Gender differences in occupational stress among correctional officers

Stress that relates to the work environment has received increasing attention. However, research on gender differences and work-related stress is limited. Previous research has shown that female correctional officers tend to experience higher levels of stress than do their male counterparts. However, this research found that female and male correctional officers experience similar levels of stress as measured both objectively and subjectively. Ulis result should not be surprising given the existing working conditions in most prisons today.     

General job stress and job-specific stress in juvenile correctional officers

Measures of general job stress (Job Stress Index—JSI; Sandman, 1992) and appraisal of specific job-related stressors (SSOSQ; Anson et al., 1997) were administered to 413 juvenile correctional officers (JCOs) and to eighty-four of their supervisors. JCOs evaluated their work environment as more stressful on the JSI than workers in the normative sample on every job stress dimension except ‘time pressure’. The highest stress intensity score was in the area of ‘competence of others’, however, the highest score relative to workers in other vocations was for ‘physical demands and danger’. JCOs who had been employed longer and had higher educational attainment had higher JSI scores; no JSI differences were found as a function of JCO race or gender. Supervisor rankings of sources of stress for themselves were virtually identical to those of JCOs, although overall stress intensity ratings were significantly lower for supervisors. On the more job-specific SSOSQ, lack of support by agency, long hours, and inadequate tools for the job eclipsed physical danger as stressors. On this measure, non-Caucasians and those with longer tenure on the job had higher stress scores, particularly in the area of physical danger; females versus males reported higher stress stemming from lack of support by agency and everyday job duties. Supervisors rated JCOs' work environment as more stressful than JCOs did themselves, but rankings of stressors by JCOs, supervisors, and by adult officers in Anson et al.'s sample were not significantly different, indicating generalizability to a wide range of correctional settings. Findings are discussed in terms of implications for development of stress management interventions oriented around increasing officers' autonomy and sense of control.     

The experience of stress for correction officers: A double-bind theory of correctional stress

This study investigated the experience of stress for 143 mostly male New Jersey correction officers, including officers from both state and county, of all ranks, and with varying lengths of service. Each filled in a questionnaire eliciting information regarding perceptions of stress in themselves and others, situational and temporal experience of correctional stress, consequences in terms of physical health, emotional and interpersonal relations, and job performance, perceptions of sources of correctional stress, and coping techniques utilized. While objective indicators such as physical illnesses and high divorce rates suggested that the job was indeed a stressful one, the correction officers presented a tough, “macho” image, denying their stress and its consequences, although they were more willing to report stress-related problems in their fellow workers. While they identified officer-inmate interaction as their major situation of stress, they attributed their problems in this area to administrative malfunctions which place them in a classic double-bind predicament in relation to rule enforcement. Their powerlessness in this situation is rendered especially stressful by the macho working personality which the job requires of them.     

Occupational hazard: Predictors of stress among jail correctional officers

The plethora of literature on correctional officers and the work environment, more specifically occupational stress, has focused almost exclusively on officers working in prison facilities. The primary purpose of the current study was to examine the predictors of occupational stress and general stress among 373 jail correctional officers in one state in the Northeast, using the Stressors identified in the previous literature on prison correctional officers and occupational stress. The results indicated that organizational strengths, perceived danger, role problems, and job satisfaction were significant predictors of both occupational and general stress. In addition, gender and salary predicted occupational stress while correctional experience and training predicted general stress. Suggestions are made for administrators, as well as future research on the workplace experiences of correctional officers.     

Gender differences in mediation of severe occupational stress among correctional officers

This study explored gender differences in how correctional officers react to severe occupational stress and addressed differences in coping processes and social support utilization. The subjects were 244 correctional officers (167 men and 77 women) employed in Kentucky medium security institutions for male offenders. The study employed a survey administered to the volunteering participants. The Ways of Coping Questionnaire was used to assess coping processes used to deal with a stressful work event, and the Maslach Burnout Inventory was used to assess severe occupational stress. Statistical analyses revealed that correctional officers experience high levels of occupational stress but did not indicate gender differences in emotional exhaustion or depersonalization. The results indicated that female officers more frequently than male officers processed stress by seeking social support, while male officers more frequently than female officers processed stress by “planful problem solving.” No differences were found in correctional officers’ relationships with oppositesex peers. The results suggested that male and female correctional officers follow traditional sex roles in coping with occupational stress, but they revealed no differences in how they are affected by occupational stress in terms of emotional exhaustion, depersonalization, and personal accomplishment.     

Thy brother's keeper: A review of the literature on correctional officers

Individualized offender risk models do not account for expected reductions in risk that are caused by programmatic interventions, in part because of a presumption of program ineffectiveness. We examined two relatively unevaluated types of correctional programs—community-based prison release programs and prison furloughs—for adult males in the Massachusetts Department of Correction to determine whether there was an identifiable intervention effect on recidivism rates. We studied three samples of male inmates who were released during the 1970s, using base expectancy methodology to control for their background characteristics. We also examined 11-year trends in recidivism, comparing program participants to nonparticipants. Furlough participation, both alone and followed by prerelease, appears to have a pronounced and consistent positive impact on lowered recidivism. Implications for reintegration theory, risk assessment policy, and research are discussed.     

The custody orientation of correctional officers: An international comparison

Correctional officers are the most numerous of staff in correctional institutions, and thus an important component in the functioning of the prison. Previous research has identified a subgroup of correctional officers who have been termed “custody oriented.” These officers value the security and supervison aspect of corrections work, and many times hold negative attitudes towards inmates. In order to ascertain the variables that may give rise to a custody orientation and to determine if these variables operate cross‐culturally, the attitudes of American (n = 229) and Canadian (n = 339) correctional officers were examined. The custody orientation of both groups was virtually identical, but the determinants of this custody orientation were quite different for the two groups of officers.     

Gender differences in occupational characteristics of Canadian correctional officers

As women have increasingly become employed as correctional officers in prisons for male offenders, questions have been raised as to how they may, or may not, differ from their male counterparts. To examine this issue questionnaires were sent to all 866 correctional officers who directly supervised male offenders in five prisons operated by the Correctional Service of Canada. Responses were obtained from 339 officers (39%), 86% of which were male and the remaining 14% female. Female officers were more likely to be unmarried, better educated, less interested in the custody aspect of the correctional officer role, younger, have less experience as a correctional officer, have higher levels of job satisfaction, and be more accepting of women as correctional officers than were their male colleagues. No gender related differences were found in the variables of race, rank, security level worked, stress level, and quality of the working relationship experienced with coworkers. Implications of the findings are discussed     

Risk factors for potential occupational exposure to HIV: A study of correctional officers

This study examined social determinants that explain correctional officer exposure to blood/bodily fluids. Seasoned officers in five prisons were selected at random to complete an anonymous mail survey regarding situations which may have placed them at risk for exposure to HIV while at work. Institutional variables more strongly predicted officer chances of occupational exposure in a corrections setting than did perceptual and individual level variables, particularly the custody level of inmates supervised, length of time in the corrections career, and being in a position of rank. Years of experience increased the number of exposures to blood and bodily fluid, and increased officer apprehensiveness concerning uses of force with seropositive inmates. Knowledge about HIV and the frequency of use of personal protective equipment was not related to the likelihood of encounters with blood or bodily fluids.     

Depictions of correctional officers in newspaper media: an ethnographic content analysis

The public relies on the media for most of its information about the criminal justice system. Unfortunately, media depictions of justice actors are not always accurate which, in turn, can lead to distorted images about the system and its operations. Using ethnographic content analysis to analyze 489 articles from major newspapers across the United States, this study seeks to discern how correctional officers and the jobs that they perform are portrayed in print media. The results suggest that correctional officers are overwhelmingly portrayed negatively, with 79.6% of the articles in the research sample presenting one of six distinct negative themes. A typology of these themes is explored in detail, along with its implications for societal support for corrections and correctional officers, especially with regard to the media’s potential contributions to officers’ job stress, burnout, and job dissatisfaction.     

Assessing the correctional orientation of corrections officers in South Korea

The correctional goal in South Korea has recently changed from the straightforward punishment of inmates to rehabilitation. Currently, emphases are being placed on education, counseling, and other treatment programs. These changes have consequently begun to also change the corrections officers' roles from a purely custodial role to a human service role, in which officers are expected to manage rehabilitation and treatment programs. Despite these changes, few studies have examined the attitudes of corrections officers toward rehabilitation programming. This is an important dimension to examine in rehabilitation programming, as corrections officers play a major role in the delivery of institutional programs. This study examines the attitudes of South Korean corrections officers toward rehabilitation programs. Approximately 430 corrections officers were sampled. Results show that correctional attitudes are largely influenced by not only officers' own motivations for joining corrections but also by institutional factors such as job stress. Policy implications are discussed.     

Research note: career stage and job satisfaction among southern correctional officers

The career stage theory postulates that employees go through different career stages, and each career stage has different effects on various outcomes, such as job satisfaction. There has been empirical support for the career stage theory from other disciplines, but there has been limited research relating to this theory to corrections. To expand the literature, the current study examined whether different career stages were significant predictors of job satisfactions, while including the personal characteristics and the workplace place variables among Texas correctional officers. The results supported the career state theory: job satisfaction was highest during the entry stage (0–2 years), but was lowest during the second career stage (2–5 years). In career stages three (5–15 years) and four (16+ years), job satisfaction rose. Possible interventions that correctional administrators can undertake to encourage job satisfaction from their staff during the second career stage are discussed.     

Effects of a competency-based counseling training program for correctional officers

The purposes of this study were (a) to determine whether a competency-based counseling training program can be effective in developing the counseling skills of correctional officers with diverse backgrounds and (b) to examine if participants would demonstrate positive changes in counseling skills regardless of their differences among a variety of demographic variables. One hundred and six correctional officers were selected to participate in this study. Both qualitative and quantitative research methods were applied for collecting and analyzing data. The results indicate that the participants' counseling skills were significantly improved. Because the participants demonstrated positive changes in their overall counseling skills, the present research further supports no significant difference among a variety of variables. The training program also brought out deeper reflection on the significant learning experiences, greater theoretical knowledge, as well as greater understanding of the counseling work for the participants.     

Side-bets and reciprocity as determinants of organizational commitment among correctional officers

Organizational commitment is a particularly salient characteristic of the prison work climate due to the stressful working conditions and high rate of turnover among correctional officers nationwide, yet little is known about the factors that predict the level of organizational commitment among officers. Becker's (1960) side-bets hypothesis predicts greater commitment among those who develop additional investments in the job that would be lost with a change of jobs, and the reciprocity hypothesis predicts greater commitment among those who feel they are well treated, supported, and respected by the organization. This study used a sample of 546 correctional officers to examine the relative effects of side bets and reciprocity on two components of organizational commitment—affective commitment and continuance commitment. The results of a multivariate OLS regression analysis indicated that reciprocity had a greater effect than side bets on affective commitment but that side bets had a greater effect than reciprocity on continuance commitment. These findings, which provide partial support for the side-bet hypothesis and strong support for the reciprocity hypothesis, are discussed in terms of the link between organizational commitment and other work-related behaviors.     

An investigation into the risk perceptions held by maximum security correctional officers

Maximum security correctional officers play a crucial role in the establishment of order within their respective institutions of employment, yet they are also exposed to numerous occupational dangers that can threaten their general welfare. When they perceive high levels of injurious risk from workplace hazards, this cannot only jeopardize their job performance but lead to a poorly managed prison institution. Currently though, few studies have explored correctional officer perceptions of workplace dangers and risks, and even fewer have explored the factors that influence officer perceived risk of injury. Questionnaire data from a statewide population of maximum security correctional officers (N?=?649) were gathered in order to examine officer perceived risk of injury from workplace dangers, and the antecedents to this judgment. Results illustrated how officers perceived a high degree of injurious risk from their work, and that their risk perceptions were largely a product of psychological features of dangers. Theoretical and policy implications are discussed.     

Predicting aggression in police officers using the MMPI-2

This study attempted to determine if any of four MMPI-2 scales formulated to measure various forms of hostility or aggression is useful in predicting aggressive behavior among police officers. In our analysis of 80 officers from two police departments, we found that some scales predicted supervisor ratings of officer performance in one of the departments but not in the second department. In one department, officers with higher ANG scores or HOS scores, or lower O-H scores, were judged by supervisors to be more assertive. Officers from the same department with higher HO scores or lower O-H scores received moire justified citizen complaints. We discuss the importance of predicting aggression in police officers, the difficulty of making this prediction using MMPI-2 scores, and differences between the two departments that might have impacted the outcome of this research. Authors' Note: Communications should be addressed to the authors at James Madison University, School of Psychology, MSC 7401, Harrisonburg VA 22807.     

The social dimensions of correctional officer stress

Based on a survey of line staff in a southern correctional system, we analyzed how various stressors, coping factors, and status characteristics influenced three types of stress: work stress, job dissatisfaction, and life stress. The stressors of role problems and perceived dangerousness were positively related to multiple forms of stress. While supervisory support mitigated both work stress and job dissatisfaction, the effects of other coping factors were variable. Black and educated officers had higher levels of dissatisfaction, while female officers experienced more stress on the job. Taken together, the independent variables in our framework accounted for a large amount of the variance of work stress, a moderate amount of job dissatisfaction, and a relatively low amount of life stress. Apart from the specific findings, the data suggest that theoretical models of officer stress must incorporate coping factors and specify how the dimensions of an officer's occupational role and personality differentially impact on distinct types of stress.     

Occupational stress and the line correctional officer

Stress is clearly a part of the human condition, especially in today’s crowded and complex society. In the criminal justice system in particular, occupational stress can be seen to be a problem for its employees. The present study examined aspects of stress for the line correctional officer, utilizing a number of approaches. Situations perceived as stressful were identified by interviews conducted with correctional officers. Information was then gathered by interviewing a second sample as to the types of coping responses available to correctional officers in these situations. The results indicated that officers reported periodic work overload, the handling of promotions, and conflicts with supervisors and initiates to be the most stressful situations. Correctional officers also indicated that in most of the stressful situations generated, there were few coping responses available to them, and that they had little or no control over these situations. Since most of the situations presented to correctional officers resulted in no constructive coping responses, the hypothesis was advanced that correctional officers who stay on the job develop cognitive coping processes in order to handle stressful situations. Furthermore, correctional officers tended to deny the stresses of the occupation and consequently experience feelings of helplessness and alienation.