding for advocacy NGOs: understanding the impact

NGOs in Asian countries often experience fluctuations in funding because of the constantly shifting priorities of their international donors. Without domestic sources, Asian NGOs are forced to re-align their priorities with donor interests in order to compete for funding. In the case of advocacy NGOs, the resulting asymmetry in donor–grantee relations often leads to a crisis of legitimacy and deteriorating effectiveness for the NGO. Because of the political nature of advocacy work, these NGOs must maintain a reputation for independence and legitimacy if they are to be influential in the political process. This article analyses the impact of fluctuating international donor assistance to advocacy NGOs in Cambodia, the Philippines, and Thailand, and offers recommendations for donors. While donors have spent significant resources on building the capacity of advocacy NGOs in South-East Asia, funding trends usually undermine the effectiveness of their grantees long before funding is ended.     

NGOs and multi-layered management of protected resources in Belize and Malaysia

Constrained largely by lack of resources – technical, financial, legal, and/or administrative – governments in developing countries often create multi-layered management structures to regulate and monitor protected resources. Such structures are created when non-government organisations are given authority to monitor and/or manage certain aspects of a protected natural or indigenous resource. Other aspects, often regulatory, remain under the management of government. Using case studies from Belize and Malaysia, the research reported here suggests that the multi-layered management structures created between NGOs and governments in developing countries often encourage chaotic monitoring, reactive policies, and conflicts over jurisdiction as well as a dependency on the technical, financial, and/or legal resources of NGOs.     

Listen First: a pilot system for managing downward accountability in NGOs

This article reports on a research project intended to develop systematic ways of managing downward accountability in an international NGO. Innovative tools were developed and trialled in six countries. The tools comprised a framework, defining downward accountability in practical terms, and three management processes. They were successfully used to (a) encourage staff to improve downward accountability in ways relevant to their context; (b) hear beneficiaries' assessments of the level of accountability achieved and the value of the NGO's work; and (c) generate quantified performance summaries for managers. Taken together, they form a coherent draft management system. Areas for further research are identified.     

Structures,values, and interaction in field-level partnerships: the case of UNHCR and NGOs

This article discusses the process of transforming partnership from a conceptual framework into a practical, operational framework for field-level interaction among humanitarian organisations. The authors approach this transformation from the perspective of the core values of the partnership concept and the ability of field workers to behave in ways that are consistent with these core values, illustrated by an empirical study of the relationships between the United Nations High Commissioner for Refugees (UNHCR) and NGOs in a refugee-assistance programme in northern Uganda. The authors connect inter-organisational structures with the role of people charged with making partnership work, concluding that the structures and context in which individuals operate make it impossible for them to ‘act out’ the core values of partnership. By identifying the major challenges to creating field-level, operational partnerships, the authors offer lessons for current and future partnership-building initiatives, such as the Global Humanitarian Platform.     

Integrating participatory elements into conventional research projects: measuring the costs and benefits

Until recently, participatory and conventional approaches to agricultural research have been regarded as more or less antagonistic. This article presents evidence from three sub-projects of a Thai–Vietnamese–German collaborative research programme on ‘Sustainable Land Use and Rural Development in Mountainous Regions of Southeast Asia’, in which participatory elements were successfully integrated into conventional agricultural research as add-on activities. In all three sub-projects the costs of studying local knowledge or enhancing farmers' experimentation consisted of additional local personnel, opportunity costs of participating farmers' time, and travel costs. However, these participatory elements of the research projects constituted only a small fraction of the total costs. It may be concluded that conventional agricultural research can be complemented by participatory components in a cost-effective way, while producing meaningful benefits in terms of creating synergies by blending scientific and local knowledge, scaling up micro-level data, and highlighting farmers' constraints affecting technology adoption.     

Relationships,learning, and trust: lessons from the SNV–RECOFTC partnership

The term ‘partnership’ has become a watch-word for development organisations that aim to mobilise the resources and collaboration needed to achieve long-term goals such as poverty reduction and sustainable resource management. Achieving effective collaboration in practice, however, can be challenging. This article adds to recent discussions on what makes effective partnerships, offering lessons from an on-going partnership between RECOFTC (Regional Community Forestry Training Center for Asia and the Pacific) and SNV (Netherlands Development Organisation). Key findings include the observation that the role of individuals in maintaining partnerships often goes unrecognised and needs to be supported in appropriate ways; clearly defined and focused areas of collaboration are essential; a formal basis for the partnership needs to be backed with strong informal communication and collaboration processes; and, while partners bring distinctive knowledge and networks to a partnership, some degree of evenness in the scale and type of resources committed to the partnership is important.     

Practical wisdom and ethical awareness through student experiences of development

How is book-learning at university made relevant to societal needs? What pedagogical framework helps to transform students from those who know about major challenges of the twenty-first century to those who know how to respond to such challenges in a particular socio-cultural and ecological context? This narrative about the practical experience of Canadian students in two separate international-development classes shows that learning is ultimately about linking the education of students to its consequences for communities and society. The students' maturation from a community of enquirers to a community of social practice is not just an intellectual transformation from ‘knowing that’ to ‘learning how’, but also the development of a heightened ethical awareness of the consequential link between freedom and responsibility.     

Working with children as stakeholders in development: the challenges of organisational change

This article considers the challenges of promoting children's participation in development programming. It argues against the tendency to see the main obstacle to achieving this aim as technical. Instead it explores the institutional dimensions of change that may be required. The experience of a four-year process of training and organisational review within Save the Children Denmark provides the substance for reflection about the kinds of cultural and structural change that are implicated in enabling a development organisation to become capable of engaging young people as stakeholders in a meaningful and sustainable manner.     

Increasing strategic accountability: a framework for international NGOs

The accountability of international development NGOs (INGOs) has attracted a great deal of interest from academics and development practitioners. INGO accountability falls into two categories: practical accountability (for the use of inputs, the way activities are performed, and outputs) and strategic accountability for INGOs' performance in relation to their mission. This article presents a conceptual framework for exploring INGO accountability. It is based on information collected through a literature review and semi-structured interviews with representatives from 20 UK-based INGOs. The research found that INGOs tend to use a number of quality-assurance mechanisms to achieve ‘practical’ accountability. However, it is suggested that this kind of accountability will not necessarily enable INGOs to achieve their missions to alleviate poverty and eliminate injustice. Furthermore, the predominant use of practical accountability has led to a number of gaps in INGO accountability. It is suggested that, like the term ‘participation’ before it, accountability has been co-opted for its instrumental benefits to INGO project performance and management. It is argued that if INGOs are to achieve their missions, this will require more ‘strategic’ forms of accountability, geared towards fundamentally changing those social, economic, and political structures that promote poverty.     

Real-time research: decolonising research practices – or just another spectacle of researcher–practitioner collaboration?

This article examines the experiences and outcomes from collaboration between a group of researchers and a Northern NGO to improve recovery work in Sri Lanka after the 2004 Indian Ocean tsunami disaster. A Real-Time Research methodology was established to follow and intervene in the recovery practices as they took place on the ground. What was learned and achieved through this collaboration is assessed, with particular reference to the relationships between various stakeholders in the collaboration.     

‘Community development’ as a buzz-word

This article examines the semantic evolution of the term ‘community development’ (CD) in the latter half of the twentieth century. It is argued that CD has acquired different meanings, theoretical grounding, and practical applications, starting from a focus on traditional societies up to the 1960s, moving to a focus on social and/or civil-rights movements up to the 1980s, and further to a focus on the modern middle class from the 1990s. The thrust of the argument is that the concept is not cohesive and unified but represents a repertoire of meanings which include many shades of CD that are not necessarily mutually compatible but reflect particular political and social practices in the contexts in which they occur.     

Monitoring and evaluating advocacy: lessons from Oxfam GB's Climate Change campaign

This article examines Oxfam GB's learning from its attempts to improve monitoring and evaluation (M&E) processes within a global advocacy campaign. It outlines the Climate Change campaign team's practical experience of piloting different approaches to M&E, and the lessons emerging from the process. The experience suggests that while some ‘traditional’ elements of M&E are helpful in advocacy work, a greater focus on light, real-time monitoring systems is necessary. The findings highlight the organisational as well as methodological challenges of integrating M&E into advocacy campaigns: without a culture that rewards reflection and learning, improvements in staff capacities or data-collection systems will not be sustained. Indeed, the process of improving M&E practice mirrors that of an advocacy campaign itself, requiring analysis of power relations, opportunities, and constraints; monitoring of progress; and adapting plans on the basis of on-going learning. Finally, the article suggests possible ways forward, based on experience.