Compulsory Competitive Tendering And Local Government Financial Services: An Analysis Of The Views Of Local Government Accountants In The North West Of England

Between 1979 and 1997, successive Conservative governments sought to reduce the scale of public sector activity and to introduce competition in the provision of public sector services. A central feature of this policy was the introduction of compulsory competitive tendering (CCT). CCT was initially confined to blue collar services but, by means of the Local Government Act 1992, it was extended to white collar, professional services, including financial services. However, though potentially extremely significant, the support for and implications of such a policy are issues which have been inadequately researched. Because of this, research has been under-taken into financial services CCT and has included a questionnaire survey of 300 professionally qualified accountants employed in 17 local authorities in the North West of England, drawn from county councils, district councils and metropolitan authorities. The article presents the findings of the survey, with a particular focus on the views of accountants on CCT in general and financial services CCT in particular. In addition, it provides evidence that the CCT process, irrespective of views on CCT and its appropriateness for specific activities, has changed culture and attitudes in the case of local government finance professionals.     

Parolee Perceptions of Case Management Practices during Reintegration

Researchers argue that the therapeutic alliance is a crucial ingredient for successful releasee treatment outcomes, and more recently in effective correctional treatment. Within the context of the criminal justice system, I illustrate the value of the therapeutic alliance in effective case management and in supporting desistance from crime for reintegrating parolees. The study involved in-depth, semistructured interviews with 56 high-risk/high-need federal male parolees and three parolee case studies. Releasees reported an appreciation for their relationship with their caseworker(s), which they described as supportive and without judgment. I argue this relationship reflects the social dimensions of responsivity and embodies the valued treatment components, optimized through a therapeutic alliance, that foster pathways to releasee reintegration. I conclude by discussing the role of therapeutic alliances in processes of and implications for effective correctional treatment.     

Utilizing The Delphi Technique In Policy Discussion: A Case Study Of A Privatized Utility In Britain

A challenge for social policy makers is to explore consensus and dissensus in issues where approaches such as roundtable meetings and focus groups are not feasible or likely to provide accurate information. The Delphi survey technique is a powerful tool for exploring social policy issues not as widely used as it deserves. This article explores Delphi and describes its application to a major and highly contentious public policy issue; how the electricity supply industry should respond to customers in debt. Our experience demonstrates how expertise and opinions of individuals who either would not or could not normally cooperate can be brought together to achieve a consensus, resulting in policy changes that lead to measurable social welfare gains. It illustrates Delphi's strength as a policy tool that recognizes the multiplicity of interests involved in such issues, the value of different kinds of front-line expertise and the desirability of proceeding on the basis of a consensus of informed opinion.     

Political Manipulation Or Feedback In English Local Authorities’ Standard Spending Assessments? The Case Of The Abolition Of The Inner London Education Authority

The focus of attention in this article is on the major shift in Education Standard Spending Assessments, and with it central grants, in favour of Inner London which first took place in 1990, and has persisted since then. This coincided both with the abolition of the Inner London Education Authority and the transfer of education responsibilities to the Inner London Boroughs, and the introduction of the poll tax. The objective of this article is to test whether this shift in favour of Inner London was due to political manipulation or, instead, was another example of the long-established technical characteristic of 'feedback' in spending needs assessments in the English local finance system. A test is devised which distinguishes between these two explanations and involves the use of an Inner London dummy variable. The results provide strong evidence of political manipulation. The implications of this finding are considered.     

Cultural Aspects Of Europeanization: The Case Of The Scottish Office

This article takes an in-depth look at the cultural implications of membership of the European Union (EU) for a UK government department. As part of a broader examination of how Europeanization, in its various forms, has affected a range of Whitehall departments, Bulmer and Burch (1998) concluded that the cultural element of change in the UK has been limited in the sense that existing administrative traditions within government departments have not undergone any radical reorientation. The purpose here is to test the validity of these conclusions and in more general terms afford detailed consideration to an area of Europeanization which has tended to be neglected in the academic discourse. This is achieved by way of employing interview and documentary-based source material relating to the area of cultural change as it affected a particular UK department, the Scottish Office. In the event, the piece concludes that the detail of the Scottish Office case can be used to confirm Bulmer and Burch's general observation that cultural Europeanization has not manifested itself to any great extent within UK government departments in the sense that it has entailed wide-reaching changes to administrative approaches and working practices. More generally, the empirical basis of the analysis provides fresh insights into how specific matters, such as training and secondments, have impacted upon the work of civil servants in the UK.     

Competitive Tendering In Local Government: A Review Of Theory And Evidence

The introduction of compulsory competitive tendering in UK local government reflected conventional public choice theories of bureaucracy. These theories suggest that competition for service contracts will lead to lower expenditure and higher efficiency. Extensions and criticisms of the classical public choice model yield very different conclusions. First, the problems of bureaucratic supply are less severe than originally assumed, and secondly competition may itself generate new problems such as transaction costs, erosion of trust between principals and agents, and rent seeking. The impact of competition on spending and efficiency is therefore indeterminate, and must be established empirically. However, studies which evaluate the effects of competitive tendering in local government are few in number, cover a limited range of services, and are methodologically flawed. Therefore neither the initial imposition of competitive tendering by the Conservatives, nor its planned abolition by Labour, can be traced to a solid foundation of theoretical or empirical support. Theoretical and methodological problems that need to be resolved by further empirical studies are identified.     

On The Nature Of Audit Judgements: The Case Of Value For Money Studies

The National Audit Office (NAO) undertakes Value For Money (VFM) studies, which are used as the basis of evidence in hearings of the House of Commons Committee of Public Accounts. VFM studies are therefore integral to the process of accountability of public bodies to Parliament for their use of resources. This paper examines the production of VFM studies by the NAO, and in particular the ways in which audit teams arrive at their judgements. It introduces a theoretical frame-work which highlights: (i) the interplay of intuitive and analytical thinking as VFM teams assemble and interpret data and, (ii) the ways in which teams use three distinct types of judgement criterion in studies, based on the use of multiple empirical indicators about some event, the logical coherence of the auditee's behaviour, and consensus about 'what actually happened'.     

More Than 'Counting Manhole Covers': The Evolution Of The British Tradition Of Public Administration

This article is a revised version of an inaugural lecture, delivered at the University of Leeds on 30 April 1998. The focus of the lecture and, thus, of this article is concerned with administrative history and the civil service. The first part of the article is about the pioneers of the academic study of public administration, and the subject's relationship with political philosophy. The second part examines the role of the Webbs and the British approach to public administration. The third part evaluates the contribution of the academics of the 'Golden Age' of public administration. The fourth part deals with changing perceptions of public administration, with a particular emphasis on developments in the civil service; it is deliberately self-referential. The final part briefly considers the future of the academic study of public administration, concluding that it has one.     

'Out Of Sight, Out Of Mind': Assessing The Impact Of Markets For Children's Residential Care

This article is concerned with assessing the effectiveness of markets for complex professional services in social care. The issue is explored through an account of developments in the children's residential care sector. Over the past five years there has been a steady expansion in the role of external markets in this area. However, this was not required by the Children Act 1989 and has become the subject of considerable debate between policy makers and practitioners. While some favour an extension of choice, others argue that a further decline in local authority run provision will be both costly and detrimental in terms of meeting key policy goals. In order to assess these claims, reference is made to the findings of a study of purchasing practices for children's residential care in twelve local authorities in England and Wales. The impact of the emerging market is analysed along two dimensions. Firstly, we assess how far it is operating efficiently, concentrating on market structure, information and transaction costs. Secondly, attention is given to the impact of market changes on the policy objectives of: localized placements; ensuring adequate safeguards; and matching needs and services. The results reveal that there have been significant costs associated with markets in children's services. In a context of government efforts to promote modes of service delivery on the basis of 'what works', these difficulties have certain implications. Not only do they draw attention to the need for greater collaboration between purchasers and providers, they also point to the continued relevance and usefulness of local authority managed provision.     

The Era of Soft Authoritarianism Is Over

Anwar Ibrahim is former deputy prime minister of Malaysia, now on trial for sedition and sodomy. This article appeared on Anwar's web site and in The Asian Wall Street Journal at the time of the APEC meeting in Kaula Lumpur in mid-November.