Organization and Reporting of Public Financial Accounts: Insights and Policy Implications from the Singapore Budget

This paper analyses the Singapore government budget's organization and reporting structure, and draws lessons and policy implications for improving public financial management practices. The paper finds that Singapore's fiscal marksmanship record has been poor with consistent underestimates of revenue and overestimates of expenditure. Second, subtle divergences from international reporting standards limit the information available and constrain the budget's analytical usefulness in international comparisons. Third, current reporting conventions of the budget fail to provide an adequate representation of the government's fiscal position. Fourth, revised estimates of budgetary balances in line with international reporting standards show a considerable increase in the fiscal space available. The policy implications of these findings are discussed, as well as some reporting changes which can help improve the fiscal marksmanship record, increase public sector transparency and accountability, and facilitate better quality discourse among all stakeholders on public financial management.     

Can service providing NGOs build democracy? Five contingent features

This article studies the role of service providing NGOs in the Middle East in promoting democracy. Challenging the assumption that service providing NGOs are apolitical, the authors argue that service providing NGOs play important roles in promoting democracy. They do so by serving as public arenas, or spaces in which members and beneficiaries practice democratic habits such as discussion and debate, collective problem solving, free expression, rights claiming, and the like—all of which contribute to the cultivation of a participatory form of democracy. Drawing upon existing literature, interviews, and participant observation of NGOs in Egypt, Lebanon, and Palestine, the authors argue that five features shape the role of service providing NGOs in promoting democracy. These include: (1) organizational readiness, or the organization's embeddedness in its beneficiary community and its organizational capacity; (2) organizational governance, or organization's commitment to participatory representation and transparency; (3) the nature of service an organization provides; (4) an NGOs' collaboration with other NGOs and the government; and (5) donor risk tolerance. The article's analysis contributes to our understanding of the varied, and often overlooked, roles of service providing NGOs, advancing the literature on NGO-state relations, NGO-donor relations, and democracy promotion.     

Employees without a Cause: The Motivational Effects of Prosocial Impact in Public Service

ABSTRACT

Public service employees often lack opportunities to see the prosocial impact of their jobs—how their efforts make a difference in other people's lives. Drawing on recent job design theory and research, I tested the hypothesis that the motivation of public service employees can be enhanced by connecting them to their prosocial impact. In a longitudinal quasi-experiment, a group of fundraising callers serving a public university met a fellowship student who benefited from the funds raised by the organization. A full month later, these callers increased significantly in the number of pledges and the amount of donation money that they obtained, whereas callers in a control group did not change on these measures. I discuss the implications of these results for theory, research, and practice related to work motivation in public service.     

Bridging the Public Service Motivation and Calling Literatures

Public administration research suggests there may be disparity in the extent to which public servants experience their work as a calling. The purpose of this article is to better illustrate and integrate calling research, which grows out of the positive organizational scholarship movement, into how we understand public service motives. The calling scholarship offers a productive way to view differences in public servants' orientations toward their work. Integrating calling into the public administration scholarship—particularly the public service motivation scholarship—provides insights to researchers and managers about how to help employees discover a deeper sense of meaningfulness in their work. In presenting the arguments and corresponding conceptual framework, the authors seek to supplement rather than replace the public service motivation construct. The authors articulate a research agenda that they believe will strengthen and enrich research on public servants' experience with their work.     

Responsibility to Be Enthusiastic? Public Servants and the Public Face of “Promiscuous Partisanship”

Contemporary public service leaders are no longer the anonymous mandarins of Westminster folklore. Whether giving public speeches to outside organizations or communicating directly with the media, senior public servants are emerging from anonymity to become public actors in their own right. This article undertakes a comparative study across four Westminster jurisdictions—Australia, Canada, New Zealand, and the United Kingdom—to examine the formal rules and guidelines that apply to public servants when making public statements in their official capacity. Drawing on the late Peter Aucoin's notion of “promiscuous partisanship,” the article argues that public servants are expected to demonstrate a new level of enthusiasm when explaining or justifying government policy to the public. This has implications for the extent to which nonpartisanship can continue to effectively function within Westminster systems.     

The colour purple: perceptions of accountability across the Tasman

This article explores the changing rhetoric and substance of accountability in the relationships between parliamentarians and public servants in what Alex Matheson terms the ‘purple zone’—where the ‘blue’ of political strategy and ‘red’ of public administration merge in ‘strategic conversation’. The primary focus is on current developments in Australia. As the Westminster system of governance, and the role of public administration within it, undergo profound transformation, the prerogatives of elected parliamentarians (in the blue corner) and the responsibilities of career public servants (in the red corner) are changing fundamentally. In Australia and New Zealand the increasingly complex relationships that exist between government, parliament, public service and the wider community challenge the traditional notions of accountability. Both the lines of accountability, and its standards, are under challenge. The acceleration of Australia's move to contract out the delivery of government services is creating new arenas of creative tension between administrative review and management for results. Public service agencies are increasingly perceived to be themselves in a contractual relationship with government. There is a risk that the public good may become subverted by private interest. How will we ensure that agencies will ‘not contract out responsibility at the citizen's expense’? © 1997 by John Wiley & Sons Ltd. Public Admin. Dev. Vol. 17 , 293–306 (1997). No. of Figures: 0. No. of Tables: 0. No. of Refs: 33.     

The determinants of the choice between public and private production of a publicly funded service

The public choice literature contains little formal analysis of the bureaucratic choice of production modes — public or private — of publicly funded services. An important question to be addressed is why some governmental bodies choose to provide a publicly funded service with publicly owned and operated production units whereas other governmental bodies contract with private firms to provide the same publicly funded service. This paper is the first formal attempt to remedy this gap in the literature. We develop a theoretical explanation of the government decision maker's choice between public and private production modes based on utility maximizing behavior. We then examine empirically this choice employing logit analysis. The empirical results, which include several tests for robustness, confirm our theoretical explanation. The results are significant and suggest that non-monetary constraints are an important factor affecting this choice of production modes and that monetary constraints are less influential.     

Service targets and methods of redress: the impact of accountability in Malaysia

Malaysia's public service has decisively oriented its business activities towards meeting the needs of users. This brief review of what is known as the ‘Total Quality Management Programme’ outlines the four key elements of Malaysia's initiative, namely, the setting of service targets, measures of performance, work improvement, and the ‘service recovery system’, applied to redress grievances. (© 1997 by John Wiley & Sons, Ltd.)     

In search of an anatomy of African administrators

By way of welcoming one of the first—and still too few—accounts by African administrators of what it was like to have served under two masters, one British and one African, the article first reviews the chronology of the literature on and by Africa's administrators. Starting from a survey of the history of the British Colonial Administrative Service and some of the recent memoirs of its members, a milestone in the literature is signalled by the shift in emphasis of public service commissions of enquiry away from primary concern with salaries and conditions of service to concerns with the positive Africanization of the civil services. The gradual responsibility of Africans themselves for such reports is then noted, often culminating in a recommendation for the establishment of an Institute of Public Administration. While the quantity and quality of insiders' literature by Africa's civil servants still falls short of that which has characterized the writing by Indian members of the former Indian Civil Service, the position has improved since the publication of the proceedings of the Inter-African Public Administration seminars and by the noticeably less constrained comments by the bureaucracy during a period of military rule. The article concludes with a look at the Ife University project and calls for an extension of such primary research into African administration while the first, and historically unique, generation of African bureaucrats are still alive to record their memories and interpret their significance against subsequent analysis.     

Googling the requester: Identity‐questing and discrimination in public service provision

Innovating upon previous field experiments and theories of identity‐based discrimination, we test whether public officials are using searches (“identity‐questing”) to profile citizens and acting on latent biases. Pairs of “institutional” and “noninstitutional” requesters send lower and moderate burden freedom of information (FOI) requests—providing no identity cues apart from undistinctive names, e‐mails, and ID numbers—to nearly 700 of Brazil's largest municipalities. Results show institutional requesters receive one‐fifth more responses than noninstitutional comparators. For moderate versus lower burden requests, noninstitutional requesters are 11% less likely to receive a compliant response than their institutional comparators. The only plausible explanation for these results is identity‐questing, a phenomenon that has far‐reaching policy implications. Most of the world's FOI laws, for example, contain vague ID obligations, which translate incoherently from laws to regulation and practice. Results enjoin public service providers to protect the identities of citizens by default or upon request.     

Microblogs and the Adaptation of the Chinese Party‐State's Governance Strategy

The Chinese party‐state is currently adapting its governance strategy. The recent debate in China on the role of microblogs in the governance process, as documented in the reports issued by Chinese research institutes and advisory bodies, illustrates the efforts being undertaken by China's political elites to integrate microblogs into their new public management strategy. Mass protests and large‐scale online criticism—voiced via microblogs—directly threaten the regime's survival. As a consequence, legitimacy is no longer regarded as being inherent, but as something that has instead to be permanently regained and reaffirmed. To increase the system's efficiency and to generate a new kind of symbolic legitimacy, China's political elites tend to base the political decision‐making process on strategic calculations intended to be reflective of public online opinion. The turn toward a more responsive way of governing by the Chinese party‐state demonstrates once more the adaptability of authoritarian one‐party states in the digital era.     

How responsible is 'responsive' government?

The work of John Rohr focuses primarily upon the constitutional dimension of the work of public servants, most particularly, but not exclusively, career civil servants employed in central government. In stressing public service ethics as a form of constitutional practice Rohr's aim is to help reinforce the legitimate role of career public servants in government and to remind practising public bureaucrats (and academics and politicians) of the nobility of the 'administrative vocation' of state service, a somewhat daunting task in today's political climate. In this article I examine Rohr's work to see what ethical light it might throw upon recent and ongoing political attempts to make the British public administration more 'responsive'. I do so, first, by outlining the main themes of Rohr's work and their location within the US constitutional tradition. I then proceed to discuss the extent to which they translate into other constitutional contexts. Finally, I attempt to put Rohr's work to use in discussing aspects of civil service reform in Britain under recent Conservative administrations and that of the present New Labour government.     

State intervention and neoliberalism in the globalizing world economy: lessons from Singapore's regionalization programme

The recent 1997-98 Asian economic crisis has thrown Asia's divergent pathways to development into serious question. Protagonists of neoliberalism argue that their agenda is now becoming a global orthodoxy when several ailing Asian economies have accepted IMF packages which come with neoliberal economic programmes. Drawing on lessons from Singapore's regionalization programme, this article contends that it is far too early to conclude that Asian developmental states are giving up their governance of domestic economies. Instead, there is evidence that these Asian developmental states are re-regulating their domestic economies to ride out of the economic crisis. The article first starts with the debate between neoliberalism and state developmentalism in our understanding of global political economy. It then examines the political economy of Singapore's regionalization programme through which Singapore-based transnational corporations are strongly encouraged by the state to regionalize their operations, followed by a critical discussion of the impact of the recent Asian economic crisis on the re-regulation of the regionalization programme by the state in Singapore. Some lessons for Asian emerging economies are suggested in the concluding section.     

Nigeria's bureaucratized ombudsman system: An insight into the problem of bureaucratization in a developing country

This paper is a case study of the bureaucratization process in Nigeria's ombudsman institution, otherwise known as the Public Complaints Commission. Proceeding from the premise that the efficacy of modern bureaucratic organizations is predicated on the ability to control bureau—pathologies, an attempt is made to determine success in keeping the bureaucracy in the Public Complaints Commission at an optimum level and thereby mitigating possible negative consequences. The paper argues that, contrary to the situation in most other places, Nigeria's ombudsman institution has developed into an enormous, wasteful and inefficient bureaucracy. The reasons for this situation are largely sociocultural. The Public Complaints Commission has a long history of close, intimate association with the civil service. This has transformed the Commission, more or less, into an arm of the civil service and virtually eliminated its unique ombudsman features. The situation of the Public Complaints Commission is, of course, not peculiar. It is true of most other non-civil service institutions, such as public enterprises and educational institutions, in Nigeria and most other developing countries. The paper concludes with a number of policy suggestions.     

Administrative reform in Haiti: Problems,progress and prospects

A growing awareness among officials in Haiti of the need for public service reforms has resulted in the reorganization and revitalization of the country's Administrative Reform Commission (Commission Administrative). At present there is no uniformity in organization, procedures, regulations or remuneration between the different government agencies. The bureaucrats have little security and the bureaucracy is completely dominated by the executive branch of government. Coupled with this, owing largely to the budgeting system, the public service has developed into virtually two separate services, one dealing with development and the other with recurrent tasks. The number of public servants has doubled in the past decade. The Administrative Reform Commission has identified its priorities including the creation of a unified career service system, a restructuring of the bureaucracy and decentralization. This article comments on the Commission's proposals and the problems of implementing them.     

Debt administration in Small Island‐States

Public debt management is an infrequent focus of public administration studies. Yet without appropriate debt management, administrators have few financial resources for public service provision. Island‐state administrators face an enhanced service provision challenge. The peculiarity of island‐state economies, the unpredictability of exogenous events and the state's endogenous choices increase debt administration's importance. Via its focus on debt management office location and the administrative constraints posed by brain drain, transparency and regionalization, this paper goes beyond typical debt management studies to engage debt administration spaces. The result is a framework for studies of debt administration in Small Island‐States.     

Complex Contracting: Management Challenges and Solutions

Governments at all levels buy mission‐critical goods and services whose attributes and performance requirements are hard to define and produce. Many governments—and the public managers who lead them—lack experience and knowledge about how to contract for complex products. The contract management counsel provided to public managers is thin. Missing is a conceptual managerial framework to guide purchasing the complex products that are often so critical to public organizations' core missions. Drawing on perspectives from across the social sciences, the framework presented in this article provides guidance on how managers can harness the upsides of complex contracting while avoiding its pitfalls. The framework helps identify conditions that increase the likelihood of positive outcomes for the purchasing government and the vendor—the win‐win. To illustrate the framework, the article provides examples of successful and failed acquisitions for complex products such as transportation projects, social service systems, and information technology systems.     

The 2011 general and presidential elections in Singapore

For the first time in Singapore's history, two elections were held in a year. In 2011, Singaporeans voted in a general election on 7 May and in another competitive presidential election on 27 August. Faced with a stronger opposition force and an emboldened electorate, the ruling People's Action Party won the elections but achieved the worst results since the country's independence.     

Blood donors,development and modernisation: configurations of biological sociality and citizenship in post-colonial Singapore

This article examines the governmental apparatus organised around Singapore's Blood Transfusion Service (SBTS) and the knowledge, experts and techniques associated with transfusion medicine. I term this apparatus, which was in place in the Singapore from its first steps towards political independence in 1959 until 1990, ‘Singapore's haemato-logic assemblage’. Drawing on the work of Foucault, the article explores how this assemblage overflowed into and reconfigured understandings of biological sociality and citizenship in post-colonial Singapore. More specifically, it argues that, in the 30 years following independence, this assemblage brought into being a new figure of the biological citizen by creating a sphere of possibilities for Singaporeans to think and act accordingly. This new figure of the citizen is ‘the blood donor’. Articulated around the SBTS and the knowledge and techniques of transfusion medicine, this donor is a Singaporean who gives blood to save the lives of fellow citizens and participates, thereby, in the development and modernisation of the newly independent nation. To substantiate this argument, the article shows how the haemato-logic assemblage helped to realise this new figure of the citizen by creating – through narratives, statistics, spaces and rewarding schemes – a sphere of possibilities in which Singaporeans could think and act as blood donors.     

Public–Private Partnerships and the Public Accountability Question

Public–private partnerships (PPPs) are growing in popularity as a governing model for delivery of public goods and services. PPPs have existed since the Roman Empire, but their expansion into traditional public projects today raises serious questions about public accountability. This article examines public accountability and its application to government and private firms involved in PPPs. An analytical framework is proposed for assessing the extent to which PPPs provide (or will provide) goods and services consistent with public sector goals of effectiveness, efficiency, and equity. Six dimensions—risk, costs and benefits, political and social impacts, expertise, collaboration, and performance measurement—are incorporated into a model that assists public managers in improving partnerships’ public accountability.